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-   -   Oneworld booking and pricing experiences (https://www.flyertalk.com/forum/oneworld/1776577-oneworld-booking-pricing-experiences.html)

dvs7310 Jul 17, 2024 5:09 am

Thought it's worth note about CAI, sometime in the last week the lounge has changed from post security to pre security (different set of doors now). Give yourselves some extra time to get to your 'first' flights now. They say that there's a dedicated lane for lounge customers but if you know Egypt at all, it's not enforced whatsoever and a ridiculous exercise.

tboons Jul 19, 2024 5:49 pm

Anyone has tips or experience on pricing of one world, round the world from Nepal?

anc305 Jul 19, 2024 8:39 pm


Originally Posted by tboons (Post 36389522)
Anyone has tips or experience on pricing of one world, round the world from Nepal?

Current fares using CX if that is what you wanted

LGLOB26 CX L Round-Trip 2418.00(USD) E
LONE3 CX L Round-Trip 2418.00(USD) E
LGLOB29 CX L Round-Trip 2809.00(USD) E
LONE4 CX L Round-Trip 2809.00(USD) E
LGLOB34 CX L Round-Trip 3230.00(USD) E
LONE5 CX L Round-Trip 3230.00(USD) E
LGLOB39 CX L Round-Trip 3823.00(USD) E
LONE6 CX L Round-Trip 3823.00(USD) E
IGLOB26 CX I Round-Trip 5123.00(USD) B
ONE3 CX I Round-Trip 5123.00(USD) B
DONE3 CX D Round-Trip 5227.00(USD) B
DGLOB34 CX D Round-Trip 5808.00(USD) B
DONE4 CX D Round-Trip 5808.00(USD) B
DONE5 CX D Round-Trip 7078.00(USD) B
DONE6 CX D Round-Trip 8164.00(USD) B
AONE3 CX A Round-Trip 9712.00(USD) F
AGLOB34 CX A Round-Trip 11057.00(USD) F
AONE4 CX A Round-Trip 11057.00(USD) F
AONE5 CX A Round-Trip 12542.00(USD) F
AONE6 CX A Round-Trip 14465.00(USD) F


wandering_fred Jul 19, 2024 9:08 pm

After much back and forth, my DONE3 is issued with about two months to go.
OTOH with 7 segments (one surface with a purchased filler) on AA in the USA, what is the experience when flights get changed beyond normal connecting times.
This is particularly an issue as Mrs WF normally uses a walker (distances being the main problem) special assistance will be requested.
My TA has her fingers crossed concerning this set of flights for my wandering
Fred

tboons Jul 20, 2024 6:45 am


Originally Posted by anc305 (Post 36389739)
Current fares using CX if that is what you wanted

LGLOB26 CX L Round-Trip 2418.00(USD) E
LONE3 CX L Round-Trip 2418.00(USD) E
LGLOB29 CX L Round-Trip 2809.00(USD) E
LONE4 CX L Round-Trip 2809.00(USD) E
LGLOB34 CX L Round-Trip 3230.00(USD) E
LONE5 CX L Round-Trip 3230.00(USD) E
LGLOB39 CX L Round-Trip 3823.00(USD) E
LONE6 CX L Round-Trip 3823.00(USD) E
IGLOB26 CX I Round-Trip 5123.00(USD) B
ONE3 CX I Round-Trip 5123.00(USD) B
DONE3 CX D Round-Trip 5227.00(USD) B
DGLOB34 CX D Round-Trip 5808.00(USD) B
DONE4 CX D Round-Trip 5808.00(USD) B
DONE5 CX D Round-Trip 7078.00(USD) B
DONE6 CX D Round-Trip 8164.00(USD) B
AONE3 CX A Round-Trip 9712.00(USD) F
AGLOB34 CX A Round-Trip 11057.00(USD) F
AONE4 CX A Round-Trip 11057.00(USD) F
AONE5 CX A Round-Trip 12542.00(USD) F
AONE6 CX A Round-Trip 14465.00(USD) F


thanks! Is it considered good pricing?

izzik Jul 20, 2024 12:06 pm

Not bad but only if you are actually from the region. There are cheaper origination points.
It's not worth going out of your way to reposition to ktm.

paul4471 Jul 23, 2024 10:52 pm

Route (Sanity) Check: Hi Guys, looking to set up our next DONE5 and just wondering if the following route looks compliant:

NRT-xHKG-PER-CDG-MCT-AMM-DOH-CDG-MIA-HAV-MIA-ORD-YYZ-xHKG-DPS-xKUL-NRT

I'm within segments and I believe there are OW routes on all these. I'm just not sure about compliance with continent of origin rules.

