Questions on DONE5
#16
Join Date: Jun 2004
Location: Madrid, Spain & Santiago, Chile
Programs: AA EXP
Posts: 3,181
Edited to add:
Originally Posted by oneworld.com
Date/Time/oneworld Carrier changes are permitted without reissue provided
origin/destination/connecting points and inventory remain the same.
origin/destination/connecting points and inventory remain the same.
Last edited by Viajero; Mar 7, 2008 at 10:34 am
#17
Join Date: Dec 2005
Location: NL
Programs: BA Gold
Posts: 192
[*]First flight changes
Our desired first flight is CPT-LHR, but there is zero D availability from BA for the entire week we want (even on the daylight flight!). JNB-LHR is available that week. There is availability the following week for CPT-LHR. However, I have heard conflicting stories about changing the first flight on a DONE5 after issuing. One is that ANY change to the first segment requires a complete reissue at the current price (this is also what the AA RTW agent told me). The other is first hand experiences from people changing the dates on their MRU-LHR flights (first segment of an AONEx) without a reissue. From what I can see, the rules say:
If I can change the date of the first segment without reissue, then I would rather begin CPT-LHR on the "wrong" week to then change it to the right week when D becomes available.
If it requires a reissue, then I'd rather start JNB-LHR and pay for our way to JNB instead.
Our desired first flight is CPT-LHR, but there is zero D availability from BA for the entire week we want (even on the daylight flight!). JNB-LHR is available that week. There is availability the following week for CPT-LHR. However, I have heard conflicting stories about changing the first flight on a DONE5 after issuing. One is that ANY change to the first segment requires a complete reissue at the current price (this is also what the AA RTW agent told me). The other is first hand experiences from people changing the dates on their MRU-LHR flights (first segment of an AONEx) without a reissue. From what I can see, the rules say:
Code:
5N PRIOR TO DEPARTURE 23N TRAVEL ORIGINATING AREA 2/3: 24N . 1. UNLIMITED CHANGES PERMITTED WITHOUT CHARGE. 25N . 2. DATE/TIME AND ONEWORLD CARRIER CHANGES ARE 26N . PERMITTED WITHOUT REISSUE PROVIDED ORIGIN, 27N . DESTINATION, CONNECTING POINTS AND INVENTORY 28N . REMAIN THE SAME.
If it requires a reissue, then I'd rather start JNB-LHR and pay for our way to JNB instead.
#18
FlyerTalk Evangelist


Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 16,677
As far as I know, a change to the first flight will usually need a reissue, because the ticket validity will change. (As the ticket is valid until 1 year after the first flight). If it doesn't require a reissue, it would be a nice way to create a ticket which will be valid for more than a year. (i.e. buy a ticket starting in a year, and move the first flight to next week. You now have a ticket which is valid for almost 2 years). I very much doubt they would allow that though...
#19
Join Date: Jun 2004
Location: Madrid, Spain & Santiago, Chile
Programs: AA EXP
Posts: 3,181
I don't think this one has been mentioned before but I could be wrong. So what happens with seasonal OWEs, where the price is determined by the date of the first intercontinental flight? I find hard to believe it is just a matter of booking/issuing it with a low season date and then simply change the date to a high season one, with no reissue/reprice... or is it?
#20
FlyerTalk Evangelist


Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 16,677
As far as I know, a change to the first flight will usually need a reissue, because the ticket validity will change. (As the ticket is valid until 1 year after the first flight). If it doesn't require a reissue, it would be a nice way to create a ticket which will be valid for more than a year. (i.e. buy a ticket starting in a year, and move the first flight to next week. You now have a ticket which is valid for almost 2 years). I very much doubt they would allow that though...
#21
Original Poster
Join Date: Jun 2001
Location: NYC
Programs: AA PLT
Posts: 1,122
Thanks to everyone for their help on this!
