Getting Internal Server Error when trying to claim Avios.com.... and that's the only redemption option that account has!

Because we are quick to bask E-Rewards I wanted to post a quick kudo to them. Late last week I completed a long ($12.50) survey and the last question asked for my complete home address - which I did not want to give them (I entered my state and zip code previously). Then it said that wasn't acceptable and disqualified me.

I contacted E-Rewards and I received confirmation over the weekend, and an email today saying my account had been credited (and it has been).

I haven't always received satisfaction from them - but I'm very happy about this one - I don't get surveys for that amount very often :-)

Don't they already have your home address, for purposes of shipping various rewards to you? Every time I redeem a reward (even if it is an electronic award), they ask me to confirm my shipping address.

E-Rewards does - but not the company that is doing the survey.

Something similar here - saying I have redeemed for Avios in the last redemption period (30 days), and I have not for more than 60 days. Will write to see what's wrong. Looks like they might have changed the 30 days to 90 or something and haven't updated the T&C

In my case I haven't redeemed since the end of December...

Same problem here... just send an e-mail... :mad:

Did anybody get a response? They replied to me with a copy of the FAQ...

No, no response from e-rewards UK, but I could redeem next award after complaining and waiting some 5, 6 days...

Is anyone else having problems signing in to their account? I am having problems. When I try my secret question it tells me it's invalid. I try requesting a new password and get no response. :mad:

I just tried both our accounts and didn't have a problem.

I just tried logging into the website and both the e-rewards and e-rewards+ mobile apps and did not have any issues

opinion theft
 

Thanks to walkdmx for raising the issue of 'opinion theft'

"it is considered opinion theft by the ethics associations which these surveyors must belong to. Complaints are vigorously pursuued at the top levels of the companies, and I have had recognition withdrawn for several companies from various associations which then list them as Unethical. So you do have very good options to pursue those who steal from you."

I just completed a survey through E-rewards that linked to (intellisurvey link removed by moderator) that required 35 minutes of my time with a reward of $8.25 in E-reward currency. After completing the entire survey, I received a screen message stating:

"Thank you for your interest in this study. Unfortunately, this study has received the number of responses required from your particular survey group. Your e-Rewards account has been credited the partial credit amount."

I reported it to E-rewards and we'll see what happens.

E-rewards [Master Thread]
 

^^

I don't think I have ever experienced this with erewards however GlobalTestMarket and OpinionMilesClub are really bad with this, I make sure to send in a complaint every time. I now feel bad for how many times I send in a complaint to GlobalTestMarket... But I shouldn't be the one feeling bad!

Sometimes they place control questions inside the survey, to make sure you are reading the questions carefully. For example "Please choose 4". If you give a wrong answer, you are disqualified.