Intention is to use AA to book and have the CDG-MIA as transcon on AA metal.

Appreciate any feedback.

ironmanjt Jul 23, 2024 10:58 pm


Originally Posted by paul4471 (Post 36400864)
Route (Sanity) Check: Hi Guys, looking to set up our next DONE5 and just wondering if the following route looks compliant:

NRT-xHKG-PER-CDG-MCT-AMM-DOH-CDG-MIA-HAV-MIA-ORD-YYZ-xHKG-DPS-xKUL-NRT

I'm within segments and I believe there are OW routes on all these. I'm just not sure about compliance with continent of origin rules.

Intention is to use AA to book and have the CDG-MIA as transcon on AA metal.

Appreciate any feedback.

I’d be skeptical AA will ticket with a turn to HAV. I know people think it’s “no big deal” these days but CBP often has different opinions.

danger Jul 23, 2024 11:02 pm


Originally Posted by paul4471 (Post 36400864)
Route (Sanity) Check: Hi Guys, looking to set up our next DONE5 and just wondering if the following route looks compliant:

NRT-xHKG-PER-CDG-MCT-AMM-DOH-CDG-MIA-HAV-MIA-ORD-YYZ-xHKG-DPS-xKUL-NRT

I'm within segments and I believe there are OW routes on all these. I'm just not sure about compliance with continent of origin rules.

Intention is to use AA to book and have the CDG-MIA as transcon on AA metal.

Appreciate any feedback.

The rules are pretty clear on Cuba and AA/AS:


IF A TICKET INCLUDES TRAVEL TO/FROM/VIA CUBA IT MAY NOT ALSO INCLUDE FLIGHT SEGMENTS FOR TRAVEL ON AMERICAN AIRLINES/AMERICAN EAGLE OPERATED BY ENVOY AIR/COMPASS AIRLINES/MESA AIRLINES/PIEDMONT AIRLINES/PSA AIRLINES/REPUBLIC AIRWAYS/SKYWEST AIRLINES OR ALASKA AIRLINES/ALASKA AIRLINES OPERATED BY HORIZON AIR/SKYWEST DUE TO U.S GOVERNMENT RESTRICTIONS. ANY SUCH TICKET WILL NOT BE HONOURED BY AA OR AS AND CANNOT BE USED TO TRAVEL ON AA OR AS.

paul4471 Jul 24, 2024 12:16 am


Originally Posted by danger (Post 36400877)
The rules are pretty clear on Cuba and AA/AS:

OK thanks for that I had no idea it was still an issue. I just saw that AA fly there and assumed all good (I now see tourism is not a valid travel reason). Ok well we can just change HAV for SJO and go somewhere different (I already have Sudan in my Aussie passport and that has been 10yrs of CBP pain - I don't need more).

So route would instead be:

NRT-xHKG-PER-CDG-MCT-AMM-DOH-CDG-MIA-SJO-MIA-ORD-YYZ-xHKG-DPS-xKUL-NRT

Look workable?

R2 Jul 24, 2024 1:40 am


Originally Posted by paul4471 (Post 36400967)
So route would instead be:

NRT-xHKG-PER-CDG-MCT-AMM-DOH-CDG-MIA-SJO-MIA-ORD-YYZ-xHKG-DPS-xKUL-NRT

Look workable?

Your routing looks fine except Oman Air is not yet in oneworld so you'd need to wait till they are in to have this ticketed. Also, I don't see any direct AA flight CDG-MIA.

dvs7310 Jul 24, 2024 1:44 am


Originally Posted by paul4471 (Post 36400967)
OK thanks for that I had no idea it was still an issue. I just saw that AA fly there and assumed all good (I now see tourism is not a valid travel reason). Ok well we can just change HAV for SJO and go somewhere different (I already have Sudan in my Aussie passport and that has been 10yrs of CBP pain - I don't need more).

