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-   -   E-rewards [Master Thread] (https://www.flyertalk.com/forum/s-p-m/935173-e-rewards-master-thread.html)

nomiiiii Jun 7, 2018 3:56 pm


Originally Posted by beastieb (Post 29841045)
Looks like they just did another purge. They got 2 of 3 of my accounts this time around. Last purge got 1 of 4.

I don't think they do purges in batches, rather it is related to suspicious activity (e.g. you log in with some nonUS IP, you redeem miles to an account where you name doesn't match, you redeem miles to the same account through two different e-rewards etc)

Back in the day (couple years ago), i had about a dozen accounts, and re-signing up was easy also, those were some good days - slowly they've been trickled down and caught and banned to the point where my second-to-last account was banned 3 weeks ago and I'm down to my last lonely account :/ And I haven't seen any new signups so that sucks, plus the cellphone verification makes having multiple accounts tough (if you have tips on how to signup for newer accounts or how you got around phone verification please PM).

karaoke Jun 9, 2018 8:35 am

My husband and I each had an e-Rewards and e-Miles account. When e-Miles sent out the closing notice, they also sent us each an invite to join e-Rewards because we were using different emails there than we were on e-Rewards. We each joined from work, using our work addresses so that the info wouldn't match and the reward choices with the e-Miles conversion accounts are so much better - every hotel, every airline, restaurants, etc. What we want to do is stop using our current accounts and use the new accounts exclusively. We can confirm them easily with our work cell phones. If you were also sent an invite from e-Miles and have limited reward choices with your current account, definitely take it.

randix Jun 9, 2018 4:26 pm

I wonder...
 

Originally Posted by karaoke (Post 29847289)
My husband and I each had an e-Rewards and e-Miles account. When e-Miles sent out the closing notice, they also sent us each an invite to join e-Rewards because we were using different emails there than we were on e-Rewards. We each joined from work, using our work addresses so that the info wouldn't match and the reward choices with the e-Miles conversion accounts are so much better - every hotel, every airline, restaurants, etc. What we want to do is stop using our current accounts and use the new accounts exclusively. We can confirm them easily with our work cell phones. If you were also sent an invite from e-Miles and have limited reward choices with your current account, definitely take it.

if you've redeemed miles for a particular airline (or whatever) in a previous e-rewards account, I wonder (?) if you'll run into a problem if you try and redeem miles for same airline account (or whatever) in your new e-rewards account.

The_Bouncer Jun 10, 2018 9:36 am


Originally Posted by randix (Post 29848395)
if you've redeemed miles for a particular airline (or whatever) in a previous e-rewards account, I wonder (?) if you'll run into a problem if you try and redeem miles for same airline account (or whatever) in your new e-rewards account.

I thought this too. I have two accounts at the moment and avoid redeeming to the same accounts from both. I don't know how much cross referencing goes on.

randix Jun 10, 2018 10:55 am

I haven't a clue, just framing the question, but thought I'd point out that potential "risk".

neuromancer Jun 10, 2018 7:00 pm

In the short term, I haven't had any problems redeeming to the same points account from two e-rewards accounts. That is, have done it several times, as long as the names match... Whether this will lead to closing I don't know.

Tilly71 Jun 11, 2018 12:16 pm


Originally Posted by nomiiiii (Post 29841644)
I don't think they do purges in batches, rather it is related to suspicious activity (e.g. you log in with some nonUS IP, you redeem miles to an account where you name doesn't match, you redeem miles to the same account through two different e-rewards etc)

Back in the day (couple years ago), i had about a dozen accounts, and re-signing up was easy also, those were some good days - slowly they've been trickled down and caught and banned to the point where my second-to-last account was banned 3 weeks ago and I'm down to my last lonely account :/ And I haven't seen any new signups so that sucks, plus the cellphone verification makes having multiple accounts tough (if you have tips on how to signup for newer accounts or how you got around phone verification please PM).

I lost two accounts a few months back for using wi fi outside of my home, they quoted suspicious behaviour...

karaoke Jun 11, 2018 12:26 pm


Originally Posted by randix (Post 29848395)
if you've redeemed miles for a particular airline (or whatever) in a previous e-rewards account, I wonder (?) if you'll run into a problem if you try and redeem miles for same airline account (or whatever) in your new e-rewards account.

