Feb 7, 2018, 3:10 am
Last edit by: jamesbrownontheroad
Overview
Stockholm-Arlanda Airport has four terminals: T2 (international only), T3, T4 and T5. The original domestic/international distinction between terminals 3, 4 and 5 no longer applies.
Since 2023, T4 and T5 are connected airside by a new corridor. T4 gates are prefixed C, and T5 gates are prefixed D, E and F depending on which pier theyre in.
Terminal 2
This is a small international terminal serving most of the Oneworld airlines (BA, IB), most Skyteam airlines (AF, DL, KL) and some others like Easyjet, Transavia and Vueling.
Check-in is located on the 3rd floor. Desks 1-30 for KL, AF and BA are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal.
The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).
After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.
Both passport control points to leave and enter Schengen are located on the 4th floor. The non-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the non-Schengen area, only a single vending machine.
Terminal 3
T3 has been closed since the Covid-19 pandemic. PopulAir (formerly Amapola) flights use aircraft stands at T3 but passengers board through bus gates in T5.
Terminal 4
Previously ARN's domestic terminal, T4 is now connected to T5 by an airside corridor from Terminal 5. If you have a valid boarding pass for any flight departing from either T4 or T5, you can pass through security at either terminal. Once airside, it takes about 7-10 minutes to walk between the T4 and T5.
Departing, only Ryanair check-in takes place landside at T4. All other airlines that use T4 are handled through T5. Arriving, all arrivals in T4 use the airside corridor to baggage reclaim and exit via T5.
Check-in is on the 2nd floor with security control on the 3rd floor. The main security point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.
T4 gates are numbered C30-C44. Gates C31-C44 have jetways and are located on the 3rd floor, while bus gates C30B-C30D are located on the 2nd floor. There is a small 3rd party lounge operated by Menzies.
Airside bus transfers to T2 and T5 are available from gate C31.
Terminal 5
Terminal 5 serves SAS and all other Star Alliance airlines, plus AY and QR from Oneworld and all other airlines not flying from T2.
Check-in is located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check-in for other airlines is flexible.
There is a single consolidated security checkpoint in T5 which brings you out near the base of the F pier.
The gates are divided into three piers: D, E and F (C pier is in T4). In the D pier are gates D11-D24 (D17-D20 are after passport control for non-Schengen). In the E pier are gates E1-E10 (all Schengen), and in the F pier are gates F26-F39 (on the concourse level Schengen destinations) and gates F58-F69 (on the floor above for non-Schengen destinations).
The passport control for F58-F69 is located on the 3rd floor, immediately before reaching the pier. This pier is used for most SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.
Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2.
Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.
There are four lounges in T5:
The two SAS lounges are the only Star Alliance lounges available in T5. There are no lounges after passport control in either of the gate areas for non-Schengen destinations.
Opposite the elevators and stairs to the lounges, near gate E1 is an SAS service desk. This desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.
There are airline service desks in the non-Schengen departure area of the F-pier, but these are not permanently staffed.
Landside transfer
To transfer between the terminals, the following options are available landside, outside the secure area.
Walking It is recommended to walk indoors. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.
Train It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.
Bus There are three landside buses for the long-term parking which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.
Airside transfer within SchengenMost transfers within Schengen happen within Terminal 5.
If you need to transfer within Schengen between Terminals 5 and 2, a transfer bus is available on request from 06.00-22.00. Go to gates 61C in Terminal 2, and gates T11 and F5 in Terminal 5. The bus must be summoned by pressing a call button.
Airside transfer from a non-Schengen country to a Schengen country
In Terminal 5, you will arrive gates D17-20 or gates F58-69 of Terminal 5.
Transferring from outside the Schengen Area to a Schengen country, you will go through passport control and then security. The signage immediately after immigration can be confusing, since it does not clearly say "Tranfers" or "Connections". Look instead for signage towards numbered gates. Do not go towards baggage reclaim. You will need to scan the boarding pass for your next flight to clear security.
