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-   -   The Oneworld Explorer User Guide (https://www.flyertalk.com/forum/oneworld/2008084-oneworld-explorer-user-guide.html)

pandaperth Apr 10, 2024 4:20 pm


Originally Posted by mjack99 (Post 36150850)
I must be thick but clicking on the menu options doesn't work for me. Nothing happens at all. Browser issue perhaps?

If the full wkik is not displaying, then you need to click on the "show more"
https://cimg2.ibsrv.net/gimg/www.fly...1699052471.png

mjack99 Apr 12, 2024 11:09 am


Originally Posted by pandaperth (Post 36150968)
If the full wkik is not displaying, then you need to click on the "show more"
https://cimg2.ibsrv.net/gimg/www.fly...1699052471.png

Doh! Thank you.

mjack99 Apr 14, 2024 12:24 pm

Couldn't find this in the rules but it is probably staring me in the face. A couple of segments in my OWE Business itinerary are on Jetstar which only has economy. The OW tool say NO, so I assume I can't add those segments and will need to treat them as surface sectors and buy them separately?

steveholt Apr 14, 2024 1:38 pm


Originally Posted by mjack99 (Post 36159947)
Couldn't find this in the rules but it is probably staring me in the face. A couple of segments in my OWE Business itinerary are on Jetstar which only has economy. The OW tool say NO, so I assume I can't add those segments and will need to treat them as surface sectors and buy them separately?

Unclear what you're asking.

Are you asking whether you can include those flights in your itinerary? Yes, as QF codeshares. "Other codeshare services not permitted with the exception of QF Codeshare services operated by Jetstar (JQ)."

Mwenenzi Apr 14, 2024 1:40 pm


Originally Posted by mjack99 (Post 36159947)
Couldn't find this in the rules but it is probably staring me in the face. A couple of segments in my OWE Business itinerary are on Jetstar which only has economy. The OW tool say NO, so I assume I can't add those segments and will need to treat them as surface sectors and buy them separately?

What Jetstar route? Jetstar Australia JQ has some B787's with business class on some routes, that are closer to premium economy on other airlines. Jetstar Asia 3K and Jetstar Japan GK has narrow body aircraft but not allowable on *ONE*.
https://www.aerolopa.com/jq
Rule 4 (i)

(j) Travel on any AA/AS/AT/AY/BA/CX/IB/JL/MH/NU/QF/QR/RJ/UL codeshare service operated by
AA/AS/AT/AY/BA/CX/IB/JL/MH/NU/QF/QR/RJ/UL is permitted.
Other codeshare services not permitted with the exception of QF Codeshare services operated by
Jetstar (JQ).
QF operated services within USA (eg LAX-JFK vv) not permitted unless booked in conjunction with a QF
operated and marketed online connection or stopover flight at LAX


mjack99 Apr 14, 2024 3:11 pm

Thanks, both. The Jetstar flights are DRW>DPS>SIN.

This is what I am seeing on the OneWorld configurator:

https://cimg5.ibsrv.net/gimg/www.fly...9b160266fd.png

danger Apr 14, 2024 5:00 pm


Originally Posted by mjack99 (Post 36160288)
Thanks, both. The Jetstar flights are DRW>DPS>SIN.

This is what I am seeing on the OneWorld configurator:

Subject to the rules about including JQ flights, I wouldn't rely on that error message having anything whatsoever to do with the adding JQ.

In my experience, that error message can be displayed for any number of reasons entirely unrelated to what it actually says. It will show, for example, if you have flights that don't meet minimum connection time or of if you've inadvertently gone over the maximum number of allowed segments (both overall and within each region) because the tool has chosen two flights (i.e. indirect) when you want one non-stop. This might be because there's no availability on the non-stop in the right fare bucket or the flight doesn't operate that day.

In all, look at each individual flight segment to see if there's a reason why the entire itinerary isn't working. Don't just look at the JQ flight(s).

dvs7310 Apr 14, 2024 5:09 pm


Originally Posted by mjack99 (Post 36160288)
Thanks, both. The Jetstar flights are DRW>DPS>SIN.

This is what I am seeing on the OneWorld configurator:

https://cimg5.ibsrv.net/gimg/www.fly...9b160266fd.png

DPS-SIN seems to be the problem, as that's not Jetstar Australia. I don't know where you're at on segments, but I think you'll have to either backtrack to somewhere in Australia with QF service to SIN (SYD, BNE, MEL, PER) or take MH from DPS via KUL. QF is set to start SIN from DRW in December on QantasLink, (according to Wikipedia) but that's a long time from now, also not sure when your trip is.

mjack99 Apr 14, 2024 5:22 pm

Thanks, danger. I just went through it with a fine tooth comb and everything looks as it should be. Segments are right, minimum connection time is right, dates are right.

