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-   -   E-rewards [Master Thread] (https://www.flyertalk.com/forum/s-p-m/935173-e-rewards-master-thread.html)

Ritz Jan 18, 2011 8:42 am


Originally Posted by dstan (Post 15675007)
Thanks - I was originally sponsored by AA and they are no longer a participant. I did receive an offer to join via PC, but e-Rewards would only do it as a separate account after closing the first, and thereafter my PC link didn't work. :td:

Another suggestion for the future: email e-rewards cs and ask them as a courtesy to extend the expiration of your currency for another membership year. Explain that you've been an active participant in their program and they will likely extend your currency. This is the note that's popped up on my account from time to time:

"Currency Expiration: Thank You For Your Participation:

As one of our most valued Members, your participation is important to us, and we want to help you get the most out of our program.

A Special Thank You

Thank you for your participation in the e-Rewards® program. Because you are a valued Member, the e-Rewards Currency in your account will not expire this year and will remain available to you for Reward redemptions for another Membership Year.

We thank you for your participation in the e-Rewards program. As a Member of one of the nation's largest opinion panels, you help thousands of companies shape their future products and services. And, we are pleased to continue rewarding you for the time you spend sharing your opinions.

As always, thank you for your membership. Continue to check your inbox and Member home page for future opportunities to earn e-Rewards Currency."

foxberg Jan 18, 2011 9:48 am


Originally Posted by Ritz (Post 15681932)
Another suggestion for the future: email e-rewards cs and ask them as a courtesy to extend the expiration of your currency for another membership year. Explain that you've been an active participant in their program and they will likely extend your currency. This is the note that's popped up on my account from time to time:

"Currency Expiration: Thank You For Your Participation:

As one of our most valued Members, your participation is important to us, and we want to help you get the most out of our program.

A Special Thank You

Thank you for your participation in the e-Rewards® program. Because you are a valued Member, the e-Rewards Currency in your account will not expire this year and will remain available to you for Reward redemptions for another Membership Year.

We thank you for your participation in the e-Rewards program. As a Member of one of the nation's largest opinion panels, you help thousands of companies shape their future products and services. And, we are pleased to continue rewarding you for the time you spend sharing your opinions.

As always, thank you for your membership. Continue to check your inbox and Member home page for future opportunities to earn e-Rewards Currency."

I think this is automatic this year for everybody. All of my accounts received extensions.

dstan Jan 18, 2011 4:19 pm


Originally Posted by foxberg (Post 15682329)
I think this is automatic this year for everybody. All of my accounts received extensions.

Thanks - that was my suspicion & reason for asking.

needtoescape Jan 26, 2011 4:32 pm

When do you get the currency expiration waiver?
 
Does anyone know how long before your expiration month this notification typically shows up? I got one for the first time in 2010 but don't know how far in advance of my expiration date it first appeared.


Originally Posted by Ritz (Post 15681932)
"Currency Expiration: Thank You For Your Participation:

As one of our most valued Members, your participation is important to us, and we want to help you get the most out of our program.

A Special Thank You

Thank you for your participation in the e-Rewards® program. Because you are a valued Member, the e-Rewards Currency in your account will not expire this year and will remain available to you for Reward redemptions for another Membership Year.

We thank you for your participation in the e-Rewards program. As a Member of one of the nation's largest opinion panels, you help thousands of companies shape their future products and services. And, we are pleased to continue rewarding you for the time you spend sharing your opinions.

As always, thank you for your membership. Continue to check your inbox and Member home page for future opportunities to earn e-Rewards Currency."


bob12403 Jan 27, 2011 7:07 am


Originally Posted by needtoescape (Post 15741872)
Does anyone know how long before your expiration month this notification typically shows up? I got one for the first time in 2010 but don't know how far in advance of my expiration date it first appeared.

My wife's points were scheduled to expire on Feb 1, 2011. She got the extension notice sometime around the end of December. Not sure of the exact time frame, but 4-5 weeks before expiration would be a pretty accurate guess.