Airside transfer from a non-Schengen country to another non-Schengen country
Transferring from outside the Schengen Area to another destination outside the Schengen Area, you do not need to pass through passport control. If you arrive and depart from an F gate, you can walk through a security checkpoint. If you arrive and depart from D and F gate areas, a bus transfer is available. Find the bus at gate D24 (for non-Schengen gates D17-20), and gate F1 (for non-Schengen arrivals to gates F58-F69). You will normally have to press a button to call for the bus. The bus can also connect you to gate 70 in the non-Schengen area of Terminal 2.
Sky City
Sky City is the name of the complex located landside between T4 and T5 with offices, shops, restaurants, two hotels, a drug store and the entrance to the underground Arlanda Central Station.
If you arrive or depart on an SL, SJ or Vy train, you will pass through Arlanda Central Station. The Arlanda Express train to Stockholm Central Station, meanwhile, leaves from two dedicated stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.
Hotels
The Radisson Blu Arlanda and the Clarion Hotel Arlanda are accessed directly from within the Sky City concourse, without going outside. They are the closest in-airport hotels to the terminals.
The Comfort Hotel Arlanda is accessed by following the corridor from Sky City past the other two hotels, descending an escalator to street level, and crossing the street. The walking distance is approximately 200 metres further than the hotels in Sky City, but the difference in price can justify this.
If your SAS flight is delayed or cancelled overnight, you will most likely receive a voucher to one of these hotels, usually the Clarion.
Additionally, there are hotels elsewhere on the airport which are accessible by the free and frequent ALFA airport transfer bus. These include the Radisson Blu Arlandia (not to be confused with the Radisson Blu Arlanda above), the Forenom Aparthotel, and the Jumbo Stay Hostel - the worlds only hotel in a retired Boeing 747 jet.
Other hotels such as the Quality Hotel Arlandastad XPO might have the word Arlanda in the name but are not on the airport itself and require paid or less frequent complimentary hotel shuttles, normally from the bus stops outside T4.
Airport/city transfers
Taxis are available outside arrivals.
Arlanda Express trains depart from Arlanda North (T5) and Arlanda South (T2) non-stop to Stockholm Central. Journey time 18 minutes. 320kr one way, 600kr return, group discounts available, children free.
Local SL, UL and Mälartåg trains, as well as long-distance SJ and Vy trains, depart from a separate station Arlanda Central (under Sky City). Your ticket must include a special airport station entry/exit fee to use any of these trains. Including the fee, a 120-minute SL ticket anywhere in Stockholm costs 171kr. Journey time approximately 40 minutes
Flyggbussarna, Flixbus and Vy buses depart from outside T3. Journey time approximately 45-60 minutes.
The cheapest but slowest route from Arlanda to Stockholm uses SL buses and trains via Mârsta. Every 30 minutes a bus (line 583) connects Sky City and T2 to Märsta station, from where SL trains (lines 41 and 42) depart towards Stockholm Odenplan, Stockholm City Södertälje and Nynäshamn. 39kr single ticket, total journey time approx. 60 minutes to central Stockholm.
Stockholm-Arlanda Airport has four terminals: T2 (international only), T3, T4 and T5. The original domestic/international distinction between terminals 3, 4 and 5 no longer applies.
Since 2023, T4 and T5 are connected airside by a new corridor. T4 gates are prefixed C, and T5 gates are prefixed D, E and F depending on which pier theyre in.
Terminal 2
This is a small international terminal serving most of the Oneworld airlines (BA, IB), most Skyteam airlines (AF, DL, KL) and some others like Easyjet, Transavia and Vueling.
Check-in is located on the 3rd floor. Desks 1-30 for KL, AF and BA are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal.
The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).
After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.
Both passport control points to leave and enter Schengen are located on the 4th floor. The non-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the non-Schengen area, only a single vending machine.
