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-   -   E-rewards [Master Thread] (https://www.flyertalk.com/forum/s-p-m/935173-e-rewards-master-thread.html)

skytruck Feb 28, 2021 12:34 pm

The error-message comes up since Friday and the loading time after log-in takes eternally as well. Looks like a temporary IT-Problem they have that might be solved after the weekend.

supernewfcombo Feb 28, 2021 5:50 pm

I'm getting the same message as well.

chrism20 Mar 1, 2021 1:33 pm


Originally Posted by chrism20 (Post 33067517)
Trying to redeem for Hilton today and getting a message saying there is an error.

Issue seems to have been resolved.

ORDnHKG Mar 2, 2021 9:56 am

Tried to redeem AA today and got an error QSB0303-17, not sure if it is just me, also it said no surveys for me

bob12403 Mar 2, 2021 4:25 pm


Originally Posted by ORDnHKG (Post 33071985)
Tried to redeem AA today and got an error QSB0303-17, not sure if it is just me, also it said no surveys for me

Same here, got the message a couple of weeks ago trying to redeem for Target, wrote them, heard back a week ago that they are "investigating," and have heard nothing since. No surveys for me either. Will followup tomorrow.

neuromancer Mar 2, 2021 5:57 pm

I'm afraid this means your account has been closed.

ORDnHKG Mar 2, 2021 9:14 pm


Originally Posted by neuromancer (Post 33073036)
I'm afraid this means your account has been closed.

But this same thing happened to me almost exactly a year ago as well, and after I wrote to erewards, I was able to continue as normal til now

skytruck Mar 3, 2021 3:55 am

Well, just contact them again. Sometimes they reactivate your account after a QSB-error message but more often they detect something what they don´t accept for a repeated time and close your account.

mirror74 Mar 4, 2021 2:01 am


Originally Posted by bob12403 (Post 33072840)
Same here, got the message a couple of weeks ago trying to redeem for Target, wrote them, heard back a week ago that they are "investigating," and have heard nothing since. No surveys for me either. Will followup tomorrow.

Same thing happened to me. They responded that my account is re-activated, I could redeem, I got tons of invites, BUT, all invites are always expired, no matter how many I click. Did follow up with the company and they are again investigating. Strange.

bob12403 Mar 6, 2021 7:44 am


Originally Posted by neuromancer (Post 33073036)
I'm afraid this means your account has been closed.

Nope. "We’re sorry to hear you have had issues with your account. We have investigated the issue and your account is now active again." I now have a full dashboard, surveys are working as normal, and was able to make some redemptions. It did require some patience, as well as at least one follow-up inquiry, but very happy that the freeze (still unexplained) has gone away.

ORDnHKG Mar 15, 2021 6:34 pm


Originally Posted by neuromancer (Post 33073036)
I'm afraid this means your account has been closed.

After I wrote it is now active again, it just said my account had been flagged.

Does anyone know is it I can't do both erewards and miles for opinion from AA ? This happened just a few days after I started doing miles for opinion, and since my erewards is now active again, I didn't receive any more emails notification from miles for opinion about new surveys but just erewards, and I didn't attempt to look for anymore surveys from miles for opinion neither, worry I will get flagged again for erewards

mirror74 Mar 17, 2021 12:22 am


Originally Posted by mirror74 (Post 33076212)
Same thing happened to me. They responded that my account is re-activated, I could redeem, I got tons of invites, BUT, all invites are always expired, no matter how many I click. Did follow up with the company and they are again investigating. Strange.

After a month, I received notice that my account is closed due to lack of "attentiveness". Well, it was good while it lasted, but I lost hours doing surveys that often resulted in no gain, so, goodbye e-rewards.

allturnleft Mar 17, 2021 1:05 am

Got error message this morning when trying to redeem for avios . I will wait to see what the response is

Resource Not Found - QSB0303-17



An unexpected error has occurred. Please contact us and report error code: QSB0303-17
Looking through reviews on the internet it seems they are closing loads of accounts at the moment

Its always a very tense relationship with this company in-terms of surveys working and being kicked off !

brabb12 Mar 17, 2021 3:15 pm


Originally Posted by allturnleft (Post 33106388)
Got error message this morning when trying to redeem for avios . I will wait to see what the response is

Resource Not Found - QSB0303-17



An unexpected error has occurred. Please contact us and report error code: QSB0303-17
Looking through reviews on the internet it seems they are closing loads of accounts at the moment

Its always a very tense relationship with this company in-terms of surveys working and being kicked off !


Im having the same issue with them right now also. I haven't gotten any surveys in the past few days. Not sure if Im suspended or not. I hope not, because I also am doing a 1 year laundry study through them, and I have their equipment and they pay me every month so I hope this doesn't happen to me.

brabb12 Mar 17, 2021 9:25 pm


Originally Posted by brabb12 (Post 33107977)
Im having the same issue with them right now also. I haven't gotten any surveys in the past few days. Not sure if Im suspended or not. I hope not, because I also am doing a 1 year laundry study through them, and I have their equipment and they pay me every month so I hope this doesn't happen to me.

This evening they just restored my account again. Whew. So happy


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