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-   -   Oneworld booking and pricing experiences (https://www.flyertalk.com/forum/oneworld/1776577-oneworld-booking-pricing-experiences.html)

Mwenenzi Dec 31, 2024 12:10 pm


Originally Posted by doctoravios (Post 36775770)
This is actually extremely useful information and I value it.

Thread topic Oneworld booking and pricing experiences
Not earning to a particular ffp, That is a function of the airline ffp subforums.
There are already 3 separate threads in the OW forum on the BAEC changes.

Alan T Dec 31, 2024 12:41 pm


Originally Posted by doctoravios (Post 36775770)
This is actually extremely useful information and I value it.

I posted it as a practical example in relation the discussion on the possibility of BAEC members now looking at OW RTWs as an option for attaining status at a more reasonable cost under the new system as opposed to traditional TPRs. So I think it is relevant.

Mwenenzi Dec 31, 2024 12:44 pm


Originally Posted by Alan T (Post 36775867)
I posted it as a practical example in relation the discussion on the possibility of BAEC members now looking at OW RTWs as an option for attaining status at a more reasonable cost under the new system as opposed to traditional TPRs. So I think it is relevant.

Thread topic Oneworld booking and pricing experiences

Alan T Dec 31, 2024 12:46 pm

Price of the ticket relevant depending who you fly with and maybe avoiding BA/AA/IB and maximising others in the planning/booking of the segments.

izzik Dec 31, 2024 6:44 pm


Originally Posted by Alan T (Post 36775888)
Price of the ticket relevant depending who you fly with and maybe avoiding BA/AA/IB and maximising others in the planning/booking of the segments.

Booking and pricing is completely separate from where the miles get credited. At least start a different thread instead of cluttering up the sticky?

Alan T Dec 31, 2024 11:34 pm


Originally Posted by izzik (Post 36776584)
At least start a different thread instead of cluttering up the sticky?

Lol, so what’s your excuse for posts #2636, 2630 etc then? :p

Anyway, run its course and there are threads in the general OW discussion now.

Dr. HFH Jan 1, 2025 5:37 am


Originally Posted by Dr. HFH (Post 36761236)
I assume that you set this up in Excel. Would you put it online and make the link available here? I'll be happy to if you can't, don't want to, or don't know how.

FWIW, I have not heard from Hennebou, nor has he returned to the thread. My offer remains open.

Boreas Jan 1, 2025 12:22 pm


Originally Posted by Mwenenzi (Post 36775877)
Thread topic Oneworld booking and pricing experiences

Recognised around the world, British Airways is a founding member of the oneworld Alliance. Together with its affiliates, it connects almost 200 destinations in some 72 territories throughout Europe, North America, South America, Asia, Africa and Australia. Its home base and major hub is London's Heathrow Airport, gateway to the world's number one business city.

Boreas Jan 1, 2025 12:23 pm


Originally Posted by Dr. HFH (Post 36777593)
FWIW, I have not heard from Hennebou, nor has he returned to the thread. My offer remains open.

I think this extremely public-spirited, and would be a worthy idea.

danger Jan 1, 2025 3:43 pm


Originally Posted by Boreas (Post 36778626)
Recognised around the world, British Airways is a founding member of the oneworld Alliance. Together with its affiliates, it connects almost 200 destinations in some 72 territories throughout Europe, North America, South America, Asia, Africa and Australia. Its home base and major hub is London's Heathrow Airport, gateway to the world's number one business city.

And the relevance of your post to oneworld booking and pricing experiences is what?

Boreas Jan 1, 2025 4:00 pm


Originally Posted by danger (Post 36779119)
And the relevance of your post to oneworld booking and pricing experiences is what?

Oh, I was just interested, based on the above whether British Airways had exited the oneworld alliance. I imagined the 24-36 months of legal notice, competition enforcement inquiry, political argument, and capital market volatility had somehow passed me by. Therefore I just hopped over to the oneworld website and it seems BA are still a member of oneworld. Amazing stuff really.

