[NEWBIE LOUNGE] Ask your questions here. Flame free
Jan 25, 2020, 9:31 am
#4291
Join Date: Jan 2017
Programs: qr
Posts: 262
Is the voucher for a free "ultimate" plan on oryx one wifi a formal perk of first class or is it at staff discretion?
I usually get in from the inflight service manager before takeoff but it was missing on the last fllight. I didn't think about it at the time, but I just want to know if it is supposed to be handed out. Then I can easily ask for it if they forget.
I usually get in from the inflight service manager before takeoff but it was missing on the last fllight. I didn't think about it at the time, but I just want to know if it is supposed to be handed out. Then I can easily ask for it if they forget.
Jan 25, 2020, 11:52 am
#4292
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,176
Thanks, yes it was A388. They were really busy on departure and the ISM didn't come to chat until after take-off, so I guess they was a bit off the game.
(in my experience only the manager has access to the vouchers)
(in my experience only the manager has access to the vouchers)
Jan 28, 2020, 6:04 am
#4293
Join Date: Jul 2009
Location: Cardiff
Programs: qatar airways platinum
Posts: 733
I have just heard from QR and they have confirmed that this is indeed their policy as of 01/06/2019. Status passengers flying on non QR metal will no longer have access to 3rd party lounges.
I didnt have any such problems at either Krakow or Luxembourg
Oddly, he said if you wish to complain you can email customer complaints.
I didnt have any such problems at either Krakow or Luxembourg
Oddly, he said if you wish to complain you can email customer complaints.
Feb 2, 2020, 10:15 am
#4297
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,918
Probably an aircraft type swap. Which could be invisible as the swap could have been reverted back to the original type. Did you check the seating layout and any seating request hadn't been upset?
Feb 2, 2020, 4:15 pm
#4298
Join Date: Jul 2010
Location: Belgrade
Programs: Privilege Club - Platinum
Posts: 162
I have two questions
My parents are flying on a QR flight and I recently added them to my "Family" section, although their status is still "pending". First of all, I'm wondering, if anyone has done this, how long does it take for them to be confirmed. The second question is, if, when confirmed, they can enjoy some benefits. I'm a platinum member so I'm wondering if, for example, I can select an exit row seat for them. They are currently blocked off of course.
My parents are flying on a QR flight and I recently added them to my "Family" section, although their status is still "pending". First of all, I'm wondering, if anyone has done this, how long does it take for them to be confirmed. The second question is, if, when confirmed, they can enjoy some benefits. I'm a platinum member so I'm wondering if, for example, I can select an exit row seat for them. They are currently blocked off of course.
Feb 2, 2020, 4:51 pm
#4299
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,169
I have two questions
My parents are flying on a QR flight and I recently added them to my "Family" section, although their status is still "pending". First of all, I'm wondering, if anyone has done this, how long does it take for them to be confirmed. The second question is, if, when confirmed, they can enjoy some benefits. I'm a platinum member so I'm wondering if, for example, I can select an exit row seat for them. They are currently blocked off of course.
My parents are flying on a QR flight and I recently added them to my "Family" section, although their status is still "pending". First of all, I'm wondering, if anyone has done this, how long does it take for them to be confirmed. The second question is, if, when confirmed, they can enjoy some benefits. I'm a platinum member so I'm wondering if, for example, I can select an exit row seat for them. They are currently blocked off of course.
Feb 2, 2020, 7:24 pm
#4300
Join Date: Feb 2017
Posts: 107
I have two questions
My parents are flying on a QR flight and I recently added them to my "Family" section, although their status is still "pending". First of all, I'm wondering, if anyone has done this, how long does it take for them to be confirmed. The second question is, if, when confirmed, they can enjoy some benefits. I'm a platinum member so I'm wondering if, for example, I can select an exit row seat for them. They are currently blocked off of course.
My parents are flying on a QR flight and I recently added them to my "Family" section, although their status is still "pending". First of all, I'm wondering, if anyone has done this, how long does it take for them to be confirmed. The second question is, if, when confirmed, they can enjoy some benefits. I'm a platinum member so I'm wondering if, for example, I can select an exit row seat for them. They are currently blocked off of course.
Feb 2, 2020, 10:49 pm
#4301
Join Date: Dec 2012
Posts: 389
Nope, aircraft types are same. My previous seat selections also were there.
Feb 3, 2020, 4:40 am
#4302
Join Date: Jul 2010
Location: Belgrade
Programs: Privilege Club - Platinum
Posts: 162
thanks for the info. Much appreciated.
Feb 3, 2020, 3:44 pm
#4303
Join Date: Nov 2006
Location: MEL
Programs: DL, QF, QR Gold, MR Lifetime Gold
Posts: 7,003
lounge access as Silver
I am confused by the lounge access benefit as Silver. The web site lists Lounge Access as a benefit:
...but then a footnote says
So... as a Silver flying Y, would I get lounge access?
Enjoy lounge access in Doha and Business Class lounges at select airports, regardless of your class of travel.
Passengers will not be granted access to Premium Lounges unless they hold a Premium Ticket. "
Feb 3, 2020, 4:23 pm
#4304
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
You would get access to the Qatar Airways Business Class Lounge.
What "premium lounges" refer to is Al Mourjan, Al Safwa and the QR Lounges in Heathrow and Roissy.
Feb 3, 2020, 7:52 pm
#4305
Join Date: Feb 2017
Posts: 107
E.g. CMB we always got access (Araliya); at LHR we got the sky team lounge, at AMS we were not offered (although we should have, and even QRPC said we should have when we complained), at MAD we got the lounge (even though QRPC had told me that I wouldn't)