So route would instead be:

NRT-xHKG-PER-CDG-MCT-AMM-DOH-CDG-MIA-SJO-MIA-ORD-YYZ-xHKG-DPS-xKUL-NRT

Look workable?

Cuba is not a problem for a non-US citizen as long as you don't fly there to / from the US, and not on this ticket. But if you want to go from Mexico or Canada as many people do, it's a non-issue, they won't even stamp your passport so no evidence of your visit. I know plenty of people who have been to Cuba on non-US passports and visit the US quite regularly.

The Sudan ban has also been rescinded, but a stamp may still draw scrutiny from CBP officers when they actually look at your passport. But these days they rarely even open mine or my partner's (mine is US, hers is Japanese). They primarily just use the facial recognition now.

As for your itinerary, I assume you're waiting until WY joins before issuing it (CDG-MCT)? You only have 1 stopover in Asia so that restriction is not a problem. But I'm pretty sure you have too many segments in Europe / ME. I cout 5 there, you'd need to do one of them as a surface segment or drop AMM or DOH. Those are quite reasonably priced in economy with either AA miles or Avios, but for business (first) only AA for QR flights, but either AA or Avios are fine for an RJ flight. For QR, both BA or QR price it as First, not business and the cost is outrageous. I'd likely recommend doing MCT-AMM as your surface segment since AMM-DOH on QR will grant you Al Safwa lounge access.

pandaperth Jul 24, 2024 3:00 am


Originally Posted by paul4471 (Post 36400967)
OK thanks for that I had no idea it was still an issue. I just saw that AA fly there and assumed all good (I now see tourism is not a valid travel reason). Ok well we can just change HAV for SJO and go somewhere different (I already have Sudan in my Aussie passport and that has been 10yrs of CBP pain - I don't need more).

So route would instead be:

NRT-xHKG-PER-CDG-MCT-AMM-DOH-CDG-MIA-SJO-MIA-ORD-YYZ-xHKG-DPS-xKUL-NRT

Look workable?


Originally Posted by dvs7310 (Post 36401075)
.
.
The Sudan ban has also been rescinded, but a stamp may still draw scrutiny from CBP officers when they actually look at your passport. But these days they rarely even open mine or my partner's (mine is US, hers is Japanese). They primarily just use the facial recognition now.

Yay! Do you have a link to a statement by the US Government?
(I visited Sudan in 2013 - to start a cheap DONE5 from KRT - and since 2017 I have had to get a visa for the US because of it. No problem getting the visa and no problem entering the US, but a pain nonetheless

But I'm pretty sure you have too many segments in Europe / ME. I count 5 there,
I count four segments CDG-MCT-AMM-DOH-CDG

pandaperth Jul 24, 2024 3:20 am

RATS!

[QUOTE] Visa Waiver Program Improvement and Terrorist Travel Prevention Act of 2015



Under the Visa Waiver Program Improvement and Terrorist Travel Prevention Act of 2015, travelers in the following categories must obtain a visa prior to traveling to the United States as they are no longer eligible to travel under the Visa Waiver Program (VWP):

dvs7310 Jul 24, 2024 4:13 am


Originally Posted by pandaperth (Post 36401191)
Yay! Do you have a link to a statement by the US Government?
(I visited Sudan in 2013 - to start a cheap DONE5 from KRT - and since 2017 I have had to get a visa for the US because of it. No problem getting the visa and no problem entering the US, but a pain nonetheless

I count four segments CDG-MCT-AMM-DOH-CDG

Ah, you're right on segments, not sure how I counted 5 earlier.

[QUOTE=pandaperth;36401221]

RATS!



Under the Visa Waiver Program Improvement and Terrorist Travel Prevention Act of 2015, travelers in the following categories must obtain a visa prior to traveling to the United States as they are no longer eligible to travel under the Visa Waiver Program (VWP):
Ok, what I saw then was just rescinding the ban on citizens of those countries then it seems, I thought it was an executive order to remove the entire thing. Agree, that would be a major PITA to deal with getting the visa.