However....the date of her expiration is still showing as Feb 1, 2011 in her account. We've contacted CS, and have in writing their assurance that her expiration date has been extended one year. I guess it doesn't reset until the original expiration date has passed.

needtoescape Jan 27, 2011 7:41 am

Thanks for the feedback; I didn't check my account until about 3 weeks before the expiration date, so your data point helps. My expiration date is August 1, so it would be good to know before June 30 if my points will be extended, since some redemptions are limited to one per calendar year quarter.

Regarding the change in the expiration date, I think you are right about the change not occurring until after the original expiration. I took a screenshot of my account balance August 2 and it showed the update to Aug 2011, but unfortunately, I didn't take a screen shot earlier to compare.


Originally Posted by bob12403 (Post 15745500)
My wife's points were scheduled to expire on Feb 1, 2011. She got the extension notice sometime around the end of December. Not sure of the exact time frame, but 4-5 weeks before expiration would be a pretty accurate guess.

However....the date of her expiration is still showing as Feb 1, 2011 in her account. We've contacted CS, and have in writing their assurance that her expiration date has been extended one year. I guess it doesn't reset until the original expiration date has passed.


Brendan Jan 27, 2011 11:02 am

Bob, I too got an extension in Sep. from Nov. 1/ 2010 until Nov. 1/ 2011. Yes, they waited until after the original date to update my display.

bob12403 Jan 27, 2011 2:06 pm


Originally Posted by Brendan (Post 15747220)
Bob, I too got an extension in Sep. from Nov. 1/ 2010 until Nov. 1/ 2011. Yes, they waited until after the original date to update my display.

Thanks, Brendan, this confirms what CS told me when I asked about changing the date. I grabbed a screenshot of her account just in case, though!

UPDATE: My wife's account expiration was indeed extended by one year. As Brendan indicated, the change in the display took place on or shortly after the original date of expiration.

sosafan Jan 27, 2011 11:54 pm

Today I received an email from e-rewards with the subject "ERI test"
and body "text body".

Has anyone else seen this?

Mehdron Jan 28, 2011 1:27 pm

Multiple e-rewards accounts
 
I just got an invitation for an e-rewards account from Alaska. I already have one linked to Delta.

Obviously I have to use a different email address when I accept the account for Alaska.

Question: do I need to be careful about browsers when I answer emails from e-rewards? That is, are there e-rewards cookies that will get confused if I do
surveys from both accounts in the same browser?

Tampa JR Jan 30, 2011 8:29 am


Originally Posted by sosafan (Post 15752010)
Today I received an email from e-rewards with the subject "ERI test"
and body "text body".

Has anyone else seen this?

i got this too, when I clicked on it I was asked to enter a password. Tried my e-rewards sign in, password, etc nothing worked.

Brendan Jan 30, 2011 12:17 pm

I am an e-rewards member but have not gotten one of those.

Kremmen Feb 11, 2011 8:28 pm

I finally came across a survey that doesn't work if user's IP address is outside the USA. e-rewards itself isn't blocking it, but the survey host (frontgate.lightspeedpanel.com) claims, untruthfully: "This site is under Maintenance..." Works perfectly through a US IP address.

Brendan Feb 12, 2011 6:53 pm

Kremmen's experience is similar to what I reported in Post #368 about attempting to access UK surveys from the US ;) !

gnomie Feb 12, 2011 7:50 pm

E-rewards is a scam
 
I have come to the conclusion that e-rewards is nothing more than a scam. At one time, I would complete surveys and get "rewarded" with the monetary amount specified. However, within the past year I have noticed more and more surveys where you answer 20 minutes of detailed questions (for a supposedly 15 minute survey) only to be notified that you do not qualify - they want to get all the required information to have an accurate survey but are unwilling to pay for it. The other problem, which has been getting worse and worse, is the severe under estimate of the time required to complete the survey. I am an extremely fast reader and earlier this week I had a survey for the lottery which stated it would take 20 minutes to complete, took me almost 50 minutes. When I wrote to complain they just answered they would investigate. At one time if you wrote in because you believe you had been cheated they would credit your accout, but no more. I just cashed in my account - I am through with e-rewards. I used it to keep accounts active but it is much easier just to buy something from the shopping mall on line.

