TAP and Star Alliance Gold benefits when travelling on cheapest Economy ticket
Jan 18, 2021, 3:06 pm
#151
Join Date: Apr 2019
Posts: 164
Landed in Lisbon today and the TAP agent at the TAP / Star Alliance Gold customer centre at Lisbon airport told me that, starting February, Star Gold passengers will not be entitled anymore a free-of-charge checked-in luggage when travelling on the Discount fare.
Jan 19, 2021, 4:34 am
#152
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
It's one of the few discernible benefits the airline offers to differentiate it from low-cost carriers.
Maybe it will happen, and TAP will continue its inexorable decline.
I
Jan 19, 2021, 12:39 pm
#153
Join Date: Jul 2005
Location: PEK
Programs: A3*G, UA Gold EY Silver
Posts: 8,958
FWIW, LX, LH and OS offer no free *G allowance on the saver tickets for intra-Europe travel, and LX and OS offer no free bags on intercontinental travel (UA and AC still offer free bags to *G). So, TP would only be matching them.
Jan 19, 2021, 4:47 pm
#154
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
On the *G front the airline has shut down lounges and downgraded onboard service: a pay-for-bags policy isn't going to win back a single *G passenger, and it's likely to lose a fair few more. Question is if the increase in bag-generated revenue can compensate for lost ticket sales. It's a gamble TAP can ill-afford to lose.
Mar 9, 2021, 9:30 am
#155
Join Date: Mar 2016
Posts: 14
Just adding a data point here. Flew EWR-LIS-BCN Feb 25, and as a *G was able to add a bag online during check-in for free. I actually booked the flight using my TAP mileage account to get the small discount, and then edited my FF details once booked to reflect my United *G status.
May 31, 2021, 12:55 am
#156
Join Date: Dec 2002
Location: San Jose, CA
Programs: Hilton Gold; UA 3P; Cattle-Class on everything else.
Posts: 340
TAP Website headaches
Just adding a data point here. Flew EWR-LIS-BCN Feb 25, and as a *G was able to add a bag online during check-in for free. I actually booked the flight using my TAP mileage account to get the small discount, and then edited my FF details once booked to reflect my United *G status.
Jun 10, 2021, 12:33 am
#157
Join Date: Dec 2002
Location: San Jose, CA
Programs: Hilton Gold; UA 3P; Cattle-Class on everything else.
Posts: 340
Works!
As united premier gold I was able to do online check-in (SFO-LIS) on discounted airfare with one free bag. It worked as I was hoping. Thanks all.
Jun 10, 2021, 5:13 am
#159
Join Date: Dec 2002
Location: San Jose, CA
Programs: Hilton Gold; UA 3P; Cattle-Class on everything else.
Posts: 340
Jun 20, 2021, 12:53 pm
#163
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Yes
If goldness is registered and recognised in your booking, the system should take care of things at online check-in
It works at regular chack-in, but agents don't always know about it (it's not in all versions of their notes): so in case things go wrong you might take along a PDF from the customer-facing website;
https://www.flytap.com/en-gb/baggage...6-0fca9acad858
Scroll down to find the bit below, then click on the information button highlighted (which confirms the further detail that discount fares get the extra bag for Gold)
If goldness is registered and recognised in your booking, the system should take care of things at online check-in
It works at regular chack-in, but agents don't always know about it (it's not in all versions of their notes): so in case things go wrong you might take along a PDF from the customer-facing website;
https://www.flytap.com/en-gb/baggage...6-0fca9acad858
Scroll down to find the bit below, then click on the information button highlighted (which confirms the further detail that discount fares get the extra bag for Gold)