E-rewards [Master Thread]
Mar 12, 2017, 12:16 am
#2761
Join Date: Jan 2015
Posts: 783
The app not functioning properly has been going for me for three days now, does anyone have any idea how to fix. I've contacted them on twitter, all I got was send us your log on details and we will investigate but if I'm not the only one then this is not isolated to me. I've deleted the app, reinstalled it but still the same and on my iPhone it's not the same app, the one on my tablet allows access to surveys constantly but the on the phone just logs into your accout so one time use of available surveys button?
Mar 12, 2017, 4:06 pm
#2762
Join Date: Sep 2008
Programs: IHG Platinum
Posts: 442
The app not functioning properly has been going for me for three days now, does anyone have any idea how to fix. I've contacted them on twitter, all I got was send us your log on details and we will investigate but if I'm not the only one then this is not isolated to me. I've deleted the app, reinstalled it but still the same and on my iPhone it's not the same app, the one on my tablet allows access to surveys constantly but the on the phone just
logs into your accout so one time use of available surveys button?
logs into your accout so one time use of available surveys button?
Mar 12, 2017, 4:26 pm
#2763
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,268
App hasn't been working for me the past few days either. Fortunately, I'm still getting my 2-3 surveys a day from an old e-mailed survey invitation. Many thanks to the folks back when who suggested saving all of those into a separate folder within your e-mail account.
I'm also kind of okay now with the loss of the IHG points as EQ. As long as they were, I felt like I kind of had to chase them, but now I'm a redemption free agent. I'm one of those people who ended up with 13K Alaska miles earlier this year as part of the Virgin merger and it seems like it makes sense to redeem enough e-Rewards points there for a theoretical domestic round trip through that program. (I'm nowhere near either Alaska nor Virgin's route map, so it's the 'new and improved' redemption AA option. Fortunately I can be pretty flexible.)
I'm also kind of okay now with the loss of the IHG points as EQ. As long as they were, I felt like I kind of had to chase them, but now I'm a redemption free agent. I'm one of those people who ended up with 13K Alaska miles earlier this year as part of the Virgin merger and it seems like it makes sense to redeem enough e-Rewards points there for a theoretical domestic round trip through that program. (I'm nowhere near either Alaska nor Virgin's route map, so it's the 'new and improved' redemption AA option. Fortunately I can be pretty flexible.)
Mar 12, 2017, 6:45 pm
#2764
Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
Beachmouse, I also picked up the 13k AS miles through the merger, taking me to 27,960. But unfortunately AS is not an e-rewards partner on either of my accounts (based in UK and Germany).
The loss of EQPs for IHG has left me with the choice of AA (2,000:500), UA (2,000:500), or IB Avios (2,000:750). I don't believe ordinary IHG points at 10,000:4,000 outweigh any of these options.
I guess the alternative is Flying Blue (2,000:500), to try to turn my 13,200 into some kind of Promo Award.
The loss of EQPs for IHG has left me with the choice of AA (2,000:500), UA (2,000:500), or IB Avios (2,000:750). I don't believe ordinary IHG points at 10,000:4,000 outweigh any of these options.
I guess the alternative is Flying Blue (2,000:500), to try to turn my 13,200 into some kind of Promo Award.
Mar 13, 2017, 7:11 am
#2766
Join Date: Feb 2012
Location: Central Europe
Programs: AY Gold, A3 Gold, UA Gold, Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 482
Beachmouse, I also picked up the 13k AS miles through the merger, taking me to 27,960. But unfortunately AS is not an e-rewards partner on either of my accounts (based in UK and Germany).
The loss of EQPs for IHG has left me with the choice of AA (2,000:500), UA (2,000:500), or IB Avios (2,000:750). I don't believe ordinary IHG points at 10,000:4,000 outweigh any of these options.
I guess the alternative is Flying Blue (2,000:500), to try to turn my 13,200 into some kind of Promo Award.
The loss of EQPs for IHG has left me with the choice of AA (2,000:500), UA (2,000:500), or IB Avios (2,000:750). I don't believe ordinary IHG points at 10,000:4,000 outweigh any of these options.
I guess the alternative is Flying Blue (2,000:500), to try to turn my 13,200 into some kind of Promo Award.
Mar 14, 2017, 2:33 pm
#2769
Join Date: Feb 2012
Location: Central Europe
Programs: AY Gold, A3 Gold, UA Gold, Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 482
Mar 14, 2017, 4:32 pm
#2770
Join Date: Feb 2006
Location: PHX
Programs: AAdvantage Platinum, SkyPesos peon
Posts: 128
Yes, me too!
Log in generates error message: Member account has been deactivated at Member's request or due to extended inactivity. Please contact Member Services to reinstate your account
Log in generates error message: Member account has been deactivated at Member's request or due to extended inactivity. Please contact Member Services to reinstate your account
Mar 14, 2017, 6:57 pm
#2771
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Mar 14, 2017, 8:49 pm
#2772
Join Date: Jul 2004
Location: Washington, DC
Programs: UA Premier Silver, AA, DL, IHG Diamond Amb, Marriott Silver, Hilton Silver, National
Posts: 1,530
Mar 15, 2017, 2:56 pm
#2774
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,184
PS Member Services don't answer at all if you write them.