We now have 8 confirmed segments and 8 open segments on hold:
Confirmed:
CPT-xLHR-MCT-LHR-xLAX-GRU-LIM-UIO-EZE-
Open:
-EZE-DFW-ANC-DFW-ORD-PVG-NRT-HKG-JNB
Decided to book 16 segments to be able to do an e-ticket, mostly to make the re-issue easier, since it's 99% certain that no matter what we book, we will need to re-issue. At least keeping DFW-ANC-DFW open, we'll be able to grab space on those flights once they become bookable which. This was not a big deal at all (didn't have to get a supervisor or anything like that).
However, the AA RTW agent was not able to book ORD-PEK as an open segment. She knew that AA has announced the route but could not find any notice with the official start date which apparently would be required to book this segment as open.
Also, could not confirm any EZE-DFW in D towards the end of the schedule (last date with availability is 21JAN2009 which doesn't allow enough time for all the other flights), so left that open.
Hopefully pricing will be back tomorrow and we'll be able to ticket this week. We have family in Cape Town, but from Cheetah_SA's post (many thanks BTW! ^), it looks like we may be able to do everything by phone/fax.
We now have 8 confirmed segments and 8 open segments on hold:
Confirmed:
CPT-xLHR-MCT-LHR-xLAX-GRU-LIM-UIO-EZE-
Open:
-EZE-DFW-ANC-DFW-ORD-PVG-NRT-HKG-JNB
Decided to book 16 segments to be able to do an e-ticket, mostly to make the re-issue easier, since it's 99% certain that no matter what we book, we will need to re-issue. At least keeping DFW-ANC-DFW open, we'll be able to grab space on those flights once they become bookable which. This was not a big deal at all (didn't have to get a supervisor or anything like that).
However, the AA RTW agent was not able to book ORD-PEK as an open segment. She knew that AA has announced the route but could not find any notice with the official start date which apparently would be required to book this segment as open.
Also, could not confirm any EZE-DFW in D towards the end of the schedule (last date with availability is 21JAN2009 which doesn't allow enough time for all the other flights), so left that open.
Hopefully pricing will be back tomorrow and we'll be able to ticket this week. We have family in Cape Town, but from Cheetah_SA's post (many thanks BTW! ^), it looks like we may be able to do everything by phone/fax.
#22
Ambassador: Finnair




Join Date: May 2003
Location: HEL
Programs: AY/OW Emerald (AY LT Gold)
Posts: 4,326
One thing I don't understand about your comment on open segments is... Let's say I book a segment on UIO-EZE, confirm a date in FEB2009 now, but the service is discontinued starting in APR2009, and I really want to fly in MAY2009. In that case having a confirmed segment is absolutely no help to me right?
#23
Original Poster
Join Date: Jun 2001
Location: NYC
Programs: AA PLT
Posts: 1,122
Yeah, my point was that leaving the segments open has no more value than booking some random dates at original issue, this was basically based on the fact that open segments = max. taxes as all possible transits are counted as stopovers no matter what is the reality.
#24
Original Poster
Join Date: Jun 2001
Location: NYC
Programs: AA PLT
Posts: 1,122
We contacted the AA GSA in South Africa, and they pretty much told us everything they told Cheetah_SA. They need:
We are also reworking the itinerary a bit before issuing. Because we're going to take a break once we hit LHR the second time, I am now trying to have 4 segments at that point, so that we can reissue at that break which would make things a lot easier later on.
First I thought to do either CPT-xLHR-MCT-AMM-LHR or CPT-xLHR-AMM-MCT-LHR, but the AMM-MCT-AMM schedule is just horrible, one flight a week either arriving MCT at 2:45 am (after a stop in Dammam, Saudi Arabia), or a 5.45 am departure from MCT (with a stop in Dammam, Saudi Arabia also).
We had no desire of ever going to Dubai, but given the extensive schedule from both LHR and AMM, we're thinking about doing CPT-xLHR-DXB-AMM-LHR with ground transportation to/from Oman (and maybe just one day in Dubai). We lose a segment in North America or Asia, but get to see Jordan and Oman without the hassle of the MCT-AMM schedule.
- A copy of the passport/ID of the card holder
- A copy of the front and back of the credit card
- Pricing must be less than 24 hours old.
