OSL: «Sorry, fast track is only available for EBGs on SK metal!»
#46
Join Date: Aug 2008
Location: Åhus, KID/CPH
Programs: EK Platinum, Hertz President's Circle, IHG Spire Elite Royal Ambassador
Posts: 204
I haven't read all the posts in detail so I don't know if a clear answer has been given on the topic.
It is clearly stated on http://www.sas.no/no/Alt-om-reisen/Fast-Track/ that Fast Track in OSL is available for Business, Eco Extra and EuroBonus Gold on SAS, Widerøe and Blue1 flights.
It is clearly stated on http://www.sas.no/no/Alt-om-reisen/Fast-Track/ that Fast Track in OSL is available for Business, Eco Extra and EuroBonus Gold on SAS, Widerøe and Blue1 flights.
#47
Join Date: Aug 2008
Location: Åhus, KID/CPH
Programs: EK Platinum, Hertz President's Circle, IHG Spire Elite Royal Ambassador
Posts: 204
I was almost ejected from the Fasttrack at OSL today by an overzealous G4S security guard. I denied me entry on an SK economy ticket while showing him my EGB card. He swiped the card, I think his screen said "check ticket" and just pointed to the long regular line and said "go there". I responded that I was EBG on SK metal and pointed out the big sign above his head. He then suggested that I should buy a more expensive ticket if I wanted to use Fasttrack, really quite rude the way he said it. There was now forming a line behind me, and neither of us were budging. He said I could use Fasttrack this time only then. When I suggested he get aqauinted with the rules, he responded "don't get rude with me or I will remove you" in his poor Norwegian (he was not of Norwegian origin). I sensed he meant it, the guy was pretty hostile so I just kept quiet, went through Fasttrack and straight into the Scandinavian lounge and fired off a complaint to SAS. Not a good way to start your "premium" SAS experience!
#48
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
They are certainly one of them- and it is even more frustrating because it is not exactly busy....
#49
Join Date: Jul 2007
Location: CPH
Programs: EBD, AB OWS (Gold)
Posts: 459
I had a "discussion" with a SAS Fast Track dragon as to whether my child traveling with me was entitled to use Fast Track. We were also allowed to pass "this time only then" when I asked if this was the policy for treating Goldmembers. Just what you need at the start of a trip - a rude and condescending scolding by a 20 something.
#50
Join Date: Dec 2005
Location: NORWAY
Programs: UA Gold-1MM, SAS Diamond
Posts: 742
I was almost ejected from the Fasttrack at OSL today by an overzealous G4S security guard. I denied me entry on an SK economy ticket while showing him my EGB card. He swiped the card, I think his screen said "check ticket" and just pointed to the long regular line and said "go there". I responded that I was EBG on SK metal and pointed out the big sign above his head. He then suggested that I should buy a more expensive ticket if I wanted to use Fasttrack, really quite rude the way he said it. There was now forming a line behind me, and neither of us were budging. He said I could use Fasttrack this time only then. When I suggested he get aqauinted with the rules, he responded "don't get rude with me or I will remove you" in his poor Norwegian (he was not of Norwegian origin).!
I wished that prick worked at my airport. Then I would really tell him what I thought about his attitude and arrogance.
And everyday I would give him grief just for the heck of it!
#51
I was almost ejected from the Fasttrack at OSL today by an overzealous G4S security guard. I denied me entry on an SK economy ticket while showing him my EGB card. He swiped the card, I think his screen said "check ticket" and just pointed to the long regular line and said "go there". I responded that I was EBG on SK metal and pointed out the big sign above his head. He then suggested that I should buy a more expensive ticket if I wanted to use Fasttrack, really quite rude the way he said it. There was now forming a line behind me, and neither of us were budging. He said I could use Fasttrack this time only then. When I suggested he get aqauinted with the rules, he responded "don't get rude with me or I will remove you" in his poor Norwegian (he was not of Norwegian origin). I sensed he meant it, the guy was pretty hostile so I just kept quiet, went through Fasttrack and straight into the Scandinavian lounge and fired off a complaint to SAS. Not a good way to start your "premium" SAS experience!
