The Ryanair experience....
#16
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#17
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And there's the rub.
All these so called horror stories about Ryanair basically stem from the fact that some numpties are still unable to access their website,follow the clearly stated T & C's,print off a boarding card,pack hand luggage within the clearly defined limits and present themselves at the check-in desk.
All these so called horror stories about Ryanair basically stem from the fact that some numpties are still unable to access their website,follow the clearly stated T & C's,print off a boarding card,pack hand luggage within the clearly defined limits and present themselves at the check-in desk.
#18
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. But without any evidence here, I'm wondering if by "relevant authorities" you are referring to the intense counter-information campaign made by Ryanair to dismiss the allegations. The "lie" (I'd call it a "fallacy"...) is to say they broke the law. No indeed they did not, those who say so are wrong. Playing around with rules is their speciality, so they know how to have the law on their side - not always though (cf. gross abuse of EU freedom of movement vs. establishment in France). They often carry the minimum legal requirement (and "50% of pilots choose to take more" dixit Ryanair management, well sorry even if that's true it's little), from that point of view they don't breach the law, yet they do potentially endanger people's lives* with risky behavior triggering emergency landings that ought not to be (*Be it for that matter or for exhausted FAs btw).
Of course, it doesn't take away any of their merit in proposing commercially competitive rates for a good on-time record that people are so happy with, at regional airports abandoned by legacy carriers which may be useful to many pax (but then again thanks in part to taxpayer money subsidizing the FR flights and blackmailing tactics).
#19
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I find it difficult to comprehend your feelings for Ryanair.
I have flown Ryanair many, many times (up to 50 sectors per annum) and can recommend the airline. Good crews, safe, reliable, punctual and excellent value.
For context (in case anyone may think my positive view is due to not ever travelling on other airlines and therefore not having anything to compare Ryanair with), the vast majority of the rest of my air travel is in first and business classes with BA and Emirates'.
I have flown Ryanair many, many times (up to 50 sectors per annum) and can recommend the airline. Good crews, safe, reliable, punctual and excellent value.
For context (in case anyone may think my positive view is due to not ever travelling on other airlines and therefore not having anything to compare Ryanair with), the vast majority of the rest of my air travel is in first and business classes with BA and Emirates'.
Some people can't be pleased.
#20
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On a purely sexist note I also prefer the FAs on FR.Some damn fine East European babes as the annual Ryanair swimsuit calendar can attest to.
#21


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The treatment of these pax was an absolute disgrace. I don't care how much they paid for their ticket. In a previous life, I worked for an airline where the rule was that a couple of staff had to stay in the office until the plane was airborne half an hour just in case it returned and the pax needed looking after. In this case, the plane didn't even got off the ground yet everyone in Ryanair headed home. Ryanair should have had staff available to look after these pax. I have flown many times with Ryanair and things have been fine. But the simple fact is that its history is littered with many examples where Ryanair has shown that it literally does not give a flying **** when it comes to the fare paying public.
Last edited by trustno1; Feb 21, 2014 at 1:05 am
#22


Join Date: May 2012
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Time to Wake Up
I think you need to remember leaving aside all the debates about extra charges, printing your own pass etc.
The fact remains this is a company who actually woke up and admitted they treat passengers like rubbish and need to change thier act as they started to lose ground to rivals such as Easyjet. When you have a boss who makes speeches they way he does and rubs everyone up the wrong way, it is not a good thing.
Time will tell if they actually change their ways.
Regardless if how much you pay for a ticket or what you expect I think we all have to be honest and admit if you were on that flight you would be pretty pissed off.
The fact remains this is a company who actually woke up and admitted they treat passengers like rubbish and need to change thier act as they started to lose ground to rivals such as Easyjet. When you have a boss who makes speeches they way he does and rubs everyone up the wrong way, it is not a good thing.
Time will tell if they actually change their ways.
Regardless if how much you pay for a ticket or what you expect I think we all have to be honest and admit if you were on that flight you would be pretty pissed off.
#23
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You are obviously au fait with the incidents and know where exactly the "lie" was, so don't need my links to familiarise yourself with it.
The Spanish Civil Aviation Accident and Incident Investigation Commission (CIAIAC) agreed if you want to know the relevant authorities.
Ryanair's positive spin on the incidents is to be expected and taken within an overall perspective of what happened. There was no need to scaremonger on this point, as it devalued what other issues you raised.
The Spanish Civil Aviation Accident and Incident Investigation Commission (CIAIAC) agreed if you want to know the relevant authorities.
Ryanair's positive spin on the incidents is to be expected and taken within an overall perspective of what happened. There was no need to scaremonger on this point, as it devalued what other issues you raised.
#24


