TAP and Star Alliance Gold benefits when travelling on cheapest Economy ticket
Jun 28, 2017, 1:09 am
#91
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,732
After that date, discount economy on longhaul becomes the same as on shorthaul - no free luggage allowance, and no extra *G allowance.
Jun 28, 2017, 1:33 am
#92
Join Date: Oct 2012
Location: UK
Programs: BA Silver, Marriott Titanium, Accor Plat, IHG Diamond
Posts: 651
I am in the same situation as IAN-UK, I have a shorthall MAN-LIS flight tomorrow (cheapest hand luggage only economy, booking class L) and *G gives me a suitcase allowance.
I will also be checking in 3 hours before departure to change seat for free.
I will also be checking in 3 hours before departure to change seat for free.
Jun 28, 2017, 2:52 am
#93
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Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Jun 29, 2017, 1:50 am
#94
Join Date: Sep 2015
Location: London
Posts: 517
Jun 29, 2017, 2:50 am
#95
Join Date: Oct 2012
Location: UK
Programs: BA Silver, Marriott Titanium, Accor Plat, IHG Diamond
Posts: 651
BAGS
Notwithstanding the interactive baggage allowance thingy from Palal (which clearly shows a charge);
and the word of the TP representative who just as clearly said there's be a charge;
the online check-in page for tomorrow's fight says in black and white my baggage allowance is one bag, and there's zero to pay for it.
Notwithstanding the interactive baggage allowance thingy from Palal (which clearly shows a charge);
and the word of the TP representative who just as clearly said there's be a charge;
the online check-in page for tomorrow's fight says in black and white my baggage allowance is one bag, and there's zero to pay for it.
At check-in they asked her to pay for the 2nd one "as the computer says so". We had to show them the tap website from the link on the previous page that shows that the 2nd item of luggage is for star gold and not only tap/victora gold and she was able to manually override the extra price. It wasn't easy though and took over 5 minutes to process.
So it seems that what is shown on the check-in page doesn't reflect what the computers say at the airport in this case. I will try to check-in an item for my flight today (hand luggage only ticket) and see what happens.
Jun 30, 2017, 2:30 am
#96
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Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
But then I got upgraded at the gate 🍾🍸🍰
Jul 5, 2017, 2:56 am
#97
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
I hadn't played around with check-in times and -T3: the system allocated me an aisle seat on the 2-2 Embraer, within the "comfort seating" rows. These are essentially TAP's version of business-class seating, but without the smiles
After experiencing TAP's A320 business-class on my outward trip, I'm not looking forward to my upcoming overnight flight from Säo Tomé to Lisbon, which includes a middle-of-the-night stop in Accra for good measure
.
Jul 11, 2017, 8:07 am
#98
Join Date: Sep 2009
Location: London
Posts: 189
So I purchased a LON - LIS ticket for later this year a few months back. Clearly recall calling TAP to understand if as *G would get free checked luggage on Discount, to which the answer was yes.
Now it seems that the answer is no, only for Victoria Gold. That is consistent now with the information here: https://www.flytap.com/en-gb/baggage/hold-baggage and the calculator here: https://www.flytap.com/en-gb/baggage/baggage-simulator
Very annoyed about this, but because don't have anything written that shows what I was told before, now will have to pay for checked luggage.
Be aware, because I've seen posts on this thread about getting 1 free checked luggage as *G on discount.
Now it seems that the answer is no, only for Victoria Gold. That is consistent now with the information here: https://www.flytap.com/en-gb/baggage/hold-baggage and the calculator here: https://www.flytap.com/en-gb/baggage/baggage-simulator
Very annoyed about this, but because don't have anything written that shows what I was told before, now will have to pay for checked luggage.
Be aware, because I've seen posts on this thread about getting 1 free checked luggage as *G on discount.
Jul 11, 2017, 10:52 am
#100
Join Date: Sep 2009
Location: London
Posts: 189
Annoying, they change things like this, which impacts bookings that have already been done. Without any written proof, have 0 chance of getting that free checked bag.
Jul 11, 2017, 1:44 pm
#101
Join Date: Sep 2015
Location: London
Posts: 517
I got caught out by that change when LX introduced the HBO light fares. On a flight in which I was transporting my entire life to relocate countries! Luckily I did have proof in the booking confirm, though ground staff were pretty grumpy...
Jul 11, 2017, 3:39 pm
#102
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
....Clearly recall calling TAP to understand if as *G would get free checked luggage on Discount, to which the answer was yes.
Now it seems that the answer is no, only for Victoria Gold. That is consistent now with the information here: https://www.flytap.com/en-gb/baggage/hold-baggage and the calculator here: https://www.flytap.com/en-gb/baggage/baggage-simulator
Be aware, because I've seen posts on this thread about getting 1 free checked luggage as *G on discount.
Now it seems that the answer is no, only for Victoria Gold. That is consistent now with the information here: https://www.flytap.com/en-gb/baggage/hold-baggage and the calculator here: https://www.flytap.com/en-gb/baggage/baggage-simulator
Be aware, because I've seen posts on this thread about getting 1 free checked luggage as *G on discount.
Yet at online check-in the system said "yes". And the agent at the airport didn't bat an eyelid. My bag went free, both directions, no fuss whatsoever.
Things may well change later in the year. But we're talking TAP - not always the most consistent of carriers
Aug 28, 2017, 2:09 pm
#103
Join Date: Nov 2013
Programs: TK Elite, LATAM PASS Platinum
Posts: 5
Contacted TAP and they've said that *GOLD no longer are entitled to bring a piece of checked baggage when travelling on their Discount fare. Furthermore, they have told me that *GOLD members effectively are not entitled to an extra piece of hold baggage (when not travelling on the Discount fare), except if connecting with two or more Star Alliance members. This is now also shown, though in a confused way, on their website.
Victoria Gold members are still entitled to a free piece of luggage on Discount and extra luggage on all other fares.
Victoria Gold members are still entitled to a free piece of luggage on Discount and extra luggage on all other fares.
Aug 28, 2017, 3:10 pm
#104
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Contacted TAP and they've said that *GOLD no longer are entitled to bring a piece of checked baggage when travelling on their Discount fare. Furthermore, they have told me that *GOLD members effectively are not entitled to an extra piece of hold baggage (when not travelling on the Discount fare), except if connecting with two or more Star Alliance members. This is now also shown, though in a confused way, on their website.
Victoria Gold members are still entitled to a free piece of luggage on Discount and extra luggage on all other fares.
Victoria Gold members are still entitled to a free piece of luggage on Discount and extra luggage on all other fares.