SIXT - Upgrades
#316
Original Member




Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,009
Status: Platinum
Location: MIA
Booked: FCAR
Received: PTAR - MB SLK250
Seem MIA/FLL agents don't normally look at status until you remind them. This is the third time where agent was going to assign booked class until I inquire about the 2-class upgrade. PTAR is several classes up from FCAR.
Location: MIA
Booked: FCAR
Received: PTAR - MB SLK250
Seem MIA/FLL agents don't normally look at status until you remind them. This is the third time where agent was going to assign booked class until I inquire about the 2-class upgrade. PTAR is several classes up from FCAR.
#317
Join Date: Sep 2014
Posts: 10
#318


Join Date: Jul 2008
Location: MSP
Programs: Delta PM, Hertz Platinum, Sixt Diamond, LHW Aurelian, Hilton Diamond, IHG Diamond
Posts: 3,668
Well, while ill take it as an 'upgrade' im more annoyed that given a full lot of bigger better cars, and my rental was only for 8 hours, that they didnt upgrade me until i complained. Posted the full story in another thread but upon arrival was given the volvo (as a plat, no mention of any upgrade), when i asked why i wasnt given a CLA the woman informed me they dont have them. Told her how much i dislike the misleading advertising and hate driving the volvos, she reluctantly said she could get me into a 3 series. If i hadnt complained that would have been NO upgrades for a plat given a full lot of Audi A4/A6/A8s, BMW 3/5 series, multiple nicer SUVS, and Benz E classes. Given that i was picking up at 11AM on a tuesday and returning that night, not exactly a peak time, trying to not upgrade was more irritating then anything else to me
Last edited by xolinlevh; Nov 18, 2014 at 5:08 pm
#319
Original Member




Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,009
Well, while ill take it as an 'upgrade' im more annoyed that given a full lot of bigger better cars, and my rental was only for 8 hours, that they didnt upgrade me until i complained. Posted the full story in another thread but upon arrival was given the volvo (as a plat, no mention of any upgrade), when i asked why i wasnt given a CLA the woman informed me they dont have them. Told her how much i dislike the misleading advertising and hate driving the volvos, she reluctantly said she could get me into a 3 series. If i hadnt complained that would have been NO upgrades for a plat given a full lot of Audi A4/A6/A8s, BMW 3/5 series, multiple nicer SUVS, and Benz E classes. Given that i was picking up at 11AM on a tuesday and returning that night, not exactly a peak time, trying to not upgrade was more irritating then anything else to me
#320


Join Date: Jul 2008
Location: MSP
Programs: Delta PM, Hertz Platinum, Sixt Diamond, LHW Aurelian, Hilton Diamond, IHG Diamond
Posts: 3,668
#321



Join Date: Jul 2011
Location: TUS
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,656
Quote:
Originally Posted by rbjbjr
3 series is considered one class up from a CLA.
Well, while ill take it as an 'upgrade' im more annoyed that given a full lot of bigger better cars, and my rental was only for 8 hours, that they didnt upgrade me until i complained. Posted the full story in another thread but upon arrival was given the volvo (as a plat, no mention of any upgrade), when i asked why i wasnt given a CLA the woman informed me they dont have them. Told her how much i dislike the misleading advertising and hate driving the volvos, she reluctantly said she could get me into a 3 series. If i hadnt complained that would have been NO upgrades for a plat given a full lot of Audi A4/A6/A8s, BMW 3/5 series, multiple nicer SUVS, and Benz E classes. Given that i was picking up at 11AM on a tuesday and returning that night, not exactly a peak time, trying to not upgrade was more irritating then anything else to me
Originally Posted by rbjbjr
3 series is considered one class up from a CLA.
Well, while ill take it as an 'upgrade' im more annoyed that given a full lot of bigger better cars, and my rental was only for 8 hours, that they didnt upgrade me until i complained. Posted the full story in another thread but upon arrival was given the volvo (as a plat, no mention of any upgrade), when i asked why i wasnt given a CLA the woman informed me they dont have them. Told her how much i dislike the misleading advertising and hate driving the volvos, she reluctantly said she could get me into a 3 series. If i hadnt complained that would have been NO upgrades for a plat given a full lot of Audi A4/A6/A8s, BMW 3/5 series, multiple nicer SUVS, and Benz E classes. Given that i was picking up at 11AM on a tuesday and returning that night, not exactly a peak time, trying to not upgrade was more irritating then anything else to me
#322


Join Date: Jul 2008
Location: MSP
Programs: Delta PM, Hertz Platinum, Sixt Diamond, LHW Aurelian, Hilton Diamond, IHG Diamond
Posts: 3,668
Well in that the image on the website, in the entire booking process, is of a CLA. I get class of cars but why is the 'poster car' for that class a car you dont even carry? Thats like showing a Benz S class as the photo but giving a hyundai equus as its 'similar' to them.
#323