Join Date: Feb 2012
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Petrus - I suspect there are people that would happily allow Ryanair to physically flagellate them in their seats if the price was right and the plane got there on time. There may even be some out there that take perverse pleasure in going with the Fawlty Towers of the skies. And therefore FR will continue to exist, with a capital 'F', and there's no point trying to dissuade them.
I guess I have no major axe to grind here as I've never personally been the victim of their legendary approach to customer service. I simply choose not to put myself at risk of that happening, and go with other carriers instead. Incidents like the one in your OP are just a reminder to me why I avoid them. To everyone else that doesn't, I wish you continued luck!
I guess I have no major axe to grind here as I've never personally been the victim of their legendary approach to customer service. I simply choose not to put myself at risk of that happening, and go with other carriers instead. Incidents like the one in your OP are just a reminder to me why I avoid them. To everyone else that doesn't, I wish you continued luck!
#25
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I don't fly them, as I prefer not to fly someone who works so hard to keep unions out their business, even to threatening and intimidating staff who want to start one.
http://www.irishtimes.com/business/s...-rpg-1.1568198
http://www.irishtimes.com/business/s...-rpg-1.1568198
#26


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I suspect there are people that would happily allow Ryanair to physically flagellate them in their seats if the price was right and the plane got there on time. There may even be some out there that take perverse pleasure in going with the Fawlty Towers of the skies.
I suspect most of the militantly anti-Ryanair types are near to airports where they have multiple choices - good for them. On the other hand, I recently heard a young woman from Bergamo (although not that far from MXP or LIN) rhapsodising about Ryanair, saying they had opened up the world for her. If flagellation was involved, she wasn't telling.
#28
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I was wondering whether the EC261/2004 should not be limited to tickets above, say, 100 euros (including taxes and fees). While it's terrible for the affected pacs to be stranded like this at STN, opting to fly (ultra)-LCC should come with the understanding being treating like cattle In any case, I am more than happy that the last flight I took with FR is almost a decade ago and never again.
#29
Join Date: Nov 2010
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There are emergency exits on Ryanair planes.
Full power to the police for getting them off the plane quickly, and breaking into the airport.
However I was under the impression that the police were allowed to check passports and let people in the country. On that flight of be very surprised of there was more than a handful of non eu citizens.
Indeed g4s were approving people to fly on a domestic flight last night at lhr, based on their opinion of a driving license or passport photo.
However these things happen. How soon we forget
http://m.bbc.co.uk/news/uk-22717377 - British Airways passengers sleep at Venice airport
€250 compensation and something on top of that (Ryanair Avios?) for the illegal treatment.
Or you could try a criminal charge against the pilot.
Full power to the police for getting them off the plane quickly, and breaking into the airport.
However I was under the impression that the police were allowed to check passports and let people in the country. On that flight of be very surprised of there was more than a handful of non eu citizens.
Indeed g4s were approving people to fly on a domestic flight last night at lhr, based on their opinion of a driving license or passport photo.
However these things happen. How soon we forget
http://m.bbc.co.uk/news/uk-22717377 - British Airways passengers sleep at Venice airport
€250 compensation and something on top of that (Ryanair Avios?) for the illegal treatment.
Or you could try a criminal charge against the pilot.
Last edited by paulwuk; Feb 21, 2014 at 11:04 am
#30


Join Date: Oct 2002
Location: UK
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These people hadn't actually left the country. We have no outbound Immigration checks, there is no international airside area at STN, nor does STN do airside transfers... so if you're departing from STN surely you're in the UK until your aircraft leaves the ground?

