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Old Nov 5, 2015, 11:11 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: CPH-Flyer
READ BEFORE COMMENTING IF YOU ARE NEW,

Hamad International Airport (HIA) offers passengers a number of different lounges.

This thread, is specifically for the Al Safwa First Class Lounge. Information on the other Lounge options at HIA, can be found here.

Does Al Safwa have a web page?
Yes: http://www.qatarairways.com/global/e...-al-safwa.page

Dining Menu
https://www.qatarairways.com/content...-dining-en.pdf

Where can I find Al Safwa Lounge?
The Lounge is located on Level 3 of the airport.

Can I use the Qatar Airways Al Safwa Lounge?

Access is based on your underlying fare bucket. This means that upgraded tickets, maybe except upgrades with QPoints (see post 2735), are not granted access.

Access is thus restricted to Qatar Airways First Class, and OneWorld First Class passengers :
- either holding a First Class boarding pass* for their next flight
- or holding a First Class boarding pass from their previous flight.

Additionally, Privilege Club platinum club travelling on any business-class fare are welcomed into the lounge. This is a facility introduced recently and one that could just as easily disappear.

- Guests are not permitted.
* Operational Upgrades to First do not give access. Upgrades with Qpoints may do give acces (see post 2735 - Sept 2022)

Arrival access on mid and long haul? (eg. coming from LHR in F)

YES

​​​​​
Ex. CAI-DOH-HEL
Arrival access regional F? (eg. coming from CAI in F)

Yes.
Caveat, if your underlying J fare is P, then the no lounge access for business light kicks in. And there is no access.

Privilege Club Platinum members are currently allowed in the lounge when travelling on any QR business-class fare: that could change. Other Oneworld Emerald members are directed to the Platinum lounge(s) when travelling in any class, and the Al Mourjan lounge when travelling on relevant business-class fares. Yup, it gets complicated.

What does the lounge look like?
Reports on the Lounge, can be found here and here. Photographs of the lounge, can be found here.

Is there a Spa?
Yes, there is a full Spa, but you will have to pay for treatments. A full list of treatments available can be found here

What about the sleeping rooms?
Stargold in http://www.flyertalk.com/forum/28199729-post1177.html suggests that access to sleeping rooms is as follows:
'* No reservations allowed - always first-come first-served
* Only available if the remaining time until the flight departure is more than 4 hours
* Passengers are allowed maximum six hours' usage - for any further usage, a fee of QAR 450 is payable for a second block of six hours.
* No F&B of any kind except bottled water in the sleeping rooms.'


What changes can I expect during Ramadan?
Ramadan affects QR and you in many ways so please look at ramadan to see how you are affected.

Updated: 19/11/2023


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QR Al Safwa First Class Lounge

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Old May 10, 2022, 4:53 am
  #2581  
 
Join Date: May 2021
Posts: 2,155
Originally Posted by SKT-DK
You are absolutely right - the menu is the same as many years ago, the only change is that the food has become much more bland
I'm in AS now, and in the name of scientific research have just had the fillet steak. It may not be what you might get in a specialist steak house or a Michelin starred restaurant, but I would say it has definitely improved since before covid.

Previously it was a thin cut (sliced through again the long way) and always cooked well done. But the one I just had was a thick cut and we had a long discussion about how I wanted it cooked and it came out definitely pink. The veg were all crisp and tasty too and a peppercorn sauce was served.

Some may prefer more seasoning of course but I was pleasantly surprised after reading some of the recent comments here. Perhaps it helps that I am here at a quiet time?
Sandy Hopper likes this.
KingCanute is offline  
Old May 10, 2022, 10:19 am
  #2582  
 
Join Date: Feb 2018
Location: Brooklyn, NYC
Programs: QR PC Platinum, TK M&S elite, UA silver, ITA Voltaire Executive (lol), Marriott Bonvoy Platinum
Posts: 1,171
Originally Posted by KingCanute
I'm in AS now, and in the name of scientific research have just had the fillet steak. It may not be what you might get in a specialist steak house or a Michelin starred restaurant, but I would say it has definitely improved since before covid.

Previously it was a thin cut (sliced through again the long way) and always cooked well done. But the one I just had was a thick cut and we had a long discussion about how I wanted it cooked and it came out definitely pink. The veg were all crisp and tasty too and a peppercorn sauce was served.

Some may prefer more seasoning of course but I was pleasantly surprised after reading some of the recent comments here. Perhaps it helps that I am here at a quiet time?
Genuinely curious what that discussion entailed, as I had a filet there in march and though I asked for medium-rare, the thing came out like a hockey puck.
fender5787 is offline  
Old May 10, 2022, 11:22 am
  #2583  
 
Join Date: Oct 2013
Location: Doha, Qatar
Programs: Qatar Airways Privilege Club Platinum; Accor Le Club Platinum
Posts: 1,079
Originally Posted by KingCanute
I'm in AS now, and in the name of scientific research have just had the fillet steak. It may not be what you might get in a specialist steak house or a Michelin starred restaurant, but I would say it has definitely improved since before covid.

Previously it was a thin cut (sliced through again the long way) and always cooked well done. But the one I just had was a thick cut and we had a long discussion about how I wanted it cooked and it came out definitely pink. The veg were all crisp and tasty too and a peppercorn sauce was served.

