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Old Feb 21, 2025 | 2:19 pm
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iphone app errors

App all messed up for anybody else? All day yesterday if I went to my trips and refreshed it would not load anything. deleted the app and reinstalled. Then all my trips were not listed. Had to search for each manually.
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Old Feb 21, 2025 | 2:21 pm
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Yup - same errors. Delta IT continues to suck.
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Old Feb 21, 2025 | 2:50 pm
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IT outage 2/19/25
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Old Feb 21, 2025 | 2:58 pm
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Originally Posted by DLASflyer
thought it was supposed to be resolved.
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Old Feb 21, 2025 | 4:47 pm
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Originally Posted by micstatic
App all messed up for anybody else? All day yesterday if I went to my trips and refreshed it would not load anything. deleted the app and reinstalled. Then all my trips were not listed. Had to search for each manually.
The app works normally for me (iPhone, app version 6.7) and trips are loading. Same on my sons iPhone.
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Old Feb 21, 2025 | 4:57 pm
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What about the fact that the app is painfully slow.
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Old Feb 21, 2025 | 6:18 pm
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My app constantly tells me my device has low memory. No other app has this issue with a brand new iPhone pro
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Old Feb 21, 2025 | 6:21 pm
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Originally Posted by jp12687
My app constantly tells me my device has low memory. No other app has this issue with a brand new iPhone pro
This. Not an IT guy, but is the issue a memory leak?
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Old Feb 22, 2025 | 10:43 pm
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Not quite a memory leak (iOS developer here), more than likely some functions just aren’t optimized enough or use way too much memory and they have a somewhat clumsy way to check that to prevent the app from just crashing. I had it come up in a few situations where I suspect it was a result of a bad third party library, like the credit card scanner.
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Old Feb 23, 2025 | 9:04 am
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I'm having the same issues today, with the Android app. Trips all went *poof*.

It doesn't become problematic for me until Thursday or Friday, when I next need to check-in. But as a minor annoyance, I suppose I'll have to check in the browser for my unlikely T120 FC upgrade.
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Old Feb 23, 2025 | 12:42 pm
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I also noticed that a few of the trips I booked around the time of my original post are missing the business travel badge as well as missing the RUC request. Now my hope is that upon check in I'm not met with a big problem for these trips.
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Old Feb 23, 2025 | 3:45 pm
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Originally Posted by 5khours
What about the fact that the app is painfully slow.
the website is also painfully slow, I think it's a combination of backend goopieness and frontend cruft, not much hope for improvement
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Old Feb 23, 2025 | 4:11 pm
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Mine had flights from last week showing until about 30 minutes ago, maybe they resolved some of this. Everything looks current and correct now for me at least.
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Old Feb 24, 2025 | 5:18 pm
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Originally Posted by jp12687
My app constantly tells me my device has low memory. No other app has this issue with a brand new iPhone pro
Originally Posted by emma dog
This. Not an IT guy, but is the issue a “memory leak”?
Thought this was my old phone until I got a brand new iPhone 16 Pro and the error persisted. It is very annoying.
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Old Feb 24, 2025 | 8:05 pm
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Only one of my 8 booked trips is showing in the app.

Does anyone else have to do Face ID twice in a row to log in on an iPhone? Been like that for me for months.
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