Cuba though should not be a problem since they don't stamp for that exact reason, but maybe best to avoid flying there from a Five Eyes country.

paul4471 Jul 25, 2024 1:06 am

[QUOTE=pandaperth;36401221]

RATS!



Under the Visa Waiver Program Improvement and Terrorist Travel Prevention Act of 2015, travelers in the following categories must obtain a visa prior to traveling to the United States as they are no longer eligible to travel under the Visa Waiver Program (VWP):
Thanks PANDAPERTH - yep I have had to get paper visa's for the last 10yrs and I get pulled into secondary processing by CBP about 50% of the time. I visit or transit the US 3 or 4 times a year so it is a PITA bacause the wait times in secondary can be 30mins to 2hrs, sometimes causing connecting flight misses (I now allow extra for this). I once had a really nice supervisor at the CBP counter in DFW who said he'd done something to the system to hopefully stop it happening. Alas it made no difference. To be fair the CBP officers that call you up to the counter when you sit in secondary processing are always very nice and literally rubber stamp me through in about 2 mins - they have clearly seen my scenario many times. But what I can't get straight from any of them is why 50% of the time I am waved through and not sent to secondary processing.

The CDG-MIA looks to be seasonal on AA so might end up swapping out CLT or JFK if needed, both have onward to SJO as well.

chan1108 Jul 25, 2024 7:40 pm

Is any body who have access to GDS can help me find some availability of D class on PVG-HND and HND-JFK on 5th-10th Sept. for ex-CAI DONE3? I tried to check the availability on QF twitter but some of the agent told me there was availability while others told me no.

serfty Jul 25, 2024 9:11 pm


Originally Posted by chan1108 (Post 36406302)
Is any body who have access to GDS can help me find some availability of D class on PVG-HND and HND-JFK on 5th-10th Sept. for ex-CAI DONE3? I tried to check the availability on QF twitter but some of the agent told me there was availability while others told me no.

Try asking here:
Flight Availability/Loadings & Upgrade Probability Help Desk | Australian Frequent Flyer

paul4471 Jul 25, 2024 9:12 pm


Originally Posted by chan1108 (Post 36406302)
Is any body who have access to GDS can help me find some availability of D class on PVG-HND and HND-JFK on 5th-10th Sept. for ex-CAI DONE3? I tried to check the availability on QF twitter but some of the agent told me there was availability while others told me no.

I don't have access to GDS but expertflyer showing:

PVG-HND wide open availability on all days on JL80 and JL86 (ie D9 on all dates)
HND-JFK also wide open on most days, there is JL6, AA168 and JL4 at least D7 every day with the exception of JL6 on 8&10 Sep showing D0

chan1108 Jul 27, 2024 8:53 am


Originally Posted by kayzng (Post 36362662)
Update
Day 6 - first call was answered by Fijian, I wanted to hang up, but she sounds friendly and wanted to help. Indeed, after 30 minutes she able to change my booking, where first 10 minutes going through the routine, then next 20 minutes she referring to support. This was unexpected, I didnt give her both booking numbers, when I told her I have another booking for my wife that need to change as well, she said she have to re-do the same process. Sounded like she need high level authorization to make the changes. She said will call back in one hour. Didnt call back, it's fine because it should be after her working hours.

So, I am not sure if this is 50% done, or making it worst. Because my wife is now pressuring me to change hers.
Then I attempted the second call.
It was Fijian as well, I told her I want to speak to the first call rep, she couldnt identify her within the team. But she said she will handle my case. Unfortunately, the call was dropped.
I have to make the third call, answered by call rep in Manila, similarly she need to refer to "support". And the "support" was Manila based. She was kind enough to update every 5 minutes. Such as, we are pricing the ticket... there are errors.... both me and my support cant make changes... eventually after about 45 minutes, I gave up, and requested call back. Surprisingly, I received a call back, the call rep was kind enough to call to update, 10 minutes before she clock off. She told me, it is now confirmed there will be no charges, and her supervisor is going to make the date change manually, requested me to hang on, as it should be done any minutes now. Unfortunately, after 7-8 minutes, still not shown in system, I suggested her to clock off first. Then we follow up tomorrow, as I know in Manila, most of the call rep need to catch van/bus to commute back 2~3 hours. She gladly agreed, and gave me a 8 digits reference number for me to follow up, in case I got the different agent tomorrow.
About 10 minutes after we end the call, I received email from Qantas on ticket changes.