Some may prefer more seasoning of course but I was pleasantly surprised after reading some of the recent comments here. Perhaps it helps that I am here at a quiet time?
I don't believe your experience for one second!!!!LOL ;-)
nilsfr69 and KingCanute like this.
SullyofDoha is offline  
Old May 10, 2022, 3:15 pm
  #2584  
 
Join Date: May 2021
Posts: 2,155
Originally Posted by fender5787
Genuinely curious what that discussion entailed, as I had a filet there in march and though I asked for medium-rare, the thing came out like a hockey puck.
Well yes, that was my previous experience too. But today I was asked how I would like it cooked "medium rare, medium well?" I replied that I thought they only came well done but usually I would order rare, and he went off saying he'd ask for medium rare. And a juicy pink thing returned some time later. Strange things are happening
kl1987 and fender5787 like this.
KingCanute is offline  
Old May 10, 2022, 4:10 pm
  #2585  
 
Join Date: Jan 2016
Location: South Africa
Programs: QR PC Platinum
Posts: 412
Originally Posted by KingCanute
Well yes, that was my previous experience too. But today I was asked how I would like it cooked "medium rare, medium well?" I replied that I thought they only came well done but usually I would order rare, and he went off saying he'd ask for medium rare. And a juicy pink thing returned some time later. Strange things are happening
I'll be there on Thursday and will try it for sure 😉
KingCanute likes this.
kl1987 is offline  
Old May 10, 2022, 9:07 pm
  #2586  
 
Join Date: May 2006
Programs: Qantas Plat
Posts: 133
Is Qatar First Class Lounge the same as Al Safwa? I can't seem to purchase AS online with a J booking but states the Qatar First Class Lounge is included. Only Qantas Platinum. I'm presuming it isn't but then wondering why I can't purchase access to AS.

Last edited by pushka; May 10, 2022 at 9:14 pm
pushka is offline  
Old May 10, 2022, 9:13 pm
  #2587  
 
Join Date: Dec 2002
Programs: QR Plat
Posts: 2,439
Originally Posted by pushka
Is Qatar First Class Lounge the same as Al Safwa? I can't seem to purchase AS online with a J booking but states the Qatar First Class Lounge is included. Only Qantas Platinum.
They are not the same.

-A
ph-ndr is offline  
Old May 10, 2022, 9:16 pm
  #2588  
 
Join Date: May 2006
Programs: Qantas Plat
Posts: 133
Originally Posted by ph-ndr
They are not the same.

-A
Thanks. Guess I can't buy access to AS either. AM it is.
pushka is offline  
Old May 11, 2022, 1:57 pm
  #2589  
 
Join Date: Sep 2008
Location: NYC
Programs: UA GS, SPG Plat
Posts: 266
Originally Posted by pushka
Is Qatar First Class Lounge the same as Al Safwa? I can't seem to purchase AS online with a J booking but states the Qatar First Class Lounge is included. Only Qantas Platinum. I'm presuming it isn't but then wondering why I can't purchase access to AS.
I’m having the same issue on my outbound. On my return however I can purchase Al Safwa access. Why can’t I on the outbound?
ohstewardess is offline  
Old May 11, 2022, 2:41 pm
  #2590  
 
Join Date: Jul 2005
Posts: 798
Originally Posted by KingCanute
I'm in AS now, and in the name of scientific research have just had the fillet steak. It may not be what you might get in a specialist steak house or a Michelin starred restaurant, but I would say it has definitely improved since before covid.

Previously it was a thin cut (sliced through again the long way) and always cooked well done. But the one I just had was a thick cut and we had a long discussion about how I wanted it cooked and it came out definitely pink. The veg were all crisp and tasty too and a peppercorn sauce was served.

Some may prefer more seasoning of course but I was pleasantly surprised after reading some of the recent comments here. Perhaps it helps that I am here at a quiet time?
We must have had the same chef, my fillet also was cooked the way I ordered it, medium rare. Vegetables crisp with a good sauce.
KingCanute likes this.
rosenkavalier is offline  
Old May 11, 2022, 3:58 pm
  #2591  
 
Join Date: May 2006
Programs: Qantas Plat
Posts: 133
Originally Posted by ohstewardess
I’m having the same issue on my outbound. On my return however I can purchase Al Safwa access. Why can’t I on the outbound?
I can't purchase AS on any leg. On the way back to OZ it says the only lounge I have access to is to pay for Oryx. Not even AM. Nup. Lucky it's not a long transit. Fare classes are R and C.
pushka is offline  
Old May 12, 2022, 5:56 am
  #2592  
 
Join Date: Oct 2005
Location: DUB / DXB
Programs: EK Gold, BA Gold
Posts: 2,471
In the interest of fairness, i have to report that i was back in AS lounge on monday night, and the steak was excellent (medium), definitely cooked to order unlike previous times. The VC Le Grand Dame was flowing, and a lovely glass of red wine also. Staff were excellent. So, despite my first visit being unimpressive, i have to say i liked it second time around.
modularmayhem is offline  
Old May 12, 2022, 6:53 am
  #2593  
Suspended
 
Join Date: May 2022
Posts: 10
Hi all,

I will be flying QR in Q Suite to Doha where I have 24 hours before my next business flight to Bali.

Will I be able to pay to use Al Safwa a few hours before my flight?
ljms is offline  
Old May 13, 2022, 11:39 am
  #2594  
 
Join Date: Mar 2012
Posts: 3,166
I'm flying DXB-DOH-JFK soon, and my DXB-DOH flight is coded as first class while my DOH-JFK flight says business class.
In this case, can I use the AS lounge during my layover in DOH as I'm coming from a fist class flight connecting to business class?
agjil is offline  
Old May 13, 2022, 2:56 pm
  #2595  
 
Join Date: Jul 2000
Location: AUH
Posts: 8,267
Photographic evidence of the medium steaks from earlier today. The taste was also pretty good!


stargold is offline  


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