But one thing I did notice is that after saving the itinerary (with errors) and going back, the system has chosen other flights than those I chose. Unfortunately just accepting the system's choice doesn't fix the issue.

jerry a. laska Apr 14, 2024 6:22 pm


Originally Posted by mjack99 (Post 36160513)
Thanks, danger. I just went through it with a fine tooth comb and everything looks as it should be. Segments are right, minimum connection time is right, dates are right.

But one thing I did notice is that after saving the itinerary (with errors) and going back, the system has chosen other flights than those I chose. Unfortunately just accepting the system's choice doesn't fix the issue.

If you post your itinerary we could check it and possibly hazard a guess as to what the problem might be. Then again, there are no guarantees regarding whether the tool will agree with our opinions.

chan1108 Apr 16, 2024 5:12 am

I booked a ticket ex-CAI when the EGP devalued. Now, I want to change my itinerary, but the price of the ticket has doubled. Will the ticket be repriced to the new doubled amount if I change routine(add a city)?

danger Apr 16, 2024 5:25 am


Originally Posted by chan1108 (Post 36164146)
I booked a ticket ex-CAI when the EGP devalued. Now, I want to change my itinerary, but the price of the ticket has doubled. Will the ticket be repriced to the new doubled amount if I change routine(add a city)?

If you haven't flown the first coupon then yes, it will be subject to repricing.

kayzng Apr 16, 2024 5:30 am

the oneworld tool ex-Cai still showing the old price though, will they update it anytime soon?

ironmanjt Apr 16, 2024 5:33 am


Originally Posted by kayzng (Post 36164182)
the oneworld tool ex-Cai still showing the old price though, will they update it anytime soon?

Not for me? What kind of route are you finding it on. Almost all OW airlines have killed that price.

ironmanjt Apr 16, 2024 5:34 am


Originally Posted by chan1108 (Post 36164146)
I booked a ticket ex-CAI when the EGP devalued. Now, I want to change my itinerary, but the price of the ticket has doubled. Will the ticket be repriced to the new doubled amount if I change routine(add a city)?

Fly the first segment. That locks the fare. Then all you’ll pay is difference in taxes (as long as you stay within the fare basis rules)

kayzng Apr 16, 2024 5:37 am


Originally Posted by ironmanjt (Post 36164187)
Not for me? What kind of route are you finding it on. Almost all OW airlines have killed that price.

https://cimg9.ibsrv.net/gimg/www.fly...30a2b0d4a7.jpg
i check from this tool

kayzng Apr 16, 2024 5:43 am

use the manual tool, it's 13.9k AUD.
yup, more than double now.
earlier I booked DONE3 for 2 pax ~10.5k AUD.

https://cimg1.ibsrv.net/gimg/www.fly...e2d420ee82.jpg

iwillflytheworld Apr 16, 2024 11:28 am


Originally Posted by chan1108 (Post 36164146)
I booked a ticket ex-CAI when the EGP devalued. Now, I want to change my itinerary, but the price of the ticket has doubled. Will the ticket be repriced to the new doubled amount if I change routine(add a city)?

Even after flying the first segment, there's no guarantee Qantas will agree to make routing changes, both due to their general incompetence and the special treatment of these fares (I've been successful doing date changes via twitter, but even they said routing changes are not allowed on the cheap ex-CAI fares, no matter what the fare rules say).

steveholt Apr 16, 2024 1:43 pm


Originally Posted by iwillflytheworld (Post 36165026)
Even after flying the first segment, there's no guarantee Qantas will agree to make routing changes, both due to their general incompetence and the special treatment of these fares (I've been successful doing date changes via twitter, but even they said routing changes are not allowed on the cheap ex-CAI fares, no matter what the fare rules say).

Qantas has told me otherwise. The rules for these Oneworld tickets are quite clear.

zoombee Apr 17, 2024 1:14 am


Originally Posted by steveholt (Post 36165365)
The rules for these Oneworld tickets are quite clear.

I wish that were so, alas the wording in the rules is decidely unclear and certainly leaves wiggle room to insist on revising the base fare when changing the routing after the first segment is flown.

