iphone app errors
#76


Join Date: Sep 2012
Posts: 1,799
Tried to make a change to the return leg of an existing US-Europe roundtrip booked with miles. App came back with a shockingly low price (and taxes quoted in GBP - this trip has nothing to do with the UK). I tried making the change but it errors out, claiming I’m logged into the wrong account. I am not.
Checked on the website, there is no such fare available (it was less than half of the originally booked price). So the app is quoting something completely wrong and unrelated to my search.
Great job testing that app, Delta IT. Only the best.
Checked on the website, there is no such fare available (it was less than half of the originally booked price). So the app is quoting something completely wrong and unrelated to my search.
Great job testing that app, Delta IT. Only the best.
#77




Join Date: Feb 2008
Programs: DL 5MM; 360; AA EXP
Posts: 1,497
Call me paranoid, but am I the only one who wonders what house of horrors DL may be cooking up for the future? It seems like there are a LOT more IT glitches (even taking the normal poor IT into account) occurring lately. To me, that raises a red flag that they are working on “something”. And if the past is any indicator, it will likely be an “enhancement” that is not in the customers’ favor. Hopefully I am just paranoid (and wrong)…
#78
Join Date: Feb 2019
Programs: Kroger Plus, Starbucks Green Card, My Walgreens
Posts: 5,514
This isn’t really an “error” as much as a really bad design decision, when I get a push notification of a gate change there is so much dumb fluff corporate-speak in the notification that I can’t actually see the gate number and I have to tap and wait for the app to do its slow-as-molasses update baloney to find out what actually changed
#79




Join Date: Jun 2024
Location: ORD
Programs: DL 2MM/DM, UA 1MM/Premier Gold, Hilton Diamond, Marriott Lifetime Titanium
Posts: 1,295
This isn’t really an “error” as much as a really bad design decision, when I get a push notification of a gate change there is so much dumb fluff corporate-speak in the notification that I can’t actually see the gate number and I have to tap and wait for the app to do its slow-as-molasses update baloney to find out what actually changed
And not to be pedantic, and I believe I already mentioned this in the rants/least substantive thread...but the notification text for a delayed flight says something like "your flight has changed." When in reality the flight didn't change at all, just the departure time. That also sent me into a panic the first time I saw the (new) text. I guess maybe in layman's terms "delay" and "Delta changed my flight [time]" could be considered to be the same...but I digress.
#80




Join Date: Feb 2007
Location: Pensacola, FL (PNS)
Programs: Delta 1.99M, Hyatt Globalist, IHG Diamond, Marriott Gold, Hilton Diamond
Posts: 2,687
The latest release is still trash
even after logging out I cannot get rid of a completed trip. And miles are wrong. (MQD however are fine)
had to delete app - again.
edit - while the other platforms say (1) or (2) or whatever correct number of trips, going in to all of my trips still shows the rogue/completed journey.
So it's a wider IT problem.
even after logging out I cannot get rid of a completed trip. And miles are wrong. (MQD however are fine)
had to delete app - again.
edit - while the other platforms say (1) or (2) or whatever correct number of trips, going in to all of my trips still shows the rogue/completed journey.
So it's a wider IT problem.
Last edited by lindros2; Apr 19, 2025 at 3:42 pm
#81
FlyerTalk Evangelist




Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 17,135
Anyone find a solution to flights not getting refreshed in the app?
I noticed the app would not refresh my itineraries and was showing things from several days ago... so I removed and reinstalled the app. Now I have ZERO flights/itineraries appearing and it won't let refresh at all.
What a piece of crap
I noticed the app would not refresh my itineraries and was showing things from several days ago... so I removed and reinstalled the app. Now I have ZERO flights/itineraries appearing and it won't let refresh at all.
What a piece of crap
#82
Join Date: Feb 2024
Posts: 22
Anyone find a solution to flights not getting refreshed in the app?
I noticed the app would not refresh my itineraries and was showing things from several days ago... so I removed and reinstalled the app. Now I have ZERO flights/itineraries appearing and it won't let refresh at all.
What a piece of crap
I noticed the app would not refresh my itineraries and was showing things from several days ago... so I removed and reinstalled the app. Now I have ZERO flights/itineraries appearing and it won't let refresh at all.
What a piece of crap
#83


Join Date: Feb 2012
Location: AMS
Programs: DL DM
Posts: 614
Anyone find a solution to flights not getting refreshed in the app?
I noticed the app would not refresh my itineraries and was showing things from several days ago... so I removed and reinstalled the app. Now I have ZERO flights/itineraries appearing and it won't let refresh at all.
What a piece of crap
I noticed the app would not refresh my itineraries and was showing things from several days ago... so I removed and reinstalled the app. Now I have ZERO flights/itineraries appearing and it won't let refresh at all.
What a piece of crap
Of course there are still the "regular" issues with some of the most basic things - slow loading, unable to refresh information after the app has been in background for a few minutes, every f*n time when tapping to open a specific leg seatmap it jumps to the first flight of an itinerary. This last one drives me insane as a lot of my trips have 6+ legs - I have messed up seat assignment becasue of it several times. I also have an issue where I cannot added boarding passes for flights originating ex-US to my phone wallet - its been like this for almost a year. It's beyond pathetic they cannot seem their pos app fixed.
Last edited by woodenshoe101; May 2, 2025 at 7:41 am
#85
Moderator: Delta SkyMiles




Join Date: Mar 2006
Location: Hotlanta.
Programs: DL (duh), AA 1MM, Bonvoy Titanium, HH Diamond
Posts: 8,586
#87


Join Date: Sep 2001
Location: near Nashville, TN USA
Programs: Marriott Bonvoy "Lifetime Titanium" was reduced to Platinum
Posts: 201
App working on iPad, tried 2 iPhones ✖️
Thankful to find this thread after trying repeatedly on 2 iPhones. Safari and iPad working fine. Tried using confirmation number and ticket number. I hope it is fixed soon!
#89
Join Date: Feb 2019
Programs: Kroger Plus, Starbucks Green Card, My Walgreens
Posts: 5,514
I don't think this is an app error but it happened while using the app, today I checked in for a flight tomorrow and now it shows up (in both the app and website) as a multi-city trip instead of a normal one-way with a connection. This means I practically can't use the in-app change flight functionality.
#90




Join Date: Feb 2007
Location: Pensacola, FL (PNS)
Programs: Delta 1.99M, Hyatt Globalist, IHG Diamond, Marriott Gold, Hilton Diamond
Posts: 2,687
I don't think this is an app error but it happened while using the app, today I checked in for a flight tomorrow and now it shows up (in both the app and website) as a multi-city trip instead of a normal one-way with a connection. This means I practically can't use the in-app change flight functionality.