SirToby Jan 2, 2025 3:52 am

Data point from my planned DONE3:
Since 2 OTAs I reached out to seemed to be overwhelmed with this topic "D-1-ex, whaaat?!" I gave the AA RTW desk a try and called before NY break.
Intended routing was
OSL - DOH - CMB - CGK
CGK - HKG - CTS
CTS - HND
HND - DFW
DFW - ANC
ANC - LAX
LAX - JFK - MAD - AGP
AGP - HEL - OSL
originally thought as a nice start for new BAEC year, but for obvious reason this is now obsolete, so guess I will treat this trip as my personal Farewell-Tour...

Friendly and competent guy at the hotline who was able to enter all the relevant dates and flights, however eventually I had to settle for some minor changes.
He was not able to get HND - DFW on JL, neither as JL no. nor under AA codeshare, no availability, even some days before / after my planned date.
Same for ANC - LAX, which was changed to ANC - SEA - LAX.
3rd point was JFK - MAD not possible to get on IB flight (same issue as JL flight), so ended up on AA flight to MAD.
I repeatedly asked if this was because they prefer to have their own metal for RTW tickets but he said it was really about availability.

Overall I was quite impressed that the process was relatively straight forward. Had to call back twice as the reservation had some date mix ups and seems the system changed some flights(?) - but was solved quickly each time, with the second time also possible to take the payment via phone.
Total around 5.760 € including everything.

Seat reservations worked with the related Amadeus codes for the other airlines, AA could be done directly via their website.

Some noob questions:
Any chance / point on monitoring flight availability of the JAL and IB flights from other people's past experience?
Do I understand correctly that if I want to change those flights (just to other carrier, same date, same route) this change should be free or charge?
Or was this only after I started flying this ticket?

Happy new year and happy flying in 2025.

Padkir Jan 2, 2025 7:59 am

Strange issue I'm having trying to make a change to a Cathay flight segment on my DONE4.

I'm currently booked on HKG to YYZ at a certain time (say 6pm), but I'd like to move to the earlier flight on the same day (2.30am). Availability showing on Expert Flyer and the AA RTW desk person could see it too, but they said they couldn't make the change as Cathay weren't confirming the seat/booking he was trying to do, or something like that.

Anyone have any experience with this or know what I could do? My current booking it leaving me with a 20 hour overnight layover that I don't want or need, so I'd really like to make the change before availability is gone (currently D5 on Expert Flyer).

Thanks!

LilZeppelin Jan 2, 2025 9:32 am


Originally Posted by Padkir (Post 36780844)
Anyone have any experience with this or know what I could do? My current booking it leaving me with a 20 hour overnight layover that I don't want or need, so I'd really like to make the change before availability is gone (currently D5 on Expert Flyer).

For our JFK-HKG flights BA cannot see anything close to D availability on expertflyer as well.

eznh Jan 5, 2025 9:21 pm


Originally Posted by LilZeppelin (Post 36781112)
For our JFK-HKG flights BA cannot see anything close to D availability on expertflyer as well.

Others have run into this too and posted about it here. Only workaround I’ve found is to find other flights with EF availability and ask about those.

ademanuele Jan 5, 2025 9:46 pm


Originally Posted by Padkir (Post 36780844)
Strange issue I'm having trying to make a change to a Cathay flight segment on my DONE4.

I'm currently booked on HKG to YYZ at a certain time (say 6pm), but I'd like to move to the earlier flight on the same day (2.30am). Availability showing on Expert Flyer and the AA RTW desk person could see it too, but they said they couldn't make the change as Cathay weren't confirming the seat/booking he was trying to do, or something like that.

Anyone have any experience with this or know what I could do? My current booking it leaving me with a 20 hour overnight layover that I don't want or need, so I'd really like to make the change before availability is gone (currently D5 on Expert Flyer).

Thanks!

We have just started a DONE5 and flying BOM-HKG-JFK. When we booked (almost a year ahead) Cathay would not let us book (through a travel agent) unless we had a stopover in HKG (one night). Like you we did not want the stop (has to be 24 hours as I understand) and there was availability.

Padkir Jan 5, 2025 10:05 pm


Originally Posted by ademanuele (Post 36791457)
We have just started a DONE5 and flying BOM-HKG-JFK. When we booked (almost a year ahead) Cathay would not let us book (through a travel agent) unless we had a stopover in HKG (one night). Like you we did not want the stop (has to be 24 hours as I understand) and there was availability.

