Using Uber while abroad
#76
Join Date: Apr 2004
Programs: AA, UA, SQ, VA, QF, AF, BA
Posts: 2,865
I'm Aussie based and plan to use Uber on an upcoming trip to South America and the USA. I won't be using global roaming as it's very expensive here. So assuming I can order an Uber using wifi, what happens if the driver tries to call the number and no one answers? What if they can't find you?
When you order an Uber using wifi, is there a comments section where you can tell them you don't have a phone and where they can find you?
When you order an Uber using wifi, is there a comments section where you can tell them you don't have a phone and where they can find you?
#77
Join Date: Mar 2013
Posts: 75
I'm Aussie based and plan to use Uber on an upcoming trip to South America and the USA. I won't be using global roaming as it's very expensive here. So assuming I can order an Uber using wifi, what happens if the driver tries to call the number and no one answers? What if they can't find you?
When you order an Uber using wifi, is there a comments section where you can tell them you don't have a phone and where they can find you?
When you order an Uber using wifi, is there a comments section where you can tell them you don't have a phone and where they can find you?
Some folks are able to use wifi calling apps (outside of hangouts) , and if that is possible, this may allow you to reach your driver. On an android phone, u can use hangouts to call but the quality varies and if wifi is spotty, the call may not complete. Plus the Uber app seems to want to route calls through the native calling app, not hangouts (even if it is set as default).
That said, some things to keep in mind is that u won't be able to text from another phone (or have someone do it for you) since the driver's actual phone number is masked. I also couldn't text using the google voice app, although my google voice number is listed on my account because, again, Uber wanted to use the native messaging app. There maybe around this but I gave up. lol
I've been in your situation and I have often requested an uber with my tablet but did not have a phone (or was roaming). I simply requested the uber once I was in the spot so I would make sure not to miss them. A few times, the uber would cancel on me but I was always able to request another one. If I noticed that the driver had some trouble finding me or attempted to call, I always apologized and informed them that my phone wasn't working. Just be sure to avoid surge times if you can, and you should be good.
#78
Join Date: Mar 2013
Posts: 75
This was not an issue when I worked there a year ago. As an alternative, your wife (of you) can also log on to her account from her phone and request a ride for you. Just tell the driver who the rider is and you will be good.
#79
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,040
My uber experience is limited solely to the US and China. In the case of the former, calling the driver isn't even an option in some cities, but it's nice for them to able to call you. Meanwhile, in China, I wouldn't dream of using uber without a working phone because getting picked up in crowded areas requires voice capabilities.
#80
Uber in Panama
I recently used Uber in Panama City, from the city to the airport (thanks to a $20 credit for first use). The car was nicer than the regular taxis, and it was actually slightly cheaper than airport taxis.
I used my hotel wifi to get Uber, and the driver had no problems locating me.
I used my hotel wifi to get Uber, and the driver had no problems locating me.
#81
Join Date: Aug 2010
Location: LAS, MPL
Programs: DL Platinum, 1 MM
Posts: 1,321
I recently tried to use Uber in Peru - couldn't get it to work, and couldn't get my service inquiry answered. There are alteratives though, used Cabify in Lima and worked perfectly, including a 25 soles sign-up credit
#82
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
French high court just upheld the ban on Uberpop in France. Normal Uber still works fine though.
http://www.france24.com/en/breaking/...haring-service
Meanwhile Blablacar is proving rather popular here. https://www.blablacar.fr/
http://www.france24.com/en/breaking/...haring-service
Meanwhile Blablacar is proving rather popular here. https://www.blablacar.fr/
#84
Join Date: Apr 2004
Programs: AA, UA, SQ, VA, QF, AF, BA
Posts: 2,865
I would recommend narrowing your location down as close as possible to where you will be. I don't think there is a comments section, though. You would want to call or text, but it sounds like you won't be able to do that.
Some folks are able to use wifi calling apps (outside of hangouts) , and if that is possible, this may allow you to reach your driver. On an android phone, u can use hangouts to call but the quality varies and if wifi is spotty, the call may not complete. Plus the Uber app seems to want to route calls through the native calling app, not hangouts (even if it is set as default).
That said, some things to keep in mind is that u won't be able to text from another phone (or have someone do it for you) since the driver's actual phone number is masked. I also couldn't text using the google voice app, although my google voice number is listed on my account because, again, Uber wanted to use the native messaging app. There maybe around this but I gave up. lol
I've been in your situation and I have often requested an uber with my tablet but did not have a phone (or was roaming). I simply requested the uber once I was in the spot so I would make sure not to miss them. A few times, the uber would cancel on me but I was always able to request another one. If I noticed that the driver had some trouble finding me or attempted to call, I always apologized and informed them that my phone wasn't working. Just be sure to avoid surge times if you can, and you should be good.