Please note that this fare is valid for 24hours only. If I am unable to issue the tickets today, as a precaution, I will need the Round The World desk to reprice the itinerary, thus ensuring that any tickets we issue are done at current fares.
First I thought to do either CPT-xLHR-MCT-AMM-LHR or CPT-xLHR-AMM-MCT-LHR, but the AMM-MCT-AMM schedule is just horrible, one flight a week either arriving MCT at 2:45 am (after a stop in Dammam, Saudi Arabia), or a 5.45 am departure from MCT (with a stop in Dammam, Saudi Arabia also).
We had no desire of ever going to Dubai, but given the extensive schedule from both LHR and AMM, we're thinking about doing CPT-xLHR-DXB-AMM-LHR with ground transportation to/from Oman (and maybe just one day in Dubai). We lose a segment in North America or Asia, but get to see Jordan and Oman without the hassle of the MCT-AMM schedule.
#25
Join Date: Jun 2004
Location: Madrid, Spain & Santiago, Chile
Programs: AA EXP
Posts: 3,181
#27
Join Date: Jun 2005
Location: London, UK
Programs: AA 2MM - PLT, BA GGL, SPG Plat, Hilton Diamond
Posts: 6,221
#29
Original Poster
Join Date: Jun 2001
Location: NYC
Programs: AA PLT
Posts: 1,122
After cutting it down to 16 segments to get an e-ticket, this is what I just received from the AA GSA in CPT:
I am waiting for the AA Around-The-World Desk to open to see what we should do. While we could have someone collect the tickets in CPT, that defeats the whole purpose of what we're doing.
Are e-tickets with open segments really not possible? Do I need dummy dates on every segment of an e-tickets? If that's the case then I guess it's either paper ticket with DFW-ANC (in which case I might as well go with 20 segments), or e-tickets.
Anyone run into this before?
Thanks!
I am sitting with a bit of a problem here.
I issued your tickets, only for a paper ticket to generate. I spoke to a colleague and she advised that the reason for this was because of the open segments. I apologise about this.
We have 2 options : 1) I keep the ticket for you till your travels ex Cape Town and you collect them from your office.
or 2) we put in dates for the open parts of your journey and you can change them. Changes are permitted free of charge on a Round the World ticket as long as the routing, class and airline remains the same.
Please advise urgently, so that I can take the necessary actions.
I issued your tickets, only for a paper ticket to generate. I spoke to a colleague and she advised that the reason for this was because of the open segments. I apologise about this.
We have 2 options : 1) I keep the ticket for you till your travels ex Cape Town and you collect them from your office.
or 2) we put in dates for the open parts of your journey and you can change them. Changes are permitted free of charge on a Round the World ticket as long as the routing, class and airline remains the same.
Please advise urgently, so that I can take the necessary actions.
Are e-tickets with open segments really not possible? Do I need dummy dates on every segment of an e-tickets? If that's the case then I guess it's either paper ticket with DFW-ANC (in which case I might as well go with 20 segments), or e-tickets.
Anyone run into this before?
Thanks!
#30
Join Date: Jun 2004
Location: Madrid, Spain & Santiago, Chile
Programs: AA EXP
Posts: 3,181
I haven't, but if all that is needed to get the eTicket you want is a few dummy dates, right or wrong, why not go for it?
Edited to add: I realize there is a possible problem with ANC but, hey, the agent is giving you option 2; I would accept it and put the ball in his court.
By the way, for the benefit of newcomers, I want to correct an error in the agent's response, probably due to haste:
"as long as the routing, class and airline remains the same"
The "airline" part is incorrect.
Edited to add: I realize there is a possible problem with ANC but, hey, the agent is giving you option 2; I would accept it and put the ball in his court.
By the way, for the benefit of newcomers, I want to correct an error in the agent's response, probably due to haste:
"as long as the routing, class and airline remains the same"
The "airline" part is incorrect.
Last edited by Viajero; Mar 13, 2008 at 6:03 am