Terminal 3
T3 has been closed since the Covid-19 pandemic. PopulAir (formerly Amapola) flights use aircraft stands at T3 but passengers board through bus gates in T5.
Terminal 4
Previously ARN's domestic terminal, T4 is now connected to T5 by an airside corridor from Terminal 5. If you have a valid boarding pass for any flight departing from either T4 or T5, you can pass through security at either terminal. Once airside, it takes about 7-10 minutes to walk between the T4 and T5.
Departing, only Ryanair check-in takes place landside at T4. All other airlines that use T4 are handled through T5. Arriving, all arrivals in T4 use the airside corridor to baggage reclaim and exit via T5.
Check-in is on the 2nd floor with security control on the 3rd floor. The main security point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.
T4 gates are numbered C30-C44. Gates C31-C44 have jetways and are located on the 3rd floor, while bus gates C30B-C30D are located on the 2nd floor. There is a small 3rd party lounge operated by Menzies.
Airside bus transfers to T2 and T5 are available from gate C31.
Terminal 5
Terminal 5 serves SAS and all other Star Alliance airlines, plus AY and QR from Oneworld and all other airlines not flying from T2.
Check-in is located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check-in for other airlines is flexible.
There is a single consolidated security checkpoint in T5 which brings you out near the base of the F pier.
The gates are divided into three piers: D, E and F (C pier is in T4). In the D pier are gates D11-D24 (D17-D20 are after passport control for non-Schengen). In the E pier are gates E1-E10 (all Schengen), and in the F pier are gates F26-F39 (on the concourse level Schengen destinations) and gates F58-F69 (on the floor above for non-Schengen destinations).
The passport control for F58-F69 is located on the 3rd floor, immediately before reaching the pier. This pier is used for most SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.
Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2.
Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.
There are four lounges in T5:
- The SAS Gold Lounge is for Star Alliance Gold cardholders.
- The SAS Business Lounge is for Star Alliance Business Class and Plus Class passengers.
- Pearl Lounge is operated by Menzies for TP, Priority Pass and airlines not within Star Alliance.
- American Express Pop-Up lounge is for eligible card holders, located at the base of the F pier.
The two SAS lounges are the only Star Alliance lounges available in T5. There are no lounges after passport control in either of the gate areas for non-Schengen destinations.
Opposite the elevators and stairs to the lounges, near gate E1 is an SAS service desk. This desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.
There are airline service desks in the non-Schengen departure area of the F-pier, but these are not permanently staffed.
Landside transfer
To transfer between the terminals, the following options are available landside, outside the secure area.
Walking It is recommended to walk indoors. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.
Train It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.
Bus There are three landside buses for the long-term parking which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.
Airside transfer within SchengenMost transfers within Schengen happen within Terminal 5.
If you need to transfer within Schengen between Terminals 5 and 2, a transfer bus is available on request from 06.00-22.00. Go to gates 61C in Terminal 2, and gates T11 and F5 in Terminal 5. The bus must be summoned by pressing a call button.
Airside transfer from a non-Schengen country to a Schengen country
In Terminal 5, you will arrive gates D17-20 or gates F58-69 of Terminal 5.
Transferring from outside the Schengen Area to a Schengen country, you will go through passport control and then security. The signage immediately after immigration can be confusing, since it does not clearly say "Tranfers" or "Connections". Look instead for signage towards numbered gates. Do not go towards baggage reclaim. You will need to scan the boarding pass for your next flight to clear security.
Airside transfer from a non-Schengen country to another non-Schengen country
Transferring from outside the Schengen Area to another destination outside the Schengen Area, you do not need to pass through passport control. If you arrive and depart from an F gate, you can walk through a security checkpoint. If you arrive and depart from D and F gate areas, a bus transfer is available. Find the bus at gate D24 (for non-Schengen gates D17-20), and gate F1 (for non-Schengen arrivals to gates F58-F69). You will normally have to press a button to call for the bus. The bus can also connect you to gate 70 in the non-Schengen area of Terminal 2.
