March 3rd, 2012 System Integration Master Thread (PSS)
#1591
Join Date: Nov 2004
Location: Twin Cities
Programs: NW, UA
Posts: 918
It's been amusing seeing the PQM/"Points" dance up and down to no rhythm or rhyme. Don't see the dust settling anytime soon the way it's being stirred up continuously.
#1592
FlyerTalk Evangelist



Join Date: Oct 2003
Location: Floating around
Programs: UA Plat (1MM), DL Gold (1MM), Marriott LTT
Posts: 11,218
This is the reason why CO (and now UA) cannot add a flyer to the waitlist at the 24 hour mark because waitlisting goes away and the list is transferred to the airport for processing.
-RM
#1593


Join Date: Aug 2008
Location: Marin County, CA
Programs: Marriott LT-TE, United Gold
Posts: 472
I'm also in the boat where my PQS were correct but PQM were wrong and they've now flip flopped.
#1594
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist




Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,685
EmailKid
#1595


Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,733
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Did the 3/4 miles post today?
Did the 3/4 miles post today?
#1597
Join Date: Nov 2010
Location: SFO/SJC
Posts: 226
My 3/4 segments posted a few days ago already (PQS and RDM only, no PQM). No trace at all of the 3/3 segments yet.
#1598
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist




Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,685
#1599


Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,733
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Well then something must be wrong with mine... Arg
Trying to call 1K and getting a busy signal... This is ridiculous. Where are my miles? I am notgoing through this every flight I take with COdbaUA. Constant mishandling and mishaps- I am ready to call it quits and start flying someone else
Well then something must be wrong with mine... Arg
Trying to call 1K and getting a busy signal... This is ridiculous. Where are my miles? I am notgoing through this every flight I take with COdbaUA. Constant mishandling and mishaps- I am ready to call it quits and start flying someone else
Last edited by iluv2fly; Mar 10, 2012 at 9:31 am Reason: merge/edit
#1600
Join Date: Jul 2010
Programs: UA 1K, Star Gold,Marriott Gold, Hertz Presidents Circle
Posts: 414
PQMs deposited, then deducted for March 5 flight segment
Well, the opposite is true for me. My PQMs are incorrect and the PQSs are sort of correct. The pre-merger PQSs never came over, perhaps they will in a few days. The post-merger PQSs for the 2 of 4 flights I took March 3 and march 5 show up correctly: 3 PQS for the 2 segments i flew on a Z fare (so I get 50% more PQS; all correct).
HOWEVER my PQMs show up for ONE of the credited flights, then there's a (x) entry deducting them!!! ...? That segment was upgraded from Z to F of a 3-cabin with miles and co-pay. I should still get PQMs for it (and a 50% bonus at that) because it was PAID Z.
I'm pre-merger UA. so can anyone who knows CO fare codes help me figure out whether I should worry? My record locator # was changed to the new computer system, and instead of the fare code for those upgraded segments showing as NF (upgraded to First) like they had on United, they bear fare code ON. Could that be the reason why my PQMs were deposited for that upgraded (yet still paid fare) segment, then deducted?
GAAAHHH they almost had me all corrected, then this happened.
HOWEVER my PQMs show up for ONE of the credited flights, then there's a (x) entry deducting them!!! ...? That segment was upgraded from Z to F of a 3-cabin with miles and co-pay. I should still get PQMs for it (and a 50% bonus at that) because it was PAID Z.
I'm pre-merger UA. so can anyone who knows CO fare codes help me figure out whether I should worry? My record locator # was changed to the new computer system, and instead of the fare code for those upgraded segments showing as NF (upgraded to First) like they had on United, they bear fare code ON. Could that be the reason why my PQMs were deposited for that upgraded (yet still paid fare) segment, then deducted?
GAAAHHH they almost had me all corrected, then this happened.
#1601
Join Date: Dec 2009
Location: SFO
Programs: UA 1K, HH Diamond
Posts: 173
I now have 37,153PQM on 2 PQS. Those must have been quite the flights!
Seriously, isn't it worth taking a deep breath about this and speed of miles posting (unless you actively need the miles to book an award trip or cross a new elite threshold - the latter unlikely for most of us this early in the year). Clearly these are known issues and for those of us for whom it is not time critical don't we have the luxury of waiting a couple of weeks to give UA a chance to figure it out. The more we all hit the phone lines now the more jammed they get - and we will still be able to prove what we are owed in a few weeks time.
Seriously, isn't it worth taking a deep breath about this and speed of miles posting (unless you actively need the miles to book an award trip or cross a new elite threshold - the latter unlikely for most of us this early in the year). Clearly these are known issues and for those of us for whom it is not time critical don't we have the luxury of waiting a couple of weeks to give UA a chance to figure it out. The more we all hit the phone lines now the more jammed they get - and we will still be able to prove what we are owed in a few weeks time.
#1602
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,175
Understanding yours and others frustration and I would also like to get back to semblance of normal, we are just under a week into this process -- it has been much longer before other mergers returned to normal.
If you got an issue that is effecting near term travel, unfortunately you need to get on the phones and those that don't have an immediate issue should sit tight, report issues here and let things get worked out. 99% will get worked out without the need to tie up the phone lines.
#1603


Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,733
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No cause for concern when many have their
3/5 flights post and I don't...Riiiiight.
UA chose to be understaffed on the phone. They chose to downgrade to CO's inferior systems. The problems are theirs by choosing. I choose not to participate if my problems are only going
To escalate.
No cause for concern when many have their
3/5 flights post and I don't...Riiiiight.
UA chose to be understaffed on the phone. They chose to downgrade to CO's inferior systems. The problems are theirs by choosing. I choose not to participate if my problems are only going
To escalate.
#1604


Join Date: Dec 2008
Location: CLE
Programs: UA MileagePlus Premier Platinum
Posts: 1,446
"Lowest Available Fare" option on booking flights not returning the lowest available
UA Insider,
Here's something I noticed while searching for flights to Europe. If I check "Lowest Available Fare" under advanced search, the lowest fare displayed is higher than if I search by a specific fare class, for example S. I don't know if this was also the case with continental.com or if it's the result of the integration. I thought I'd just point it out.
Here's something I noticed while searching for flights to Europe. If I check "Lowest Available Fare" under advanced search, the lowest fare displayed is higher than if I search by a specific fare class, for example S. I don't know if this was also the case with continental.com or if it's the result of the integration. I thought I'd just point it out.
#1605
Join Date: Jul 2010
Programs: UA 1K, Star Gold,Marriott Gold, Hertz Presidents Circle
Posts: 414
My correct Premier status is back today, but PQMs given then taketh away
Known issue. See first post by UA Insider on this thread:
Premier Qualifying Miles not displaying (PQM). Some members are not seeing their correct PQMs. If the difference in PQMs takes the member below a specific Premier status threshold, the Premier status has dropped as well. Resolutions are in progress (updated 6:30a, March 8)
Premier Qualifying Miles not displaying (PQM). Some members are not seeing their correct PQMs. If the difference in PQMs takes the member below a specific Premier status threshold, the Premier status has dropped as well. Resolutions are in progress (updated 6:30a, March 8)
Things are starting to look up, thanks to you and the UA team. Back to 1K from Platinum today as PMUA EQMs migrated over. But my PQMs were deposited from a flight I took on 3/5, then a deduction (2758) taking them away immediately. Has anyone else reported that? I won't worry about it if it's a known issue.

