Heathrow - Terminal 5
#152
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One can understand a period of trying to sort it out if there has been a sudden problem raised by one side or the other. But if this situation were now allowed to persist indefinitely, it would be highly disingenuous.
#153
Join Date: Feb 2006
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True for Galleries First. For Galleries Club changed at a day in October. There have been issues with QPNB cards, but could be sorted. Form now on QP-Cards are not accepted any more.
#154
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Wonder whether a post in the BA forum might get some info from the BA staff insiders..... Quite a few European based pax purchase QP membership for no other reason than to access BA lounges, and they have effectively wasted their money.
Dave
Dave
#155
Join Date: Oct 2010
Location: NSW
Programs: QF P1 + LTG VA Plat, AA nothing, HH Diamond, Hyatt Diamond
Posts: 769
I emailed QF about this a couple of weeks ago just prior to AJ's grounding/lockout. Since the original telephone call to me 10 minutes after submitting the email, I haven't heard a peep from them.
I think they are hoping that it's a FT/AFF over/reaction to the end of QP access in BA Galleries lounges (excepting T3) and that they should keep it quiet.
Poor form IMHO
I think they are hoping that it's a FT/AFF over/reaction to the end of QP access in BA Galleries lounges (excepting T3) and that they should keep it quiet.
Poor form IMHO
#156
Join Date: Oct 2011
Location: Sussex
Programs: QF BAEC [Gold]
Posts: 536
BA shouldn't forget that I do buy tickets for BA flights to have enjoyed such use of my Qantas Club membership, when I could have (as far as TATL) purchased AA flights and presumably made use of the Qantas / AA arrangements.
In my case I've often been using BA WT+ so they have done reasonably well out of me.
To make things even more frustrating for the unwary, even the list of lounges on the BA webiste is not entirely accurate - Geneva shows as a Terraces when in fact I believe (from having been there) that it is now a Galleries, and the lounge at Gatwick shows on the ba.com list as being Galleries when in fact it was very much a Terraces when I visited in October.
http://www.britishairways.com/travel...t/public/en_gb
To add insult to injury, I now find that Qantas dont want to recognise my Qantas Club status (as far as bagagge allowance is concerned) because I have a BA flight number on my next QF30 LHR/MEL flight. (The joys of code shares), and oneworld alliance status doesn't appear to help either.
In the case of QC/Bagagge, this seems to be another rule that has changed during the course of the year.
In my case I've often been using BA WT+ so they have done reasonably well out of me.
To make things even more frustrating for the unwary, even the list of lounges on the BA webiste is not entirely accurate - Geneva shows as a Terraces when in fact I believe (from having been there) that it is now a Galleries, and the lounge at Gatwick shows on the ba.com list as being Galleries when in fact it was very much a Terraces when I visited in October.
http://www.britishairways.com/travel...t/public/en_gb
To add insult to injury, I now find that Qantas dont want to recognise my Qantas Club status (as far as bagagge allowance is concerned) because I have a BA flight number on my next QF30 LHR/MEL flight. (The joys of code shares), and oneworld alliance status doesn't appear to help either.
In the case of QC/Bagagge, this seems to be another rule that has changed during the course of the year.
#157
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Join Date: Jan 2002
Posts: 44,624
The only change ( 11 months ago ) was the actual allowances for baggage
#158
Join Date: Oct 2010
Location: NSW
Programs: QF P1 + LTG VA Plat, AA nothing, HH Diamond, Hyatt Diamond
Posts: 769
Red Roo has posted an update on AFF ( though obviously not here yet ) saying that QF is aware of the T5 issues and talking with BA to get a resolution. Here's hoping its the right one.
#163
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#164
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Join Date: Nov 2004
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There's a slightly longer thread than this one on AFF; genesis was at about the same time but with different original posters.
Here's the post from RR: ([Confirmed] No LHR T5 Galleries access for QP before BA/QF flights)
Here's the post from RR: ([Confirmed] No LHR T5 Galleries access for QP before BA/QF flights)
Originally Posted by Red Roo
Hi everyone,
Sorry I have not responded on this thread earlier. I wanted to be able to come back to you with something concrete as opposed to 'we're working on it.'
We are well aware of the issue with regards to lounge access at T5 for Qantas Club members and really sorry that it has caused so much confusion and frustration. I was hoping to get back to you on Friday with a resolution but it is going to take a few more days. We are actively working to resolve the issue with BA and I'll get back to you next week with an update.
Not a resolution yet but I promise we are talking to BA and will resolve ASAP.
Cheers,
Red Roo
Hi everyone,
Sorry I have not responded on this thread earlier. I wanted to be able to come back to you with something concrete as opposed to 'we're working on it.'
We are well aware of the issue with regards to lounge access at T5 for Qantas Club members and really sorry that it has caused so much confusion and frustration. I was hoping to get back to you on Friday with a resolution but it is going to take a few more days. We are actively working to resolve the issue with BA and I'll get back to you next week with an update.
Not a resolution yet but I promise we are talking to BA and will resolve ASAP.
Cheers,
Red Roo
#165
Join Date: Nov 2011
Programs: Qantas Club, Miles & More
Posts: 9
Qantas Club access at Heathrow T5
Unbelievable ...