We wonder too... tried redeeming a small amount to the same Hilton and JetBlue accounts we have been using & will see what happens.

sharonsimon Jun 12, 2018 7:29 am

How to sign up ASAP
 
I have 250 e-miles stranded by the closure so I'd like to sign up with e-rewards immediately so the emiles transfer over. I have accounts with all major airlines and hotels so any will do, but particularly prefer one where miles/points can expire without activity. Anyone have ideas how to get an invite? Thanks.

karaoke Jun 12, 2018 7:40 pm


Originally Posted by sharonsimon (Post 29857377)
I have 250 e-miles stranded by the closure so I'd like to sign up with e-rewards immediately so the emiles transfer over. I have accounts with all major airlines and hotels so any will do, but particularly prefer one where miles/points can expire without activity. Anyone have ideas how to get an invite? Thanks.

Check the email you use for e-Miles.

The first email we got said this.

IMPORTANT NOTE:
By June 1, 2018, we will send you an invitation to join the e-Rewards Opinion Panel (our sister company), America’s largest online community where members can take surveys in exchange for great rewards. If you choose to join e-Rewards, we will transfer any eMiles Points you do not redeem by June 15, 2018 and will load them into your e-Rewards account on or before June 29, 2018, in the amount of $0.05 in e-Rewards Currency, for each remaining eMiles Point in your account.

This ensures you can continue to take advantage of your eMiles Points, as well as the great earnings opportunities that e-Rewards has to offer. As mentioned above, we will send out your personalized invitation link by June 1, 2018.


The invitation said this.

Dear Member,

A few days ago, we informed you that you will no longer be able to earn or redeem eMiles Points effective June 15, 2018, and we promised you a new opportunity to earn with the e-Rewards Opinion Panel (our sister company) - an online community that rewards you for sharing your opinions.

Plus, we’ll convert any eMiles Points remaining in your account after June 29, 2018, into e-Rewards Currency, to give you a head start towards your first Reward with e-Rewards.


Click the below link to get started; please use the same email address tied to your eMiles account to ensure your Points are converted.

sharonsimon Jun 13, 2018 6:19 am

need erewards invite
 
My email from emiles announcing the closure did not include any mention of e-rewards. So they must have different language for different people, but who knows why. So I would still like an erewards invite in the next few days. Thank you.

jms_uk Jun 13, 2018 6:50 am

Has any non-US member received any communications from e-miles re: moving to e-rewards?

moe8555 Jun 17, 2018 9:37 pm

Is Fiesta Rewards a new transfer partner or have I just never noticed? Some interesting opportunities from Fiesta to others ;)

jamesteroh Jun 18, 2018 9:27 am

I see they added Amazon gift cards and Denny's for rewards. Great news:)

KathyWdrf Jun 21, 2018 4:12 am


Originally Posted by jamesteroh (Post 29878700)
I see they added Amazon gift cards and Denny's for rewards. Great news:)

I don't see those options on erewards.

bob12403 Jun 21, 2018 8:16 am


Originally Posted by KathyWdrf (Post 29889740)
I don't see those options on erewards.

Not here either...although I'm not exactly heartbroken over the absence of a Denny's option. :)

jamesteroh Jun 21, 2018 10:56 am


Originally Posted by KathyWdrf (Post 29889740)
I don't see those options on erewards.

Still showing up for me. $35 for a $10 amazon card and $75 for a $25 amazon card.

Quartelry redemption: Redemption Limitation Redemptions of Amazon.com Gift Card rewards will be limited to one (1) redemption per calendar quarter.

ShopAround Jun 22, 2018 8:17 am

Beware of a long survey from AIG insurance. After spending more than five minutes answering many questions about one of their ads, it screened me out at the very end.

The_Bouncer Jun 22, 2018 11:08 am


Originally Posted by ShopAround (Post 29894566)
Beware of a long survey from AIG insurance. After spending more than five minutes answering many questions about one of their ads, it screened me out at the very end.

Thanks. I guess screen yourself out ASAP.

KathyWdrf Jun 22, 2018 9:10 pm


Originally Posted by jamesteroh (Post 29891043)
Still showing up for me. $35 for a $10 amazon card and $75 for a $25 amazon card.

Quartelry redemption: Redemption Limitation Redemptions of Amazon.com Gift Card rewards will be limited to one (1) redemption per calendar quarter.

Luckily, even though I still don't see Amazon as an available reward, I still have Starbucks and iTunes (my usual gift card redemptions), among many others. And who knows, maybe Amazon will show up some day. ;)

mirror74 Jun 30, 2018 1:24 am

My ONLY e-rewards account just closed with $250 balance, even after sending in the complaint. No read reason given (just some .... about one account per member allowed and similar). My sin - in my opinion: had done over $300 per month regularly and always redeemed $100 for United, Iberia, British and Avios, netting 2000 United and 5000 Avios miles every month. As I don't have any other e-rewards accounts, I obviously couldn't earn and redeem from other accounts. Obviously, this was too much and too expensive for those pigs. Thinking of suing them in front of small claims court. This is just unacceptable business in my opinion. So, all that still have active accounts: do no hold any balance, spend all that you can. You never know.

