FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   oneworld (https://www.flyertalk.com/forum/oneworld-411/)
-   -   Oneworld booking and pricing experiences (https://www.flyertalk.com/forum/oneworld/1776577-oneworld-booking-pricing-experiences.html)

ademanuele Jan 5, 2025 9:46 pm


Originally Posted by Padkir (Post 36780844)
Strange issue I'm having trying to make a change to a Cathay flight segment on my DONE4.

I'm currently booked on HKG to YYZ at a certain time (say 6pm), but I'd like to move to the earlier flight on the same day (2.30am). Availability showing on Expert Flyer and the AA RTW desk person could see it too, but they said they couldn't make the change as Cathay weren't confirming the seat/booking he was trying to do, or something like that.

Anyone have any experience with this or know what I could do? My current booking it leaving me with a 20 hour overnight layover that I don't want or need, so I'd really like to make the change before availability is gone (currently D5 on Expert Flyer).

Thanks!

We have just started a DONE5 and flying BOM-HKG-JFK. When we booked (almost a year ahead) Cathay would not let us book (through a travel agent) unless we had a stopover in HKG (one night). Like you we did not want the stop (has to be 24 hours as I understand) and there was availability.

Padkir Jan 5, 2025 10:05 pm


Originally Posted by ademanuele (Post 36791457)
We have just started a DONE5 and flying BOM-HKG-JFK. When we booked (almost a year ahead) Cathay would not let us book (through a travel agent) unless we had a stopover in HKG (one night). Like you we did not want the stop (has to be 24 hours as I understand) and there was availability.

That's odd, because in our case even though it's a long layover, it's still less than 24 hours (maybe about 20 hours), which is still a connection rather than a stopover. I'll try again later in the year when I'm calling about other date changes and hopefully it'll work!

Annoyingly I'm also running into issues with 2 Alaska segments, where there was originally D availability and I booked them. Then I was kicked off the flight to a different day for some reason (no one can answer why as the original flights are still going), but D availability was zero when I tried to change them back to the original dates. So I'm booked in economy in both for now with alerts in EF set up - hopefully D seats open again at some point (travel not until August and October, so loads of time).

LilZeppelin Jan 8, 2025 4:44 pm

Does anyone know if the stipulation: "A total of two stopovers within the continent of origin is permitted in order to get to or from an international gateway." applies only to Oneworld Explorer fares, but the Global Explorer fares allow up to 4 stopovers even in the originating continent? I noticed that for Global (as opposed to OW) Explorer: "For tier 1, the maximal number of stopovers is 5 with no more than 2 in any one region. For other tiers no more than 4 in any one region permitted."
Just wanted to confirm, had a DONE3 fare ticket from Cairo with 3 stopovers in Europe/M East, but I think they have changed it to DGLOB34 fare which would entitle me to up to 4 stopovers in Europe/M East.

pandaperth Jan 8, 2025 5:50 pm


Originally Posted by LilZeppelin (Post 36799806)
Does anyone know if the stipulation: "A total of two stopovers within the continent of origin is permitted in order to get to or from an international gateway." applies only to Oneworld Explorer fares, but the Global Explorer fares allow up to 4 stopovers even in the originating continent? I noticed that for Global (as opposed to OW) Explorer: "For tier 1, the maximal number of stopovers is 5 with no more than 2 in any one region. For other tiers no more than 4 in any one region permitted."
Just wanted to confirm, had a DONE3 fare ticket from Cairo with 3 stopovers in Europe/M East, but I think they have changed it to DGLOB34 fare which would entitle me to up to 4 stopovers in Europe/M East.

This is not correct.

The Oneworld Explorer rule on stopovers is:

Rule 8. STOPOVERS Permitted.
NOTE:
1. Minimum 2 stopovers required
2. Maximum 2 stopovers permitted in the continent of origin
and the Global Explorer rule is:

Rule 8. STOPOVERS
26000 Minimum 2 maximum 5 free stopovers permitted with no more than 2 in any one region
29000 Minimum 2 free stopovers permitted with no more than 4 in any one region
34000 Minimum 2 free stopovers permitted with no more than 4 in any one region
39000 Minimum 2 free stopovers permitted with no more than 4 in any one region
NOTES:
a. A maximum of two stopovers permitted in region of origin
b. Where there is a surface sector between two regions, this will count as a stopover in each of the two regions. However, for the purpose of the total stopovers permitted, this will count as one stopover only
So neither fare allows more than two stopovers in the continent of origin.
Also the words "in order to get to or from an international gateway" do not appear in the rules (although I do recall those words appearing somewhere on a Oneworld web page).

