I am literally sending error emails daily at the moment; multiple surveys kicking me out with no or low reward beyond the proposed survey time. They always pay up after email but its a serious quality issue

Same here.

One recent reply was "our system redirected you to another survey after you finished, hence the error message"

Yes they pay up once you email them. But the frequency of happening is getting absurd - I sent them the requests on 3 surveys 2 nights ago that was not including those $1-$2.5 survey that disqualified me way beyond the initial time stated. I started to keep track of time and take screen shot when there was a bar to indicate how much completed.

Their system is having serious issue, or, this is deliberately designed so they pay out much less while still produce the survey results they are contracted to get since many would just not take the trouble to write them.

Reminder to everybody who is still doing the surveys - make sure you take a screen shot as you are approaching to the finish line!

Last night I had to send 3 requests to request credit - including 1 that at the last screen the screen literally said Now you have completed the survey, click anywhere on the screen to claim your reward - yet after I clicked, what I got was the all too familiar We have closed the survey early because you dont seem to be in the targeted group... That truly irked me especially this was a very long survey requiring viewing 10 Ads with mostly short Videos plus 2 or 3 print Ads. Each Ad followed with 4 screens of at least 7 or 8 questions (strongly agree, somewhat agree, Neither, somewhat disagree, strongly disagree) on each screen (Man, Woman, and if there was a Boy or Girl in the Ad, that too, got the identical set of questions). Though the survey itself wasn't boring.
So I immediately sent them a lengthy complaint together with the screen shot attached.

I did not bother to send a complaint on a $1 survey on Politics that failed in the usual manner - not targeted - after full completion. The other 3 had rewards ranging from $4 to $2.5 especially the one described above, I sent the requests immediately after meeting the ridiculous End of Survey screens.

I suspect they now use AI too much to gauge the speed you do the survey - you would funk its gauge either doing it too fast or too slow, as well as if there are some inconsistency the AI detected as in same questions show up multiple times (happened Very Frequently) but you did not answer the same every time. This means we the participants need to make note on what your answers are.

Alright folks, this is a new low from eRewards.

Unlike all previous requests that got resolved the next day, the requests I sent on Friday finally got response on 1 request - the most aggravated one about watching 10 Ads and got the final screen to inform me now you have completed the survey, just click anywhere on the screen to get awarded. The screen shot of the last screen is attached to the ticket fwiw.

The response I got and this is the First Time I got this kind of response -it is from Privacy (the email asks your feedback on your complaint), versus it was from eRewards Opinions of all the previous responses on tickets.
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Thank you for contacting us.

Your ticket has been assigned to an agent, and you can expect a response from them within a day.

We greatly appreciate your patience.
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Update - they no longer give full credit despite the screen shot showed you completed the survey. For the $4 they owed they now gave a $2.5 token.

The 2nd email that came from the usual eRewards Opinion on the missing credit

I’ve credited your account with 2.50 points as a token of appreciation for your participation.

While we strive to assess qualifications promptly, it appears you spent a significant amount of time answering questions before being redirected to a different survey.

Does anyone know if e-rewards transfers to Choice Privileges program extends the expiration date of Choice points? I looked at Choice's FAQ, but e-rewards transfers weren't addressed in the examples of things that count towards qualifying activity or are considered to be non-qualifying activity from the perspective of keeping points active. Thanks for any feedback!

The only activity I ever have with Choice is through e-rewards and it has kept the account open. The rules I saw said getting points from any partner - which I would guess is what e-rewards is considered.

Thanks, I did see in the FAQs that when Choice members gift points to another member, that the activity is considered non-qualifying for the member who gifts points but qualifying for the member who receives points. This seems consistent with your understanding that any activity that adds points to an account counts as qualifying. Oddly, the FAQ about what is qualifying specifically notes that credit card points and purchasing points are qualifying, but doesn't mention any other partner activities.

Edited to add: I checked the "Program Information" section and it has the broader interpretation of qualifying activities including all partners "Qualifying Activities include completing a qualified point-eligible stay, redeeming Choice Privileges points, earning Choice Privileges points from a purchase from using your Choice Privileges® Mastercard® card, earning points with one of our partner programs, purchasing Choice Privileges points, or referring a friend."

