Petrus - I suspect there are people that would happily allow Ryanair to physically flagellate them in their seats if the price was right and the plane got there on time. There may even be some out there that take perverse pleasure in going with the Fawlty Towers of the skies. And therefore FR will continue to exist, with a capital 'F', and there's no point trying to dissuade them.

I guess I have no major axe to grind here as I've never personally been the victim of their legendary approach to customer service. I simply choose not to put myself at risk of that happening, and go with other carriers instead. Incidents like the one in your OP are just a reminder to me why I avoid them. To everyone else that doesn't, I wish you continued luck!