gnomie:)

bob12403 Feb 13, 2011 7:32 am

Gnomie, I respectfully disagree. I think calling e-rewards a "scam" (a fraudulent business activity) is a stretch. Yes, I've gotten a few abusive surveys over the years, where I ended up answering a lot of questions only to be told that I didn't qualify. In my experience, these have been a very small percentage of the surveys I've been offered. (I just checked my records and found one complaint to e-rewards in the past two years, and they subsequently credited my account for the $10 in e-rewards currency for that survey.) I'm sorry that it's happening more and more to you, but my experience is very different.

Perhaps e-rewards could do a better job of vetting some of the survey sponsors, but I don't see it as a critical issue with the program. I earned 6,000 airline miles via e-rewards last year, and have enough e-rewards right now for another 2,000 airline miles. I receive something of value from the program every year (as does my wife), and I don't feel like I'm being scammed.

jgxtrav1 Feb 13, 2011 9:33 am


Originally Posted by bob12403 (Post 15855185)
Gnomie, I respectfully disagree. I think calling e-rewards a "scam" (a fraudulent business activity) is a stretch. Yes, I've gotten a few abusive surveys over the years, where I ended up answering a lot of questions only to be told that I didn't qualify. In my experience, these have been a very small percentage of the surveys I've been offered. (I just checked my records and found one complaint to e-rewards in the past two years, and they subsequently credited my account for the $10 in e-rewards currency for that survey.) I'm sorry that it's happening more and more to you, but my experience is very different.

Perhaps e-rewards could do a better job of vetting some of the survey sponsors, but I don't see it as a critical issue with the program. I earned 6,000 airline miles via e-rewards last year, and have enough e-rewards right now for another 2,000 airline miles. I receive something of value from the program every year (as does my wife), and I don't feel like I'm being scammed.

+1 .... occasional problems/issues .... yes .... a scam .... no way!

Three times, in the last 8 months, I have complained to eRewards concerning surveys that took a long time then I was rejected and all three times I was rewarded extra $; twice I received the full value of the survey (as I spent almost the estimated time of the survey before being rejected). I don't complain when there's a minor issue just when there's a major issue (i.e. more than 15 minutes then rejection). Although I often have surveys (which I have completed for full credit) take longer than estimated but I can't remember any which took more than twice as long (i.e. such as gnomie's one which took 50 minutes when it was estimated at 20 minutes). I wonder if that was one where gnomie's connection or the survey's web site was experiencing "overload" issues (i.e. significant time lost in processing pages, going to the next page, etc)?

I think they do the best they can but they don't create/do the surveys so the only way they know of "issues" is if someone complains.

Points Surfer Feb 13, 2011 1:22 pm


Originally Posted by gnomie (Post 15853512)
I have come to the conclusion that e-rewards is nothing more than a scam. At one time, I would complete surveys and get "rewarded" with the monetary amount specified. However, within the past year I have noticed more and more surveys where you answer 20 minutes of detailed questions (for a supposedly 15 minute survey) only to be notified that you do not qualify - they want to get all the required information to have an accurate survey but are unwilling to pay for it. The other problem, which has been getting worse and worse, is the severe under estimate of the time required to complete the survey. I am an extremely fast reader and earlier this week I had a survey for the lottery which stated it would take 20 minutes to complete, took me almost 50 minutes. When I wrote to complain they just answered they would investigate. At one time if you wrote in because you believe you had been cheated they would credit your accout, but no more. I just cashed in my account - I am through with e-rewards. I used it to keep accounts active but it is much easier just to buy something from the shopping mall on line.

gnomie:)

I don't think e-rewards itself is a scam but some of the surveys did shift to collecting tons of customer data then you'd get "sorry", no reward at the end. To me those surveys are scamming me for info then ducking a payout. I linked the e-rewards decline to a struggling US economy and fewer corporations paying for these surveys ( Liked the Auto Manufacturer ones for big pts) so the frequency and value of surveys dropped dramatically. Although I've earned 70,000 Hilton Honors points in the last 4 years the value of participating in e-rewards ie few good surveys in 2010-11, I decided to terminate my membership, leave $3 behind, and spend the time on something else. What was a good thing over time declined and I'd not be surprised if they went out of business so cashed out.

