Not mine;-) not sure who I signed up with but I still have the 7k for $100 option, though I don't use it that is probably why

All E-R accounts sponsored by HH have $100/7 K option available. I have such an account which ironically I don't use much.

After a month or more with this outfit, I can tell you the payback is strictly not worth it. Unless you value your time very low.

And, so far, they are overdue giving me my reward (requested over 2 months ago) and they are NOT RESPONSIVE to emails.

Anyone else experiencing this? Is there a number to call? Please advise!

I have had great experiences with earning and using E-Rewards. I have redeemed about $200 per year with them for 6 or 7 years running. The points usually show up in the account that I want them transferred to within an hour or two tops. And they have always replied to my emails

About $200 to $300 a year. Though never have instant posting as we tend to redeem for UA miles which takes 3 to 10 days to show up - may not be the fault of eRewards but at the end of UA for all I could tell.

They are responsive to my emails usually. Never have non-reply, but sometimes takes a bit longer.

So far I say they are good to us.

I'm frustrated at the moment with E-rewards.

I was most of the way through a survey commissioned by the supermarket chain where I shop most. That chain is considering changing its marketing and promotions schemes and I actually wanted to complete the survey so that my responses would help the chain to decide to make the changes in a way most beneficial to me. But then I got the error message posted below and it stopped me dead in my tracks. I e-mailed E-rewards to let them know about it -- first time I have ever done so, despite having been a member for many years. I'll see what the response is.

I have had similar issues a number of times over the past couple years. It usually takes about a week to get a response to my email. They have given me the missing credit every time and apologized for the technical error. I also complained once about a survey where I spent half hour to get through 90% of the survey and then got the bogus "you do not qualify" message after they had got all the info they need from me. Got credit for that one too. In my experience the e-Rewards customer service has been terrific.

I've usually had good experience with their CS too - once I was unsatisfied and once I had trouble getting a response, but far more often they have put things right. Including one of those almost done then technical answers.

Not perfect, but much better than others I have tried.

FTF

Just wanted to jump into this thread. I been with E-rewards for about 6 years now, and certainly enjoyed redeeming this currency for different awards. Hilton Honors was one of my favourites for a while. But now I feel that Hertz $60 for 500 points maybe a hidden gem here. Sorry if others already opined on this matter.

2,500 Hertz points gets you a car for 1 week, and it is incredibly easy to get Gold Level with Hertz for free (just search FT threads), that essentially guarantees a full size vehicle for 1 week for 300 E-rewards points. In some markets (i.e. Hawaii or NYC or SFO) that could be several hundreds of $US. Anyway, just a thought, is anyone else redeeming their e-rewards currency for Hertz?

Cheers,

PedroNY

I got an e-mail from a Ben in e-Rewards customer service and he credited my account. So I am now happy. Except that I really did want to complete the survey so that my supermarket would know what I thought. But I was pleased with the speed of the response. Some posters in this thread have indicated that they have had long waits for a response.

How long, in folks' experiences, does it take for the Hertz points to post?

5-10 days.

Thanks for this idea! We've rented a car on Maui a couple times and it came out to more than one of our cheap tickets from the west coast.

Just to add to this:

* My last transfer to Hertz took 5 days (11/4/12 - 11/9/12).

* And yes, I've been pushing my e-rewards over to Hertz lately. We are going to Honolulu next month and we are renting 4 days spaced out over the week. With the remaining taxes, it is a bit over $7/day for a Hertz local rental and a bit over $12 from the airport. I booked 1 month before and had no problem getting standard awards and have had no problem tweaking the pickup times (one I pushed back to the night before) after the original booking.

Hertz is easily the the best option there. The dollar value of the priority club and hilton, along with the airline redemptions is somehting like $30-45 max, for something that would require atleast 3 or 4 hours worth of time. Is there anyone here who is really earning less than $10 an hour?