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-   -   E-rewards [Master Thread] (https://www.flyertalk.com/forum/s-p-m/935173-e-rewards-master-thread.html)

beggsmoore Apr 19, 2013 11:22 am

E-Rewards HH and LaQuinta
 
I have seen others comment on cashing in for HH and LaQuinta points but those 2 don't show as an option for my account. I usually cash in for PC. Does anyone know how I can get HH and LQ added to my account?:confused:

spartan3186 Apr 19, 2013 11:26 am

If you signed up through PC you can't. You'll only see the hotel chain you signed up with, but you'll see all airline partners.

If you signed up via an airline, you'll see all hotel partners, but only the airline you signed up with.

beachmouse Apr 19, 2013 11:42 am

And if they discontinue the relationship you signed up under, you generally get every redemption option available. I've got all United States options because I signed up under Delta, and that redemption option ended 12/31/2012.

beggsmoore Apr 19, 2013 3:31 pm

Thanks!! That explains why I'm not seeing HH or LQ. I'll sign my wife up with an airline. Thanks again.

neuromancer Apr 19, 2013 5:07 pm


Originally Posted by beachmouse (Post 20617684)
Mystery $23 showed up in my account today. I'm assuming it was from the Delta transition bonus deal. I also noticed that there is no redemption limit for PC points, so have decided to see if I can get myself Gold status for the year solely by answering surveys.


No, you can't. From this year only points from stays count for status.

beachmouse Apr 19, 2013 5:41 pm

Actually e-rewards redemptions count toward PC status as a 'qualified partner' or something like that. My 4K points via e-rewards from early March are showing up on my ledger as counting.


2013 Year-to-date Summary
Elite Qualifying Points Earned:
4,000
Elite Qualifying Nights:
0
Only 15 more qualifying nights or 16,000 more points to earn Gold Elite.

fwoomp Apr 20, 2013 11:21 pm


Originally Posted by spartan3186 (Post 20618709)
If you signed up via an airline, you'll see all hotel partners, but only the airline you signed up with.

Weirdly, that isn't always true. I signed up through an airline, and have always had the option of depositing miles with other airlines. Maybe I'm just lucky.

EDIT: Actually, what beachmouse said above may apply to me--I think I signed up under Continental just before the merger with United was complete. I always had everything, so I think it was just very, very good timing!

airventure May 3, 2013 4:40 pm

Sweeeeet! I got an offer this morning for a $15 survey and actually qualified for it. I had to watch a pilot episode of a new series coming to ABC and then answer a few questions. The show as 45 minutes long, and maybe 20 more minutes of questions, but it was actually FUN! I've never said that about a survey :) Plus that equates to redeeming 300 AAdvantage miles.

jgxtrav1 May 4, 2013 8:22 am


Originally Posted by fwoomp (Post 20625873)
Weirdly, that isn't always true. I signed up through an airline, and have always had the option of depositing miles with other airlines. Maybe I'm just lucky.

EDIT: Actually, what beachmouse said above may apply to me--I think I signed up under Continental just before the merger with United was complete. I always had everything, so I think it was just very, very good timing!

Yep, you were just plain lucky but never admit to that!

Just as Peewee did, always say:

"I meant to do that!"

ChanelCinq May 9, 2013 2:10 pm


Originally Posted by fungirl (Post 19998655)
Non-response from e-rewards CS seems to be the new normal. I had a Hertz redemption in August that never posted. Back in September they at least replied that "we are looking into that and let you know as soon as possible" -you guessed right - nothing happened afterwards.

Since October, I didn't get any responses (aside from an automatic acknowledgement notification with phony case numbers) to any of the follow-up 3 inquiries sent via the contact form on the website.

They used to be better than this... :mad:


Originally Posted by fungirl (Post 20007567)
Nope. :td:

My follow-up requests just asked to credit back spent e-reward dollars. No answer to those requests either. :td:


Originally Posted by fungirl (Post 20257694)
Let's see - August 2012 to January 2013 - just about 5 months along with multiple requests, numerous non-committal responses from e-rewards (we are investigating and will let you know asap - yeh, right) and nearly a write-off of any hope of getting them EVER.

