E-rewards [Master Thread]
Oct 17, 2017, 1:00 am
#3196
Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
This kind of stuff makes me nervous too. Burn those points/$ ASAP. Keeping a large balance is asking for trouble. I have a feeling e-rewards is taking a turn for the worse.
Oct 17, 2017, 8:28 am
#3197
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
I don't see them at all. Here is my available redemptions, filter by "Travel & Lodging". No Iberia or United:
What is weird is that if I navigate to the redemptions page without being logged in, I see both Iberia and United:
I can even click on the, e.g., United redemption, and it appears thus:
(If log in, and go to the same page, via copying-pasting of its URL, it automatically navigates to the default redemptions page, where no United is visible).
By the way, I don't see British Airways in any of the above.
What is weird is that if I navigate to the redemptions page without being logged in, I see both Iberia and United:
I can even click on the, e.g., United redemption, and it appears thus:
(If log in, and go to the same page, via copying-pasting of its URL, it automatically navigates to the default redemptions page, where no United is visible).
By the way, I don't see British Airways in any of the above.
and I don't know if contacting e-rewards might open a Pandora's Box
Oct 17, 2017, 8:54 am
#3198
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,032
Oct 17, 2017, 1:54 pm
#3200
Join Date: Oct 2009
Location: OMA
Programs: AA PLT 1MM, HHonors Diamond, IHG Gold, National Exec, Hertz 5-Star
Posts: 120
I lost all airline partners with the exception of American. Previously, I could redeem with Frontier, Ethiad, Iberia, etc. Pretty much every airline program out there. Now it's just AA. The rest of the hotel/car/store partners are still available.
Oct 17, 2017, 3:31 pm
#3201
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Salt Lake City, Utah, USA
Posts: 10,003
ETA: I see the same airline choices regardless of whether I am logged in or out.
Oct 17, 2017, 4:57 pm
#3202
Join Date: Jun 2000
Location: Syracuse, Boston, Athens
Posts: 995
"Glad" to see I am not alone.
So clearly, different people see different partners now, and several of us have lost partners that were previously available....
So clearly, different people see different partners now, and several of us have lost partners that were previously available....
Oct 20, 2017, 7:03 pm
#3204
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
Now the only airline partner is AA. I dont recall he joined the program via AA.
My own account still has all the airlines and hotels partners. I redeemed to AA,UA,AS & BA, plus Hilton on last house cleaning.
Last edited by Happy; Oct 20, 2017 at 7:12 pm
Oct 20, 2017, 9:18 pm
#3205
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,017
This happened to my husband's account too. His account activities are pretty slow, like not earning more than $100 in a 12 months period. All his last redemption were to Hilton and one Alaska airlines IIRC.
Now the only airline partner is AA. I dont recall he joined the program via AA.
My own account still has all the airlines and hotels partners. I redeemed to AA,UA,AS & BA, plus Hilton on last house cleaning.
Now the only airline partner is AA. I dont recall he joined the program via AA.
My own account still has all the airlines and hotels partners. I redeemed to AA,UA,AS & BA, plus Hilton on last house cleaning.
I just cleaned out my monies for United and it posted within a few days. I was unaffected by the recent closures but still thought it best to redeem and not hold a lot in e-rewards just in case.
Oct 20, 2017, 10:21 pm
#3206
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,268
I got in via Delta and the 'all the options' option they gave us after Delta pulled out of the program seems to be sticking. Since IHG is no longer EQ, I'm now crediting to Alaska (ended up with 12K miles with them because of the Virgin merger and figure I might as well build from there) and BA monthly and La Quinta quarterly. I'm also trying to figure out how to add Hertz into that redemption rotation.
Oct 21, 2017, 11:37 am
#3207
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
I may email eRewards to ask why husband's account has only AA left. At one point many years ago he somehow had 2 accounts. We called e-Rewards and the rep merged the 2 accounts together. He had all the options ever since, until now. I did not even know when it was changed to AA only set up.
I joined via IHG. For a long time IHG was the only hotel option. However I have seen all hotel options for the past 2 or 3 years.
I joined via IHG. For a long time IHG was the only hotel option. However I have seen all hotel options for the past 2 or 3 years.
Last edited by Happy; Oct 22, 2017 at 5:59 pm
Oct 22, 2017, 7:43 pm
#3209
Join Date: Apr 2002
Location: Las Vegas
Posts: 1,174
My memory sucks (not that it was ever great), but...
wasn't the Hilton redemption option without limits, eg could be used anytime without any waiting period? Now it says once every 60 days...