Some folks are able to use wifi calling apps (outside of hangouts) , and if that is possible, this may allow you to reach your driver. On an android phone, u can use hangouts to call but the quality varies and if wifi is spotty, the call may not complete. Plus the Uber app seems to want to route calls through the native calling app, not hangouts (even if it is set as default).
That said, some things to keep in mind is that u won't be able to text from another phone (or have someone do it for you) since the driver's actual phone number is masked. I also couldn't text using the google voice app, although my google voice number is listed on my account because, again, Uber wanted to use the native messaging app. There maybe around this but I gave up. lol
I've been in your situation and I have often requested an uber with my tablet but did not have a phone (or was roaming). I simply requested the uber once I was in the spot so I would make sure not to miss them. A few times, the uber would cancel on me but I was always able to request another one. If I noticed that the driver had some trouble finding me or attempted to call, I always apologized and informed them that my phone wasn't working. Just be sure to avoid surge times if you can, and you should be good.
I probably will get a US sim card but it still wouldn't be the same number in my account and iirc, it's a bit of a pita to verify the phone number.
It's been over a year since we last used Uber so I was hoping they had some system in place for people who are using Uber outside their home country. All they need is some comment field where I could put "Standing in front of ABC Shop" or whatever. Our photo is in the Uber profile on both our accounts.
#85
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,040
#87
Join Date: Nov 2011
Location: LHR
Programs: HH D,CC,SPG,AZ: Gold;BA Silver, TK Elite
Posts: 809
Used it twice in Sao Paulo today, both cases uber black
Timing is great, the cars are very good (though what is uber black would be probable the equivalent of uberX/uberExec)
First driver (Toyota Corolla)did not speak english but had translation apps when they wanted to make themselves understood.
Second driver (Hyundai Elantra) did speak a little english and had some sweets and coolers.
Both drivers were using the Waze app for getting around the infamous traffic in Sao Paulo
Timing is great, the cars are very good (though what is uber black would be probable the equivalent of uberX/uberExec)
First driver (Toyota Corolla)did not speak english but had translation apps when they wanted to make themselves understood.
Second driver (Hyundai Elantra) did speak a little english and had some sweets and coolers.
Both drivers were using the Waze app for getting around the infamous traffic in Sao Paulo
#88
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,811
So far used Uber in Paris and Budapest.
For Paris, I only used them for travel within the city as their pricing to/from CDG is higher than LeCab (who offers a good service for their price). Positives experiences with all the Uber drivers. Very friendly folks who would get out and open the door, including those who drive for UberX. I was lucky and got a Mercedes E Series for one of the UberX rides too!
For Budapest, I didn't use them from the airport as I didn't hear much about Uber in Budapest. The social media pages for them aren't very active, so I just took the taxi from the airport. However, I did use Uber a few times within the city and have to say it was an average experience. Half of the drivers were driving pretty fast so it was a bit uncomfortable for my liking. It's worth noting that only UberX is offered and the cars are all pretty small, so if you have any luggage you might be better off with a taxi or public transport (if this works for you).
For Paris, I only used them for travel within the city as their pricing to/from CDG is higher than LeCab (who offers a good service for their price). Positives experiences with all the Uber drivers. Very friendly folks who would get out and open the door, including those who drive for UberX. I was lucky and got a Mercedes E Series for one of the UberX rides too!
For Budapest, I didn't use them from the airport as I didn't hear much about Uber in Budapest. The social media pages for them aren't very active, so I just took the taxi from the airport. However, I did use Uber a few times within the city and have to say it was an average experience. Half of the drivers were driving pretty fast so it was a bit uncomfortable for my liking. It's worth noting that only UberX is offered and the cars are all pretty small, so if you have any luggage you might be better off with a taxi or public transport (if this works for you).
#89
Join Date: Apr 2005
Programs: Hyatt Diamond; United 1P; Marriott Silver; Hilton-Silver
Posts: 99
Used it twice in Sao Paulo today, both cases uber black
Timing is great, the cars are very good (though what is uber black would be probable the equivalent of uberX/uberExec)
First driver (Toyota Corolla)did not speak english but had translation apps when they wanted to make themselves understood.
Second driver (Hyundai Elantra) did speak a little english and had some sweets and coolers.
Both drivers were using the Waze app for getting around the infamous traffic in Sao Paulo
Timing is great, the cars are very good (though what is uber black would be probable the equivalent of uberX/uberExec)
First driver (Toyota Corolla)did not speak english but had translation apps when they wanted to make themselves understood.
Second driver (Hyundai Elantra) did speak a little english and had some sweets and coolers.
Both drivers were using the Waze app for getting around the infamous traffic in Sao Paulo
Last edited by kimag; Nov 16, 2015 at 9:31 pm Reason: additional question