NYC market is excluded from point redemption. Anywhere else, I generally found standard (not anytime) availability is hard to find in major metro markets.

fungirl I know what you are going through now. My first Hertz points e-Reward took 2 days to post. This time, I made a redemption April 1st and the points are not yet in my Hertz acct. I contacted them after 3 weeks and after no response for 2 weeks I contacted them again less then a week ago. Now I just got 2 responses that the redemption takes 6-8 weeks. OK so we are at 5.5 weeks. I guess they expect me to contact them again in 2.5 weeks?!?!

It's just a pain it is so inconsistent. I have been with them since October 2000 and never had issues before which is good but I don't know why some Hertz redemptions would take 2 days and others would go on for weeks or months in fungirls case.

fungirl did you ever get your issue resolved? Did they deposit the points?

rookie10 May 9, 2013 2:45 pm


Originally Posted by ChanelCinq (Post 20724693)
fungirl I know what you are going through now. My first Hertz points e-Reward took 2 days to post. This time, I made a redemption April 1st and the points are not yet in my Hertz acct. I contacted them after 3 weeks and after no response for 2 weeks I contacted them again less then a week ago. Now I just got 2 responses that the redemption takes 6-8 weeks. OK so we are at 5.5 weeks. I guess they expect me to contact them again in 2.5 weeks?!?!

It's just a pain it is so inconsistent. I have been with them since October 2000 and never had issues before which is good but I don't know why some Hertz redemptions would take 2 days and others would go on for weeks or months in fungirls case.

fungirl did you ever get your issue resolved? Did they deposit the points?

Same here, redeemed e-rewards on April 1st to my Hertz account. Past transactions were completed in a timely manner. This time nada. I am planning to wait the full 8 weeks before contacting them, but l guess we are seeing a trend. Has anyone recently completed a transfer to Hertz and points posted into their account? Reading the previous post from fungirl it looks like an uphill battle.

louie-m May 9, 2013 2:46 pm


Originally Posted by rookie10 (Post 20724852)
Has anyone recently completed a transfer to Hertz and points posted into their account?

Yes, last month. No problems.

ChanelCinq May 9, 2013 6:50 pm


Originally Posted by rookie10 (Post 20724852)
Same here, redeemed e-rewards on April 1st to my Hertz account. Past transactions were completed in a timely manner. This time nada. I am planning to wait the full 8 weeks before contacting them, but l guess we are seeing a trend. Has anyone recently completed a transfer to Hertz and points posted into their account? Reading the previous post from fungirl it looks like an uphill battle.

I wonder if the fact we did it on April 1st is the issue because they were bombarded. My previous one was end of January. Other companies state one redemption every 90 days but with Hertz it is once per quarter so if you did not redeem in January or February you could redeem in March and then again in April as they are two different quarters.

My roommate redeemed end of March and the points were in her account within a couple days.

rookie10 if you could keep me updated on your situation and I will do the same. I didn't know it was 6 to 8 weeks. All my various e-Rewards redemptions have gone through within a week.

For the next Hertz redemption I will probably wait until end of July since it doesn't matter when in the quarter you do it, you still can only redeem once per quarter.

PedroNY May 9, 2013 8:26 pm

I redeemed for Hertz in mid-April, it took about 3 1/2 weeks to post, I think once per quarter does make it very heavy in early Jan, April, July and October, so maybe waiting a couple of weeks is worth it.

Best,

PedroNY

fungirl May 10, 2013 2:19 am


Originally Posted by ChanelCinq (Post 20724693)
fungirl I know what you are going through now. My first Hertz points e-Reward took 2 days to post. This time, I made a redemption April 1st and the points are not yet in my Hertz acct. I contacted them after 3 weeks and after no response for 2 weeks I contacted them again less then a week ago. Now I just got 2 responses that the redemption takes 6-8 weeks. OK so we are at 5.5 weeks. I guess they expect me to contact them again in 2.5 weeks?!?!