Sky City
Sky City is the name of the complex located landside between T4 and T5 with offices, shops, restaurants, two hotels, a drug store and the entrance to the underground Arlanda Central Station.
If you arrive or depart on an SL, SJ or Vy train, you will pass through Arlanda Central Station. The Arlanda Express train to Stockholm Central Station, meanwhile, leaves from two dedicated stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.
Hotels
The Radisson Blu Arlanda and the Clarion Hotel Arlanda are accessed directly from within the Sky City concourse, without going outside. They are the closest in-airport hotels to the terminals.
The Comfort Hotel Arlanda is accessed by following the corridor from Sky City past the other two hotels, descending an escalator to street level, and crossing the street. The walking distance is approximately 200 metres further than the hotels in Sky City, but the difference in price can justify this.
If your SAS flight is delayed or cancelled overnight, you will most likely receive a voucher to one of these hotels, usually the Clarion.
Additionally, there are hotels elsewhere on the airport which are accessible by the free and frequent ALFA airport transfer bus. These include the Radisson Blu Arlandia (not to be confused with the Radisson Blu Arlanda above), the Forenom Aparthotel, and the Jumbo Stay Hostel - the worlds only hotel in a retired Boeing 747 jet.
Other hotels such as the Quality Hotel Arlandastad XPO might have the word Arlanda in the name but are not on the airport itself and require paid or less frequent complimentary hotel shuttles, normally from the bus stops outside T4.
Airport/city transfers
Taxis are available outside arrivals.
Arlanda Express trains depart from Arlanda North (T5) and Arlanda South (T2) non-stop to Stockholm Central. Journey time 18 minutes. 320kr one way, 600kr return, group discounts available, children free.
Local SL, UL and Mälartåg trains, as well as long-distance SJ and Vy trains, depart from a separate station Arlanda Central (under Sky City). Your ticket must include a special airport station entry/exit fee to use any of these trains. Including the fee, a 120-minute SL ticket anywhere in Stockholm costs 171kr. Journey time approximately 40 minutes
Flyggbussarna, Flixbus and Vy buses depart from outside T3. Journey time approximately 45-60 minutes.
The cheapest but slowest route from Arlanda to Stockholm uses SL buses and trains via Mârsta. Every 30 minutes a bus (line 583) connects Sky City and T2 to Märsta station, from where SL trains (lines 41 and 42) depart towards Stockholm Odenplan, Stockholm City Södertälje and Nynäshamn. 39kr single ticket, total journey time approx. 60 minutes to central Stockholm.
Connections in Stockholm (ARN)
Jan 29, 2018, 4:40 am
#333
Join Date: Oct 2011
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Jan 29, 2018, 4:41 am
#334
Join Date: Oct 2011
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There are plenty of ARN-OSL flights every day, you'll just get put on the next one (automatically) if you misconnect.
Jan 31, 2018, 10:44 am
#336
Join Date: May 2008
Location: ARN
Posts: 3,471
If the SK booking engine is willing to ticket it on one ticket, it's enough. You're correct that it's T5. The checked luggage won't be a problem.
For me personally, I would prefer a bit longer connection, so that I won't have to hustle to make it. But that's just my personal preference.
The ARN-LAX flight leaves in the morning, and at that time, there are usually not so many other flights leaving from the same pier. So the lines for passport control are usually short. You will be OK as long as the first flight is not more than maximum 15 minutes late.
For me personally, I would prefer a bit longer connection, so that I won't have to hustle to make it. But that's just my personal preference.
The ARN-LAX flight leaves in the morning, and at that time, there are usually not so many other flights leaving from the same pier. So the lines for passport control are usually short. You will be OK as long as the first flight is not more than maximum 15 minutes late.
