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Old Mar 13, 2008 | 5:29 am
  #29  
MiamiBeach
 
Join Date: Jun 2001
Location: NYC
Programs: AA PLT
Posts: 1,122
Angry

After cutting it down to 16 segments to get an e-ticket, this is what I just received from the AA GSA in CPT:
I am sitting with a bit of a problem here.

I issued your tickets, only for a paper ticket to generate. I spoke to a colleague and she advised that the reason for this was because of the open segments. I apologise about this.

We have 2 options : 1) I keep the ticket for you till your travels ex Cape Town and you collect them from your office.
or 2) we put in dates for the open parts of your journey and you can change them. Changes are permitted free of charge on a Round the World ticket as long as the routing, class and airline remains the same.

Please advise urgently, so that I can take the necessary actions.
I am waiting for the AA Around-The-World Desk to open to see what we should do. While we could have someone collect the tickets in CPT, that defeats the whole purpose of what we're doing.

Are e-tickets with open segments really not possible? Do I need dummy dates on every segment of an e-tickets? If that's the case then I guess it's either paper ticket with DFW-ANC (in which case I might as well go with 20 segments), or e-tickets.

Anyone run into this before?

Thanks!
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