It's just a pain it is so inconsistent. I have been with them since October 2000 and never had issues before which is good but I don't know why some Hertz redemptions would take 2 days and others would go on for weeks or months in fungirls case.

fungirl did you ever get your issue resolved? Did they deposit the points?

IIRC, my Hertz points eventually posted after a few months and long after I wrote off any possibility of ever getting them. But it was a lesson learned to never again redeem e-rewards for Hertz points. The aggravation is just not worth it. Too bad that it is the only way to get Hertz points without actually renting a car. :(

thelostshark May 10, 2013 9:11 am


Originally Posted by mikeef (Post 19526147)
That's what I use mine for.

Mike

Hey Mike, and anyone else who redeems for Starbucks gift cards, how long does it typically take to get the gift card? When redeeming the site said it would take up to 30 days to get the gc. I redeemed for a $50 gc 27 days ago, and haven't yet received it. If it doesn't come by early next week, guess I'll send an email .... tls

ChanelCinq May 10, 2013 7:49 pm


Originally Posted by fungirl (Post 20727405)
IIRC, my Hertz points eventually posted after a few months and long after I wrote off any possibility of ever getting them. But it was a lesson learned to never again redeem e-rewards for Hertz points. The aggravation is just not worth it. Too bad that it is the only way to get Hertz points without actually renting a car. :(

Thanks for the update fungirl. I know it took a super long time but I am glad you got them eventually.

jgxtrav1 May 13, 2013 9:03 am


Originally Posted by ChanelCinq (Post 20731744)
Thanks for the update fungirl. I know it took a super long time but I am glad you got them eventually.

My first Hertz redemption took just 2-3 weeks but I'm still waiting (3 months later) for my second one ..... no more Hertz for me either!

ChanelCinq May 13, 2013 9:25 am


Originally Posted by jgxtrav1 (Post 20742924)
My first Hertz redemption took just 2-3 weeks but I'm still waiting (3 months later) for my second one ..... no more Hertz for me either!

3 months later, wow! So darn inconsistent. jgxtrav1 when did you redeem the points that are taking 3 months? It sounds like in Feb? That blows my whole conspiracy that it is only slow the beginning of each quarter.

jgxtrav1 May 13, 2013 1:45 pm


Originally Posted by ChanelCinq (Post 20743046)
3 months later, wow! So darn inconsistent. jgxtrav1 when did you redeem the points that are taking 3 months? It sounds like in Feb? That blows my whole conspiracy that it is only slow the beginning of each quarter.

My first redemption was mid-Sept 2012 which posted the end of the 1st week of Oct 2012. As you suspected, my second redemption was done mid Feb 2013 and still has not been posted ....

I've sent e-mails to eRewards and Hertz; both replied to talk to the other ..... eRewards says the 500 points were sent to Hertz and Hertz says it has no record of that .... maybe the 500 points will show up someday ..... just not worth the effort to follow up any further. I'll just stick to redeeming for Hilton points and/or air miles.

canesfan May 15, 2013 3:00 pm

I'm in the same boat with a lot of posters about e-rewards transfer to Hertz. Did transfer on 3/31/13 and still waiting 6 weeks later. I have transferred to Hertz 2 or 3 times before that (most recently Q4 2012) and they typically took about 1 week.

Very disappointed as I typically redeem my points for Specialty car but looks like I'll have to stop now! :mad:

strucklee May 16, 2013 10:05 am

+1
 
I also have a e-rewards to Hertz transfer lost somwhere. Transfer made on April 2nd still has not shown up at Hertz. With all these occurrences around the beginning of April pointing to a problem on the e-rewards end I plan on e-mailing them later today

Mauibaby2008 May 16, 2013 3:43 pm

E-rewards [Master Thread]
 
I now see Best Buy as a redemption option, $35 Erewards= $10 Best Buy and $75 erewards= $25. Tempting. But they seem to be out of stock!

