I have found that to be true in the past. However, recently I have received much more of a "too bad so sad" response when contacting with issues.

Just as a suggestion, Priority Club has no such limitation.

Thanks - I was originally sponsored by AA and they are no longer a participant. I did receive an offer to join via PC, but e-Rewards would only do it as a separate account after closing the first, and thereafter my PC link didn't work. :td:

What do you mean? Couldn't you use a different email address to register another e-rewards account?

Yes, that was the plan after they told me I couldn't add PC to my existing account, but the registration link no longer worked at that point for some reason.

PC would be much more useful to me than HH, as the points count toward status.

Another suggestion for the future: email e-rewards cs and ask them as a courtesy to extend the expiration of your currency for another membership year. Explain that you've been an active participant in their program and they will likely extend your currency. This is the note that's popped up on my account from time to time:

"Currency Expiration: Thank You For Your Participation:

As one of our most valued Members, your participation is important to us, and we want to help you get the most out of our program.

A Special Thank You

Thank you for your participation in the e-Rewards® program. Because you are a valued Member, the e-Rewards Currency in your account will not expire this year and will remain available to you for Reward redemptions for another Membership Year.

We thank you for your participation in the e-Rewards program. As a Member of one of the nation's largest opinion panels, you help thousands of companies shape their future products and services. And, we are pleased to continue rewarding you for the time you spend sharing your opinions.

As always, thank you for your membership. Continue to check your inbox and Member home page for future opportunities to earn e-Rewards Currency."

I think this is automatic this year for everybody. All of my accounts received extensions.

Thanks - that was my suspicion & reason for asking.

When do you get the currency expiration waiver?
 

Does anyone know how long before your expiration month this notification typically shows up? I got one for the first time in 2010 but don't know how far in advance of my expiration date it first appeared.

My wife's points were scheduled to expire on Feb 1, 2011. She got the extension notice sometime around the end of December. Not sure of the exact time frame, but 4-5 weeks before expiration would be a pretty accurate guess.

However....the date of her expiration is still showing as Feb 1, 2011 in her account. We've contacted CS, and have in writing their assurance that her expiration date has been extended one year. I guess it doesn't reset until the original expiration date has passed.

Thanks for the feedback; I didn't check my account until about 3 weeks before the expiration date, so your data point helps. My expiration date is August 1, so it would be good to know before June 30 if my points will be extended, since some redemptions are limited to one per calendar year quarter.

Regarding the change in the expiration date, I think you are right about the change not occurring until after the original expiration. I took a screenshot of my account balance August 2 and it showed the update to Aug 2011, but unfortunately, I didn't take a screen shot earlier to compare.

Bob, I too got an extension in Sep. from Nov. 1/ 2010 until Nov. 1/ 2011. Yes, they waited until after the original date to update my display.

Thanks, Brendan, this confirms what CS told me when I asked about changing the date. I grabbed a screenshot of her account just in case, though!

UPDATE: My wife's account expiration was indeed extended by one year. As Brendan indicated, the change in the display took place on or shortly after the original date of expiration.

Today I received an email from e-rewards with the subject "ERI test"
and body "text body".

Has anyone else seen this?

Multiple e-rewards accounts
 

I just got an invitation for an e-rewards account from Alaska. I already have one linked to Delta.

Obviously I have to use a different email address when I accept the account for Alaska.

Question: do I need to be careful about browsers when I answer emails from e-rewards? That is, are there e-rewards cookies that will get confused if I do
surveys from both accounts in the same browser?