That's odd, because in our case even though it's a long layover, it's still less than 24 hours (maybe about 20 hours), which is still a connection rather than a stopover. I'll try again later in the year when I'm calling about other date changes and hopefully it'll work!

Annoyingly I'm also running into issues with 2 Alaska segments, where there was originally D availability and I booked them. Then I was kicked off the flight to a different day for some reason (no one can answer why as the original flights are still going), but D availability was zero when I tried to change them back to the original dates. So I'm booked in economy in both for now with alerts in EF set up - hopefully D seats open again at some point (travel not until August and October, so loads of time).

LilZeppelin Jan 8, 2025 4:44 pm

Does anyone know if the stipulation: "A total of two stopovers within the continent of origin is permitted in order to get to or from an international gateway." applies only to Oneworld Explorer fares, but the Global Explorer fares allow up to 4 stopovers even in the originating continent? I noticed that for Global (as opposed to OW) Explorer: "For tier 1, the maximal number of stopovers is 5 with no more than 2 in any one region. For other tiers no more than 4 in any one region permitted."
Just wanted to confirm, had a DONE3 fare ticket from Cairo with 3 stopovers in Europe/M East, but I think they have changed it to DGLOB34 fare which would entitle me to up to 4 stopovers in Europe/M East.

pandaperth Jan 8, 2025 5:50 pm


Originally Posted by LilZeppelin (Post 36799806)
Does anyone know if the stipulation: "A total of two stopovers within the continent of origin is permitted in order to get to or from an international gateway." applies only to Oneworld Explorer fares, but the Global Explorer fares allow up to 4 stopovers even in the originating continent? I noticed that for Global (as opposed to OW) Explorer: "For tier 1, the maximal number of stopovers is 5 with no more than 2 in any one region. For other tiers no more than 4 in any one region permitted."
Just wanted to confirm, had a DONE3 fare ticket from Cairo with 3 stopovers in Europe/M East, but I think they have changed it to DGLOB34 fare which would entitle me to up to 4 stopovers in Europe/M East.

This is not correct.

The Oneworld Explorer rule on stopovers is:

Rule 8. STOPOVERS Permitted.
NOTE:
1. Minimum 2 stopovers required
2. Maximum 2 stopovers permitted in the continent of origin
and the Global Explorer rule is:

Rule 8. STOPOVERS
26000 Minimum 2 maximum 5 free stopovers permitted with no more than 2 in any one region
29000 Minimum 2 free stopovers permitted with no more than 4 in any one region
34000 Minimum 2 free stopovers permitted with no more than 4 in any one region
39000 Minimum 2 free stopovers permitted with no more than 4 in any one region
NOTES:
a. A maximum of two stopovers permitted in region of origin
b. Where there is a surface sector between two regions, this will count as a stopover in each of the two regions. However, for the purpose of the total stopovers permitted, this will count as one stopover only
So neither fare allows more than two stopovers in the continent of origin.
Also the words "in order to get to or from an international gateway" do not appear in the rules (although I do recall those words appearing somewhere on a Oneworld web page).

LilZeppelin Jan 8, 2025 8:47 pm

Thanks. I was referencing QR info page, The PDF files do have the correct into. Thanks for your help

pandaperth Jan 8, 2025 10:40 pm


Originally Posted by LilZeppelin (Post 36800292)
Thanks. I was referencing QR info page, The PDF files do have the correct into. Thanks for your help

There are many things wrong with that QR info page. But thankfully they are not the fare rules

In your earlier post you said "...had a DONE3 fare ticket from Cairo with 3 stopovers in Europe/M East"
Can you tell us more about that?

LilZeppelin Jan 8, 2025 11:39 pm


Originally Posted by pandaperth (Post 36800473)
Cn you tell us more about that?

what would you like to know? had two stop-overs in Europe and one stopover in Middle East. That is one stopover less than allowed in Middle East "zone" (or is it "region"?)

pandaperth Jan 9, 2025 2:16 am


Originally Posted by LilZeppelin (Post 36800544)
what would you like to know? had two stop-overs in Europe and one stopover in Middle East. That is one stopover less than allowed in Middle East "zone" (or is it "region"?)