KathyWdrf Feb 13, 2011 7:55 pm

Funny thing is, I've gotten MORE e-rewards surveys in the past year than I generally did in each of the several previous years.

I doubt that e-rewards is "going out of business."

Whether it's really a worthwhile use of my time is another issue entirely. ;)

anbhc Feb 16, 2011 10:30 pm

earned a penny on a Erewards survey!!!!
 
Wow after 10 minutes of questions I was disqualified and earned 1 penny:

# Topic: Study about Business Technology
# Research Sponsor: Harris InteractiveA Valued e-Rewards Partner
# Full credit amount*: receive $10.00 in e-Rewards Currency when you access and fully complete the research survey.
# Partial credit amount*: receive $0.01 in e-Rewards Currency as a token of our appreciation if your survey answers do not meet the criteria to fully qualify for the study OR if the predetermined number of participants has been reached.
# The full survey should take approximately 25 minutes to complete.

Brendan Feb 17, 2011 8:12 am

Wow, Anbhc! All my surveys offer a consolation payout of 25c--$1 !
Anyway in mid-January I was rejected after ~20 questions about a health problem, so I complained as others had described in this thread. Next day I got a response from an e-r employee Ben who credited my account for the full amount :) ! Try it!

flapping arms Feb 17, 2011 8:43 am

In my nsh opinion, if they pay a consolation of 1 penny after 10 minutes of survey, that's worth a complaint.

goalie Feb 28, 2011 8:55 am

Hilton rewards out of stock?
 
I was trying to redeem $100 for 7,000 HitlonHonors points and I kept getting "unable to communicate with Hilton Honors" as an error message. Now when trying to redeem, it shows "7,000 Hilton HHonors® Bonus Points (Out of Stock)" and when checking the other HH redemption values, they are also all "out of stock". Any thoughts?

Carolellen607 Feb 28, 2011 9:50 am


Originally Posted by goalie (Post 15947025)
I was trying to redeem $100 for 7,000 HitlonHonors points and I kept getting "unable to communicate with Hilton Honors" as an error message. Now when trying to redeem, it shows "7,000 Hilton HHonors® Bonus Points (Out of Stock)" and when checking the other HH redemption values, they are also all "out of stock". Any thoughts?



I had the same experience. I was just going to post here and ask if others had this problem. Hopefully erewards is not getting rid of the Hilton points association since this is one of the only rewards I find attractive. I emailed them the other day when I was getting the communication error. I wiill post back if I get an answer.

goalie Feb 28, 2011 9:58 am


Originally Posted by Carolellen607 (Post 15947357)
I had the same experience. I was just going to post here and ask if others had this problem. Hopefully erewards is not getting rid of the Hilton points association since this is one of the only rewards I find attractive. I emailed them the other day when I was getting the communication error. I wiill post back if I get an answer.

Thank you ^ and at least I'm not alone in not only seeing this and if finding the HH reward one of the best ones :)

foxberg Feb 28, 2011 10:02 am


Originally Posted by goalie (Post 15947412)
Thank you ^ and at least I'm not alone in not only seeing this and if finding the HH reward one of the best ones :)

I think PCR redemption @ 4K/$100 is a better value...

Brendan Feb 28, 2011 1:12 pm

Man oh man! I guess I'm lucky then. I redeemed for HH on Nov. 4 & marked my calendar for Feb. 2--3 (90--91 days later) when I could redeeem again! I reached ER$100 in mid-Jan. & prayed the award would not be cut out. I got a 'sorry too soon' msg. on Feb. 2 but a 'yes' on Feb. 3.

Now I have ER$47 & my calendar is marked for May 5. If ER does pull the HH award, I shall grab 1000 DL as soon as I hit $50 & GOODBYE! I find many of their surveys to be a tedious PITA anyway, asking the same thing with minor differences 10 times over.

