BAA Worldpoints Card
Nov 2, 2002 | 12:16 am
#1
Original Poster
Join Date: Jul 2002
Location: everywhere, BA Gold, LH, etc. etc.
Posts: 467
BAA Worldpoints Card
The Worldpoints card, issued by UK airports operator BAA, has one of the best returns of any I know:
1 point for every Ł spent at a BAA airport.
50 points gets you a half-price voucher for the Heathrow, Gatwick or Stansted Express trains. (Spend Ł50, get a voucher worth Ł6 or more
)
That's better than a 12% return
It's not a credit card, just a points program.
However, the program constantly infuriates me when points terminals are not working, etc. etc. and I have to traipse to the other end of the airport to get my 35 points or whatever awarded.
Anyone else have anything to say about this program, which does not seem to have been discussed elsewhere in this forum?
[This message has been edited by Dr. Zhivago (edited 11-02-2002).]
[This message has been edited by Dr. Zhivago (edited 11-02-2002).]
1 point for every Ł spent at a BAA airport.
50 points gets you a half-price voucher for the Heathrow, Gatwick or Stansted Express trains. (Spend Ł50, get a voucher worth Ł6 or more
)That's better than a 12% return
It's not a credit card, just a points program.
However, the program constantly infuriates me when points terminals are not working, etc. etc. and I have to traipse to the other end of the airport to get my 35 points or whatever awarded.
Anyone else have anything to say about this program, which does not seem to have been discussed elsewhere in this forum?
[This message has been edited by Dr. Zhivago (edited 11-02-2002).]
[This message has been edited by Dr. Zhivago (edited 11-02-2002).]
Nov 2, 2002 | 1:31 am
#2
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London and Zurich
Programs: AA, BA, Mucci: Sir Roger des Directions Routičres, PCR
Posts: 13,609
It is dreadful.
Points regularly fail to post. As you say, the retailers often say they haven't got 'the machine', or it's not working. Of course, BAA say all you have to do is send in your receipts for credit. Two problems: 1 - the points are often worth less than the postage, so why bother?; 2 - why should we do their work for them without recompense?
The coup de grace is using BAA's website to book services such as car parking. You'd think you'd be certain to get the points, right? WRONG! I'm still waiting for credit for such transactions going back 4 months.
Also, the points expire after an absurdly short time.
The scheme could be useful if it delivered, but it doesn't.
Oh, if you ever get the points credited, they can be exchanged for a number of items including miles with VS, CO and BD.
Points regularly fail to post. As you say, the retailers often say they haven't got 'the machine', or it's not working. Of course, BAA say all you have to do is send in your receipts for credit. Two problems: 1 - the points are often worth less than the postage, so why bother?; 2 - why should we do their work for them without recompense?
The coup de grace is using BAA's website to book services such as car parking. You'd think you'd be certain to get the points, right? WRONG! I'm still waiting for credit for such transactions going back 4 months.
Also, the points expire after an absurdly short time.
The scheme could be useful if it delivered, but it doesn't.
Oh, if you ever get the points credited, they can be exchanged for a number of items including miles with VS, CO and BD.
Nov 2, 2002 | 2:24 am
#3
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 19,257
Hi,
I have the BAA Worldcard Visa ( UK residents only I think) which gets the 2 points per Ł spent at BAA airport and 1 point per Ł spent elsewhere.
It replaces the worldpoints card and I find it useful ( more useful shopping elsewhere).
The point I earn are converted in the same manner as the world points card to VS miles (other schemes available ie BD, CO) with a few additonal benefits.
Regards
TBS
I have the BAA Worldcard Visa ( UK residents only I think) which gets the 2 points per Ł spent at BAA airport and 1 point per Ł spent elsewhere.
It replaces the worldpoints card and I find it useful ( more useful shopping elsewhere).
The point I earn are converted in the same manner as the world points card to VS miles (other schemes available ie BD, CO) with a few additonal benefits.
Regards
TBS
Nov 2, 2002 | 7:53 am
#4
Original Poster
Join Date: Jul 2002
Location: everywhere, BA Gold, LH, etc. etc.
