SAS pilots on strike in April 2019
Apr 30, 2019, 3:14 am
#256
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
It's a little unclear whether the B gates closed as part of the terminal 2 extension will reopen. They haven't removed the desk and gates, but it's so tiny now and cramped in between the toilet and terminal 2 so it can hardly be functional for anything but the ATR's.
Apr 30, 2019, 4:04 am
#257
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,178
As part of the terminal 2 extension 1 of the B gates has been closed. Another B gate and I think one of the C gates has been closed as part of the upcoming terminal 3 extension. This probably mean some flights has been moved to the A gates.
It's a little unclear whether the B gates closed as part of the terminal 2 extension will reopen. They haven't removed the desk and gates, but it's so tiny now and cramped in between the toilet and terminal 2 so it can hardly be functional for anything but the ATR's.
It's a little unclear whether the B gates closed as part of the terminal 2 extension will reopen. They haven't removed the desk and gates, but it's so tiny now and cramped in between the toilet and terminal 2 so it can hardly be functional for anything but the ATR's.
Apr 30, 2019, 4:31 am
#258
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
Apr 30, 2019, 5:07 am
#259
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
In preparation for tomorrow's cancellation of my flight on Thursday, I tested the SAS phone banks to see if a rumor was correct, and it is - they have apparently taken away the option of entering your EB number for faster service. Is there a number that can bypass the queue? The "diamond service" number posted on the diamond page and in the app just sends you straight to the ordinary number, where I won't get any benefit of my status. Seems like a real DYKWIA thing to ask, but I really hate telephone queues...
When the system experiences severe shocks the hotlines at SAS go into a panic mode and the elite lines don't work. That said the Amadeus ATC module is religiously followed by SK and the bot reissues the ticket if it can find an SAS alternative, grabbing control of the ticket from the original issuing office (like a TA or OTA). Often calling the overseas numbers in other time zones helps.
Apr 30, 2019, 5:08 am
#260
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,178
With a mid field terminal in the plans they may think they need more. Or just temporarily during the construction.
Apr 30, 2019, 6:15 am
#261
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
As far as I remember they expect to open a couple of the new pier E gates later this year, but then they'll soon have to close pier F, otherwise they can't continue the expansion of pier E.
Apr 30, 2019, 6:21 am
#262
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,178
Ryanair and Easyjet may need some bus gates if they loose their home in F. Some pretence of keeping the fees low...
Apr 30, 2019, 6:22 am
#263
Suspended
Original Poster
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Apr 30, 2019, 7:56 am
#264
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
I think the first gates at pier E on the right side till be without bridge and on the left side bus gates until the construction of pier E is finished or moved forward..
Apr 30, 2019, 8:42 am
#265
Join Date: May 2016
Posts: 500
Update of what happened with my SAS-rebooking home from HKG with Turkish airlines. At check in in Hong kong TK told me they had put me on stand by. They told me that they were so tiered of SAS always cancelling flights from HKG and using TK as a back up. Even if you got a confirmed booking. TK wants to sell tickets to their passangers first. So all passangers booked on 117-stock always gets stand by until 19.30 the day of dep, when they sort out if there is space or not. So much for *A-partnership...
I was not in the mood of gambeling so I called SAS again and got rebooked again on Thai insted. Home now. The massage I got in the Royal Silk Spa at BKK still hurts...��
I was not in the mood of gambeling so I called SAS again and got rebooked again on Thai insted. Home now. The massage I got in the Royal Silk Spa at BKK still hurts...��
Apr 30, 2019, 9:01 am
#267
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
Update of what happened with my SAS-rebooking home from HKG with Turkish airlines. At check in in Hong kong TK told me they had put me on stand by. They told me that they were so tiered of SAS always cancelling flights from HKG and using TK as a back up. Even if you got a confirmed booking. TK wants to sell tickets to their passangers first. So all passangers booked on 117-stock always gets stand by until 19.30 the day of dep, when they sort out if there is space or not. So much for *A-partnership...
Thanks for sharing your experience.
Apr 30, 2019, 9:17 am
#268
Join Date: May 2016
Posts: 500
That might be why SK was reluctant to book you on TK in the first place. Personally I avoid TK if possible. Have had a number of bad experiences with them when I was flying in/out of Saudi Arabia. This behavior you just shared doesn't make me want to use them in the future.
I would have picked TG in the first place
Thanks for sharing your experience.
I would have picked TG in the first place
Thanks for sharing your experience.
Apr 30, 2019, 9:28 am
#269
Join Date: Feb 2014
Programs: SK Pandion, BA Silver
Posts: 187
Rebooking options
Do anyone know the full list of airlines SAS will rebook with?
Star Alliance seems to be a starting point, Wiederĝe is also in the mix, but does anyone have a full list? In the absence of a full list please post your luck getting rebooked on airlines outside *A.
ScandiGB
Star Alliance seems to be a starting point, Wiederĝe is also in the mix, but does anyone have a full list? In the absence of a full list please post your luck getting rebooked on airlines outside *A.
ScandiGB
Apr 30, 2019, 9:41 am
#270
Join Date: Sep 2012
Location: AGH
Posts: 5,980
I do not have a full list, but *A obviously possible. I have so far been rebooked also on BA, AY, CX and AA during various IROPS(*) the last 2 years. But nor sure how situational that is. I have a feeling the agents at some bigger outstations or at the hub airports have much more freedom to rebook out of alliance (or preferred partners) than the phone agents or contract personal at small outstations.
(*) so, cancelled flights, missed connections etc. Not strike action.
(*) so, cancelled flights, missed connections etc. Not strike action.
Last edited by fassy; Apr 30, 2019 at 10:05 am