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March 3rd, 2012 System Integration Master Thread (PSS)

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March 3rd, 2012 System Integration Master Thread (PSS)

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Old Mar 9, 2012 | 10:07 am
  #1591  
 
Join Date: Nov 2004
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It's been amusing seeing the PQM/"Points" dance up and down to no rhythm or rhyme. Don't see the dust settling anytime soon the way it's being stirred up continuously.
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Old Mar 9, 2012 | 10:16 am
  #1592  
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Originally Posted by sfskier
Sigh, checked in last night for DEN-MEL and my SWU upgrade waitlist disappeared. GS desk says to check when I get to the airport as it has been moved to the 'airport upgrade list'. Anybody else have similar experiences? or do I just not get the new United upgrade rules?
Yes, this is normal. At 24 hours if the waitlist hasn't cleared you then you then that segment is removed from your itinerary and you go to the airport waitlist only.

This is the reason why CO (and now UA) cannot add a flyer to the waitlist at the 24 hour mark because waitlisting goes away and the list is transferred to the airport for processing.

-RM
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Old Mar 9, 2012 | 10:17 am
  #1593  
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I'm also in the boat where my PQS were correct but PQM were wrong and they've now flip flopped.
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Old Mar 9, 2012 | 10:26 am
  #1594  
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Originally Posted by demkr
My PQM is back... But PQS (less important to me atm) went from 26.5 to 2

I still haven't had miles post for my 3/5 flight.. Is anyone else in the same boat?
Miles from 3/4 posted, Premier Qualifying miles not so much. Premier Qualifying points did, but those are no good to me.

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Old Mar 9, 2012 | 10:31 am
  #1595  
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Did the 3/4 miles post today?
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Old Mar 9, 2012 | 10:45 am
  #1596  
 
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Originally Posted by demkr
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Did the 3/4 miles post today?
MY 3/4 flight posted on 3/7.
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Old Mar 9, 2012 | 10:47 am
  #1597  
 
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My 3/4 segments posted a few days ago already (PQS and RDM only, no PQM). No trace at all of the 3/3 segments yet.
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Old Mar 9, 2012 | 10:57 am
  #1598  
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Originally Posted by demkr
Did the 3/4 miles post today?
Originally Posted by Daggett76
My 3/4 segments posted a few days ago already (PQS and RDM only, no PQM). No trace at all of the 3/3 segments yet.
Exactly same as Daggett76, a few days ago.

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Old Mar 9, 2012 | 11:08 am
  #1599  
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Well then something must be wrong with mine... Arg

Trying to call 1K and getting a busy signal... This is ridiculous. Where are my miles? I am notgoing through this every flight I take with COdbaUA. Constant mishandling and mishaps- I am ready to call it quits and start flying someone else

Last edited by iluv2fly; Mar 10, 2012 at 9:31 am Reason: merge/edit
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Old Mar 9, 2012 | 11:19 am
  #1600  
 
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PQMs deposited, then deducted for March 5 flight segment

Originally Posted by mh3265a
Well my PQMs are correct but now my PQSs are incorrect. C'est la vie!
Well, the opposite is true for me. My PQMs are incorrect and the PQSs are sort of correct. The pre-merger PQSs never came over, perhaps they will in a few days. The post-merger PQSs for the 2 of 4 flights I took March 3 and march 5 show up correctly: 3 PQS for the 2 segments i flew on a Z fare (so I get 50% more PQS; all correct).

HOWEVER my PQMs show up for ONE of the credited flights, then there's a (x) entry deducting them!!! ...? That segment was upgraded from Z to F of a 3-cabin with miles and co-pay. I should still get PQMs for it (and a 50% bonus at that) because it was PAID Z.

I'm pre-merger UA. so can anyone who knows CO fare codes help me figure out whether I should worry? My record locator # was changed to the new computer system, and instead of the fare code for those upgraded segments showing as NF (upgraded to First) like they had on United, they bear fare code ON. Could that be the reason why my PQMs were deposited for that upgraded (yet still paid fare) segment, then deducted?

GAAAHHH they almost had me all corrected, then this happened.
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Old Mar 9, 2012 | 11:22 am
  #1601  
 
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I now have 37,153PQM on 2 PQS. Those must have been quite the flights!

Seriously, isn't it worth taking a deep breath about this and speed of miles posting (unless you actively need the miles to book an award trip or cross a new elite threshold - the latter unlikely for most of us this early in the year). Clearly these are known issues and for those of us for whom it is not time critical don't we have the luxury of waiting a couple of weeks to give UA a chance to figure it out. The more we all hit the phone lines now the more jammed they get - and we will still be able to prove what we are owed in a few weeks time.
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Old Mar 9, 2012 | 11:22 am
  #1602  
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Originally Posted by demkr
...
Trying to call 1K and getting a busy signal... This is ridiculous. Where are my miles? I am notgoing through this every flight I take with COdbaUA. Constant mishandling and mishaps- I am ready to call it quits and start flying someone else
Note - not directed at OP specifically

Understanding yours and others frustration and I would also like to get back to semblance of normal, we are just under a week into this process -- it has been much longer before other mergers returned to normal.

If you got an issue that is effecting near term travel, unfortunately you need to get on the phones and those that don't have an immediate issue should sit tight, report issues here and let things get worked out. 99% will get worked out without the need to tie up the phone lines.
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Old Mar 9, 2012 | 11:27 am
  #1603  
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No cause for concern when many have their
3/5 flights post and I don't...Riiiiight.

UA chose to be understaffed on the phone. They chose to downgrade to CO's inferior systems. The problems are theirs by choosing. I choose not to participate if my problems are only going
To escalate.
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Old Mar 9, 2012 | 11:27 am
  #1604  
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"Lowest Available Fare" option on booking flights not returning the lowest available

UA Insider,

Here's something I noticed while searching for flights to Europe. If I check "Lowest Available Fare" under advanced search, the lowest fare displayed is higher than if I search by a specific fare class, for example S. I don't know if this was also the case with continental.com or if it's the result of the integration. I thought I'd just point it out.
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Old Mar 9, 2012 | 11:28 am
  #1605  
 
Join Date: Jul 2010
Programs: UA 1K, Star Gold,Marriott Gold, Hertz Presidents Circle
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My correct Premier status is back today, but PQMs given then taketh away

Originally Posted by c1mth0g
Known issue. See first post by UA Insider on this thread:

Premier Qualifying Miles not displaying (PQM). Some members are not seeing their correct PQMs. If the difference in PQMs takes the member below a specific Premier status threshold, the Premier status has dropped as well. Resolutions are in progress (updated 6:30a, March 8)
Shannon,

Things are starting to look up, thanks to you and the UA team. Back to 1K from Platinum today as PMUA EQMs migrated over. But my PQMs were deposited from a flight I took on 3/5, then a deduction (2758) taking them away immediately. Has anyone else reported that? I won't worry about it if it's a known issue.
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