JimVan Jun 1, 2013 11:54 am


Originally Posted by Justin Does... (Post 20567914)
Man, I didn't realize how much e-rewards currency I have. I seem to be a hoarder I have almost $750 in currency. What to do what to do! Any suggestions?

Now that e-Rewards is giving quarterly 25% bonuses based on the account total, you could let the $750 sit and use the bonuses as a kind of interest, and just redeem the interest amount each quarter.

goalie Jun 1, 2013 3:36 pm


Originally Posted by JimVan (Post 20848125)
Now that e-Rewards is giving quarterly 25% bonuses based on the account total, you could let the $750 sit and use the bonuses as a kind of interest, and just redeem the interest amount each quarter.

Did I miss something as I can't seem to find that anywhere on my account (and I'm sitting on $250 in my account so a bonus on that would be nice ;) :))

Brendan Jun 1, 2013 3:37 pm

Hey JimVan, when did those 25% bonuses start? When are they paid--at the end of each calendar quarter, so June 30?? Perhaps I should wait till then to redeem! Where can I read more information?

monahos Jun 1, 2013 3:52 pm


Originally Posted by JimVan (Post 20848125)
Now that e-Rewards is giving quarterly 25% bonuses based on the account total

This is only applicable to grandfathered DL-sponsored e-rewards accounts, as an incentive not to give up when DL pulled out. IIRC this bonus is only offered for the duration of 2013; the corresponding offer for DL/e-miles accounts was good only for 3 months.

FullTimeFlyer Jun 2, 2013 1:37 pm


Originally Posted by JimVan (Post 20848125)
Now that e-Rewards is giving quarterly 25% bonuses based on the account total, you could let the $750 sit and use the bonuses as a kind of interest, and just redeem the interest amount each quarter.

Don't you find it hard to apply those amounts, given that you can only redeem a maximum of $100 for any account every 90 days? At that rate, it would take several years to deploy your dollars into miles. Or are your accounts not subject to that rule?

I always spend them whenever I get to $100 - partly to avoid that backlog, but also because I remember the ClickMiles experience - they went bankrupt with some of my miles...

Mauibaby2008 Jun 2, 2013 3:03 pm


Originally Posted by FullTimeFlyer (Post 20853188)

Originally Posted by JimVan (Post 20848125)
Now that e-Rewards is giving quarterly 25% bonuses based on the account total, you could let the $750 sit and use the bonuses as a kind of interest, and just redeem the interest amount each quarter.

Don't you find it hard to apply those amounts, given that you can only redeem a maximum of $100 for any account every 90 days? At that rate, it would take several years to deploy your dollars into miles. Or are your accounts not subject to that rule?

I always spend them whenever I get to $100 - partly to avoid that backlog, but also because I remember the ClickMiles experience - they went bankrupt with some of my miles...

Not everything is 90 days, actually most are 30 days (miles)... And priority club points have no limits on redemptions

wsflyer Jun 2, 2013 6:00 pm


Originally Posted by monahos (Post 20849050)
This is only applicable to grandfathered DL-sponsored e-rewards accounts, as an incentive not to give up when DL pulled out. IIRC this bonus is only offered for the duration of 2013; the corresponding offer for DL/e-miles accounts was good only for 3 months.

And the bonus earned on those former-DL accounts is 25% of the e-rewards earned in that quarter, not 25% of your total balance.

Brendan Jun 2, 2013 7:46 pm

Oh-so-thank-U, Monahos & Mauibaby for the clarifications! My account is not DL-sponsored, so it does not apply to me! False alarm :( !

nature1370 Jun 3, 2013 1:53 am

Is the e-Rewards dead already? I have not seen any surveys for at least 2 months up to now. Thanks

johnndor Jun 3, 2013 5:44 am

No - I have gotten 7 emails from them in the last week.

jgxtrav1 Jun 3, 2013 5:44 am


Originally Posted by nature1370 (Post 20855971)
Is the e-Rewards dead already? I have not seen any surveys for at least 2 months up to now. Thanks

Working fine for me and my wife .... we get at least 3 surveys a week usually 5 or 6.

