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-   -   E-rewards [Master Thread] (https://www.flyertalk.com/forum/s-p-m/935173-e-rewards-master-thread.html)

wsflyer Jan 1, 2013 8:46 am

All Airlines Options are Active
 

Originally Posted by beachmouse (Post 19952953)
I got to e-rewards by way of Delta, and have 7K for $125 as my Hilton option. And no airline partners showing right now.

All of the airline options are now showing up in my account. Formerly, only Delta showed up--of course, that is now gone.

Points Surfer Jan 1, 2013 3:48 pm


Originally Posted by Ritz (Post 19937169)
You found the right thread. Maybe you should have searched it too:

Thanks but was the sarcasm really necessary...

Points Surfer Jan 1, 2013 4:00 pm


Originally Posted by SOLTATIO (Post 19936705)
Sorry for the bump but Ive been having a crappy time with e-rewards. I get about 2-3 emails a day but they are ALWAYS expired. I installed the notify app thinking it would help and I click through instantaneously when it pops up (and before the email arrives) but it is still ALWAYS expired. Any advice?

It seems as membership increases e-rewards fills their quota faster as I've noticed. US accounts seemed to be better but Canadian based accounts have limited opportunity and fill up way sooner. Another problem is its annoying to be data mined for no reward well into a survey to be told its expired/filled at the end....unethical not be advised at the beginning.

Just tried e-miles to see what its is like ....seems ok so far.

Points Surfer Jan 1, 2013 4:02 pm


Originally Posted by ChanelCinq (Post 19937046)
I noticed that a few weeks ago. In my opinion it seems to be the newer accts that have to pay the higher rate.

I have been a member if e-Rewards since 2000 and I definitely only redeem 100 bucks for 7000 Hilton Honors points.

Likely thats it.....2008 acct vs 2012 account....Thanks

Idranet Jan 2, 2013 8:52 am

I don't think that's totally it. My account was opened Feb 2007, and I have the $125 for 7000 HH points, so if it's a cutoff date it goes back quite a few years.

hellmutt Jan 2, 2013 2:11 pm

I normally redeem for Gamestop gift cards, and the redemption for a $25 gift card has gone from $50 e-rewards dollars to $75. :( would have been nice to have been warned so I could spend the $270 in banked credits somewhere else...

beachmouse Jan 3, 2013 11:32 am

I don't know if my customer service e-mail made the difference, but I've now got all the FF redemption options.

beachmouse Jan 5, 2013 6:43 pm

Is 3K Avios for $100 a better redemption deal than some of the other FF program options?

Happy Jan 5, 2013 9:19 pm


Originally Posted by beachmouse (Post 19983911)
Is 3K Avios for $100 a better redemption deal than some of the other FF program options?

Depends on how you plan to use the Avios. Also depends on whether you can easily transfer the IB balance to BA balance because I dont think there is any easy way to build a large balance in IB program.

Ritz Jan 5, 2013 11:59 pm


Originally Posted by beachmouse (Post 19983911)
Is 3K Avios for $100 a better redemption deal than some of the other FF program options?

As I've only have ever gotten the $100/2K partner airline redemption option, I'd say definitely yes.

cblaisd Jan 6, 2013 5:29 am


Originally Posted by Points Surfer (Post 19955349)
Likely thats it.....2008 acct vs 2012 account....Thanks

Well.... my account dates back 10+ years and it too is now showing $125 for 7K HHonors :(

Ritz Jan 6, 2013 8:25 am


Originally Posted by cblaisd (Post 19986037)
Well.... my account dates back 10+ years and it too is now showing $125 for 7K HHonors :(

I'm wondering there's less to it, rather than more. I have 3 accts, each with different partner sponsors. 2 have it, one doesn't. I think with the level of CS that e-r provides - perhaps they just haven't gotten around to converting all the accts yet?

ChanelCinq Jan 6, 2013 11:26 am


Originally Posted by gv111 (Post 19938494)
It seems accounts sponsored by HH still have the $100/7 K rate. I have one such account which was opened very recently.

I think this is probably the reason. The account I have that is 100 USD for 7,000 HH points I started to keep my HH acct active. So that reasoning makes the most sense.

It also happened to be the account I opened 13 years ago so that is why I thought it was by date.

ChanelCinq Jan 6, 2013 11:34 am


Originally Posted by ChanelCinq (Post 19930523)
I contacted them on December 21st and again December 24th which I realize is Christmas Eve. Tomorrow will be seven days since my first contact and I am not impressed. I realize we had Christmas this week but companies that deal with customer service don't close for the whole week.


Originally Posted by ChanelCinq (Post 19930546)
Opps, I just saw that they say they try to answer in 5 business days and with the holidays that probably means like 10 so I will not hold my breath.

How do you get them to respond?? I have now contacted them 4 times over 16 days and nothing. Is this normal? Do they respond to emails? I sent 2 emails to [email protected] and the other 2 times was from the contact form on the web site.

My e-Rewards currency was supposed to expire Dec 31st yet I know I have one month grace period. I think they took off the expiration dates but it would be nice if they confirmed it and responded to one of my inquires. I don't want to use the currency now if I don't have to.

Happy Jan 6, 2013 12:40 pm


Originally Posted by ChanelCinq (Post 19987628)
How do you get them to respond?? I have now contacted them 4 times over 16 days and nothing. Is this normal? Do they respond to emails? I sent 2 emails to [email protected] and the other 2 times was from the contact form on the web site.

My e-Rewards currency was supposed to expire Dec 31st yet I know I have one month grace period. I think they took off the expiration dates but it would be nice if they confirmed it and responded to one of my inquires. I don't want to use the currency now if I don't have to.

If you no longer see expiration date showing online, lest assured you do not need to worry about it.

It is not a good idea to "hoard" the currency if you have reached $100 because:

1) there is usually a 30 days to 90 days before you can redeem for the 2nd redemption on the same type of award.
2) the miles can devalue as the latest HHonor redemption shows.


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