Finally, it's all done. Just sharing my experience, hope it can be useful data point.

Are you able to stay in a city twice with phone agent? And what's the price for your change, tax difference or total repricing?

Padkir Jul 27, 2024 9:06 am

Hi!

I'm currently in the middle of my first ever Oneworld Explorer trip. I've caught the bug and we are already considering extending our travel and starting another one...

My expert flyer subscription has expired so I was wondering if some kind soul could give me the base fares through AA for DONE3 and DONE4 from Oslo, Cairo and Tokyo, so I can think about our options? Thanks!

Also, one other question. I know BA tend to add a lot of extra charges, but is that still the case if it's ticketed by AA. For example, if I started OSL-LHR-JNB on BA, would that add a lot of extra surcharges? I'm considering Mauritius, but it's a bit of a hassle to get there since from what I can see, you can only go from Gatwick.

Thanks in advance!

dvs7310 Jul 28, 2024 9:59 am


Originally Posted by Padkir (Post 36409591)
Hi!

I'm currently in the middle of my first ever Oneworld Explorer trip. I've caught the bug and we are already considering extending our travel and starting another one...

My expert flyer subscription has expired so I was wondering if some kind soul could give me the base fares through AA for DONE3 and DONE4 from Oslo, Cairo and Tokyo, so I can think about our options? Thanks!

Also, one other question. I know BA tend to add a lot of extra charges, but is that still the case if it's ticketed by AA. For example, if I started OSL-LHR-JNB on BA, would that add a lot of extra surcharges? I'm considering Mauritius, but it's a bit of a hassle to get there since from what I can see, you can only go from Gatwick.

Thanks in advance!


US$10 a month isn't much considering everything that EF gives you. Just subscribe, don't ask other FT'ers who pay to check 3x points of departure please.

Mauritius is a difficult one to get to on a OWE ever since Comair went bankrupt. But I do see BA flights on some days of the week from LGW. If you're going to South Africa anyways then just buy your own ticket over there, it's generally not crazy expensive.

Dr. HFH Jul 28, 2024 12:14 pm


Originally Posted by Padkir (Post 36409591)
I'm considering Mauritius, but it's a bit of a hassle to get there since from what I can see, you can only go from Gatwick.


Originally Posted by dvs7310 (Post 36411749)
Mauritius is a difficult one to get to on a OWE ever since Comair went bankrupt. But I do see BA flights on some days of the week from LGW.

Thank you both for taking me back 15+ years to some great memories. My first OneWorld Explorer ticket was an AONE4 ex-MRU, at the time the cheapest place to start one. Back then these tickets were issued locally by the airline office at the point of departure. The BA staff at MRU wasn't particularly familiar with the rules, so one could often get them to issue tickets for itineraries not permitted by the rules. There was a daily 744 roundtrip LHR-MRU.

chan1108 Jul 29, 2024 5:26 am

I've already started my RTW days ago with CAI-AMM-DOH & DOH-KIX. When I chated to Qantas to change my ticket on Twitter, the agent told me the flight I want to add exceeded the limit.
​​​

For the fare that you have, you can have 4 stopovers in Asia. With the new flights you are wanting to add: KIX-HKGHKG-KULKUL-CANCAN-HNDHND-DFW You are stopping in 5 different citites, where you are able to have 4 stopovers. If we remove the CAN-HND, that means you are within the allowance of the ticket.
I checked the rules, no words limited the stopovers in continent but limited the segments in continent. Since DOH-KIX & HND-DFW is intercontinental flight, I suppose KIX-HKG-KUL-CAN-HND can satisfied with the rules, right?

pandaperth Jul 29, 2024 9:28 am


Originally Posted by chan1108 (Post 36413573)
I've already started my RTW days ago with CAI-AMM-DOH & DOH-KIX. When I chated to Qantas to change my ticket on Twitter, the agent told me the flight I want to add exceeded the limit.
​​​

I checked the rules, no words limited the stopovers in continent but limited the segments in continent. Since DOH-KIX & HND-DFW is intercontinental flight, I suppose KIX-HKG-KUL-CAN-HND can satisfied with the rules, right?