There's lots posted an this thread about others in your situation and why it may have occurred.

Richard Allen Jun 4, 2013 6:36 pm

Not dead but they should be...
We recently moved from the UK to the USA. Every survey bounced when I tried to respond. Eventually hear back from customer service that this is due to ip issues. They change my address - great I get a whole new list of reward partners and can start taking surveys again. So I take around 5-7 surveys in the first week, go to exchange my rewards but wait! Only restaurants.com showing as reward partner. I write to complain only to be told that my rewards are in line with the airline partner I joined with - that would be Avios who I think are absolutely nothing to do with restaurants.com. When I point this out to e-rewards the case is 'closed' everytime with no response.
When I complain I am told that the rewards are set in relation to my location, so we found it most odd then that when my wife changes her e-rewards account to our new address she has access to the whole range of rewards....
These people are simply lying, I actually logged in again tonight, and saw my full range of rewards had been re-instated. Yippee! (Don't hold your breath) - so I took 4 surveys, went in to cash out my points and .....you guessed it just restaurants.com is available.
This is a scam as it is totally misleading to entice people to take surveys for rewards they can't redeem. The thing they seem to have missed is in the UK we have this minor thing called "The law" and it's certainly going to affect them in the UK. I'm writing not just to avios but to every single one of their partners to explain my case, and to consumer services in the UK - their partners might not all listen but I bet at least one of them does, and I guess consumer services shutting them down in the UK may slow them down.

Brendan Jun 4, 2013 7:24 pm

I had a dry spell of a few weeks, but I got 2 surveys today. One was about auto insurance, asked me a bunch of ??s, but cut me off with a measly $0.25 when I said I hadn't read my auto-insurance co.'s magazine! :td: The other was about my electric utility co. & energy conservation, for which I got my $3.50.
So now I'm $0.30 away from my desired reward, after which I might forget it or at least take it easy. I have an account that allows access to all airlines & hotels.

PedroNY Jun 7, 2013 2:53 pm


Originally Posted by wsflyer (Post 20854309)
And the bonus earned on those former-DL accounts is 25% of the e-rewards earned in that quarter, not 25% of your total balance.

Yes, this is for points earned not totals, every quarter for whole of 2013. Also, it is for former-NWA accounts as well! Present company included, as mine became eventually Delta and then it is what it is now, I am probably dating myself here by talking about Northwest Airlines.

Best,

PedroNY

blackjack-21 Jun 10, 2013 5:23 pm

After a long cold spell of not getting any surveys to completion, today I got a survey about my current car, maintenance, dealer, and plans on buying a new car. Easy but long survey, and I finally got to the end for the promised $6.25. Noticed too that had I not gotten to the completion, the promised payout to my account would have only been $0.20. When did that change from the $0.25 where it's been for years?

Getting one survey every week or two now.

bj-21.

msc75 Jun 10, 2013 6:03 pm


Originally Posted by blackjack-21 (Post 20899300)
Noticed too that had I not gotten to the completion, the promised payout to my account would have only been $0.20. When did that change from the $0.25 where it's been for years?

This is not a uniform change. It's always different for each survey. I've gotten as much as $1.00 for partial surveys. $0.25 is just the most common one.

El Cid Jun 18, 2013 2:18 pm

E-Rewards to Hertz transfer?
 

Originally Posted by strucklee (Post 20761104)
I also have a e-rewards to Hertz transfer lost somwhere. Transfer made on April 2nd still has not shown up at Hertz. With all these occurrences around the beginning of April pointing to a problem on the e-rewards end I plan on e-mailing them later today

I was about to do my 1st transfer to Hertz in early May until I read of all of the problems of them not showing up, so I deposited to Hilton. Now I've got more E-Rewards to spend and wondering if Hertz is a safe option yet. I was hoping to top off my Hertz account for an upcoming rental.

Has anyone been getting Hertz points in a timely fashion lately? Are the no-show redemptions from March/April finally showing up?


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