I'm another one of the long-time e-rewards active members who has been quietly moaning and groaning about the new lower point values and the increased disqualifications after completing surveys. So, I have to admit I was pleasantly surprised when I got home from an overseas trip the other day, logged into my account and found a 10 point Business & Employment survey (usually my least favorite) that I was actually able to complete. Whoohoo! Then went back into my surveys and found another one, same value, same format, same sponsor (Ipsos), just different subjects (not really business and employment.) Completed that one, checked my offers and found a similar third survey, which I also completed.

So my welcome back to the States was 30 points in about an hour, just enough to allow me to redeem for another 2K United miles. Color me a happy camper for the first time in a while!

Really fed up with the number of surveys that screen out beyond the 100% point now. Latest culprit being a survey on investment platforms sponsored by Robinhood (survey sponsor is revealed at the end). Agreed to let them process my personal data when submitting the survey and then, wham, "sorry, we've ended the survey early".

Also noticed that (as per Happy's post above), eRewards are no longer giving the correct reward so easily after contacting them either. It seems to be such a common problem now that "Privacy" send an automated response asking for further info!

Haven't used (UK) e-rewards for a little while now, so I was quite pleased today that IHG redemption went through in under a minute (even though the website and email said it'll take 6-8 weeks).

As many mentioned, one nowadays gets disqualified very easily (and not getting the 25 points either).

On Friday there were 4 surveys that were not giving points while all completed then the next screen either not being targeted group or enough participants. I sent the requests IMMEDIATELY after that, with screen shots. Yet this time receiving the Privacy emails asking for further info which they have ALL of such because I always put in survey nature, incl the screens went thru and of course the reason from the drop down menu as to why I made this request, plus screen shot(s). Yet the Privacy emails asking the same thing again.

As for survey availability, it seems only a few days in the middle of the week would have a number of such albeit mostly low values. The rest of the week, especially Fri-Sun, you might as well not visit the site thus not get frustrated on No Survey Available.

I answered this "Privacy" mail by "you have all the requested info in my original communication" and then the points were posted. I took to complaining about being screened out AFTER finishing (or at 90+%) so far they posted the missing credits. Frustrating, though, to see so many poorly designed and coded surveys.

They refused to pay the screened out surveys despite AFTER finishing (or at 90+ %) on recent requests - claiming that I had not completed the survey and they already paid finished surveys, i.e. used up their currency on that survey therefore unable to pay me.
Ironically the 2 surveys they refused to pay, were $4 and $5 pts. The surveys with either technical issues or screened out they agree to pay, are $1.5 pts.

I get screened out 2-3 times a week normally - and I always try to capture the URL of every survey if it looks like I am going to go further than the first 4-5 questions and then include that URL with my inquiry. So far - they have come back and paid me for every one I sent in - hope it stays that way! I get so few surveys any more - the days of cashing in 2 or 3 things a month for both mine and my wife's account are over - now I'm lucky to do one each every month. 9 out of 10 rewards on my list are for 20 cents... But it gives me something to do while I'm watching re-runs of Cops :-)

Good idea of capturing the URL! It is so frustrating to be screened out at over 90% completion. Granted those they refused were those they started with the "asking the details to resubmit" that happened 2 weeks ago. Since it was the first time and there were 5 of them on single day, I did not recall any of the details and already wrote them off - Until a poster said he just told them all the info was submitted in the original request - so I replied those Oct 4th "Privacy" responses today. 2 screened out were denied, 3 technical issues were credited. Of course the screened out were screened out at 90 to 96% completed and were 4 and 5 pts value. LOL,

The lowest value of surveys I have seen are 0.50 cents. They actually have 0.20 cent surveys?! Or you mean the 0.20 awarded for a total of 5 in a 24 hrs period?

[QUOTE=Happy;36611614]Good idea of capturing the URL! It is so frustrating to be screened out at over 90% completion. Granted those they refused were those they started with the "asking the details to resubmit" that happened 2 weeks ago.


I just noticed the "Privacy" email this past week. I played the game on the first one but on the second I went back and said all the info was presented in the original claim - and they paid me an hour later.

I was signed up via Hilton and until just recently that was my only option for hotel redemptions.

Just noticed now I've got options for ALL, Choice, Hilton, IHG, Melia, and Wyndham.

Good for topping up an account for an award I suppose.

And for keeping Choice/ALL/IHG/Hilton points from expiring.

Glad they’re removing those limitations.

