iphone app errors
Feb 25, 2025 | 1:59 am
#16
Moderator: Delta SkyMiles
Join Date: Mar 2006
Location: Hotlanta.
Programs: DL (duh), AA 1MM, Bonvoy Titanium, HH Diamond
Posts: 8,702
Feb 26, 2025 | 9:56 am
#17
Join Date: Mar 2005
Location: MSY
Programs: AA Plat Pro, UA Plat, VS Silver, Marriott Titanium, Hyatt Explorist
Posts: 2,546
anyone else having a problem where the app won’t automatically populate your name and info when booking a flight? it shows my saved travelers but not the sky miles account owner!
Feb 26, 2025 | 10:54 am
#18
Join Date: Jun 2024
Location: ORD
Programs: DL 2MM/DM, UA 1MM/Premier Gold, Hilton Diamond, Marriott Lifetime Titanium
Posts: 1,295
Had this happen the other day. Force quit and restarted the app not once but twice, and it magically started working again.
Feb 27, 2025 | 2:38 am
#19
Join Date: Feb 2015
Location: ANC
Programs: DL DM
Posts: 2,712
Middle of the night, so likely updates in progress or something, but unable to view seat maps on the app for any existing or new reservations. A generic “we’re sorry, please try again later” error occurs. Will try again tomorrow.
Feb 27, 2025 | 8:00 pm
#22
Join Date: Feb 2007
Location: Pensacola, FL (PNS)
Programs: Delta 1.99M, Hyatt Globalist, IHG Diamond, Marriott Gold, Hilton Diamond
Posts: 2,713
Mar 4, 2025 | 6:34 am
#23
Join Date: Feb 2007
Location: Pensacola, FL (PNS)
Programs: Delta 1.99M, Hyatt Globalist, IHG Diamond, Marriott Gold, Hilton Diamond
Posts: 2,713
This is a new one - I went to check in (via iOS notification), and it routed me - via an embedded webpage in the app - to a cancellation request.
(I have screenshots)
The app appears to be acting weirder every day.
(I have screenshots)
The app appears to be acting weirder every day.
Mar 4, 2025 | 9:48 am
#24
Join Date: Oct 2009
Location: New York City
Programs: DL DM & 2MM; Marriott Titanium, Hilton Diamond
Posts: 765
I had to reset my iPhone. Installed the Delta app and logged in.
The app seems to load all SkyMiles details correctly….but it won’t load even one single itinerary under “Trips”. I have at least a dozen trips planned. Common Delta IT…at least, get basic stuff working. This is 2025!
Any hacks?
The app seems to load all SkyMiles details correctly….but it won’t load even one single itinerary under “Trips”. I have at least a dozen trips planned. Common Delta IT…at least, get basic stuff working. This is 2025!
Any hacks?
Mar 4, 2025 | 11:44 am
#25
Join Date: Feb 2007
Location: Pensacola, FL (PNS)
Programs: Delta 1.99M, Hyatt Globalist, IHG Diamond, Marriott Gold, Hilton Diamond
Posts: 2,713
Sounds odd, but…
see if cellular vs WiFi makes a difference… and/or if cutting ALL network (cell and WiFi) when you’re in the app - which will cause it to fault - then re enabling helps.
there is a back end service issue, maybe because they went from max 3 to unlimited upcoming trips. Look at my trip printout below:
see if cellular vs WiFi makes a difference… and/or if cutting ALL network (cell and WiFi) when you’re in the app - which will cause it to fault - then re enabling helps.
there is a back end service issue, maybe because they went from max 3 to unlimited upcoming trips. Look at my trip printout below:
Mar 4, 2025 | 6:14 pm
#26
Join Date: Jun 2013
Programs: DL Diamond MM, UA Premier 1K
Posts: 4,253
Mar 5, 2025 | 8:17 pm
#27
Join Date: Mar 2012
Location: DCA
Programs: DL SkyMiles Platinum Medallion
Posts: 355
I thought it was something wrong I was doing until I saw this thread.
Mar 6, 2025 | 8:17 am
#28
Join Date: Feb 2013
Location: AZ
Programs: DL, AA, JSX, Lufthansa
Posts: 367
Having problems with App. For flight check-in the little round wheel keeps going around and app will not progress to next step.
I was able to check in online (not app). and now app shows I am checked in. But unable to access other itineraries.
App asked me to rate - there is not a zero star option, unfortunately.
I was able to check in online (not app). and now app shows I am checked in. But unable to access other itineraries.
App asked me to rate - there is not a zero star option, unfortunately.
Mar 6, 2025 | 11:03 am
#29
Join Date: Jun 2013
Programs: DL Diamond MM, UA Premier 1K
Posts: 4,253
I’m having issues lately with the app not updating when my seat changes. It’s right on the gate screens but not in the app. I seem not to be the only one on the flight I just boarded. App seats do not match real seats.
Mar 7, 2025 | 11:25 am
#30
Join Date: Jun 2024
Location: ORD
Programs: DL 2MM/DM, UA 1MM/Premier Gold, Hilton Diamond, Marriott Lifetime Titanium
Posts: 1,295
This happened to me on Monday during an aircraft change and it seemed just about everyone was caught up in it.