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Old Nov 5, 2015, 11:11 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: CPH-Flyer
READ BEFORE COMMENTING IF YOU ARE NEW,

Hamad International Airport (HIA) offers passengers a number of different lounges.

This thread, is specifically for the Al Safwa First Class Lounge. Information on the other Lounge options at HIA, can be found here.

Does Al Safwa have a web page?
Yes: http://www.qatarairways.com/global/e...-al-safwa.page

Dining Menu
https://www.qatarairways.com/content...-dining-en.pdf

Where can I find Al Safwa Lounge?
The Lounge is located on Level 3 of the airport.

Can I use the Qatar Airways Al Safwa Lounge?

Access is based on your underlying fare bucket. This means that upgraded tickets, maybe except upgrades with QPoints (see post 2735), are not granted access.

Access is thus restricted to Qatar Airways First Class, and OneWorld First Class passengers :
- either holding a First Class boarding pass* for their next flight
- or holding a First Class boarding pass from their previous flight.

Additionally, Privilege Club platinum club travelling on any business-class fare are welcomed into the lounge. This is a facility introduced recently and one that could just as easily disappear.

- Guests are not permitted.
* Operational Upgrades to First do not give access. Upgrades with Qpoints may do give acces (see post 2735 - Sept 2022)

Arrival access on mid and long haul? (eg. coming from LHR in F)

YES

​​​​​
Ex. CAI-DOH-HEL
Arrival access regional F? (eg. coming from CAI in F)

Yes.
Caveat, if your underlying J fare is P, then the no lounge access for business light kicks in. And there is no access.

Privilege Club Platinum members are currently allowed in the lounge when travelling on any QR business-class fare: that could change. Other Oneworld Emerald members are directed to the Platinum lounge(s) when travelling in any class, and the Al Mourjan lounge when travelling on relevant business-class fares. Yup, it gets complicated.

What does the lounge look like?
Reports on the Lounge, can be found here and here. Photographs of the lounge, can be found here.

Is there a Spa?
Yes, there is a full Spa, but you will have to pay for treatments. A full list of treatments available can be found here

What about the sleeping rooms?
Stargold in http://www.flyertalk.com/forum/28199729-post1177.html suggests that access to sleeping rooms is as follows:
'* No reservations allowed - always first-come first-served
* Only available if the remaining time until the flight departure is more than 4 hours
* Passengers are allowed maximum six hours' usage - for any further usage, a fee of QAR 450 is payable for a second block of six hours.
* No F&B of any kind except bottled water in the sleeping rooms.'


What changes can I expect during Ramadan?
Ramadan affects QR and you in many ways so please look at ramadan to see how you are affected.

Updated: 19/11/2023


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QR Al Safwa First Class Lounge

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Old Oct 19, 2016, 11:53 am
  #901  
 
Join Date: Oct 2016
Location: LHR
Programs: Hilton Gold, M&M HON & SPG Plat
Posts: 44
Originally Posted by Flyiboy
I assume you will going LHR-DOH-JNB ?
QR does have 1st on the LHR-DOH route but not to JNB
I don't think that you will have access to the AL-Sawfa Lounge whilst connnecting. Perhaps on the return if you do 1st..
Yes, the stopover is at DOH for 7 hours.

I've just double checked and there isn't a F product from DOH to JNB which is annoying but also explains the pricing when I called.

Thanks!
TheFlyingPanda is offline  
Old Oct 19, 2016, 12:19 pm
  #902  
 
Join Date: Nov 2004
Location: Norway
Programs: EBS, EY Gold Eite, EK Gold, QR Platinum, Accor Gold
Posts: 476
Originally Posted by toastedcafe
Guys, flying CDG-DOH-ADD. Flight CDG-DOH in F (arriving 23:35) and DOH-ADD in J (departing next day 20:15), thus I have a 20 hour layover (no other flight from DOH to ADD available). According to the wiki, I will be granted access to Al Safwa since my F flight is more than 5 hours. I am planning to spend some hours in the lounge on arrival and then hit the city in the morning for some hours. Would I still be granted access to Al Safwa when I come back? Or would I be redirected to Al Mourhan?
Hi toastedcafe, are you flying on a paid ticket on QR? If yes, you will be entitled for STPC.
RUN4FUN is offline  
Old Oct 19, 2016, 1:17 pm
  #903  
 
Join Date: Apr 2013
Location: who knows!
Programs: FB PFL, TK Gold, PC Platinum
Posts: 442
Originally Posted by RUN4FUN
Hi toastedcafe, are you flying on a paid ticket on QR? If yes, you will be entitled for STPC.
RUN4FUN, paid ticket and already have STPC.. thus will arrive , Hit Al Safwa for some food and drinks.. then hotel for some sleeping and pool time , --and then back to Al Safwa some some hours before my flight! Life can be sweet sometimes
toastedcafe is offline  
Old Oct 21, 2016, 10:16 am
  #904  
 
Join Date: Mar 2012
Posts: 3,166
I was at the Al Safwa today, and they were celebrating the first anniversary of the lounge.
As part of the celebration, they had a special dining menu with better food options than the regular menu.
I was told this anniversary special menu will only last for 3 days starting today (10/21), although they _may_ extend it.
The food was good!
agjil is offline  
Old Oct 21, 2016, 11:05 am
  #905  
 
Join Date: Apr 2008
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Posts: 1,257
The food should always be good!
wripro is offline  
Old Oct 21, 2016, 1:39 pm
  #906  
 
Join Date: Jul 2009
Location: Brisbane
Programs: QF Gold
Posts: 141
Excellent timing

Originally Posted by agjil
I was told this anniversary special menu will only last for 3 days starting today (10/21), although they _may_ extend it.
Can't wait to give it a try. Get in ex SYD on Monday morning and transit to AUH in first. Can't wait for my first QR experience after many EK flights.

