REtroactive Mileage Claim
Aug 17, 2006 | 4:47 am
#31
Join Date: Sep 2005
Location: BOM-WAW-EWR
Programs: UA*G (1K again), Sixt Plat, AC*G, LH FTL, AI*G *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,748
Originally Posted by qasr
Since June, all my LH upgraded flights have posted correctly. Before then it was 50/50. I've got all of them posted except one now--still dealing with incompetent MP agents. 
Maybe I should start flying more SQ
Maybe I should start flying more SQ
1. Sometimes cannot recoqnize a UA*G or *S (only as frequent fliers, with no *A tiers) - and couldn't care less either...
2. Cannot recognize SK EuroBonus numbers, so they enter the SK FF numbers as M&M numbers, and others get credit for our flights!
Everyone should fly more SQ!
Last edited by SuperFlyBoy; Aug 17, 2006 at 5:59 am
Aug 17, 2006 | 6:47 am
#32
Join Date: Oct 2004
Location: SIN, HNL
Programs: Krisflyer Silver
Posts: 58
well SQ ain't that perfect with crediting of miles. My recent KUL-SIN flight was not credited and after submitting a retroactivie mileage claim form, I'm still waiting for them to post it, it's been 3 weeks since submitting the form, well at least I got an e-mail from them today that they are checking on it.
Aug 17, 2006 | 11:01 am
#33
Join Date: Oct 2002
Location: SIN
Programs: SQ TPP, UA 1K MM
Posts: 523
I'm having a similar issue. Flew BKK-SIN three weeks ago in C, and have yet to see my PPS sectors or UA MP miles show up. Repeated calls to KF in Singapore have not solved the problem -- they keep telling me to "wait a few weeks for us to investigate."
I also filled in the online form and received an e-mail back that they are unable to credit the miles due to "Flt Rec and Info mismatch."
I've never had an issue before, so this is an anomaly. I've held on to the BP just in case they ask for it.
I also filled in the online form and received an e-mail back that they are unable to credit the miles due to "Flt Rec and Info mismatch."
I've never had an issue before, so this is an anomaly. I've held on to the BP just in case they ask for it.
Aug 17, 2006 | 11:14 am
#34
Join Date: Oct 2004
Location: SIN, HNL
Programs: Krisflyer Silver
Posts: 58
Originally Posted by crazycrab955
they keep telling me to "wait a few weeks for us to investigate."
I also filled in the online form and received an e-mail back that they are unable to credit the miles due to "Flt Rec and Info mismatch."
I also filled in the online form and received an e-mail back that they are unable to credit the miles due to "Flt Rec and Info mismatch."