Posts: 467
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Roger:
It is dreadful.
Points regularly fail to post. As you say, the retailers often say they haven't got 'the machine', or it's not working. Of course, BAA say all you have to do is send in your receipts for credit. Two problems: 1 - the points are often worth less than the postage, so why bother?; 2 - why should we do their work for them without recompense?
The coup de grace is using BAA's website to book services such as car parking. You'd think you'd be certain to get the points, right? WRONG! I'm still waiting for credit for such transactions going back 4 months.
Also, the points expire after an absurdly short time.
The scheme could be useful if it delivered, but it doesn't.
Oh, if you ever get the points credited, they can be exchanged for a number of items including miles with VS, CO and BD.
</font>
It is dreadful.
Points regularly fail to post. As you say, the retailers often say they haven't got 'the machine', or it's not working. Of course, BAA say all you have to do is send in your receipts for credit. Two problems: 1 - the points are often worth less than the postage, so why bother?; 2 - why should we do their work for them without recompense?
The coup de grace is using BAA's website to book services such as car parking. You'd think you'd be certain to get the points, right? WRONG! I'm still waiting for credit for such transactions going back 4 months.
Also, the points expire after an absurdly short time.
The scheme could be useful if it delivered, but it doesn't.
Oh, if you ever get the points credited, they can be exchanged for a number of items including miles with VS, CO and BD.
</font>
As for parking, same situation here - points NEVER post when you book via the web.
Incidentally, McDonalds no longer accepts the card, a fact which BAA has confirmed to me in writing. So they should now change all their advertising to read "Sometimes, when you shop at the airport, you might get points, IF the retailer has got the machine"
But I won't boycott the program, because when points do post, the discount coupons for the trains are very valuable to me.
Nov 2, 2002 | 2:35 pm
#5
Join Date: May 2002
Location: UK
Posts: 113
Have had many a bad experience with this programme. The best has to be Worldpoints taking 5 - yes you read correctly 5 months to admit they did not complete a transfer of 1000 points to my Virgin Flying Club account.
I think, on last count it took 9 emails to get a reply, even then they refused to admit any error. After a very abusive (on my part I'm afraid) call to them, the points mysteriously appeared on my VS account.
VS confirmed they'd had a call from Worldpoints "rushing" the transfer through.
Also, the "missing / broken" terminals have spread to both the Burberry & Paul Smith Shops at LHR T3. - Frustrating when you are spending a lot of money and supposedly earning a lot of points.
Perhaps we could run a competition - "Find the working worldpoints machine"
1st Prize = points transferred in the quoted time.
whadda ya think?
I think, on last count it took 9 emails to get a reply, even then they refused to admit any error. After a very abusive (on my part I'm afraid) call to them, the points mysteriously appeared on my VS account.
VS confirmed they'd had a call from Worldpoints "rushing" the transfer through.
Also, the "missing / broken" terminals have spread to both the Burberry & Paul Smith Shops at LHR T3. - Frustrating when you are spending a lot of money and supposedly earning a lot of points.
Perhaps we could run a competition - "Find the working worldpoints machine"
1st Prize = points transferred in the quoted time.
whadda ya think?
Nov 2, 2002 | 11:28 pm
#6
Original Poster
Join Date: Jul 2002
Location: everywhere, BA Gold, LH, etc. etc.
Posts: 467
Great idea!
There is a machine in the main duty free at T4, which always seems to be working. But it's a real hassle to have to walk all the way back there to get your points added!
Another gripe I have is the BAA website: I ordered rewards which never showed up (twice), despite the fact the website gave me a confirmation. The points, however, were NOT deducted from my account, so I didn't bother chasing it. I'll just re-order next time I need the voucher.
There is a machine in the main duty free at T4, which always seems to be working. But it's a real hassle to have to walk all the way back there to get your points added!
Another gripe I have is the BAA website: I ordered rewards which never showed up (twice), despite the fact the website gave me a confirmation. The points, however, were NOT deducted from my account, so I didn't bother chasing it. I'll just re-order next time I need the voucher.