Jul 23, 2016, 6:26 am
Last edit by: viajero boricua
Additional Info about MyPoints
UA occasionally goes out of stock, but usually returns within a few days.
UA occasionally goes out of stock, but usually returns within a few days.
MyPoints [Master Thread]--NEW
Sep 21, 2024 | 6:29 am
#2161
Join Date: Sep 2012
Posts: 244
UA redemptions for me have required a screen shot of my account-ledger showing the verified status of my redemption. I contact them 10 to 12 business days after I redeemed points for miles and generally the miles post to United the next day. I get the impression Mypoints would not follow through on the redemption without my contacting them.
Much poorer than it used to be. I hold out little hope for any improvement.
Much poorer than it used to be. I hold out little hope for any improvement.
Oct 2, 2024 | 3:54 pm
#2162
Join Date: Sep 2012
Posts: 244
A quick follow up on MyPoints redemption. On September 12 I redeemed 13,800 points for 5000 United Airline miles. Today, after contacting MyPoints customer service the United miles showed in my account. September 12 to October 2. M guess is if I had never contacted customer service I would never have gotten the United miles. Be diligent, follow up.
Nov 30, 2024 | 4:36 am
#2163
Join Date: Feb 1999
Location: City with Tax-Payer subsdized AA Maintance Base
Programs: Enough to Cause a Migraine
Posts: 1,862
As a data point, I had an exceptional experience with redeeming MyPoints for United Mileage Plus Miles.
Redeemed 13,800 MyPoints for 5,000 United Mileage Plus Miles on November 26, 2024, and the miles posted to my account the next day, on November 27, 2024.
No need to contact customer support, everything posted flawlessly, quicker than expected.
Redeemed 13,800 MyPoints for 5,000 United Mileage Plus Miles on November 26, 2024, and the miles posted to my account the next day, on November 27, 2024.
No need to contact customer support, everything posted flawlessly, quicker than expected.
Jan 4, 2025 | 11:28 am
#2166
Join Date: Jan 2008
Location: JFK, BUR, YVR
Programs: AC, AS (PLT), BA, DL, HH (G), MR (TIT/LTP), UA (*S), UScAAre (1,94MM), WN
Posts: 5,332
Jan 6, 2025 | 5:22 pm
#2167
Join Date: Sep 2012
Posts: 244
When I first redeem for United miles i take a screen shot of my Account Statement that shows the redemption. Two weeks later if I haven't had the miles deposited into my account, I send the screen shot and ask them if they can help with the redemption. Sometimes the same day, sometimes the next day, the miles post to my United account, and I get an apology email from My Points.
Works for me, give it a try.
Works for me, give it a try.
Jan 7, 2025 | 7:19 am
#2169
Join Date: Jan 2008
Location: JFK, BUR, YVR
Programs: AC, AS (PLT), BA, DL, HH (G), MR (TIT/LTP), UA (*S), UScAAre (1,94MM), WN
Posts: 5,332
Jan 17, 2025 | 11:04 am
#2171
Join Date: Jan 2008
Location: JFK, BUR, YVR
Programs: AC, AS (PLT), BA, DL, HH (G), MR (TIT/LTP), UA (*S), UScAAre (1,94MM), WN
Posts: 5,332
I guess it was just me. After my third complaint, all three redemptions posted.
Jan 17, 2025 | 1:29 pm
#2172
Join Date: Sep 2012
Posts: 244
uxb, glad to hear MyPoints finally came through for you. Out of curiosity, when you contact them what is your attitude? When I contact them I attach a copy of my Account Statement and indicate any problems must be on my end. I never get angry or accuse them of being difficult to deal with, which they are. I always remember I want MyPoints to help me. Flies, sugar and vinegar...
Jan 17, 2025 | 1:36 pm
#2173
Join Date: Jan 2008
Location: JFK, BUR, YVR
Programs: AC, AS (PLT), BA, DL, HH (G), MR (TIT/LTP), UA (*S), UScAAre (1,94MM), WN
Posts: 5,332
uxb, glad to hear MyPoints finally came through for you. Out of curiosity, when you contact them what is your attitude? When I contact them I attach a copy of my Account Statement and indicate any problems must be on my end. I never get angry or accuse them of being difficult to deal with, which they are. I always remember I want MyPoints to help me. Flies, sugar and vinegar...
Jan 17, 2025 | 3:37 pm
#2175
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .60 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 17,996
