Originally Posted by beardoc (Post 22022820)

I have a 16 segment ex-JNB itinerary DONE5 booked and priced which includes MH92 KUL-LAX in D. It prices beautifully.

CPT-LHR (transfer only)-HEL-MAD-LHR-SYD-NRT-DEL-KUL-LAX-DFW-BOS-MIA-SEA-ORD-DOH-CPT

However, when I try to do the reverse (LAX-NRT-KUL, MH93), it will not allow me anything but L class. This is despite there being D class available. I have tried dates in January, February and March, all which have D availability in ExpertFlyer, but won't allow me an D seat on the flight.

Is it a bug, or have I fallen foul of some rule? I can't seem to find a rule that covers this issue.

Originally Posted by pandaperth (Post 22023050)

Of course, you could use the tool to book it - taking the L seat on the flight; and then just phone and change it to D

Originally Posted by wijibintheair (Post 22236982)

Is anyone else having troubles with the on-line tool - I can get on easily, select routing easily but when it comes to trying to book it just get stuck on searching for flights. About 1 in every 10 attempts it will show flight options, but most of the time just get stuck after choosing a date and pressing search for flights?

Originally Posted by wijibintheair (Post 22237490)

Thanks Panda Perth - still having issues this end (been ongoing now for at least a couple of weeks) - grrrrrrr

Originally Posted by Himeno (Post 22239269)

It seems to have problems if you don't use IE.

Originally Posted by pandaperth (Post 22239813)

I use Google Chrome, and don't have any problems with it

Originally Posted by wijibintheair (Post 22236982)

Is anyone else having troubles with the on-line tool - I can get on easily, select routing easily but when it comes to trying to book it just get stuck on searching for flights. About 1 in every 10 attempts it will show flight options, but most of the time just get stuck after choosing a date and pressing search for flights?

Originally Posted by Kiwi Flyer (Post 22243630)

Yes I've been experiencing this intermittently (in both IE and chrome). Generally find it won't work until next time I'm online. Just closing browser and starting again doesn't fix it. :(

Originally Posted by danger (Post 21704652)

QR flights now appear to be loaded and selectable in the booking tool, rather than just the online timetable. However, there is this caveat on the oneworld page:

"NOTE: on 1 November 2013, Qatar Airways flights will not be available as the first segment of your itinerary when booking your oneworld Explorer itinerary through our online booking tool. To originate your oneworld Explorer itinerary on Qatar Airways please contact your Travel Agent or Qatar Airways http://www.qatarairways.com/contactus."

On a separate (or possibly related) note, I've got an itinerary in the tool that goes SSH-AMM-DME-xDOH-IAH . . . HKG-JED but the tool says it's incomplete, wanting to return me to SSH. Is this a bug or have I done something wrong?

Originally Posted by wijibintheair (Post 22258388)

Does anyone know if this has now changed. I cannot find that note on the OneWorld booking tool (unless I am looking in the wrong place). However, if I choose an itinerary with QR as the first leg out of South Africa - fyi CPT - DOH, on the odd occasion that the on-line booking tool actually works long enough for me to select a flight the only options it brings up are CPT-PLZ-JNB-DOH or CPT-DUR-JNB-DOH (even after having spoken to QR who have confirmed that D class is available on the direct CPT-DOH service).