Yes. The rule is explicit - the number of flight segments in the continent is limited to four, not segments overall, not stopovers. So your itinerary is valid.
The number of stopovers is not limited. It is possible to have six stopovers there (if you fly down to the South-West Pacific and then return to Asia)

Contrast this to the Global Explorer, which limits the stopovers in Asia to four, but does not limit the number of flight segments.

chan1108 Jul 29, 2024 5:28 pm


Originally Posted by pandaperth (Post 36414056)
Yes. The rule is explicit - the number of flight segments in the continent is limited to four, not segments overall, not stopovers. So your itinerary is valid.
The number of stopovers is not limited. It is possible to have six stopovers there (if you fly down to the South-West Pacific and then return to Asia)

Contrast this to the Global Explorer, which limits the stopovers in Asia to four, but does not limit the number of flight segments.

Well, the agent just told me:

As previously advised before, these ex-CAI bookings do not quote properly for route changes. Even though the booking may meet the requirements, the system may not quote unless we remove certain flights.
​​​​​​​So I can't go these flight even them satisfied with the rules since I booked a ex-CAI ticket.

danger Jul 29, 2024 7:41 pm


Originally Posted by chan1108 (Post 36415105)
Well, the agent just told me:

So I can't go these flight even them satisfied with the rules since I booked a ex-CAI ticket.

This would annoy me no end. It's up to Qantas to fix whatever the issue. I know that's a simplistic view but I'd be pushing back very hard. You're meeting the rules.

chan1108 Jul 29, 2024 9:01 pm


Originally Posted by danger (Post 36415309)
This would annoy me no end. It's up to Qantas to fix whatever the issue. I know that's a simplistic view but I'd be pushing back very hard. You're meeting the rules.

But the Twitter agent is far more professional than phone agent. I don't think I can change the result since QF made a lot of restrictions on ex-CAI ticket including cannot stay in a same city twice. I made a lot of change for my original trip plan due to the QF's restrictions. What I learned from this is that I won't fly with QF any more. Qantas is in my blacklist now.

Mwenenzi Jul 29, 2024 9:11 pm


Originally Posted by chan1108 (Post 36415415)
But the Twitter agent is far more professional than phone agent. I don't think I can change the result since QF made a lot of restrictions on ex-CAI ticket including cannot stay in a same city twice. I made a lot of change for my original trip plan due to the QF's restrictions. What I learned from this is that I won't fly with QF any more. Qantas is in my blacklist now.

Ticketing by Qantas and flying on Qantas are not the same.

izzik Jul 30, 2024 7:08 am


Originally Posted by chan1108 (Post 36415415)
What I learned from this is that I won't fly with QF any more. Qantas is in my blacklist now.

The lesson here is that you shouldn't ticket with Qantas unless you enjoy poor customer service.
We ALL know the pain, suffering, and general misery that comes with Qantas ticketing a RTW trip. In fact, I think we would all be better off if ppl stop posting about bad experiences with QF agents.... because it's nothing new.
Maybe it deserves its own thread -- experiences with QF agents..?

serfty Jul 30, 2024 3:40 pm


Originally Posted by izzik (Post 36416213)
The lesson here is that you shouldn't ticket with Qantas unless you enjoy poor customer service.
We ALL know the pain, suffering, and general misery that comes with Qantas ticketing a RTW trip. In fact, I think we would all be better off if ppl stop posting about bad experiences with QF agents.... because it's nothing new.
Maybe it deserves its own thread -- experiences with QF agents..?

It is not so much ticketing with Qantas to be avoided, it is using Qantas to book in the first place.

For example, I am booked on a Qantas (081- plated) DONE4 but used a (very competent) travel agent to book it. Yes, the TA charges a fee, but this was more than offset by a reduction in +++ charges by avoiding certain carriers on certain segments.