Ie they only *imply* this shouldn't happen by virtue of explicitly saying the base fare will be revised if changes are made before the first segment is flown and being silent on that for when after the first segment is flown. Alas silence is not clarity, cf they are also silent on charging the difference in taxes which we know/accept happens.

​​

chan1108 Apr 17, 2024 1:14 am


Originally Posted by ironmanjt (Post 36164189)
Fly the first segment. That locks the fare. Then all you’ll pay is difference in taxes (as long as you stay within the fare basis rules)

After flying the first segment, which method is recommanded to make changes? Twitter or phone call? I am not sure is it safe for making points change via twitter since I have to pay the tax. Also it is hard to find a expert agent via phone call.

kayzng Apr 17, 2024 1:54 am


Originally Posted by chan1108 (Post 36166568)
After flying the first segment, which method is recommanded to make changes? Twitter or phone call? I am not sure is it safe for making points change via twitter since I have to pay the tax. Also it is hard to find a expert agent via phone call.

when is your first segment?

chan1108 Apr 17, 2024 1:58 am


Originally Posted by kayzng (Post 36166621)
when is your first segment?

21st July

kayzng Apr 17, 2024 2:24 am

i will complete my first segment by 2nd June, after that I will give Qantas a call on changing dates and possibility add stop, see what's their response.
I will update here

chan1108 Apr 17, 2024 2:26 am


Originally Posted by kayzng (Post 36166664)
i will complete my first segment by 2nd June, after that I will give Qantas a call on changing dates and possibility add stop, see what's their response.
I will update here

That's fine. Thank you!

dvs7310 Apr 17, 2024 4:07 am


Originally Posted by zoombee (Post 36166569)
I wish that were so, alas the wording in the rules is decidely unclear and certainly leaves wiggle room to insist on revising the base fare when changing the routing after the first segment is flown.

Ie they only *imply* this shouldn't happen by virtue of explicitly saying the base fare will be revised if changes are made before the first segment is flown and being silent on that for when after the first segment is flown. Alas silence is not clarity, cf they are also silent on charging the difference in taxes which we know/accept happens.

​​

That's standard verbiage in fare rules on every flexible fare.

I know one user was told that QF won't make changes, but there are no further data points on it and I anticipate people won't have any issues beyond the standard QF problems of changing anything.


Originally Posted by chan1108 (Post 36166568)
After flying the first segment, which method is recommanded to make changes? Twitter or phone call? I am not sure is it safe for making points change via twitter since I have to pay the tax. Also it is hard to find a expert agent via phone call.

Twitter is fine, if you want it on the same card you used for the ticket they'll just ask you the last 4 and I believe expiration date, but maybe it was only last 4. If you want to use a different card then I believe there's a link they'll email you for a secure payment site like a lot of other airlines have.

steveholt Apr 17, 2024 5:46 am


Originally Posted by zoombee (Post 36166569)
I wish that were so, alas the wording in the rules is decidely unclear and certainly leaves wiggle room to insist on revising the base fare when changing the routing after the first segment is flown.

Ie they only *imply* this shouldn't happen by virtue of explicitly saying the base fare will be revised if changes are made before the first segment is flown and being silent on that for when after the first segment is flown. Alas silence is not clarity, cf they are also silent on charging the difference in taxes which we know/accept happens.

​​

If this were how airlines conducted themselves, there would be almost unlimited latitude to make massive charges any time someone wanted to change anything. (eg "We silently did not mention that we're charging $2,000 US every time you change your seat.") QF have sold RTW tickets during other flash sales without changing the rules. QF have told me (and I believe others) in writing that the rules for this ticket are the standard Oneworld Explorer rules.

chan1108 Apr 17, 2024 9:44 am


Twitter is fine, if you want it on the same card you used for the ticket they'll just ask you the last 4 and I believe expiration date, but maybe it was only last 4. If you want to use a different card then I believe there's a link they'll email you for a secure payment site like a lot of other airlines have.
I see, thanks.

mjack99 Apr 19, 2024 4:48 am


Originally Posted by jerry a. laska (Post 36160622)
If you post your itinerary we could check it and possibly hazard a guess as to what the problem might be. Then again, there are no guarantees regarding whether the tool will agree with our opinions.

Sorry for the delay. Does this help or do you need more? The problem in giving the exact flights is I will have to write it out manually because I can't get the OW configurator to move to the step after the selecting the flights because I get that error.

https://cimg3.ibsrv.net/gimg/www.fly...83530f4569.jpg

dvs7310 Apr 19, 2024 5:45 am


Originally Posted by mjack99 (Post 36172264)
Sorry for the delay. Does this help or do you need more? The problem in giving the exact flights is I will have to write it out manually because I can't get the OW configurator to move to the step after the selecting the flights because I get that error.

