Changes to Platinum Access
#46
Moderator: Asiana & Qantas Frequent Flyer




Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF LTG / P1 , LH LT SEN / HON, OZ LT Diamond +, Marriott LT PT, HH Diamond,
Posts: 15,153
#48
Moderator: Asiana & Qantas Frequent Flyer




Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF LTG / P1 , LH LT SEN / HON, OZ LT Diamond +, Marriott LT PT, HH Diamond,
Posts: 15,153
Website is fixed now to reflect the E-Mail.
Dear Mr DUF
Thank you for your correspondence.
We have now updated our website to reflect the correct policy for lounge access. Thank you for brining this matter to our attention.
http://www.qantas.com.au/info/flying...ccess#oneworld
Regards
Dianne
Qantas Websupport
Thank you for your correspondence.
We have now updated our website to reflect the correct policy for lounge access. Thank you for brining this matter to our attention.
http://www.qantas.com.au/info/flying...ccess#oneworld
Regards
Dianne
Qantas Websupport
#49
In Memoriam
Join Date: May 2001
Location: Katoomba (Blue Mountains)
Programs: Mucci
Posts: 8,083
One interesting thing to note here though is they seem to be allowing the use of QP's as arrivals lounges:
Nothing about your NEXT flight having to be that day on QF et al, just that you are entitled to access on day of departure.
Dave
Member and 1 guest can access lounge on day of departure.+
Guest does not need to be travelling.
Guest does not need to be travelling.
Dave
#50
Join Date: Aug 2001
Programs: AA Plat & LTG; QF LTG
Posts: 9,837
I understand that the actual text does not say that and a lawyer would walk right through it in court, but I do believe that is the intent and the way that Qantas Club staff will interpret it. So if you want to use it as an arrivals lounge, be prepared to argue your point and be prepared to loose the argument on occasions.
#51
In Memoriam
Join Date: May 2001
Location: Katoomba (Blue Mountains)
Programs: Mucci
Posts: 8,083
I think it is reasonable to assume that the intent of the wording is to be day of departure from that particular airport. So you can use the SYD lounge on the day you are departing from SYD.
I understand that the actual text does not say that and a lawyer would walk right through it in court, but I do believe that is the intent and the way that Qantas Club staff will interpret it. So if you want to use it as an arrivals lounge, be prepared to argue your point and be prepared to loose the argument on occasions.
I understand that the actual text does not say that and a lawyer would walk right through it in court, but I do believe that is the intent and the way that Qantas Club staff will interpret it. So if you want to use it as an arrivals lounge, be prepared to argue your point and be prepared to loose the argument on occasions.
If MEL DOM is prepared to allow it, then it MUST be so, we all lknow what they are like down there!
Dave
#52
Join Date: Aug 2001
Programs: AA Plat & LTG; QF LTG
Posts: 9,837
And yet I've never had a single problem (even at MEL DOM) showing my BP on arrival and saying "my lift is running late, okay if I wait in here" and being told that I am entitled to access.
If MEL DOM is prepared to allow it, then it MUST be so, we all lknow what they are like down there!
Dave
If MEL DOM is prepared to allow it, then it MUST be so, we all lknow what they are like down there!
Dave
#53
A FlyerTalk Posting Legend




Join Date: Jan 2002
Posts: 46,141
"Must be travelling on a oneworld Airline Members operated and marketed flight."
If the journey is over then the passenger is no longer travelling on a OW airline but has travelled on a OW airline
It may be allowed sometimes however I do not think that the rules intend to allow access on arrival
Dave
#54
In Memoriam
Join Date: May 2001
Location: Katoomba (Blue Mountains)
Programs: Mucci
Posts: 8,083
So given that your asserting something vague, and the rule is quite specific, I would go with the specific part of the rule myself (and the QF lounge dragons I have spoken with concur).
Dave
#55


Join Date: Dec 2004
Location: London
Posts: 6,303
Travelling implies a future trip on that day - not a previous trip on that day.
Still, if you're allowed in, then just keep using that benefit until you're kicked out!
#56
In Memoriam
Join Date: May 2001
Location: Katoomba (Blue Mountains)
Programs: Mucci
Posts: 8,083
Ok, the letter of the law (I HATE having to invoke the 3.5 years I did of a Ll.B., B.A.) is as follows:
The advertise that you can have access on the day of your departure;
They do not state that access is ONLY availabe prior to departure;
They do NOT state that access is not available on arrival.
Based on what is advertised as access policy, namely that access is available on day of departure, and based on what lounge dragons have stated to me (confirmed three minutes ago with PER lounge dragons - PER is the only QP open at the moment) access is indeed available to QF members on arrival. But only domestically.
(I wonder how this would go at a DOM QP after flying between one of the cities of the seventh state, namely AKL, CHC or WLG and then wandering across to the BNE/SYD/MEL DOM QP's).
Dave
The advertise that you can have access on the day of your departure;
They do not state that access is ONLY availabe prior to departure;
They do NOT state that access is not available on arrival.
Based on what is advertised as access policy, namely that access is available on day of departure, and based on what lounge dragons have stated to me (confirmed three minutes ago with PER lounge dragons - PER is the only QP open at the moment) access is indeed available to QF members on arrival. But only domestically.
(I wonder how this would go at a DOM QP after flying between one of the cities of the seventh state, namely AKL, CHC or WLG and then wandering across to the BNE/SYD/MEL DOM QP's).
Dave
#57
FlyerTalk Evangelist



Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
Ok, the letter of the law (I HATE having to invoke the 3.5 years I did of a Ll.B., B.A.) is as follows:
The advertise that you can have access on the day of your departure;
They do not state that access is ONLY availabe prior to departure;
They do NOT state that access is not available on arrival.
Based on what is advertised as access policy, namely that access is available on day of departure, and based on what lounge dragons have stated to me (confirmed three minutes ago with PER lounge dragons - PER is the only QP open at the moment) access is indeed available to QF members on arrival. But only domestically.
Dave
The advertise that you can have access on the day of your departure;
They do not state that access is ONLY availabe prior to departure;
They do NOT state that access is not available on arrival.
Based on what is advertised as access policy, namely that access is available on day of departure, and based on what lounge dragons have stated to me (confirmed three minutes ago with PER lounge dragons - PER is the only QP open at the moment) access is indeed available to QF members on arrival. But only domestically.
Dave
#58
In Memoriam
Join Date: May 2001
Location: Katoomba (Blue Mountains)
Programs: Mucci
Posts: 8,083
Hysterically though, some PER-east cost flights have left just before midnight.
Dave
Last edited by thadocta; Nov 2, 2007 at 4:15 am Reason: ficksing tye-po
#59
Join Date: Aug 2001
Programs: AA Plat & LTG; QF LTG
Posts: 9,837
Then you should not be permitted into the PER lounge since your visit would not be on he day you are travelling on a OneWorld flight.


Hopefully by sorted, it means that they'll fix the website, not fix the access that WP's have to the J lounge after the change