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Originally Posted by neuromancer
(Post 28449610)
My IHG redemptions this year have turned EQ without me calling (they were not EQ when posted). Don't know what will happen with new transfers, but I'm 1000 points from gold and will definitely do one more transfer soon.
can u make a another redemption and see what happens? im quite a ways away from gold |
How long does it typically take them to respond to a request to reactivate an account? My account was disactivated (no idea why) and sent an email with an automated response that due to the nature of my request it may take a while for a response.
It really pisses me off that I had a lot in currency in my account and all the time I spent on surveys and gave a lot of personal info out (I'm a type I diabetic and did a couple lengthy surveys giving out a lot of personal and health info including my meds and doses). What really pisses me off is they received money from the sponsor who is using this info. |
Is there any enrollment link available at all for US-based e-rewards? I checked through United, JetBlue, Southwest (all of whom used to have the e-rewards signup link on their partners page), but they don't anymore.
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Choice hotels had until very recently, you may check...
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Choice does not anymore either.
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Is anyone else having this sort of "issue".... I get an e-mail saying I have a survey available, and when I click on it..it wont load and just hangs and times out...ALSO even when going to e-rewards website and logging in, it will say i have a survey to complete....yet it wont load, hangs and times out....sent numerous e-mails to customer service thru their website, and just get a generic response saying we got your message and will be in contact.and no furher response from them..This has been going on for almost two weeks!! What Gives E-Rewards???
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I see that American Airlines does.....its under "earn miles" then under bussiness/financial
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Originally Posted by OKImready
(Post 28470336)
I see that American Airlines does.....its under "earn miles" then under bussiness/financial
No. Clicking on the e-rewards link does not open up the signup page, just a generic landing page with no option to sign up. So .... no way to sign up for US based folks still. |
You are right, I just tried the info on AA website...just a landing page....no option to sign up
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Originally Posted by OKImready
(Post 28470273)
Is anyone else having this sort of "issue".... I get an e-mail saying I have a survey available, and when I click on it..it wont load and just hangs and times out...ALSO even when going to e-rewards website and logging in, it will say i have a survey to complete....yet it wont load, hangs and times out....sent numerous e-mails to customer service thru their website, and just get a generic response saying we got your message and will be in contact.and no furher response from them..This has been going on for almost two weeks!! What Gives E-Rewards???
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i find everything back on track with e-rewards no more issues except the occasional verify capture thing.
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I've complained here before about getting kicked out of a survey after 10+ minutes of thoughtfully answering detailed questions, commenting on potential marketing, etc. and I know others have, too. I wanted to report a happy outcome. Twice in one week I completed 20-minute, very detailed surveys on my alcohol purchases and consumption, and both times was told I'd finished the survey and qualified for an extra section. I opted to complete the extra section and got kicked out a few questions later, apparently with no credit.
After the second time I contacted e-Rewards. It took them a few days to get back but the person who responded had actually checked my records and had seen that I'd spent a good deal of time on the surveys and credited my account with a total of $25. So, it paid to complain (tactfully, with facts). They need to know when their clients are cheating the survey-takers because it can discourage the people who take the time to answer carefully and also cheats the companies that play by the rules. |
I've had the same experience on the SAME survey twice! Finished and got to the "would you be willing to answer more questions for more $" took it then got booted and received no credit at all!
The first time I complained and got the same response you did - you spent a lot of time so we'll give you the credit. It happened again a few weeks later and they didn't ever respond to my complaint (other than the robo response).
Originally Posted by Athena53
(Post 28496417)
I've complained here before about getting kicked out of a survey after 10+ minutes of thoughtfully answering detailed questions, commenting on potential marketing, etc. and I know others have, too. I wanted to report a happy outcome. Twice in one week I completed 20-minute, very detailed surveys on my alcohol purchases and consumption, and both times was told I'd finished the survey and qualified for an extra section. I opted to complete the extra section and got kicked out a few questions later, apparently with no credit.
After the second time I contacted e-Rewards. It took them a few days to get back but the person who responded had actually checked my records and had seen that I'd spent a good deal of time on the surveys and credited my account with a total of $25. So, it paid to complain (tactfully, with facts). They need to know when their clients are cheating the survey-takers because it can discourage the people who take the time to answer carefully and also cheats the companies that play by the rules. |
Originally Posted by neuromancer
(Post 28449610)
My IHG redemptions this year have turned EQ without me calling (they were not EQ when posted). Don't know what will happen with new transfers, but I'm 1000 points from gold and will definitely do one more transfer soon.
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I had a deposit post, but no elite qualifying
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New issue for me. I've been trying since April to deposit $100ER for 2000 Alaska miles. It will not go through. I'm told that the name doesn't match on the two accounts, even though both ER and Alaska each have the same name. I finally took my $100 back...any suggestions on how to get this to go through?