Foxberg, I value 1 PC = 1.5 HH, so 4K PC would be almost as good, but I have just Cracked My Case + gotten the new Visa bonus + earned 3 Sweet Dilemma nights, so I have PC out the wazoo now! Choice Priv. or LaQuinta, anyone??

foxberg Feb 28, 2011 2:13 pm


Originally Posted by Brendan (Post 15948711)
Man oh man! I guess I'm lucky then. I redeemed for HH on Nov. 4 & marked my calendar for Feb. 2--3 (90--91 days later) when I could redeeem again! I reached ER$100 in mid-Jan. & prayed the award would not be cut out. I got a 'sorry too soon' msg. on Feb. 2 but a 'yes' on Feb. 3.

Now I have ER$47 & my calendar is marked for May 5. If ER does pull the HH award, I shall grab 1000 DL as soon as I hit $50 & GOODBYE! I find many of their surveys to be a tedious PITA anyway, asking the same thing with minor differences 10 times over.

Foxberg, I value 1 PC = 1.5 HH, so 4K PC would be almost as good, but I have just Cracked My Case + gotten the new Visa bonus + earned 3 Sweet Dilemma nights, so I have PC out the wazoo now! Choice Priv. or LaQuinta, anyone??

I'll be done with CTC in two weeks too, but you can never have too many PCR points!!! :D

hautecouTours Mar 1, 2011 3:44 am

I, too, am sorry to see HH go as I've earned over 50K points in the past four years. However, I too have found that eRewards has declined during the time I've been a member and will probably terminate my membership once I get to the $50 threshold. cheers!

mareh Mar 1, 2011 9:18 am

I just redeemed for $100 HH a few weeks ago. I was on the fence as to whether E-Rewards was worth it anymore, but if HH is permanently gone, that makes it an easy choice for me.

foxberg Mar 1, 2011 9:29 am

Since my last redemption in August I have accumulated around $600 in my accounts. If I redeem them now I will have around 30K PCR, but I'm waiting for another Double Partner promotion.

Brendan Mar 1, 2011 10:48 am

I just sent ER an email thanking them for earlier missing credits & asking,
"How long will Hilton points remain Out Of Stock?? My friends & I are concerned it may be permanent!" I shall report their response 2U all!

PCMflyer Mar 1, 2011 1:29 pm

I have used E-rewards for just two items. The Hilton award for 7,000 points was what I liked best. I also did the U S Air during their grand slam each year. If Hilton doesn't return I will greatly reduce my participation in the program.

Carolellen607 Mar 1, 2011 4:37 pm

Woo Hoo-- Hilton Point rewards are back in stock
 
I just redeemed for 7000 points!

Boleslav Mar 2, 2011 10:51 am

HH works!
 
HHonors - do not panic,I had the same problem on 2/27, but then was able to purchse 7000 points on 3/1/11.

try it again

goalie Mar 2, 2011 11:00 am


Originally Posted by Carolellen607 (Post 15957125)
I just redeemed for 7000 points!

As did I and thank you for the PM heads up ^

gqsewertube Mar 3, 2011 4:54 pm

Regarding the 90 day HHonors redemption limits, has anyone successfully deposited HHonors points from a second e-reward account in a 90 day period to a single HHonors account? Or does it block the number?

neuromancer Mar 4, 2011 3:52 am

You can't do this, I've tried. Must wait 90 days.

jgxtrav1 Mar 4, 2011 6:32 am


Originally Posted by gqsewertube (Post 15971034)
Regarding the 90 day HHonors redemption limits, has anyone successfully deposited HHonors points from a second e-reward account in a 90 day period to a single HHonors account? Or does it block the number?

Not possible ....

E-Rewards will not allow more than 1 Hilton Hhonors redemption every 90 days either to:

the same Hilton account from two different E-Rewards accounts
or
two different Hilton accounts from the same E-Rewards account

I've tried both and they both fail!

Brendan Mar 4, 2011 8:49 am

+1 jgxtrav1 !


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