Is anyone having a problem logging in?

i keep getting incorrect login when I try and login. It’s strange as I’m still able to take surveys and when running award wallet I can see the points adding to my account so the login is working for AW but not on my device.

Interesting, I personally did not have this issue, but I know someone else who is. So you are not the only one. So far, from they said, it has been spotty, in and out.

One positive, unannounced (unintentional?) change is that the monthly redemption limit for BA is gone. In December I redeemed 3x and all posted (always by next Tuesday morning)

Thanks, I’ve managed to raise a ticket so will see what they say.

My 12/14 Southwest Airlines redemption is still showing "pending" after 17 days. E-rewards is away for the holidays, with no one left behind at the office.

Try using AwardWallet to get in, seems to work fine from there.

Honestly, does anyone ever get to the end of a survey without being screened out?

I'm going to jinx myself here, but yes. I'd say about 10% of the time I get kicked out after supplying what I consider to be substantial input (text answers, reactions to a video, my thoughts about various businesses). That's rotten but I'm retired so I have more time. If it helps- I seem to do best in the finance-related ones (I've got a lot of investments) and the ones on my habits with my laptop, mobile phone, smart TV, etc. Other categories may be worse at awarding points.

Strangely everything seems to be fine again. Not sure what happened but it's all good now.

They have started some additional checks at redemption time. Now when trying to redeem it says to check that the account number belongs to that name and does not let me. Which is strange, as I have sucessfully redeemed more than 10 times using the same account information. Not sure what is going on.

A couple of times I actually finished the survey (I was thanked for it) but was redirected to the "you didn't qualify" e-rewards page. Other times at the end "a few classification questions" , ie the actual survey was already finished and got kicked out.

Annoying, but for the equivalent of 1-200 airmiles I'm not ready to spend time escalating the issue.

I have also redeemed e rewards currency for Southwest Points on 12/14/2019.....As of Today Jan 3. 2020 they STILL Have not posted....I get he same message, they are away for the Holidays etc...What gives E -rewards???

Mine also....same date..... e -rewards keeps replying saying it'll NOW take up to SIX WEEKS to post to my account...Over the past few YEARS they would post within a few days....I sure like to know what is going on...

... and the 30 days redemption limit is back.

More annoyingly they want to send SMS code AGAIN, even though the account has been already "verified"

Has anyone noticed improvements with the HHonors rewards since e-rewards updated its web site? I redeemed for an HH award on Jan. 3, and am wondering how long I should wait before contacting e-rewards about it. In particular, my last stay with Hilton was from March. 16-19 last year, and I don't want my points to expire. Thx tls