Jan 31, 2018, 11:38 am
#337
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,961
From my experience so far SK tends to wait since they can catch up some time in the air. I had one time that the plane from CPH arrived when the flight to HKG was supposed to push back. They waited and it delayed everything by around 45min but we still arrived in time. I don't know where the threshold is, but at least there is some buffer.
Feb 2, 2018, 3:36 pm
#338
Join Date: Aug 2011
Location: Sydney, Australia and Stockholm, Sweden
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In the past 1,5 decade of SK flying I've spend less than 10 minutes on any occasion going through passport control (in that direction). The EU-passport queue isn't necessarily faster.
There are plenty of ARN-OSL flights every day, you'll just get put on the next one (automatically) if you misconnect.
There are plenty of ARN-OSL flights every day, you'll just get put on the next one (automatically) if you misconnect.
But - it's true that there are many ARN-OSL flights so if you miss your flight the delay won't be a long one.
Feb 3, 2018, 7:40 pm
#340
Join Date: Aug 2011
Location: Sydney, Australia and Stockholm, Sweden
Programs: VA Platinum, SQ Gold, TK Gold, Hhonors Gold, Accor Plus Platinum, Bonvoy Gold, Radisson Premium
Posts: 1,022
Definitely doable at ARN especially with TK Elite status.
Your flight from Malmo should arrive at T4. It's then a 10 minute walk to T5, past all the checkin counters to the far end for security then immigration. Show your Gold card to use the express security (to the left of the main queue just past the check in counters).
After security you walk through the duty free shop then turn right if you're just on time for immigration and the non-Schengen gates or turn left if you have time to visit the lounge.
I often catch the CA flight and there can be long but moving queues at immigration for non-EU passports, but the EU queue is normally non-existent. Security is almost always quick and efficient.
So provided your incoming flight is on time you'll have plenty of time.
I do notice for this flight at least, the terminal indicators go to FINAL CALL before boarding actually starts, so if you're through immigration and see this sign don't panic. Once you're through immigration it's just a few minutes to walk to the CA gate.
Last edited by sydunipete; Feb 3, 2018 at 7:44 pm Reason: Added TK Elite notes
Feb 4, 2018, 1:42 am
#341
Join Date: Sep 2001
Location: Sweden
Posts: 2,044
If you arrive from Malmö, you will arrive to Arlanda Terminal 4.
You walk through Sky City (land side) and use Terminal 5 security check on Sky City side. Fast track there tends to be less queue than on SAS side of Fast track.
After the security check, you walk the long corridor between A pier and B pier and at last you will arrive to F pier of the Terminal 5.
You need to clear immigration before heading to non-Schengen part of the pier F, but there isn't used to be long queue at the time of Air China flight departure.
Feb 4, 2018, 6:00 am
#343
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
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Thanks a lot for all the inputs!
@FlyingMoose - if we can all stay on airside it will be perfect, if we do the bus thing do we have to go through security again?
@FlyingMoose - if we can all stay on airside it will be perfect, if we do the bus thing do we have to go through security again?
Feb 4, 2018, 1:39 pm
#344
Join Date: May 2008
Location: ARN
Posts: 3,471
The bus that FlyingMoose is talking about is a new thing (which Sydunipete and Aho apparently haven't heard about), is a brand new transfer possibility from T4 to T5. It means that you don't have to go through security again, so you'll save some time, and probably a kilometer of walking.
Feb 4, 2018, 3:39 pm
#345
Join Date: Aug 2011
Location: Sydney, Australia and Stockholm, Sweden
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Posts: 1,022
The bus that FlyingMoose is talking about is a new thing (which Sydunipete and Aho apparently haven't heard about), is a brand new transfer possibility from T4 to T5. It means that you don't have to go through security again, so you'll save some time, and probably a kilometer of walking.
I'm not sure it's a kilometer - but if you can avoid a second round of security that's a good thing.