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Originally Posted by chan1108
(Post 36228026)
I had a DONE3 ticket, the last segment is LHR-CAI which has a stopover in DOH. I want to change the destination to AMM or IST. Will I pay another ex-England tax if I make this change?
Overall, I would guess that you don't have to pay the ex-England (or any) tax more than once, but you should def check. Why not call and ask? You'll obviously get a more definitive answer from an airline rate desk, and any answer you get here will be unhelpful, anyway. |
Originally Posted by Dr. HFH
(Post 36228083)
Where you booked might be relevant. I know from experience that when you change the cities and your booking was with the AA RTW desk (and you call them to make the change), the AA rate desk only charges the difference in taxes. I recently changed my current itinerary, and the taxes on the new itinerary were lower. The difference consumed most of the change fee and I only had to pay USD $17.
Overall, I would guess that you don't have to pay the ex-England (or any) tax more than once, but you should def check. Why not call and ask? You'll obviously get a more definitive answer from an airline rate desk, and any answer you get here will be unhelpful, anyway. |
Are the rules different for a DONE and a Global Explorer ticket?
AA advised me when I booked my Global Explorer ticket last week that any route changes will incur a 125 dollar charge plus the difference in taxes. |
Originally Posted by SwedishGirl
(Post 36228184)
Are the rules different for a DONE and a Global Explorer ticket?
AA advised me when I booked my Global Explorer ticket last week that any route changes will incur a 125 dollar charge plus the difference in taxes. |
AKL-Africa on DONE5 for new QF Platinum: QR vs QF experience
As a new QF Platinum going AKL-Malawi on a DONE5, Mrs Jrobin and I have a choice of
AKL-DOH on QR 921 (Airbus A350-1000 according to Expertflyer) and ~ 4hrs (10pm-2am) in Al Mourjan? lounge in DOH, then likely to LUN on Boeing 787-8 Dreamliner or AKL-SYD on QF 140 (Boeing 737), perhaps an hour 8:00-9:00am in the QF International F Lounge, and QF63 SYD-JNB (Boeing 787-9), arriving same day (16 hours earlier than QR) so could have an overnight near JNB at a hotel and start adjusting to time change. Our only prior experience International business class was JFK-HKG-PER on CX. Any suggestions? Thanks |
I'm trying to make the simplest of changes (move a single segment by exactly one day, same flight number on the same route) and while I've gotten past the "call us" response from the Qantas team on twitter, I've now been advised that this will incur a 125 USD change fee.
The agent, upon my request, double checked this with the "the team" but came back with the same response. Looking at the fare rules in expertflyer, I can see why they would want to say so, while the fare rules actually only specify the change fee for a no-show or changes to the ticketed points. For changes, which don't do either, it just specifies that changes are permitted.
Spoiler
However the wiki and previous posts in this thread suggest that simple date changes should be free of charge. Any advise on how to achieve date changes with Qantas without a change fee? |
Originally Posted by jrobin
(Post 36228269)
As a new QF Platinum going AKL-Malawi on a DONE5, Mrs Jrobin and I have a choice of
AKL-DOH on QR 921 (Airbus A350-1000 according to Expertflyer) and ~ 4hrs (10pm-2am) in Al Mourjan? lounge in DOH, then likely to LUN on Boeing 787-8 Dreamliner or AKL-SYD on QF 140 (Boeing 737), perhaps an hour 8:00-9:00am in the QF International F Lounge, and QF63 SYD-JNB (Boeing 787-9), arriving same day (16 hours earlier than QR) so could have an overnight near JNB at a hotel and start adjusting to time change. |
Originally Posted by Perisai
(Post 36228288)
However the wiki and previous posts in this thread suggest that simple date changes should be free of charge.
Any advise on how to achieve date changes with Qantas without a change fee? |
Originally Posted by Perisai
(Post 36228288)
I'm trying to make the simplest of changes (move a single segment by exactly one day, same flight number on the same route) and while I've gotten past the "call us" response from the Qantas team on twitter, I've now been advised that this will incur a 125 USD change fee.
The agent, upon my request, double checked this with the "the team" but came back with the same response. Looking at the fare rules in expertflyer, I can see why they would want to say so, while the fare rules actually only specify the change fee for a no-show or changes to the ticketed points. For changes, which don't do either, it just specifies that changes are permitted.