Athena53 Jun 30, 2018 7:33 am


Originally Posted by mirror74 (Post 29922622)
My ONLY e-rewards account just closed with $250 balance, even after sending in the complaint. No real reason given (just some .... about one account per member allowed and similar).

Thanks for the warning; I have over $200 in my account but am waiting till I can redeem them for Hilton points and a Starbucks gift card, both of which will happen in July. Too soon to redeem either now). Ordinarily I don't let the balance get that high but figured if they're going to limit how often you can redeem, best to get the highest-value award.

Haven't seen Amazon as an option yet.

iang000 Jul 5, 2018 4:31 am

My cell phone is a VOIP number and is net being recognized as a valid phone number for confirming rewards, Even as a landline / voice line it doesn't work. I tried a few of the available online burn numbers but these don't work either. Anybody have a workaround other than the obvious, asking a friend to do get the confirmation?

nomiiiii Jul 5, 2018 6:15 am


Originally Posted by iang000 (Post 29939971)
My cell phone is a VOIP number and is net being recognized as a valid phone number for confirming rewards, Even as a landline / voice line it doesn't work. I tried a few of the available online burn numbers but these don't work either. Anybody have a workaround other than the obvious, asking a friend to do get the confirmation?

If you go on ebay etc people sell real phone numbers for phone verification also. But asking a friend is easier, even easier is next time you're visiting your mom/dad/brother/sister, just do verification there while they're not around.

karaoke Jul 5, 2018 7:24 am


Originally Posted by mirror74 (Post 29922622)
My ONLY e-rewards account just closed with $250 balance, even after sending in the complaint. No read reason given (just some .... about one account per member allowed and similar). My sin - in my opinion: had done over $300 per month regularly and always redeemed $100 for United, Iberia, British and Avios, netting 2000 United and 5000 Avios miles every month. As I don't have any other e-rewards accounts, I obviously couldn't earn and redeem from other accounts. Obviously, this was too much and too expensive for those pigs. Thinking of suing them in front of small claims court. This is just unacceptable business in my opinion. So, all that still have active accounts: do no hold and balance, spend all that you can. You never know.

I don't think they really care how much you redeem. I redeemed $540 last month and that's pretty typical for me. What survey companies usually get you on is data validation (missing too many trap questions) or IP/location mismatch.

mirror74 Jul 5, 2018 7:31 am


Originally Posted by karaoke (Post 29940346)
I don't think they really care how much you redeem. I redeemed $540 last month and that's pretty typical for me. What survey companies usually get you on is data validation (missing too many trap questions) or IP/location mismatch.

Might be. Did forget once or twice while vacationing abroad, Mexico or Jamaica, that I am no longer on US soil. But the punishment still seems harsh.

iang000 Jul 6, 2018 2:02 am

Does checking the balances of your account and other household members on Awardwallet trigger investigations? I do that often and recently I redeemed a bunch of e-rewards dollars for a few airlines accounts and none have posted in 4 or 5 weeks. Usually AA get posted in 3 weeks, I don't know about Southwest and Alaska though as I have not redeemed for them before. I have not seen the miles in all 3 accounts.

Athena53 Jul 6, 2018 8:20 am


Originally Posted by mirror74 (Post 29940371)
Might be. Did forget once or twice while vacationing abroad, Mexico or Jamaica, that I am no longer on US soil. But the punishment still seems harsh.

I got kicked out a couple of times while trying to access surveys from Panama and Costa Rica last year while on vacation- they detected that my IP address was outside of the US. It didn't affect my account.

Athena53 Jul 14, 2018 2:49 pm

Add me to the list of crooks and liars. Account deactivated yesterday with $90 in it (would have been able to redeem another Hilton award in a couple of weeks). Usual boilerplate about what they look for before deactivating an account, they have no choices, blah, blah, blah. Thoroughly disgusted with e-Rewards.

The_Bouncer Jul 14, 2018 3:23 pm

It looks like they are doing another purge of high value accounts. Keep burning those points down, people. Holding any kind of balance in e-rewards is a bad idea.

