New Service from SAS from March - Live from press-conference
#46
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#47
Join Date: Oct 2004
Location: Finland
Programs: AY Platinum,Marriott Gold,HH Diamond,Sixt Platinum,Hertz PC,AMEX Platinum
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I hope they will fix other little service things as well. I don't know if it costs them any money actually to fix the little things but for example it was extremely nice to see how LH handles priority luggage.
I have given up on telling at the checkin to put the priority tag to the luggage as it doesn't work with SAS and they often forget to put it. I recently flew from TXL to MUC and didn't tell anything in the checkin and I didn't expect anything special in MUC. I was sitting on the bench when the belt started and I decided that most likely my luggage will come the last as usual (my luck) - I was extremely surprised to see my luggage the second on the belt (my girlfriend's luggage was the first) - Priority tagged! LH really knows how to do the airline business
I hope fellow people in SAS will try to get back to the business and actually try to look something else than LCC from now on.
I have given up on telling at the checkin to put the priority tag to the luggage as it doesn't work with SAS and they often forget to put it. I recently flew from TXL to MUC and didn't tell anything in the checkin and I didn't expect anything special in MUC. I was sitting on the bench when the belt started and I decided that most likely my luggage will come the last as usual (my luck) - I was extremely surprised to see my luggage the second on the belt (my girlfriend's luggage was the first) - Priority tagged! LH really knows how to do the airline business
I hope fellow people in SAS will try to get back to the business and actually try to look something else than LCC from now on.
#48
Join Date: Jul 2003
Location: Finland
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Posts: 709
#49
Join Date: Oct 2004
Location: Finland
Programs: AY Platinum,Marriott Gold,HH Diamond,Sixt Platinum,Hertz PC,AMEX Platinum
Posts: 1,946
Hehe.
Actually, flying with LH reminded me why I liked EBG. Too bad that I had to take another airline to actually realise the value of *G. In Senator's lounge when I started to think of it, I started to wonder if I should just switch to M&M. Too bad that I am still flying quite much on leisure and therefore limited to certain fares and it would be very expensive and difficult me to get the status on LH either.
But I liked Senator's lounge in MUC - I preferred that one over the CPH SAS Lounge.
Actually, flying with LH reminded me why I liked EBG. Too bad that I had to take another airline to actually realise the value of *G. In Senator's lounge when I started to think of it, I started to wonder if I should just switch to M&M. Too bad that I am still flying quite much on leisure and therefore limited to certain fares and it would be very expensive and difficult me to get the status on LH either.
But I liked Senator's lounge in MUC - I preferred that one over the CPH SAS Lounge.
#50
Join Date: May 2006
Location: SYD or GOT
Programs: OZ Lifetime-DMPL*G, AF*G, SPG Plat, Hertz PC
Posts: 803
Will be interesting to see how Y grows in response to these changes.
At the moment I am forced to fly M when going business since no-showing on M or TFIX fares is still cheaper than buying Y fares. We'll see how much the price drop will be on Y fares.
#51
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
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Posts: 48,187
You have not been in the MUC SEN lounge at peak times my friend... that place is packed all the time! Never mind the nice food in all SEN lounges, but the CPH and ARN EBG lounges are far more spacious.
#52
Join Date: Oct 2004
Location: Finland
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Posts: 1,946
I guess every lounge is full sometimes. Recently I have just had bad luck to be in SAS lounges when they are packed.
#53
Original Poster
Join Date: Apr 2002
Location: Stockholm SE, London UK
Posts: 1,167
Regarding the changes, please also note that from 25MAR it will also be possible to print your own boarding card online with a barcode that will work in security and gate.
Personally I really prefer not having any such things but just my EB-card... Works great right now...
Please also note that SAS in their internal message regarding the changes state that there will be more seats available to EBP's and EBG's than EBB's for instance... That's great!
Regarding the 3 month guarantee, I really doubt it will apply to any other airlines. SAS is not in control of other airlines award inventory, and I doubt they have been successful in negotiating more availability for EBG's...