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Originally Posted by SJS58
(Post 28502510)
New issue for me. I've been trying since April to deposit $100ER for 2000 Alaska miles. It will not go through. I'm told that the name doesn't match on the two accounts, even though both ER and Alaska each have the same name. I finally took my $100 back...any suggestions on how to get this to go through?
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Originally Posted by The_Bouncer
(Post 28500452)
Any more data points on this?
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Originally Posted by neuromancer
(Post 28522372)
Haven't done this yet, redeemed to Accor instead as I needed them for future stays.
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how effective are the restrictions:
say you have two e-rewards accounts, can you credit them both to the same airline within 30 days? ie united says on redemption per member account/e-reward account per 30 day period. would they know if two separate e-reward accounts made a redemption into the same united account? |
Originally Posted by Dai.Lo
(Post 28524073)
how effective are the restrictions:
say you have two e-rewards accounts, can you credit them both to the same airline within 30 days? ie united says on redemption per member account/e-reward account per 30 day period. would they know if two separate e-reward accounts made a redemption into the same united account? |
Asking me for SMS verification again................................. thought it would be a one-off thing but apparently not! :-/
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Originally Posted by wadmak
(Post 28543609)
Asking me for SMS verification again................................. thought it would be a one-off thing but apparently not! :-/
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Originally Posted by mirror74
(Post 28543633)
US or UK account?
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All the bans and lockdowns must have greatly reduced e-rewards population of survey takers. I wonder if they will eventually make it easier again.
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Originally Posted by wadmak
(Post 28543609)
Asking me for SMS verification again................................. thought it would be a one-off thing but apparently not! :-/
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Originally Posted by neuromancer
(Post 28544029)
I read somewhere (probably here) that if you redeem too often (like more than once a week) it will ask you for verification.
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US account
125 USD for Hilton points Previous redemptions: June 22 (Hertz), June 18 (2x Le Accor). |
Originally Posted by wadmak
(Post 28545278)
US account
125 USD for Hilton points Previous redemptions: June 22 (Hertz), June 18 (2x Le Accor). |
Oh dear......................
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If anyone gets the Travel & Tourism survey on "Local Lodges", screen yourself out ASAP.
I was asked many time-consuming questions on where I have travelled and how much I spent on accommodation, what was important to me about accommodation and such like. Once they had the answers they wanted, I was kicked out with no reward. Very disingenuous. |
Originally Posted by eRewardsOllie
(Post 28070293)
I'm Ollie from e-Rewards
.. If anyone has any other questions please feel free to leave them here, I'll be hanging around to sort out any queries. Total Posts: 1 Last Activity: Mar 23, 17 4:00 pm |
Originally Posted by Oxon Flyer
(Post 28591218)
:(
I tried loading a survey as usual this morning but got the message "Sorry, there is a problem processing your request. Please try again later." I get the same result when click through old emails. |
Originally Posted by The_Bouncer
(Post 28591046)
If anyone gets the Travel & Tourism survey on "Local Lodges", screen yourself out ASAP.
I was asked many time-consuming questions on where I have travelled and how much I spent on accommodation, what was important to me about accommodation and such like. Once they had the answers they wanted, I was kicked out with no reward. Very disingenuous. |
Originally Posted by The_Bouncer
(Post 28591046)
If anyone gets the Travel & Tourism survey on "Local Lodges", screen yourself out ASAP.
I was asked many time-consuming questions on where I have travelled and how much I spent on accommodation, what was important to me about accommodation and such like. Once they had the answers they wanted, I was kicked out with no reward. Very disingenuous. |
Originally Posted by The_Bouncer
(Post 28591046)
If anyone gets the Travel & Tourism survey on "Local Lodges", screen yourself out ASAP.
I was asked many time-consuming questions on where I have travelled and how much I spent on accommodation, what was important to me about accommodation and such like. Once they had the answers they wanted, I was kicked out with no reward. Very disingenuous. |
Has anyone received the 10.00 erewards for completing 5+ surveys by June 30? :confused:
This was promised in the "Summer Bonus Offer" email sent out initially on June 1 and again several times throughout that month. |
Did anyone receive credit for the household cleaning survey two weeks ago. It involved logging into a site for two days and you were suppose to get a lot of currency for going to Kroger and posting a video and pics of their cleaning section. I'm going to be upset if I don't get that compensation.
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It was a waste of time for me to take a survey today which called for me to click on long lists of medical conditions and symptoms that I had ever in my life experienced or that my kids had ever experienced. It just went on and on and on, and eventually I got screened out, after spending about 20 minutes on it. I think that 99% of the questions that were asked were just masking questions to hide what the survey was truly interested in.
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Originally Posted by amanuensis
(Post 28612313)
It was a waste of time for me to take a survey today which called for me to click on long lists of medical conditions and symptoms that I had ever in my life experienced or that my kids had ever experienced. It just went on and on and on, and eventually I got screened out, after spending about 20 minutes on it. I think that 99% of the questions that were asked were just masking questions to hide what the survey was truly interested in.
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