Spoiler
However the wiki and previous posts in this thread suggest that simple date changes should be free of charge. Any advise on how to achieve date changes with Qantas without a change fee? |
Originally Posted by ironmanjt
(Post 36228303)
They should be free. Hang up, call again. Such is life with the QF desk. It may sound terrible, but after a few dozen calls on my first DONE if I can instantly tell the agent is Fiji after a few sentences/questions "oops, something's on fire in the kitchen, gotta run, thanks for your help"
Might have to resort to the hotline. |
Originally Posted by Perisai
(Post 36228288)
I'm trying to make the simplest of changes (move a single segment by exactly one day, same flight number on the same route) and while I've gotten past the "call us" response from the Qantas team on twitter, I've now been advised that this will incur a 125 USD change fee.
The agent, upon my request, double checked this with the "the team" but came back with the same response. Looking at the fare rules in expertflyer, I can see why they would want to say so, while the fare rules actually only specify the change fee for a no-show or changes to the ticketed points. For changes, which don't do either, it just specifies that changes are permitted.
Spoiler
However the wiki and previous posts in this thread suggest that simple date changes should be free of charge. Any advise on how to achieve date changes with Qantas without a change fee?
Originally Posted by ironmanjt
(Post 36228303)
They should be free. Hang up, call again. Such is life with the QF desk. It may sound terrible, but after a few dozen calls on my first DONE if I can instantly tell the agent is Fiji after a few sentences/questions "oops, something's on fire in the kitchen, gotta run, thanks for your help"
Originally Posted by Perisai
(Post 36228335)
Unfortunately this is the twitter contact channel 🙈
Might have to resort to the hotline. With QF quite often you have to teach them the rules of these fares, don't expect them to know it already. But the call centers aren't given the tools to learn, while the Twitter team is capable of learning. Hold your ground, go back and forth a bit, quote the fare rules, not Flyertalk and you'll likely prevail. The important part of the fare rules to quote is the difference between changes in ticketed points ($125) and date changes "changes allowed". |
AKL-Africa on DONE5: QR vs QF experience, JNB airport hotel suggestions
Originally Posted by ironmanjt
(Post 36228300)
I did SYD-JNB a few weeks back, and would choose that option (and saving lots of time) over the QR option any day of the week.
Any suggestions of airport hotels at JNB?
Originally Posted by ironmanjt
(Post 36228300)
I am not at all a fan of the very open-cabin 787-8 QR seat, and that middle of the night connection and subsequent redeye to LUN is going to be rough..However, if it's your ultimate destination you can also consider adding in overnights to arrive more rested.
Unfortunately I have no shortage of segments so can use one from JNB-LUN or HRE and not need to return to JNB.
Originally Posted by ironmanjt
(Post 36228300)
I'd also overnight in SYD to spare yourself the super early departure from AKL.
We might add in a night or two in Malawi after the night at JNB before our tour starts. |
Originally Posted by jrobin
(Post 36228653)
Thanks for this advice.
Any suggestions of airport hotels at JNB?
Originally Posted by jrobin
(Post 36228653)
Malawi then Zambia and Victoria Falls are the ultimate destinations; LUN is just a little closer and more central than JNB to start. Unfortunately I have no shortage of segments so can use one from JNB-LUN or HRE and not need to return to JNB.
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Originally Posted by jrobin
(Post 36228653)
Thanks for this advice.
Any suggestions of airport hotels at JNB?
Originally Posted by jrobin
(Post 36228653)
Malawi then Zambia and Victoria Falls are the ultimate destinations; LUN is just a little closer and more central than JNB to start.
Unfortunately I have no shortage of segments so can use one from JNB-LUN or HRE and not need to return to JNB. Great idea about the overnight in SYD, but we are starting in RAR, and do not get to AKL until 6:25pm Last QF non-stop is at 4:05pm. We might add in a night or two in Malawi after the night at JNB before our tour starts. Agree with ironmanjt, JNB is a lot more convenient of a transit hub in Southern Africa than LUN or HRE. Another potential advantage using JNB as your departure point is that you might get lucky with QR QSuites, while both LUN and HRE are 788s so you know the seat you're getting there. From JNB you have options to both LLW and BLZ, from LUN it's LLW only. Not sure where you're ultimately going in Malawi but if just the cities I'd say Blantyre is the more interesting one. Having said that I'd advise going to Cape Maclear or Nkhata Bay if you have time. I did self-drive in Malawi and had zero issues there, you don't deal with so many police checkpoints like in certain neighboring countries. |
Originally Posted by dvs7310
(Post 36229484)
In addition to what ironmanjt mentioned, in JNB I always stay at the Hilton in Sandton, it's also in a safe area, you can take the train back and forth to Sandton if you'd like vs. a taxi but you'll still need a taxi from Sandton station
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