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-   -   E-rewards [Master Thread] (https://www.flyertalk.com/forum/s-p-m/935173-e-rewards-master-thread.html)

WilcoRoger Jan 6, 2020 11:35 am

No improvement - I redeemed before Xmas, nothing yet...

On a separate note - I got kicked out again after having completed 100% (NowTV survey)

bj2757 Jan 6, 2020 12:11 pm


Originally Posted by WilcoRoger (Post 31915619)
No improvement - I redeemed before Xmas, nothing yet...

On a separate note - I got kicked out again after having completed 100% (NowTV survey)

I have had several of those recently...and a huge increase in getting notifications for surveys only to click on them and getting the no surveys available screen.

jamesteroh Jan 6, 2020 1:23 pm

Had an interesting thing today. Must have been a survey for KeyBank. I was asked a few questions and then asked to watch a commercial clip and it was for Key. It told me to watch the clip and then click continue, watch the clipped four times and the continue button never came up, only the option to watch the clip again. Fortunately I only wasted a couple minutes on it.

On a positive note, the $25 Amazon gift cards are back in stock.

bswiz Jan 7, 2020 10:22 am


Originally Posted by ShopAround (Post 31853367)
I've clicked on multiple surveys today that have all defaulted to this same page asking for my name and address. I can't figure out if this page is an error but I'm not giving them that information.

https://cimg3.ibsrv.net/gimg/www.fly...a94e34992d.jpg

Every single survey offer for both my wife's account and mine are now redirecting to this. Not sure if there is any way around it.

FullTimeFlyer Jan 7, 2020 8:45 pm


Originally Posted by bj2757 (Post 31915765)
...and a huge increase in getting notifications for surveys only to click on them and getting the no surveys available screen.

Getting a lot of that too - also on the UA airline survey site, which now has the same interface.

neuromancer Jan 8, 2020 4:34 am


Originally Posted by bswiz (Post 31919788)
Every single survey offer for both my wife's account and mine are now redirecting to this. Not sure if there is any way around it.

I'd just fill in some imaginary address.

OKImready Jan 8, 2020 11:44 am

Redemption on 12/14/2019 for Southwest Rapid Reward points STILL have not posted.......I HAVE put in a "ticket" / inquiry....I get a response saying it could take 6 weeks.... For the past few YEARS they would always post in a few days.
Anyone else seeing this for Southwest Airlines Rapid Rewards Points??

mirror74 Jan 9, 2020 6:33 am

Redeemed for Hertz and BA, wanted also UA, but got message "You have reached redemption limit for today. Try again later". There is nothing about daily (weekly?) redemption limits on their webpage. ...?

Athena53 Jan 9, 2020 7:14 am


Originally Posted by bswiz (Post 31919788)
Every single survey offer for both my wife's account and mine are now redirecting to this [screen asking for personal details]. Not sure if there is any way around it.

Eventually it goes away, typically in a few days- maybe they get enough responses. I've also gotten surveys where the info is already filled in. I ignore those, too.

ShopAround Jan 9, 2020 2:01 pm


Originally Posted by WilcoRoger (Post 31903084)
A couple of times I actually finished the survey (I was thanked for it) but was redirected to the "you didn't qualify" e-rewards page. Other times at the end "a few classification questions" , ie the actual survey was already finished and got kicked out.

I've seen this happen more and more often - this morning, I spent time on a survey about movies, got the successfully completed page and then when I clicked to find another survey, there was the "we've received enough responses" message. Credited me just the sceen out amount. I'm annoyed enough that I contacted them to complain. It's one thing to screen out in the process, it's another to complete a survey and then not receive credit.

pointshogger Jan 9, 2020 7:16 pm


Originally Posted by chrism20 (Post 31900991)
Strangely everything seems to be fine again. Not sure what happened but it's all good now.

Login issues resolved, but my friend is having issue a once redemption. Error message for any reward options.


Originally Posted by thelostshark (Post 31914625)
Has anyone noticed improvements with the HHonors rewards since e-rewards updated its web site? I redeemed for an HH award on Jan. 3, and am wondering how long I should wait before contacting e-rewards about it. In particular, my last stay with Hilton was from March. 16-19 last year, and I don't want my points to expire. Thx tls

No improvements here either, redeemed on Dec 27. They are taking their full 4-6 weeks. Disclaimer is there and they don’t seem to want to help till after 6 weeks. Agonizing wait lol

mirror74 Jan 9, 2020 7:28 pm


Originally Posted by mirror74 (Post 31927986)
Redeemed for Hertz and BA, wanted also UA, but got message "You have reached redemption limit for today. Try again later". There is nothing about daily (weekly?) redemption limits on their webpage. ...?

Max 2 redemptions per 24 hours.

WilcoRoger Jan 10, 2020 6:05 am


Originally Posted by bswiz (Post 31919788)
Every single survey offer for both my wife's account and mine are now redirecting to this. Not sure if there is any way around it.

Ms Jane Doe
1600 Pennsylvania Ave
Washington DC

seems like a good address to give, doesn't it?

WilcoRoger Jan 10, 2020 6:06 am

HHonours data point - redeemed 20/Dec, posted 8/Jan.

Good old days of real time postings are subjects of lore today.

Athena53 Jan 10, 2020 6:29 am


Originally Posted by WilcoRoger (Post 31932339)
Ms Jane Doe
1600 Pennsylvania Ave
Washington DC

seems like a good address to give, doesn't it?

I'd be a little wary of that. If you gave them your real info at any time (and they do ask for it for Hilton- maybe to match against the account?) they can check. I know they've got mine because, as I noted earlier, I was getting surveys pre-populated with my name and address.

A year or so ago they closed my account- the reason was boilerplate but included possibly failing tests to see if I was paying attention, going through the surveys too quickly, providing conflicting information, etc. I protested and was reinstated. I try to be honest even when I know I'll get kicked out (no, I have no intention of ever buying a current model-year car again) because I know that their main product is a group of honest, thoughtful survey respondents. I'm a fast reader and I CAN legitimately speed through some questions- I'm retired, for example, so a question about whether I'm employed in any of 20 fields is a quick "None".

So, if the surveys want personally identifiable information I just skip them.


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