Athena53 Jul 15, 2018 5:58 am

I just got a tube of toothpaste in the mail that I'm supposed to use for 2 weeks and then evaluate via an e-Rewards follow-up survey. Naturally, I can't now. I think the only right thing for me to do is to send it to the Chief Marketing Officer of the Fortune 500 company that manufactured it and explain that I can't evaluate it and tell him why. What do you think?:p

FullTimeFlyer Jul 16, 2018 7:08 am


Originally Posted by Athena53 (Post 29975396)
I just got a tube of toothpaste in the mail that I'm supposed to use for 2 weeks and then evaluate via an e-Rewards follow-up survey. Naturally, I can't now. I think the only right thing for me to do is to send it to the Chief Marketing Officer of the Fortune 500 company that manufactured it and explain that I can't evaluate it and tell him why. What do you think?:p

I think you can just get rid of it - he or she is not taking it that personally, There are always drop-outs in any study; they plan for it. I now because I've completed trial use studies but a little slow and found that they said they had completed their quotas when I went to answer my questionnaire.
FTF

Athena53 Jul 16, 2018 11:49 am

I'm sure they don't care about the toothpaste- I'm making a statement. ResearchNow's web site touts its ability to recruit "hard-to-reach professionals", which probably applies to most of the people on this Board (although I'm retired from being a hard-to-reach profesional). I want the Marketing CEO of the F500 company to understand that ResearchNow is alienating the very segment most marketers want to reach. I suspect a box with a tube of toothpaste in it will get a little more attention than just a letter. I know one letter won't change his mind but I'll have channeled my frustration into a constructive action and maybe planted an idea.

FullTimeFlyer Jul 17, 2018 5:41 am

Ah, OK. I had to look back and see that you were the recent purge victim. When you get the FT daily e-mail it's hard to follow the narrative of who is saying what from day to day.

jonmch Jul 17, 2018 10:47 am

This is so strange. I got purgde, contacted them, wasn't let back on, and then poof, 4 weeks later I get an email survey invite out of the blue. I'm back and so are my points...

Athena53 Jul 17, 2018 11:41 am

Well, maybe I'll try again in a few weeks. Thanks for letting us know. At the very least, I could redeem my remaining $$ for Hilton points.

karaoke Jul 17, 2018 12:18 pm


Originally Posted by Athena53 (Post 29979821)
I'm sure they don't care about the toothpaste- I'm making a statement. ResearchNow's web site touts its ability to recruit "hard-to-reach professionals", which probably applies to most of the people on this Board (although I'm retired from being a hard-to-reach profesional). I want the Marketing CEO of the F500 company to understand that ResearchNow is alienating the very segment most marketers want to reach. I suspect a box with a tube of toothpaste in it will get a little more attention than just a letter. I know one letter won't change his mind but I'll have channeled my frustration into a constructive action and maybe planted an idea.

I don't think that's going to get you anywhere other than on a "weird crazy person" list.

I don't know of too many marketing CEOs who would actually open a package from someone they don't know, assuming you even get it to them and not to a mailroom monkey. These days, they'd probably see a tube of toothpaste, which is an "unidentified substance," and call the police.

Athena53 Jul 17, 2018 12:36 pm


Originally Posted by karaoke (Post 29983987)
I don't think that's going to get you anywhere other than on a "weird crazy person" list.

I don't know of too many marketing CEOs who would actually open a package from someone they don't know, assuming you even get it to them and not to a mailroom monkey. These days, they'd probably see a tube of toothpaste, which is an "unidentified substance," and call the police.

Darn, that's a good point. I paid $4.10 for the stamp and was about to drop it off at the Post Office. I think I'll just use the stuff, given the paranoia in Corporate America these days.

KathyWdrf Jul 17, 2018 10:26 pm


Originally Posted by Athena53 (Post 29984072)
Darn, that's a good point. I paid $4.10 for the stamp and was about to drop it off at the Post Office. I think I'll just use the stuff, given the paranoia in Corporate America these days.

I think that's the safer course. Use the stamp for something else.

Also, assuming you have contacted erewards and protested your being purged (or are going to do so), maybe you will be one of the lucky ones who (eventually) get reinstated. Let's hope, anyhow. ;)

gil123 Jul 21, 2018 6:42 am

Name Change
 
I have been earning and redeeming a few hundred $ a month for years with no problems and now my last two redemptions have not gone through. It is about twice the normal time or more. I usually redeem for my FF accounts and my wife's and change the name each time back and forth. Because of the redemption delays, I now have pending points transfers in two different names. I wonder if that caused them not to go through. My assumption was that all that matters is the first and last name that are on your account at the time you hit redeem, not what's on your account when the redemption actually goes through. Anybody have any experience with this? Or I wonder if I triggered an audit by doing this. Or if I was already being audited anyway - does that cause all redemptions to be suspended? Can't decide whether to contact them or whether that will just make things worse.


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