FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   oneworld (https://www.flyertalk.com/forum/oneworld-411/)
-   -   xONEx online tool bugs thread (https://www.flyertalk.com/forum/oneworld/913287-xonex-online-tool-bugs-thread.html)

skunker Jul 27, 2015 11:12 am


Originally Posted by flyersolo (Post 25175772)
I'm unable to access the site. Tried latest versions of chrome + firefox, cookies set and abp disable. Anybody else having trouble? Changed to business for 2 adults but unable to to proceed.

J

It's working for me on IE10, which is pretty amazing. :p

dragonman Jul 27, 2015 8:52 pm

No direct flights listed LHR-CAI?
 

Originally Posted by Calchas (Post 25143252)
I think it's a bug. The tool misses out a lot of flights.

I am trying to create a DONE4 with LHR-CAI the tool does not ever seem to show the BA direct flight. Trying for December 2015. No idea why I am having problems.

Gardyloo Jul 27, 2015 9:33 pm


Originally Posted by dragonman (Post 25182485)
I am trying to create a DONE4 with LHR-CAI the tool does not ever seem to show the BA direct flight. Trying for December 2015. No idea why I am having problems.

I think the tool is having problem with BA for the moment; I tried putting together a DONE4 ex-JNB the day before yesterday with JNB-LHR as the first leg, and it kept routing me through DOH, no BA nonstops shown, despite they were wide open with D inventory. It didn't used even to show QR on the first segment... Patience, grasshopper.

dragonman Jul 27, 2015 10:26 pm


Originally Posted by Gardyloo (Post 25182629)
I think the tool is having problem with BA for the moment; I tried putting together a DONE4 ex-JNB the day before yesterday with JNB-LHR as the first leg, and it kept routing me through DOH, no BA nonstops shown, despite they were wide open with D inventory. It didn't used even to show QR on the first segment... Patience, grasshopper.

I have patience master. I can get the JNB-LHR leg to show...

allset2travel Aug 1, 2015 7:02 pm

Unable to install oneworld timetable on Win 8.1
 
Title says it all. My CPU is 64-bit.
I have been using this app for a long time.

Recently I have to download and install the ow timetable due to a corrupted file. After the installation and upon launching, the app opens up with a message something to the effect "can't locate file blah blah ..."

Seems like the oneworld app is 32-bit; but that shouldn't matter. I had run it for years until it was corrupted.

Any help is appreciated. Or should I post it in the Travel Technology Forum?

danger Aug 1, 2015 8:57 pm


Originally Posted by Gardyloo (Post 25182629)
I think the tool is having problem with BA for the moment; I tried putting together a DONE4 ex-JNB the day before yesterday with JNB-LHR as the first leg, and it kept routing me through DOH, no BA nonstops shown, despite they were wide open with D inventory. It didn't used even to show QR on the first segment... Patience, grasshopper.

I'm having a similar issue. I'm trying to put together an itinerary CPT or JNB-DOH- but the tool only displays flights via connecting cities (including PLZ and DUR). And when I try to go CPT or JNB-LHR it also only gives flights via PLZ or DUR. QR doesn't enter the equation.

skunker Aug 6, 2015 12:43 pm


Originally Posted by danger (Post 25208025)
I'm having a similar issue. I'm trying to put together an itinerary CPT or JNB-DOH- but the tool only displays flights via connecting cities (including PLZ and DUR). And when I try to go CPT or JNB-LHR it also only gives flights via PLZ or DUR. QR doesn't enter the equation.

You cannot use the online tool with QR for the first leg. One way around it is a short BA flight. CPT(BA)-JNB-DOH... will work.

Not sure why the BA flights to LHR aren't working. Try WDH-JNB-LHR... and see if that works.

danger Aug 6, 2015 7:34 pm


Originally Posted by skunker (Post 25231712)
You cannot use the online tool with QR for the first leg. One way around it is a short BA flight. CPT(BA)-JNB-DOH... will work.

Interesting to know. Thank you.

AliChihab Aug 10, 2015 12:59 am

Hello Guys,
I have been trying to start my own itinerary for the One World Explorer ticket but it just won't let, I keep clicking on the "start a new itinerary" on their website, it doesn't send me to another page. I tried entering from different PCs and different browsers nothing helped.
P.S: I am currently living in Qatar, I have heard that it doesn't work for people living in southern countries.

Please help me, I have become desperate.
Thanks!!!

pandaperth Aug 10, 2015 2:17 am


Originally Posted by AliChihab (Post 25246667)
I am currently living in Qatar, I have heard that it doesn't work for people living in southern countries.

Working fine for me here in Cambodia, which is further South than Qatar

Phileas Aug 27, 2015 7:34 am

QF and D availability
 
I am trying to build a DONE4 and I have problems selecting the QF11 flight SYD-JFK between December 25 and 30, even though EF shows D availability for most dates in this period. If I select a date in January 2016, the flight is displayed and can be selected.
The same problem occurs for booking trans Tasman flights, and for all dates I have tested in this case. Again, I can see D availability but the online tool does not return any option.
Can I reasonably assume that this is a bug and that I will be able to select these flights if I call the AA desk?

Himeno Aug 27, 2015 7:48 am


Originally Posted by Phileas (Post 25335335)
Can I reasonably assume that this is a bug and that I will be able to select these flights if I call the AA desk?

In most cases, yes.

jkuok Sep 15, 2015 4:01 pm


Originally Posted by AliChihab (Post 25246667)
Hello Guys,
I have been trying to start my own itinerary for the One World Explorer ticket but it just won't let, I keep clicking on the "start a new itinerary" on their website, it doesn't send me to another page. I tried entering from different PCs and different browsers nothing helped.
P.S: I am currently living in Qatar, I have heard that it doesn't work for people living in southern countries.

Please help me, I have become desperate.
Thanks!!!

Try useing the mouse click and drag the new itinerary screen ( I assume u click ur travel.class and number of traveller) does the map show up?

If it does congrats, same thing happen to me, doesnt matter which pc or browser I use. Cant be resolve, it will fix itself in a couple of days (4 for me while i am desperately trying to book my first rtw)

If it does not, then I dont know sorry

AliChihab Sep 16, 2015 1:57 am


Originally Posted by jkuok (Post 25430730)
Try useing the mouse click and drag the new itinerary screen ( I assume u click ur travel.class and number of traveller) does the map show up?

If it does congrats, same thing happen to me, doesnt matter which pc or browser I use. Cant be resolve, it will fix itself in a couple of days (4 for me while i am desperately trying to book my first rtw)

If it does not, then I dont know sorry

I waited days for this to get fixed by itself... here I am still waiting...
Thank you for your answer anyway :)

tt7 Sep 25, 2015 7:04 pm


Originally Posted by Phileas (Post 25335335)
The same problem occurs for booking trans Tasman flights, and for all dates I have tested in this case. Again, I can see D availability but the online tool does not return any option.

Same here. Trying to add a SYD-AKL flight in March 2016. QF flies 5x/day - the tool insists the only available flight is a LAN flight. Similarly adding PHX-ANC -- this is an (old) US Air flight (now AA) that is flown year-round - the tool insists there are no flights. In both these cases, if you simply do a flight search from the oneworld homepage, the flights show up fine. As is, the tool is useless....


All times are GMT -6. The time now is 12:51 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.