It's impossible to tell from that screen shot, we'd need the actual flights you've selected when it won't move forward at the end, city pair and airline are fine, don't need flight numbers.

BTW, are you aware you're paying over €2,000 more originating from BRU instead of OSL? Since you're not using any Europe segments, you can go OSL-DOH-ORD for your first leg for a lot more miles, but you can't ticket that on the tool, have to call AA or BA. To get AA to ticket you'd need your DFW-SYD AA coded which generally isn't difficult unless near a holiday. Then QF gets real stingy with D space.

Just looking at the basics you have there, assuming you want all of those cities, here's what I'd do:
OSL-xDOH-ORD (QR)
ORD-DFW (AA)
DFW-SYD (QF, AA code)
SYD-DRW (QF)
DRW-DPS (QF JQ?)
DPS-xKUL-SIN (MH) or DPS-xHKG-ICN (CX)
SIN-xHKG-ICN (CX) or SIN-xKUL-ICN (MH) or SIN-xHND-GMP (JL)
ICN-xDOH-BRU (QR)
BRU-xLHR-OSL or BRU-xHEL-OSL (can be throw away or the start of another RTW)

If you're trying to make it a DGLOB34 to get the non-stop Jetstar flight DPS-SIN, I personally wouldn't. The price difference between DGLOB34 and DONE4 is only about €70 ex-OSL and exactly the same ex-BRU. You can get a lot more tier points going on a DONE4 and using some of my suggested routings (basically don't use the KUL connections if you want max tier points, I suspect CX via HKG would net more on both to SIN and to SEL, but it also has higher taxes, not sure about CX's YQ compared to MH and JL, I think it's higher than JL but maybe similar to MH, you'd have to test it)

*EDIT: Ah ha, just noticed your GFL designation, you wouldn't care about maxing tier points in that case. So the OSL-xDOH-ORD may be unnecessary unless you just want to fly QR. OSL-xHEL-ORD likely results in lower YQ than OSL-xLHR-ORD

Mwenenzi Apr 19, 2024 2:18 pm

AA are starting a DFW-BNE service 27 Oct 2024 to Mar 2025. May have better D availability. Many people seem to think Australia=Sydney.

mjack99 route (but without necessary transit airports)--> http://www.gcmap.com/mapui?P=c%3Ablu...=bm&PW=3&DU=mi

A map from the Great Circle Mapper - Great Circle Mapper
Have not used al 16 segments. KUL-SIN at 184 miles is a waste of a segment for many. Are other transport options or buy a (cheap) separate flight.

QF codeshare on JQ (DRW-DPS) OK, if you can get it ticketed. Or buy a cash ticket. Flights in Asia on popular routes can be well priced.

(i) The same city pairs/sectors cannot be flown more than once in the same direction.
(j) Travel on any AA/AS/AT/AY/BA/CX/IB/JL/MH/NU/QF/QR/RJ/UL codeshare service operated by
AA/AS/AT/AY/BA/CX/IB/JL/MH/NU/QF/QR/RJ/UL is permitted.
Other codeshare services not permitted with the exception of QF Codeshare services operated by
Jetstar (JQ).

chan1108 Apr 21, 2024 3:38 am

There is a tip read that "For journeys above 26,000 miles, a maximum up to four stopovers are permitted in Asia." when I tried to add more cities in Asia. So I am wondering whether DON3 ticket above 26000 miles and below 26000 miles are under the same fare. Can I change my less 26000 miles DONE3 ticket to more than 26000 miles?

mjack99 Apr 21, 2024 9:29 am

Thanks for the detailed reply dvs7310


Originally Posted by dvs7310 (Post 36172367)
It's impossible to tell from that screen shot, we'd need the actual flights you've selected when it won't move forward at the end, city pair and airline are fine, don't need flight numbers.

It was easier to do the screenshots of each segment and make a jpeg out of it. Please see below.


Originally Posted by dvs7310 (Post 36172367)
BTW, are you aware you're paying over €2,000 more originating from BRU instead of OSL? Since you're not using any Europe segments, you can go OSL-DOH-ORD for your first leg for a lot more miles, but you can't ticket that on the tool, have to call AA or BA. To get AA to ticket you'd need your DFW-SYD AA coded which generally isn't difficult unless near a holiday. Then QF gets real stingy with D space.