Join Date: Sep 2013
Location: SFO/CLE
Programs: DL PM 0.6MM, Hyatt Globalist, HHonors Gold, Marriott Gold, Avis PC, National EE, Hertz PC
Posts: 2,007
Well in that the image on the website, in the entire booking process, is of a CLA. I get class of cars but why is the 'poster car' for that class a car you dont even carry? Thats like showing a Benz S class as the photo but giving a hyundai equus as its 'similar' to them.
#324




Join Date: Mar 2012
Posts: 1,001
Hi all, i am totally new to car rental programs and am in dire need of some help. My family of 4 adults and 1 toddler will be traveling to Paris, Athens, UAE and Turkey next month. As you can imagine, that is quite a bit of luggage and a stroller. I do have Sixt platinum from FF match from another chain that I have status. I believe that I would just be able to choose any vehicle from a certain parking lot rather than what I booked? I am wondering if someone can confirm this and also help me out by telling me what car class I would need to rent to maybe take advantage of this and score a free upgrade to an SUV/minivan?
#325




Join Date: Dec 2013
Location: Glasgow
Posts: 974
Hi all, i am totally new to car rental programs and am in dire need of some help. My family of 4 adults and 1 toddler will be traveling to Paris, Athens, UAE and Turkey next month. As you can imagine, that is quite a bit of luggage and a stroller. I do have Sixt platinum from FF match from another chain that I have status. I believe that I would just be able to choose any vehicle from a certain parking lot rather than what I booked? I am wondering if someone can confirm this and also help me out by telling me what car class I would need to rent to maybe take advantage of this and score a free upgrade to an SUV/minivan?
#326




Join Date: Sep 2009
Location: LAX
Programs: Hilton Gold, Hyatt Explorist, Bonvoy Platinum, Sixt Diamond, Hertz PC, UA Gold, AS Silver, B6 M2
Posts: 602
Status: Diamond
Location: LAS
Booked: ICAR
Received: LCAR (BWM 3 series)
Originally was offered a Volvo S60 but it had a bunch of warning lights on so I returned it immediately. Was then offered another S60 but told there would be a 15 minute wait, as I had already waited 15 minutes for the first car they gave me a 3 series off of the lot, it was a super high mileage 3 series (over 25k miles on it) but worked well enough for the 3 days.
Also seems you have to remind them you are Diamond or they won't give you any upgrades, but the whole time they were very friendly.
Location: LAS
Booked: ICAR
Received: LCAR (BWM 3 series)
Originally was offered a Volvo S60 but it had a bunch of warning lights on so I returned it immediately. Was then offered another S60 but told there would be a 15 minute wait, as I had already waited 15 minutes for the first car they gave me a 3 series off of the lot, it was a super high mileage 3 series (over 25k miles on it) but worked well enough for the 3 days.
Also seems you have to remind them you are Diamond or they won't give you any upgrades, but the whole time they were very friendly.
#328




Join Date: Dec 2013
Location: Glasgow
Posts: 974
Status: Platinum
Location: TLS Airport
Booked: BMW 3 series saloon manual (FDMR)
Received: BMW 4 series M Sport Grancoupe Auto with NAV, HUD, Panoramic Roof and lots of other toys.
A lovely spotless car and yet another great rental from the Sixt team at TLS. See you again in January!
Location: TLS Airport
Booked: BMW 3 series saloon manual (FDMR)
Received: BMW 4 series M Sport Grancoupe Auto with NAV, HUD, Panoramic Roof and lots of other toys.
A lovely spotless car and yet another great rental from the Sixt team at TLS. See you again in January!
Last edited by Vinotraveller; Dec 8, 2014 at 3:42 am
#329
Join Date: Oct 2007
Location: Shanghai
Programs: BA SL, TG SL, Sixt DIA
Posts: 78
My 2 recent rentals in Europe:
Status: DIA
Station: VCE
Booked: the smallest with NAV (Reanult Megane) requested Diesel
Received: Alfa Romeo Giulietta
The guy at the counter said it was an upgrade form the originally booked class.
It was an okay car, no complaints.
Station: FRA
Booked: C class T model (FWMR)
Received: BMW 535XdT (LWAR ? )
Again very nice car, great foir the Autobahn. Again with "Standheizung" which is really nice in the winter. Lots of other nice features like the B&O sound system, but sadly no HUD.
240 km/h winter tyres meant that i could play on the left lane as well.
Status: DIA
Station: VCE
Booked: the smallest with NAV (Reanult Megane) requested Diesel
Received: Alfa Romeo Giulietta
The guy at the counter said it was an upgrade form the originally booked class.
It was an okay car, no complaints.
Station: FRA
Booked: C class T model (FWMR)
Received: BMW 535XdT (LWAR ? )
Again very nice car, great foir the Autobahn. Again with "Standheizung" which is really nice in the winter. Lots of other nice features like the B&O sound system, but sadly no HUD.
240 km/h winter tyres meant that i could play on the left lane as well.