It is still quite limited I must say, but definitely an improvement... But don't expect more than around 5 mealvouchers... Or am I overly pessimistic?
Personally I really prefer not having any such things but just my EB-card... Works great right now...
Please also note that SAS in their internal message regarding the changes state that there will be more seats available to EBP's and EBG's than EBB's for instance... That's great!
Regarding the 3 month guarantee, I really doubt it will apply to any other airlines. SAS is not in control of other airlines award inventory, and I doubt they have been successful in negotiating more availability for EBG's...
It is still quite limited I must say, but definitely an improvement... But don't expect more than around 5 mealvouchers... Or am I overly pessimistic?
#54
Join Date: May 2005
Programs: SK*G
Posts: 610
Another great move!
According to the BUSK web page Economy tickets will also be changeable for a fee of NOK 500,- starting March 25th!
#55
Join Date: Oct 2004
Location: Finland
Programs: AY Platinum,Marriott Gold,HH Diamond,Sixt Platinum,Hertz PC,AMEX Platinum
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According to the BUSK web page Economy tickets will also be changeable for a fee of NOK 500,- starting March 25th!
#56
Original Poster
Join Date: Apr 2002
Location: Stockholm SE, London UK
Posts: 1,167
But I agree, if a company thinks a bit about their travel bookings, they would change it to FIX tickets as it in reality most likely would end up cheaper as all fares are upgradeable (albeit for a 500 charge which is quickly saved by the lower fares).
#57
Join Date: Aug 2004
Location: Stockholm, Sweden
Programs: AA EXP (2MM), SAS EBG
Posts: 1,196
This has been the case already in Sweden for about 2 years... And in January it became possible to also upgrade FIX tickets to higher booking classes and make unlimited changes, so I guess they have good experiences from that!
But I agree, if a company thinks a bit about their travel bookings, they would change it to FIX tickets as it in reality most likely would end up cheaper as all fares are upgradeable (albeit for a 500 charge which is quickly saved by the lower fares).
But I agree, if a company thinks a bit about their travel bookings, they would change it to FIX tickets as it in reality most likely would end up cheaper as all fares are upgradeable (albeit for a 500 charge which is quickly saved by the lower fares).
Also note that a buy-up of SEK500+difference of fare (say SEK1000)=SEK1500 actually may cost a lot more for a big sized company to handle due to internal bookkeeping costs, money reimbursements etc. So if you are not booking very early and quite often change the tickets this may be much more expensive than adding the money up front in one transaction.
#58
Join Date: Aug 2004
Location: Stockholm, Sweden
Programs: AA EXP (2MM), SAS EBG
Posts: 1,196
According to the BUSK web page Economy tickets will also be changeable for a fee of NOK 500,- starting March 25th!
Wonder if this is to be interpreted as we can check availabilty/book hotels for points on the web or only place an order through a webpage? If booking will be possible ^ ^ ^ .
Last edited by GetAA81Back2ARN; Feb 10, 2007 at 2:57 am
#59
Join Date: Aug 2004
Location: Stockholm, Sweden
Programs: AA EXP (2MM), SAS EBG
Posts: 1,196
Two months ago I was denied entrance together with a guest in the SEN lounge in MUC due to too much people. The lady at the entrance were very sorry and asked me to send a complaint to LH about this (which I haven't done). She claimed this happens more or less every day even when there are no disruptions to traffic.
I personally think this is partly due to *A growing very fast and thus more members become qualified to use lounges.
#60
Join Date: Aug 2002
Location: SUV
Programs: UA *G MM
Posts: 7,018
p.s. The FRA B non-Schegnen lounge had a yummy chocolate mousse last week. Never seen anything like that at EBG lounge. Well, sometimes they have Swedish vetebrod (I detest wienerbrod) but it's some crappy variety with blueberry jam in it -- yuck! They should go classic -- kardemumma and mandelmassa. In MUC they have weissbier on tap and nice soft pretzels. Can't beat that! And the breakfast is so much better than SK lounges.... but let's not start talking about the RCC