This may (or may not) have something to do with the fact that the companion site Guest Opinion Rewards, which offered Hilton points for every completed survey, announced they are shutting down in early January. Guest Opinion Rewards is inviting members of that site to sign up for E-Rewards instead, so perhaps by opening up with more hotel chains they're making the E-rewards site more attractive to the Hilton crowd?

Well, I guess that isn't it!

Just got email from e-rewards - Hilton will no longer be a redemption option as of January 1 2025.

They are adding Amazon and Walmart gift cards ($75 e-rewards = $25 Amazon).

NOOOOOOOOOO!!!!!!!!!!!!!! That's the reason I take the surveys.

The unlimited Hilton redemptions were too good to last. Guess I’m going to bounce back over to IHG/Accor

i haven't gotten a email from them yet regarding this. Can you copy what it said?

Lemme try to add some screen shots:
https://cimg6.ibsrv.net/gimg/www.fly...4677cb7b80.jpg
Pic 1
https://cimg8.ibsrv.net/gimg/www.fly...fc528bdbbe.jpg
pic 2

The thing is, pretty much every survey platform has Amazon, Walmart,t nad Starbucks. E-Rewards has historically had redemption options that are a little harder to find.

I just took and successfully completed two surveys. At the end, it credited me with 0 points both times. Anyone else having similar issues this morning?

I still haven't received the email about Hilton no longer being available next year. Wonder why, especially since that's all I've redeemed for for a long time.

I've had that occur a few times, submitted a claim, but no luck. It's frustrating at times.

UK based, usually redeem for Hilton, haven't had any e-mail mentioning a change/removal.

I’ve never gotten an e-mail about Hilton leaving, but when I go to the reward redemption page, the Hilton tile is labeled as ‘Leaving soon’

I finally got enough points for 7,000 Honors points this morning. When I checked my Hilton account this afternoon, the points were already there! Last month the transfer took only one day. They perfect the transfer time, then leave the program. :(

Common occurance lately is it says 1 more question and you are done, Boy do they mean it since I answered the last question and bingo get the 'You arent whom we are looking for', No Soup(credit) for you. when it happened every now and then that was not good but was able to handle it since Sun over 1 dz times this has happened. If it keeps up Im done with them

Take a screenshot at that point and complain. Nearly always it will be approved. If not, complain again. (happened to me, first one declined with some meager “goodwill” points, complained again got full credit.

Checked my Rewards options today and Hilton has indeed gone. I still haven't received any official notification of this change. I have one more Accor redemption to make (best option for a trip we plan to make) and then I think I'm done with e-rewards after 13 years. The survey reward:time ratio has been continuously reducing while the value of points with the programmes themselves have done the same, meaning the value of my time is getting hit twice. Hilton going is probably the push I needed to ditch e-rewards. I'd like to say it was fun while it lasted, but it frankly wasn't, although I hopefully did get some decent value for my time when there were still quite a few Hiltons for 5k points/night (thank you Turkiye)!

Hi

I was claiming some rewards today and the Virgin Atlantic option was no longer an option, I last claimed some on 1/11/24, did I miss something ?

They were the affiliate I signed up with and were my only airline available for redemption. They've gone from my account. I received no communication from e-rewards about them or Hilton disappearing,

In the long past when situation like this happened, your account would ten become eligible for all airline partners, Same applied to hotels. That was the reason why some of us have all airlines and all hotels available for redemption.

Yes, I know this is what happens, thanks! My point was more around the fact that Hilton and Virgin have both been removed recently and I didn't receive any notification about either one.

A small trick to save some points when redeeming for Avios (BA / IB)

Straightforward:

6500p = 2000 BA Avios

but if you redeem like this:

4000p = 1500 IB Avios
2000p = 500 BA Avios

you'll get the same 2000 Avios and save 500 points in the process. You can combine BA & IB Avios at your leisure.

I’ve discovered I’m halfway to the 10K elite-qualifying bonus with Alaska following a bunch of e-Rewards redemptions and a shopping portal purchase.

Any thoughts on if the ‘earn double miles with non-air partners’ 10K benefit would work with e-Rewards redemptions? It seems like it should since it’s not a transfer with a financial partner and they’re earning EQs.

So if it does work, 4K Alaska miles per 100 point redemption for six months could be a very useful earner.

Edit- fine print says it only doubles up to 2K, but I still might take it since I don’t have any immediate plans to fly Alaska