Thank you LilZeppelin, this is interesting, to me at least.

A follow-up question - what were your initial segments (up to your first port outside of Europe/Middle East), and what are your final segments (from your last port outside of Europe/Middle East).

On my current DONE5 I flew CAI-LHR-BNA... at the start, and will fly NBO-LHR-AMM at the end. So I have two stopovers in the continent of origin (both at LHR) and I have an origin-destination surface segment between CAI and AMM, which is allowed by Rule 4(c), exception (b)

4(c) Travel may originate at any point for which fares are published and must terminate at the same point, except that origin-destination surface segments are permitted as follows:
a. within the country of origin
b. within the Middle East
c. between the United States and Canada
d. between HKG and China
e. between Malaysia and SIN
f. within Africa
g. between Maldives and Sri Lanka/India
When you say you have a stopover in the Middle East, is it really the destination end of an origin/destination surface segment, like mine, or is it something different?
If it is something different then I am intrigued, because I can't see how the rules would allow it. The Oneworld Explorer rules definitely don't allow it. The Global Explorer rules are curious in this regard - they define the six continents and then never refer to them instead referring to 'Regions', which are undefined. I have always assumed this was sloppy drafting and that Region=Continent and in which case a third stopover is not allowed.

LilZeppelin Jan 9, 2025 1:37 pm


Originally Posted by pandaperth (Post 36800759)
Thank you LilZeppelin, this is interesting, to me at least.

A follow-up question - what were your initial segments (up to your first port outside of Europe/Middle East), and what are your final segments (from your last port outside of Europe/Middle East).

I was in a rush to purchase before the ex CAI prices being revised and did not spend the time analyzing or understanding all the rules back in March! As a result I may just have ended with a ticket that did not meet all the rules. Its important to understand that the airlines should have processes to ensure that all the rules, stopover limitations, mileage restrictions are met before they take our money and issue the tickets. With OW some have them and some don't, and with some it's almost impossible to communicate (looking at you QF!). My experience dealing with BA to change dates has been challenging, but eventually everything ends up being resolved before travel. Their fares department are familiar with the rules as the should be and in the end they figure everything out correctly! I wanted to buy a second ticket with them and their "sales lead" in India whose like a supervisor of phone agents, was giving all kinds of different nonsense (such as you cannot book an AT flight, you need to end up in same airport rather Middle East, etc). Dealing with American was much easier due to their in-house special team but I crafted a ticket that was just under 34k miles and now for the remainder I have no mileage left, even to end up in AMM rather than CAI! So I might need to get rid of the leg to Brazil in order to allow more freedom in Europe. I would love to take the QR JFK-DOH flight on the way back. Does anyone know about QR fuel surcharges in comparison to AY/BA?

Mwenenzi Jan 9, 2025 1:49 pm


Originally Posted by LilZeppelin (Post 36799806)
Does anyone know if the stipulation: "A total of two stopovers within the continent of origin is permitted in order to get to or from an international gateway." applies only to Oneworld Explorer fares, but the Global Explorer fares allow up to 4 stopovers even in the originating continent? I noticed that for Global (as opposed to OW) Explorer: "For tier 1, the maximal number of stopovers is 5 with no more than 2 in any one region. For other tiers no more than 4 in any one region permitted."
Just wanted to confirm, had a DONE3 fare ticket from Cairo with 3 stopovers in Europe/M East, but I
think they have changed it to DGLOB34 fare which would entitle me to up to 4 stopovers in Europe/M East.