LilZeppelin Jan 8, 2025 8:47 pm

Thanks. I was referencing QR info page, The PDF files do have the correct into. Thanks for your help

pandaperth Jan 8, 2025 10:40 pm


Originally Posted by LilZeppelin (Post 36800292)
Thanks. I was referencing QR info page, The PDF files do have the correct into. Thanks for your help

There are many things wrong with that QR info page. But thankfully they are not the fare rules

In your earlier post you said "...had a DONE3 fare ticket from Cairo with 3 stopovers in Europe/M East"
Can you tell us more about that?

LilZeppelin Jan 8, 2025 11:39 pm


Originally Posted by pandaperth (Post 36800473)
Cn you tell us more about that?

what would you like to know? had two stop-overs in Europe and one stopover in Middle East. That is one stopover less than allowed in Middle East "zone" (or is it "region"?)

pandaperth Jan 9, 2025 2:16 am


Originally Posted by LilZeppelin (Post 36800544)
what would you like to know? had two stop-overs in Europe and one stopover in Middle East. That is one stopover less than allowed in Middle East "zone" (or is it "region"?)

Thank you LilZeppelin, this is interesting, to me at least.

A follow-up question - what were your initial segments (up to your first port outside of Europe/Middle East), and what are your final segments (from your last port outside of Europe/Middle East).

On my current DONE5 I flew CAI-LHR-BNA... at the start, and will fly NBO-LHR-AMM at the end. So I have two stopovers in the continent of origin (both at LHR) and I have an origin-destination surface segment between CAI and AMM, which is allowed by Rule 4(c), exception (b)

4(c) Travel may originate at any point for which fares are published and must terminate at the same point, except that origin-destination surface segments are permitted as follows:
a. within the country of origin
b. within the Middle East
c. between the United States and Canada
d. between HKG and China
e. between Malaysia and SIN
f. within Africa
g. between Maldives and Sri Lanka/India
When you say you have a stopover in the Middle East, is it really the destination end of an origin/destination surface segment, like mine, or is it something different?
If it is something different then I am intrigued, because I can't see how the rules would allow it. The Oneworld Explorer rules definitely don't allow it. The Global Explorer rules are curious in this regard - they define the six continents and then never refer to them instead referring to 'Regions', which are undefined. I have always assumed this was sloppy drafting and that Region=Continent and in which case a third stopover is not allowed.

LilZeppelin Jan 9, 2025 1:37 pm


Originally Posted by pandaperth (Post 36800759)
Thank you LilZeppelin, this is interesting, to me at least.

A follow-up question - what were your initial segments (up to your first port outside of Europe/Middle East), and what are your final segments (from your last port outside of Europe/Middle East).

I was in a rush to purchase before the ex CAI prices being revised and did not spend the time analyzing or understanding all the rules back in March! As a result I may just have ended with a ticket that did not meet all the rules. Its important to understand that the airlines should have processes to ensure that all the rules, stopover limitations, mileage restrictions are met before they take our money and issue the tickets. With OW some have them and some don't, and with some it's almost impossible to communicate (looking at you QF!). My experience dealing with BA to change dates has been challenging, but eventually everything ends up being resolved before travel. Their fares department are familiar with the rules as the should be and in the end they figure everything out correctly! I wanted to buy a second ticket with them and their "sales lead" in India whose like a supervisor of phone agents, was giving all kinds of different nonsense (such as you cannot book an AT flight, you need to end up in same airport rather Middle East, etc). Dealing with American was much easier due to their in-house special team but I crafted a ticket that was just under 34k miles and now for the remainder I have no mileage left, even to end up in AMM rather than CAI! So I might need to get rid of the leg to Brazil in order to allow more freedom in Europe. I would love to take the QR JFK-DOH flight on the way back. Does anyone know about QR fuel surcharges in comparison to AY/BA?