This thread and other feedback I have gotten about the Fast Track in Oslo tells me something needs to be done.
If you have any problems, write down the name of the person that messes with you, send me a PM and I will take it up with SASNO
#53
Join Date: Aug 2008
Location: Oslo, Norway
Programs: SK*G, Hilton HHonors Silver, IHG Platinum, Scandic 3rd Floor
Posts: 6
Each time I swipe my card the screen says "Check ticket" or something like that, despite me being EBG. What is the reason for this? The dreaded SAS IT again?
(I can't believe my first post covered this topic, after lurking for so long)
(I can't believe my first post covered this topic, after lurking for so long)
#55
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Must be why they are looking so harried in there....I guess I'm guilty of the same, but it's because they (SK) just don't have their act together...but does *any* airline?
I was almost ejected from the Fasttrack at OSL today by an overzealous G4S security guard. I denied me entry on an SK economy ticket while showing him my EGB card. He swiped the card, I think his screen said "check ticket" and just pointed to the long regular line and said "go there". I responded that I was EBG on SK metal and pointed out the big sign above his head. He then suggested that I should buy a more expensive ticket if I wanted to use Fasttrack, really quite rude the way he said it. There was now forming a line behind me, and neither of us were budging. He said I could use Fasttrack this time only then. When I suggested he get aqauinted with the rules, he responded "don't get rude with me or I will remove you" in his poor Norwegian (he was not of Norwegian origin). I sensed he meant it, the guy was pretty hostile....
Last edited by SuperFlyBoy; Aug 27, 2008 at 9:35 pm
#56
Join Date: Mar 2008
Programs: SAS Diamond, Hilton Diamond, IHG RA Spire
Posts: 423
I flew ARN-OSL on Saturday, and when I was going through Fast Track security at ARN there was a big sign saying that Lufthansa SEN/HON + C-pax were allowed to use the Fast Track. As I was in a hurry, I didn't see whether it said anything about SK operated flights only, but just the fact that SEN/HON can use the Fast Track must be an indication that there are changes in the policy? Maybe some "ARN regulars" can confirm this?
Could there possibly be changes on the way at OSL too? I believe they still enforce the stupid "SK operated flights only", even for EBGs on other *A-metal.
Could there possibly be changes on the way at OSL too? I believe they still enforce the stupid "SK operated flights only", even for EBGs on other *A-metal.
#57
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
I flew ARN-OSL on Saturday, and when I was going through Fast Track security at ARN there was a big sign saying that Lufthansa SEN/HON + C-pax were allowed to use the Fast Track. As I was in a hurry, I didn't see whether it said anything about SK operated flights only, but just the fact that SEN/HON can use the Fast Track must be an indication that there are changes in the policy? Maybe some "ARN regulars" can confirm this?
Could there possibly be changes on the way at OSL too? I believe they still enforce the stupid "SK operated flights only", even for EBGs on other *A-metal.
Could there possibly be changes on the way at OSL too? I believe they still enforce the stupid "SK operated flights only", even for EBGs on other *A-metal.
#58
Join Date: Mar 2008
Location: Sweden & Iceland
Programs: SK*G, FI
Posts: 99
I have been able to use Fast Track on FI metals at ARN. On the sign it actually says it is for SK C and Y pax but also for EBGs.
#60
Join Date: Mar 2008
Programs: SAS Diamond, Hilton Diamond, IHG RA Spire
Posts: 423
Hopefully it will mean that EBGs soon can use Fast Track at ARN/OSL/CPH when flying on LH-metal too, but I'm not getting my hopes up.
If anyone is flying out of ARN in the coming days, then take a second to check what the banner actually says. It would be weird if it actually is a policy change, but that it would only be valid at ARN, and not at other SK Fast Tracks (OSL/CPH).