Originally Posted by LilZeppelin (Post 36802415)
I was in a rush to purchase before the ex CAI prices being revised and did not spend the time analyzing or understanding all the rules back in March! As a result I may just have ended with a ticket that did not meet all the rules. Its important to understand that the airlines should have processes to ensure that all the rules, stopover limitations, mileage restrictions are met before they take our money and issue the tickets. With OW some have them and some don't, and with some it's almost impossible to communicate (looking at you QF!). My experience dealing with BA to change dates has been challenging, but eventually everything ends up being resolved before travel. Their fares department are familiar with the rules as the should be and in the end they figure everything out correctly! I wanted to buy a second ticket with them and their "sales lead" in India whose like a supervisor of phone agents, was giving all kinds of different nonsense (such as you cannot book an AT flight, you need to end up in same airport rather Middle East, etc). Dealing with American was much easier due to their in-house special team but I crafted a ticket that was just under 34k miles and now for the remainder I have no mileage left, even to end up in AMM rather than CAI! So I might need to get rid of the leg to Brazil in order to allow more freedom in Europe. I would love to take the QR JFK-DOH flight on the way back. Does anyone know about QR fuel surcharges in comparison to AY/BA?

So you have the distance based Global Explorer *GLOB* and not the more common/more popular continent based Oneword Explorer *ONE*?
They have different rules.
--> https://www.oneworld.com/round-the-world

GordonMacPherson Jan 9, 2025 6:18 pm

I'm looking into my first DONE3 ticket, and I'll have a choice of a AA codeshare or JL prime of the same flight. I'm wondering if it makes any FARE(or YQ really) differences (besides RDM/EQS miles earn rate)

Mwenenzi Jan 9, 2025 7:26 pm


Originally Posted by GordonMacPherson (Post 36803042)
I'm looking into my first DONE3 ticket, and I'll have a choice of a AA codeshare or JL prime of the same flight. I'm wondering if it makes any FARE(or YQ really) differences (besides RDM/EQS miles earn rate)

With these OW tickets the base fare and route dependant real taxes are fixed. YQ can vary based on the airline that issued the ticket.

allset2travel Jan 10, 2025 8:16 am


Originally Posted by Padkir (Post 36791476)

Annoyingly I'm also running into issues with 2 Alaska segments, where there was originally D availability and I booked them. Then I was kicked off the flight to a different day for some reason (no one can answer why as the original flights are still going), but D availability was zero when I tried to change them back to the original dates. So I'm booked in economy in both for now with alerts in EF set up - hopefully D seats open again at some point (travel not until August and October, so loads of time).

My BOLD
Depends on your O-D and carriers (AA or AS). Some flights are seasonal (note October). I found that JFK-ANC on AS never offers any D fare (I am happy to be corrected)

Padkir Jan 10, 2025 9:09 am


Originally Posted by allset2travel (Post 36804482)
My BOLD
Depends on your O-D and carriers (AA or AS). Some flights are seasonal (note October). I found that JFK-ANC on AS never offers any D fare (I am happy to be corrected)

I'm hoping that wont be the case for my 2 flights, as I can see D availability at other closer dates. Even for the seasonal SEA to CUN flight, when I originally booked a dummy date there was D availability, and now there is plenty over the next few months. It just seems they haven't opened any D fares for the next season yet.

can_richardson Jan 13, 2025 8:16 pm

Hi, first time posting, hopefully I'm in the right place!

I'm wondering if anyone knows what points redemption ranges look like for the Oneworld Explorer program?
I've seen some points conversion tiers for Global Explorer that's roughly 215K Avios points for Business class, travelling between 25K-35K miles in total (as an example). But I haven't found anyone who's booked the Oneworld Explorer program with points... also wondering if anyone has thoughts on when one program would be more cost effective (again, in terms of points) or flexible (e.g. number of open jaws) than the other?

thanks in advance!

Cynicor Jan 13, 2025 8:22 pm

Paid fares are different to various oneworld award products, so this is not the correct thread.

you’ll need to find the individual thread for a given airline award which is an entirely different product. The only similarity is that they both go to cities on the same planet and use oneworld carriers.

Dr. HFH Jan 14, 2025 5:30 am


Originally Posted by can_richardson (Post 36813879)
I'm wondering if anyone knows what points redemption ranges look like for the Oneworld Explorer program?

One World Explorer is a cash-only fare. You cannot buy that fare with points, regardless of the program in which you have points.

You can construct an itinerary that goes around the world with point redemptions for individual flights, but it's unlikely to be cheap.

SPN Lifer Jan 14, 2025 5:36 am


Originally Posted by Dr. HFH (Post # 2672) (Post 36814736)
One World Explorer is a cash-only fare. You cannot buy that fare with points, regardless of the program in which you have points.

