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-   -   xONEx online tool bugs thread (https://www.flyertalk.com/forum/oneworld/913287-xonex-online-tool-bugs-thread.html)

allset2travel Nov 1, 2013 2:10 pm

The ow online timetables still show:
2 flights daily (LHR-JNB), one flt offers A380 ^
2 flight daily (LHR-CPT)

pandaperth Nov 1, 2013 5:32 pm


Originally Posted by allset2travel (Post 21710057)
The ow online timetables still show:
2 flights daily (LHR-JNB), one flt offers A380 ^
2 flight daily (LHR-CPT)

Yeh, but wijibintheair was claiming QR was the only airline from South Africa for a first leg to Europe ;)

skunker Nov 1, 2013 9:50 pm

Anybody else notice that on intra-Middle East flights on QR for a DONE you get downgraded into Y not upgraded into F? :td::td:

pandaperth Nov 2, 2013 7:18 pm


Originally Posted by skunker (Post 21712240)
Anybody else notice that on intra-Middle East flights on QR for a DONE you get downgraded into Y not upgraded into F? :td::td:

I didn't know QR operated two-class first-economy flights.

Given that it does, then the fact that a DONE passenger is downgraded to Y is not a bug - because there is nothing in the rules that allows the passenger to be upgraded to F (as there is in the case of such flights on AA in the USA)

jerry a. laska Nov 2, 2013 9:10 pm

The new rules are available on oneworld.com with QR included and the new Africa backtrack provisions.

Kiwi Flyer Nov 2, 2013 9:17 pm

Tool would not let me select flights subsequent to an overnight flight (that doesn't cross the dateline). Date selection has greyed out all dates except date of departure of the prior leg, which of course would require time travel.

danger Nov 3, 2013 5:24 am

The tool shows a direct IAH-JFK every day, a single flight operating as AA210. I have successfully generated and validated a oneworld Explorer with this flight (that also shows in the online timetable tool). Now AA tells me that flight doesn't exist. Sure enough, I go to aa.com and there are no direct services on my day (31 July) and presumably every other day that the tool shows there is indeed a direct service.

So the Explorer trip I've spent months piecing together, trying to stay within the increasingly convoluted and complex rules and what do I ultimately fall foul of? Not the 'only one backtrack between Afghanistan and Turkmenistan if originating in Uzbekistan and purchasing only a xONE4 or higher for travel that takes no more than one week to complete' rule or the rule that only allows you to use airlines beginning with A-K. No. It's the rule where you have to chose flights that actually operate, rather than ones that the tool allows you to select, even though they don't even exist.

How on earth can someone ever hope to generate even the most simplest of round the world itineraries if the tool displays phantom flights?

I now have to consider a whole other sector - one I don't have - in order to make the itinerary work. I'm so angry.

pandaperth Nov 3, 2013 8:09 am

Well the flight shows in the AA Timetable

So, for a change, I don't think we can blame the online booking tool!

Edited to add: Just checked in expert flyer and for dates around 31 July 2014 the flight does not appear
So it looks like AA is discontinuing it sometime (but its own timetable doesn't show that fact)

skunker Nov 3, 2013 8:37 am


Originally Posted by pandaperth (Post 21716607)
I didn't know QR operated two-class first-economy flights.

Given that it does, then the fact that a DONE passenger is downgraded to Y is not a bug - because there is nothing in the rules that allows the passenger to be upgraded to F (as there is in the case of such flights on AA in the USA)

All the intra-Middle East flights are 2 class and marketed as first and coach, when in reality it isn't true first, just marketing.

My question is why isn't there a similar rule such as AA in the US? Getting degraded to Y (L bucket) and getting .5 EQM and .25 EQP is a deal breaker for me.

wijibintheair Nov 3, 2013 1:03 pm


Originally Posted by pandaperth (Post 21711262)
Yeh, but wijibintheair was claiming QR was the only airline from South Africa for a first leg to Europe ;)

Sorry my bad - was meant to have written the only option to fly to Europe without having to fly BA, and I do all possible to avoid BA!

EDI-SYD Nov 5, 2013 1:19 pm

Hey, so I am planning a trip with a second visit to the US going SCL-JFK-LHR, however when i add JFK to the itinerary, it displays the usual warning of "your second visit must be under 24 hours", but then doesn't let you go in and chaoose flight - where you would usually click through to book your flights just has "Itinerary Status: Incomplete (Finish you itinerary)" so I have no way of actually booking it for under 24 hours!!

If I remove the second entry of New York it allows me to go through and choose flights.

The reason i need this is I am trying to force it to see the JFK-LCY flight which it doesn't seem to want to do with the connecting options.

Has anyone seen this and have any workaround? Or should I just report the bug (I have done a search on this thread and can't seem to see a similar issue)

skunker Nov 6, 2013 8:00 pm

Anybody else having a problem with saved itineraries today? I have several saved itineraries with all the flights selected. Today when I open the previously OKed itineraries the tool tries to validate it and comes back incomplete. I've tried different browsers on different computers with the same results. I have deleted cities and tried to add them back with the same results. I can't complete a saved itinerary. :confused:

danger Nov 6, 2013 8:14 pm


Originally Posted by skunker (Post 21741642)
Anybody else having a problem with saved itineraries today? I have several saved itineraries with all the flights selected. Today when I open the previously OKed itineraries the tool tries to validate it and comes back incomplete. I've tried different browsers on different computers with the same results. I have deleted cities and tried to add them back with the same results. I can't complete a saved itinerary. :confused:

Yep. It's completely up the creek again. I tried three itineraries and all now want me to "Finish itinerary". I click on that, it thinks and nothing.

I really don't see much point to this tool.

skunker Nov 6, 2013 9:18 pm


Originally Posted by danger (Post 21741696)
Yep. It's completely up the creek again. I tried three itineraries and all now want me to "Finish itinerary". I click on that, it thinks and nothing.

I really don't see much point to this tool.

Maybe they are fixing the QR J -> Y downgrade in the Middle East. I can dream, right? :p

danger Nov 6, 2013 9:24 pm


Originally Posted by skunker (Post 21741955)
Maybe they are fixing the QR J -> Y downgrade in the Middle East. I can dream, right? :p

Haha. Maybe. Or maybe the tool has decided that the rules have become just damn complex that not even it can figure them out anymore.


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