Cheers from Brisbane,

pswissoz
pswissoz is offline  
Old Oct 22, 2016, 8:37 pm
  #907  
 
Join Date: Apr 2008
Programs: QFF
Posts: 241
I am travelling syd-doh-lhr on QR/BA in F.

Will I get in?
somebol is offline  
Old Oct 23, 2016, 2:01 am
  #908  
 
Join Date: Mar 2008
Location: London, UK
Programs: BA Gold (OW Emerald) & Jet Airways - Thank goodness i never got started.......most awful FF program
Posts: 2,385
Originally Posted by somebol
I am travelling syd-doh-lhr on QR/BA in F.

Will I get in?
You will do. First of all you are coming of an QR F flight which is longer than 5 hrs (Syd-Doh). Alternatively, you are departing on a OW F flight from DOH.
d3vski is offline  
Old Oct 23, 2016, 2:56 am
  #909  
 
Join Date: Jul 2015
Posts: 973
I disagree. Departing in OW F does not guarantee access. Still surprises me so many people here think that it does, based on the occasional OW F passenger being granted access. I actually have yet to see a BA passenger granted access whereas I've seen plenty denied access.

The correct advice would be YMMV. Try your luck but it is NOT QR policy and it's misleading for people here to continue to promulgate unverified, incorrect information.
Phaze is offline  
Old Oct 23, 2016, 3:05 am
  #910  
Moderator: Qatar Airways
 
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,949
Originally Posted by Phaze
I disagree. Departing in OW F does not guarantee access. Still surprises me so many people here think that it does, based on the occasional OW F passenger being granted access. I actually have yet to see a BA passenger granted access whereas I've seen plenty denied access.

The correct advice would be YMMV. Try your luck but it is NOT QR policy and it's misleading for people here to continue to promulgate unverified, incorrect information.
Somebol - You will be granted access to the Al Safwa due to your incoming flight from SYD being in F.

Phaze - While I am usually one of the first to say that the Lounge Agents are unreliable, I have been granted access to the Al Safwa (on BA F boarding passes) four times in the past 2 months. At no stage have I been questioned, and there were a few other BA F passengers in the lounge too (on my flights).

M
msm2000uk is offline  
Old Oct 26, 2016, 9:53 am
  #911  
 
Join Date: Mar 2010
Location: NYC
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Posts: 2,389
I'll be transiting through DOH soon connecting to India in C, but since I have a twelve hour connection in DOH (purposely so I could do a Doha City Tour) was curious if anyone has had experience double booking themselves onto a DOH-DXB/AUH flight in F just to use the Al Safwa lounge. Since I'll only have access to Al Majouran lounge, I was thinking of using points to book a late PM flight to DXB or something just to get access to the F lounge, but then take my needed flight to India. Any reports of doing this?
weirdlyndon is offline  
Old Oct 26, 2016, 11:10 am
  #912  
 
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,663
Originally Posted by weirdlyndon
I'll be transiting through DOH soon connecting to India in C, but since I have a twelve hour connection in DOH (purposely so I could do a Doha City Tour) was curious if anyone has had experience double booking themselves onto a DOH-DXB/AUH flight in F just to use the Al Safwa lounge. Since I'll only have access to Al Majouran lounge, I was thinking of using points to book a late PM flight to DXB or something just to get access to the F lounge, but then take my needed flight to India. Any reports of doing this?
You certainly can do this. Book a refundable intra Middle East F ticket and cancel it once inside the lounge.
miamiflyer8 is offline  
Old Oct 26, 2016, 11:11 am
  #913  
 
Join Date: Apr 2012
Posts: 3,944
weirdlyndon many have tried to gain access to Al Safwa by booking local flightd snd to judge from this forum all have failed. I cannot recall seeing one post that actually succeeded but it may have have happened.
With regard to the Doh City Tours remember that there are only four each day and that they, especially the first and last, sell out quickly.
remdk is offline  
Old Oct 26, 2016, 11:13 am
  #914  
 
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,663
Originally Posted by remdk
weirdlyndon many have tried to gain access to Al Safwa by booking local flightd snd to judge from this forum all have failed. I cannot recall seeing one post that actually succeeded but it may have have happened.
With regard to the Doh City Tours remember that there are only four each day and that they, especially the first and last, sell out quickly.
How has this method been unsuccessful?
miamiflyer8 is offline  
Old Oct 27, 2016, 7:51 am
  #915  
 
Join Date: Jun 2011
Location: New York City
Posts: 801
Originally Posted by miamiflyer8
How has this method been unsuccessful?
Not that I condone it, but unless one is stupid in execution, I'm not sure why OP believes there have been many attempts and no successes.
thexfactor is offline  


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