I was just about to reply to your €2K savings message when I saw your last edit. And indeed, I was interested in the savings until I realised it was OSL>DOH>ORD. You are right, I don't need to maximise tier points and the extra money isn't a big issue either given the extra time I would need (and it is small compared to the amount I spend with BA every year). I am just trying to get the trip done in the most efficient manner. Cost is secondary.

Looking forward to your comments on the itinerary.

https://cimg3.ibsrv.net/gimg/www.fly...4fa7122bbc.jpg

jerry a. laska Apr 21, 2024 9:40 am


Originally Posted by mjack99 (Post 36177062)
Thanks for the detailed reply dvs7310



It was easier to do the screenshots of each segment and make a jpeg out of it. Please see below.



I was just about to reply to your €2K savings message when I saw your last edit. And indeed, I was interested in the savings until I realised it was OSL>DOH>ORD. You are right, I don't need to maximise tier points and the extra money isn't a big issue either given the extra time I would need (and it is small compared to the amount I spend with BA every year). I am just trying to get the trip done in the most efficient manner. Cost is secondary.

Looking forward to your comments on the itinerary.

Then just go OSL-LHR-ORD for the $2k in savings. You don’t need to route through DOH.

It already appears that you are routing BRU-LHR-ORD already.

mjack99 Apr 21, 2024 9:57 am


Originally Posted by jerry a. laska (Post 36177082)
Then just go OSL-LHR-ORD for the $2k in savings. You don’t need to route through DOH.

It already appears that you are routing BRU-LHR-ORD already.

Ah I didn't realise that was possible. Btw, how do you know this? Is it explained in the wiki? I would like to know if, for example, CPH-LHR-ORD is also cheaper?

mjack99 Apr 21, 2024 10:02 am

1 Attachment(s)
Sorry, the Jpeg quality sucked so uploading a PDF.

jerry a. laska Apr 21, 2024 10:23 am


Originally Posted by mjack99 (Post 36177117)
Ah I didn't realise that was possible. Btw, how do you know this? Is it explained in the wiki? I would like to know if, for example, CPH-LHR-ORD is also cheaper?

Expertflyer.com can show your rtw fares for any starting point you might be interested. OSL has been an economical starting point for some time. Japan has also been a good starting point for a couple of years.

You may want to read back a few months in the booking and pricing thread.

mjack99 Apr 21, 2024 10:37 am


Originally Posted by jerry a. laska (Post 36177160)
Expertflyer.com can show your rtw fares for any starting point you might be interested. OSL has been an economical starting point for some time. Japan has also been a good starting point for a couple of years.

You may want to read back a few months in the booking and pricing thread.

Doh! should have thought of Expertflyer. Thanks. I am still wondering though why my booking on oneworld.com isn't working.

Dr. HFH Apr 21, 2024 11:25 am


Originally Posted by mjack99 (Post 36177191)
I am still wondering though why my booking on oneworld.com isn't working.

No need to wonder, it's a terrible piece of software with all sorts of known bugs. Granted these tickets and the associated rules are complicated, but even so . . . .

Mwenenzi Apr 21, 2024 3:06 pm


Originally Posted by chan1108 (Post 36176499)
There is a tip read that "For journeys above 26,000 miles, a maximum up to four stopovers are permitted in Asia." when I tried to add more cities in Asia. So I am wondering whether DON3 ticket above 26000 miles and below 26000 miles are under the same fare. Can I change my less 26000 miles DONE3 ticket to more than 26000 miles?

*ONE* do not have a mileage limit
*GLOB* does have a mileage limit
https://www.oneworld.com/world-travel
Global Explorer RWR2 RULE 9701

4. FLIGHT APPLICATION / ROUTINGS
Fares only apply on AA/AT/AY/AS/BA/ CX/EI/FJ/GK/IB/JL/JQ/MH/NU/PG/QF/QR/RJ/UL/WS/3K.
The total journey must not exceed a maximum mileage of:
Fare basis
LGLOB26*/IGLOB26 26000 (ECONOMY AND BUSINESS ONLY)
LGLOB29 29000 (ECONOMY ONLY)
LGLOB34/DGLOB34/AGLOB34 34000 (ALL CLASSES)
LGLOB39 39000 (ECONOMY ONLY)
* GLOB26 offered from select markets only

If using the online tool it may be thinking you want a *GLOB* distance based RTW if you are getting a mileage error
Or some random error.

Have you downloaded the rules? https://www.oneworld.com/world-travel
Oneworld RTW
FAQ
What are the RTW rules
Download the pdf's


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