Status earn from this one booking is expected to provide at least 80% of the requirement for Qantas based Emerald each year for two years.

izzik Jul 30, 2024 3:57 pm


Originally Posted by serfty (Post 36417355)
It is not so much ticketing with Qantas to be avoided, it is using Qantas to book in the first place.

For example, I am booked on a Qantas (081- plated) DONE4 but used a (very competent) travel agent to book it. Yes, the TA charges an additional fee.

Status earn from this one booking is expected to provide at least 80% of the requirement for Qantas based Emerald each year for two years.

Thanks for pointing out this very specific detail of ticketing vs booking. I'm so sorry to have greatly confused and misled everyone. Everyone, please continue to ticket your QF RTW trips with your competent travel agent.

serfty Jul 30, 2024 5:21 pm


Originally Posted by izzik (Post 36417393)
Thanks for pointing out this very specific detail of ticketing vs booking. I'm so sorry to have greatly confused and misled everyone. Everyone, please continue to ticket your QF RTW trips with your competent travel agent.

I felt it was important to differentiate and meant no disparagement.

For me as a Qantas oneworld Emerald, there are significant additional earn benefits in having 081- tickets. Combining that with a desire for avoiding use of Qantas as a booking agent for this type of fare makes using a competent TA my preference.

kayzng Jul 31, 2024 8:46 pm


Originally Posted by chan1108 (Post 36409566)
Are you able to stay in a city twice with phone agent? And what's the price for your change, tax difference or total repricing?

nope, they cant.
phone agent can only change dates at best

kayzng Jul 31, 2024 8:50 pm


Originally Posted by izzik (Post 36416213)
The lesson here is that you shouldn't ticket with Qantas unless you enjoy poor customer service.
We ALL know the pain, suffering, and general misery that comes with Qantas ticketing a RTW trip. In fact, I think we would all be better off if ppl stop posting about bad experiences with QF agents.... because it's nothing new.
Maybe it deserves its own thread -- experiences with QF agents..?

those spent time on this forum will know about Qantas RTW issue, but not everyone is aware of this forum.
further, if you use the OW tool, the default ticketing is QF

steveholt Aug 1, 2024 8:08 am


Originally Posted by izzik (Post 36416213)
The lesson here is that you shouldn't ticket with Qantas unless you enjoy poor customer service.
We ALL know the pain, suffering, and general misery that comes with Qantas ticketing a RTW trip. In fact, I think we would all be better off if ppl stop posting about bad experiences with QF agents.... because it's nothing new.
Maybe it deserves its own thread -- experiences with QF agents..?

People should absolutely post about their experiences with QF agents.

izzik Aug 1, 2024 2:39 pm


Originally Posted by steveholt (Post 36421288)
People should absolutely post about their experiences with QF agents.

Oh, but they have. Multitudes of experiences, all of which point to the same general conclusion -- QF agents are inconsistent, ranging from fine to completely making up false "rules".

On that note, I have created a separate thread for all of such relevant comments. One place to share experiences with QF customer service re: xONEx, xGLOBx, xCIRx
https://www.flyertalk.com/forum/onew...qantas-qf.html

steveholt Aug 1, 2024 3:16 pm


Originally Posted by izzik (Post 36422321)
Oh, but they have. Multitudes of experiences, all of which point to the same general conclusion -- QF agents are inconsistent, ranging from fine to completely making up false "rules".

On that note, I have created a separate thread for all of such relevant comments. One place to share experiences with QF customer service re: xONEx, xGLOBx, xCIRx
https://www.flyertalk.com/forum/onew...qantas-qf.html

And they should continue to do so, so we learn more about what is and is not allowed and what the best practices are. That's the whole point of having a forum and a discussion like this one.

izzik Aug 2, 2024 7:42 am

That's reasonable.

danger Aug 2, 2024 8:05 am


Originally Posted by serfty (Post 36417529)
I felt it was important to differentiate and meant no disparagement.

For me as a Qantas oneworld Emerald, there are significant additional earn benefits in having 081- tickets. Combining that with a desire for avoiding use of Qantas as a booking agent for this type of fare makes using a competent TA my preference.

What are the added benefits for a QF elite when ticketing on QF paper?


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