Mwenenzi Jan 9, 2025 1:49 pm


Originally Posted by LilZeppelin (Post 36799806)
Does anyone know if the stipulation: "A total of two stopovers within the continent of origin is permitted in order to get to or from an international gateway." applies only to Oneworld Explorer fares, but the Global Explorer fares allow up to 4 stopovers even in the originating continent? I noticed that for Global (as opposed to OW) Explorer: "For tier 1, the maximal number of stopovers is 5 with no more than 2 in any one region. For other tiers no more than 4 in any one region permitted."
Just wanted to confirm, had a DONE3 fare ticket from Cairo with 3 stopovers in Europe/M East, but I
think they have changed it to DGLOB34 fare which would entitle me to up to 4 stopovers in Europe/M East.


Originally Posted by LilZeppelin (Post 36802415)
I was in a rush to purchase before the ex CAI prices being revised and did not spend the time analyzing or understanding all the rules back in March! As a result I may just have ended with a ticket that did not meet all the rules. Its important to understand that the airlines should have processes to ensure that all the rules, stopover limitations, mileage restrictions are met before they take our money and issue the tickets. With OW some have them and some don't, and with some it's almost impossible to communicate (looking at you QF!). My experience dealing with BA to change dates has been challenging, but eventually everything ends up being resolved before travel. Their fares department are familiar with the rules as the should be and in the end they figure everything out correctly! I wanted to buy a second ticket with them and their "sales lead" in India whose like a supervisor of phone agents, was giving all kinds of different nonsense (such as you cannot book an AT flight, you need to end up in same airport rather Middle East, etc). Dealing with American was much easier due to their in-house special team but I crafted a ticket that was just under 34k miles and now for the remainder I have no mileage left, even to end up in AMM rather than CAI! So I might need to get rid of the leg to Brazil in order to allow more freedom in Europe. I would love to take the QR JFK-DOH flight on the way back. Does anyone know about QR fuel surcharges in comparison to AY/BA?

So you have the distance based Global Explorer *GLOB* and not the more common/more popular continent based Oneword Explorer *ONE*?
They have different rules.
--> https://www.oneworld.com/round-the-world

GordonMacPherson Jan 9, 2025 6:18 pm

I'm looking into my first DONE3 ticket, and I'll have a choice of a AA codeshare or JL prime of the same flight. I'm wondering if it makes any FARE(or YQ really) differences (besides RDM/EQS miles earn rate)

Mwenenzi Jan 9, 2025 7:26 pm


Originally Posted by GordonMacPherson (Post 36803042)
I'm looking into my first DONE3 ticket, and I'll have a choice of a AA codeshare or JL prime of the same flight. I'm wondering if it makes any FARE(or YQ really) differences (besides RDM/EQS miles earn rate)

With these OW tickets the base fare and route dependant real taxes are fixed. YQ can vary based on the airline that issued the ticket.

allset2travel Jan 10, 2025 8:16 am


Originally Posted by Padkir (Post 36791476)

Annoyingly I'm also running into issues with 2 Alaska segments, where there was originally D availability and I booked them. Then I was kicked off the flight to a different day for some reason (no one can answer why as the original flights are still going), but D availability was zero when I tried to change them back to the original dates. So I'm booked in economy in both for now with alerts in EF set up - hopefully D seats open again at some point (travel not until August and October, so loads of time).

My BOLD
Depends on your O-D and carriers (AA or AS). Some flights are seasonal (note October). I found that JFK-ANC on AS never offers any D fare (I am happy to be corrected)

Padkir Jan 10, 2025 9:09 am


Originally Posted by allset2travel (Post 36804482)
My BOLD
Depends on your O-D and carriers (AA or AS). Some flights are seasonal (note October). I found that JFK-ANC on AS never offers any D fare (I am happy to be corrected)

I'm hoping that wont be the case for my 2 flights, as I can see D availability at other closer dates. Even for the seasonal SEA to CUN flight, when I originally booked a dummy date there was D availability, and now there is plenty over the next few months. It just seems they haven't opened any D fares for the next season yet.

can_richardson Jan 13, 2025 8:16 pm

Hi, first time posting, hopefully I'm in the right place!

I'm wondering if anyone knows what points redemption ranges look like for the Oneworld Explorer program?
I've seen some points conversion tiers for Global Explorer that's roughly 215K Avios points for Business class, travelling between 25K-35K miles in total (as an example). But I haven't found anyone who's booked the Oneworld Explorer program with points... also wondering if anyone has thoughts on when one program would be more cost effective (again, in terms of points) or flexible (e.g. number of open jaws) than the other?

thanks in advance!


All times are GMT -6. The time now is 9:24 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.