iphone app errors
Apr 11, 2025 | 5:47 am
#63
Join Date: Nov 2017
Location: MIA/BJX/SAN
Programs: UA PREMIER 1K, VB DOTERS SILVER, IHG DIAMOND AMBASSADOR
Posts: 1,039
Mobile App Not Working Properly
Hey everyone, for the last 2 days now me and a friend have both been having issues using the mobile app, not responding, refreshing, lagging, both on separate reservations. Has anyone else been having issues recently?
Apr 12, 2025 | 8:25 am
#65
Join Date: Jun 2024
Location: ORD
Programs: DL 2MM/DM, UA 1MM/Premier Gold, Hilton Diamond, Marriott Lifetime Titanium
Posts: 1,295
Had this happen to me last weekend. Were you trying to move from 1A to 2A? I was trying to move from 1D to 2D. That message appeared momentarily but it switched the seat anyway and I flew the flight, all was fine. This was an IROP rebooking so I chalked it up to that, but maybe it's actually a broader app bug.
Apr 13, 2025 | 6:37 pm
#66
Join Date: Jul 2019
Programs: DL DM; Marriott Titanium; *A Gold
Posts: 55
Apr 14, 2025 | 11:23 am
#67
Join Date: May 2005
Location: San Diego, CA
Programs: Hilton Lifetime Diamond, DL Platinum & 2M Miler, Marriott Titanium
Posts: 760
Recently I've had two separate reservations where the app would not save my meal selection in F. Had to call in both times. Both reservations utilized an ecredit but otherwise normal.
Apr 14, 2025 | 4:31 pm
#68
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 17,171
And now the app is hitting me with the same bug that numerous others have reported with getting an error message when trying to pre-select a meal.
Apr 14, 2025 | 4:51 pm
#69
Moderator: Delta SkyMiles
Join Date: Mar 2006
Location: Hotlanta.
Programs: DL (duh), AA 1MM, Bonvoy Titanium, HH Diamond
Posts: 8,702
My app today made me check in twice. First time it appeared to drop my seat assignment and displayed a standby pass without a barcode.
weird
weird
Apr 14, 2025 | 4:56 pm
#70
Join Date: Feb 2019
Programs: Kroger Plus, Starbucks Green Card, My Walgreens
Posts: 5,535
I've had seat assignments not appear when looking at future trips in "my trips", but that's been in both the app and website (but if I check the seatmap my seat selection is still there and when I end up checking in the seat assignment is correct on the boarding pass)
Apr 14, 2025 | 9:26 pm
#72
Join Date: Feb 2007
Location: Pensacola, FL (PNS)
Programs: Delta 1.99M, Hyatt Globalist, IHG Diamond, Marriott Gold, Hilton Diamond
Posts: 2,713
I had to check in nine times in their app last weekend.
BP didnt work unless I forced mobile site in safari. Never seen that.
Apr 15, 2025 | 7:24 am
#73
Moderator, Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,998
The iphone app is such a glitchy mess. I get the "you don't have enough memory" error daily, but I have plenty of memory.
Apr 15, 2025 | 7:28 am
#74
Moderator: Delta SkyMiles
Join Date: Mar 2006
Location: Hotlanta.
Programs: DL (duh), AA 1MM, Bonvoy Titanium, HH Diamond
Posts: 8,702
My going theory is that the app reserves memory and then doesnt clear it when not needed or when logged out. The out of memory error is particular exasperating when I am managing multiple family member accounts.
Apr 15, 2025 | 7:57 am
#75
Join Date: Jun 2024
Location: ORD
Programs: DL 2MM/DM, UA 1MM/Premier Gold, Hilton Diamond, Marriott Lifetime Titanium
Posts: 1,295