I thought that if this thread had a Wikipost, the foregoing should be the first paragraph.

Then I realized it would go even better in this thread, and added it accordingly (in the third person).

https://www.flyertalk.com/forum/onew...ser-guide.html

:tu: :star: :idea:

wandering_fred Jan 21, 2025 5:43 am

Interesting problem seems to be developing (Sri Lankan TA and UL issued)
When originally ticketed , CX had not finalized the HKG-CMB flight schedules for an exNRT DONE3 with first flight NRT direct to ORD.
Then there was a reissue due to an Iberia schedule changes and missing connections.
But essentially no issues with the first 17 segments and the ticket was issued(and reissued)
Following the first in continent stopover at KUL KUL-DEL-CMB(stop 2)-NRT was the routing
When asked to reticket to KUL-HKG(9 hour layover)-CMB(stop)-NRT, the TA has received a great deal of grief (including trying to enforce the GLOB34 distance limit) from the airline (either CX or her reservation system (Galileo)).

Is the re-issue via HKG legitimate?
As a separate ticket (KUL-HKG-CMB), Google flights (at least at one point) would show the flights but CX would not ticket.
The answer would provide peace of mind during the wandering
Fred

rob_88 Feb 1, 2025 10:38 am

I just booked a DONE3 through the Oneworld booking tool - was surprisingly quick and easy. What was weird is that it ticketed on Qantas 081- Stock, even though there's no QF legs in there? I'm not particularly bothered, but seems a bit weird to me.

Does ticketing carrier actually make any difference? - Or is it just that I have to phone QF if I want to make changes etc?

izzik Feb 1, 2025 1:26 pm


Originally Posted by rob_88 (Post 36861538)
I just booked a DONE3 through the Oneworld booking tool - was surprisingly quick and easy. What was weird is that it ticketed on Qantas 081- Stock, even though there's no QF legs in there? I'm not particularly bothered, but seems a bit weird to me.

Does ticketing carrier actually make any difference? - Or is it just that I have to phone QF if I want to make changes etc?

Do a search for QF ticketing in this forum and relive everyone's misery.

Mwenenzi Feb 1, 2025 2:20 pm


Originally Posted by rob_88 (Post 36861538)
I just booked a DONE3 through the Oneworld booking tool - was surprisingly quick and easy. What was weird is that it ticketed on Qantas 081- Stock, even though there's no QF legs in there? I'm not particularly bothered, but seems a bit weird to me.

Does ticketing carrier actually make any difference? - Or is it just that I have to phone QF if I want to make changes etc?

Some *ONE* will ticket by the first airline and others will default to QF.
As above you should be bothered that QF issued the ticket.
If any schedule changes or changes by you be very careful. QF have a habit of not reticketing after schedule changes in time so the other airline can auto cancels. Common with CX flights.
So check, check and check.

Cynicor Feb 1, 2025 2:40 pm

Their call centres are particularly bad, and will gaslight you into bizarre things, like big cities not exisiting and they’ll make up their own rules.

Go in knowing the rules and try not to make any changes and you should be ok.

rob_88 Feb 1, 2025 4:50 pm

Oh dear.... Thanks for this. I'll be sure to keep my eye on this. Thankfully most of the cities I'm visiting have QF local offices or representation, so will make sure I'm at the airports with plenty of time.

Mwenenzi Feb 1, 2025 6:22 pm


Originally Posted by rob_88 (Post 36862313)
Oh dear.... Thanks for this. I'll be sure to keep my eye on this. Thankfully most of the cities I'm visiting have QF local offices or representation, so will make sure I'm at the airports with plenty of time.

What is your route?
Those QF reps may be outsouced baggage handling and checkin. All QF lounges are out sourced and not operated by Qantas, so f&b only. Large AU airports can have a QF service desk. Ticketing issues are something that airport people in QF uniforms may not do. Ticketing is a separate functon. At some QF airports thay tell you to phone Qantas if any problems. QF phone agents in Manilia, Fiji, Capetown, Auckland and Hobart. You will not get to talk to Hobart:-for QF top teir only.
But senior QF managament contine to get big $$$ bonus.


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