I actually disagree - many, many human beings are not rational - e.g. they sweat and froth at getting on a plane (my wife being one) and yet have zero issues driving on I-75. The statistical probability of death/serious injury on I-75 is way way higher. People are not rational.

On to your broader point, I am doing fine - I am a DM was on a Business/F fare and slept on the floor at ATL airport Monday night then managed to get a flight in Economy to Louisville and had to get a one way car rental. Life has not ended and I do not field aggrieved at not getting a Private Jet (would have been cool though!).

The majority of 360's and DM's are extremely successful and wealthy individuals. They don't get there by being rational. They are savvy, competitive, and ruthless. If they've been stranded and can't get to their destination, but then DL promotes a video where others in their same tier status were hand picked and given a private jet, these individuals will be furious. You must not know many truly successful people.

Your comment makes no sense. And I speak as someone who has shot a ton of footage on a tarmac and runway for business aviation related projects. Shooting, editing and grading footage today takes very little time.

With that said anything Delta put together is pure PR garbage.

THIS!

Learning that someone else got DPJ-style treatment would definitely make me feel better about sleeping on the floor at an airport. If they would only add some footage of recent Powerball winners living the good life I could really enjoy the situation to the fullest.

I saw nothing wrong with the use of the private jets to help with the backlog of passengers. It gets the HVC where they need to go quickly and opens up seats for the rest of us. It's a win/win IMO.

nobody knows whether or not this actually happened and if it did, good for DL. However, the need to make a video about it really wasn't necessary.

Bring back Richard! First, the computer meltdown that cripples Delta flights for two days, the loss of JFK-NRT and now propaganda videos, what's next?

If I was Oscar over at UA, I would be salivating at the chance to win back lost costumers at this time. Delta is shooting themselves in the foot.

All that I know keep ego in check. All that I know would never base their self worth on some plastic card that an airline assigns to them.

It is sad that so many on here do. Must be some empty lives to base so much worth on a marketing scheme.

Reading through the threads, a choir of 3 or 4 seem to be the anti-DL choir this week. Perhaps I could recommend some charities with which to work or some community foundations that might give a real sense of worth.

DL is a corporation with one primary goal of shareholder value...not a lover, partner, or spouse.

With empty lives and empty minds, I am so glad that I am in the marketing business....there is A LOT more money to be made.

But that's where you're falling into DL's marketing ploy. Nobody can prove this really happened, and DL clearly selected only a handful of HVC to give this to IF it did happen. How many passengers did this really clear from the backlog?

Ha. I like it.

Clearly a handful.

I work in morning radio. When we do a major promotion, let's look at an automobile giveaway. We give away "A NEW CAR". In reality, it is (usually) a pre-paid lease. Callers will blow up the phone lines for hours each side of a giveaway. We will get one winner from hundreds of thousands of listeners. We will play the hell out of the promo after we get a winner (for weeks). Yay...radio station gives away a car. True. Your chances of winning that car .00000000001%.

Most rational human beings get it.

Marketing is to promote the message the company wants to promote.

Delta has given a POOR performance this week and yet you continue to come out in full defense. Again - please take a seat. You're NOT in the marketing business, you're in the radio industry. You don't personally come up with the marketing, the management does.

However, I can tell you from working in the marketing/advertising industry myself that nobody like you will make any money in it.

No one on this board, except for an employee who can look up load information actually knows what really happened. But, we have plenty of data points to make some assumptions based on the conditions of the Delta operation earlier this week.

I can assume that DL isn't lying and they flew some private jets where they said they did in the article.

I can assume that they probably don't care for Ma and Pa Kettle enough to give them a ride in a private jet. However, they do care about their HVCs enough to do that.

I can assume that the planes that went out to those same locations as the private jets had a 100% load factor on the day they sent the private jets out due to a myriad of cancellations and a backlog of passengers waiting to go to where they needed to go.

I can assume that those people who were on the private jets would be higher up on the standby/rebooking priority list than the average passenger.

Based on all those relatively safe assumptions, I can deduce that those seats that would have been used by those who took a private jet instead went to other displaced passengers.

I can assume everything you're saying is based on how drunk you are off the kool aid.

See below:

Why on earth would DL blur out all the tail numbers in the video when Delta clearly displays them on their DPJ webpages? BECAUSE IT NEVER HAPPENED.

I would too and I only wish it would find its way into the hands of a bigger news/media outlet.