M I L E S P Y
#76
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,729
Not only that, but because of what I personally think was the abuse of this promo, by turning it into commercial ventures-- possibly contributing to it's premature discontinuance, some folks who were simply following the rules will now have to invest valuable time into making certain that they get the 450 instead of the 150 per $. Phone calls, e-mails, etc. just to insure they get what they were on track to get just a week ago-- no fuss, no muss.
I purchased some (many) magazines a few days ago, but they are "posting" at the the "new" rate of 150 per $. I don't doubt that eventually I will prevail in getting that fixed-- but, IMHO, the abuse of this promo will cause unearned grief for those who followed the rules.
Just my .02
[This message has been edited by JonNYC (edited 12-27-2001).]
I purchased some (many) magazines a few days ago, but they are "posting" at the the "new" rate of 150 per $. I don't doubt that eventually I will prevail in getting that fixed-- but, IMHO, the abuse of this promo will cause unearned grief for those who followed the rules.
Just my .02
[This message has been edited by JonNYC (edited 12-27-2001).]
#77



Join Date: Jul 2000
Location: Sacramento, California, USA
Posts: 2,978
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by JonNYC:
...I purchased some (many) magazines a few days ago, but they are "posting" at the the "new" rate of 150 per $. I don't doubt that eventually I will prevail in getting that fixed...</font>
...I purchased some (many) magazines a few days ago, but they are "posting" at the the "new" rate of 150 per $. I don't doubt that eventually I will prevail in getting that fixed...</font>
[This message has been edited by El Cochinito (edited 12-27-2001).]
#78

Join Date: Apr 2001
Location: Sunny Switzerland
Programs: BD / BA / AF
Posts: 4,388
I have no ill will to the milespy people personally, but I do believe that the concept poses a threat to the health of frequency programs in general.
I've been giving this a great deal of though recently. I think, in this case, there is a difference.
Goldpoints, unlike Gold Rewards, is a shopping program. It is not affiliated with any specific hotel, airline, etc. It rewards shopping with its partners through its portal.
The Goldpoints business model is commission-based -- they receive a commission for every purchase made through their portal with an affiliate. The loyalty/frequency they reward is shopping through their portal.
It's a little too dog eat dog for me to say merely 'he who eats the fastest gets the mostest.'
Isn't this what happens in a sale? If you want to get the best merchandise, you need to be there as soon as the store opens. If you miss the ad in the paper for the sale, you'll probably be disappointed in the merchandise selection if you get there late. If it's been a great sale, all the merchandise may have gone before you get there -- and the sale will be over.
Frequency programs were not intended as businesses for others (see airline coupon brokers as an example. are all of you praising milespy in favor of selling miles...that's just someone making a buck)
Crucial difference -- airline coupon brokering is against airline rules. This promotion was totally within the rules, and even more, was in the spirit of the rules. We exhibited exactly the behaviour that they were intending to reward.
they are intended to reward the customer for actual purchases or travel or hotel nights, etc.
And they do. Every one of the purchases made by MileSpy or other FTers was an actual, genuine purchase. Magazines were shipped, credit cards were charged -- what bit of this *isn't* an actual purchase?
I've been giving this a great deal of though recently. I think, in this case, there is a difference.
Goldpoints, unlike Gold Rewards, is a shopping program. It is not affiliated with any specific hotel, airline, etc. It rewards shopping with its partners through its portal.
The Goldpoints business model is commission-based -- they receive a commission for every purchase made through their portal with an affiliate. The loyalty/frequency they reward is shopping through their portal.
It's a little too dog eat dog for me to say merely 'he who eats the fastest gets the mostest.'
Isn't this what happens in a sale? If you want to get the best merchandise, you need to be there as soon as the store opens. If you miss the ad in the paper for the sale, you'll probably be disappointed in the merchandise selection if you get there late. If it's been a great sale, all the merchandise may have gone before you get there -- and the sale will be over.
Frequency programs were not intended as businesses for others (see airline coupon brokers as an example. are all of you praising milespy in favor of selling miles...that's just someone making a buck)
Crucial difference -- airline coupon brokering is against airline rules. This promotion was totally within the rules, and even more, was in the spirit of the rules. We exhibited exactly the behaviour that they were intending to reward.
they are intended to reward the customer for actual purchases or travel or hotel nights, etc.
And they do. Every one of the purchases made by MileSpy or other FTers was an actual, genuine purchase. Magazines were shipped, credit cards were charged -- what bit of this *isn't* an actual purchase?
#79
FlyerTalk Evangelist


Join Date: Mar 2001
Location: Fort Worth TX
Programs: Earned status with AA, DL, SPG, HH, Hyatt, Marriott, Seabourn, NCL, National, Hertz...I miss my bed!
Posts: 10,927
I think what this comes down to is an issue of ethics, not program rules.
I, for one, would love to move this topic over to a separate thread on ethics and frequency programs.
I'm still bothered by the ethical issues of those on the AA board who plundered the Erin Go Braugh mileage matching offer during the 20/20 promotion. I personally didn't participate in this and thought that it was extremely distasteful of those who did with $1 donations.
Anyway... off topic for this particular forum, but I would be interested in seeing this debate continue somewhere where MILESPY isn't the one getting the brunt of the abuse as, depending on ones personal code of ethics, there are many potential abuses that go on here daily.
I, for one, would love to move this topic over to a separate thread on ethics and frequency programs.
I'm still bothered by the ethical issues of those on the AA board who plundered the Erin Go Braugh mileage matching offer during the 20/20 promotion. I personally didn't participate in this and thought that it was extremely distasteful of those who did with $1 donations.
Anyway... off topic for this particular forum, but I would be interested in seeing this debate continue somewhere where MILESPY isn't the one getting the brunt of the abuse as, depending on ones personal code of ethics, there are many potential abuses that go on here daily.
#80




Join Date: Feb 2001
Location: MCI ** UA Silver, Bonvoy Lifetime Titanium
Posts: 1,297
Knowing Steve is behind this, I'd feel safe using the service. However, like most other road warriors, I have more miles than I can use, so buying miles just for the sake of having them doesn't appeal to me.
Knowing I can get 50+ miles per $1 spent buying magazines is an appealing proposition, as I read a lot of magazines (anything's better than SkyMall!) but I'm lazy enough I don't want to wade through the Raddisson/Goldpoints/ValuMags noise to figure out how to make it all work.
Given that, I think I'd buy into the service Steve & Matthew are offering if I could get some of the magazines sent to my home. :-)
Knowing I can get 50+ miles per $1 spent buying magazines is an appealing proposition, as I read a lot of magazines (anything's better than SkyMall!) but I'm lazy enough I don't want to wade through the Raddisson/Goldpoints/ValuMags noise to figure out how to make it all work.
Given that, I think I'd buy into the service Steve & Matthew are offering if I could get some of the magazines sent to my home. :-)
#81
FlyerTalk Evangelist


Join Date: Nov 1999
Location: IAD
Programs: AA Lifetime Platinum
Posts: 27,068
Goldpoints, unlike Gold Rewards, is a shopping program. It is not affiliated with any specific hotel, airline, etc. It rewards shopping with its partners through its portal.
But we are not using the Goldpoint exchange rate to get the airline miles. We are using the Radisson exchange rate. Your argument would be valid if you were using the Goldpoint rate of 1 mile per 10 points to get the airline miles. So the original point about hurting the health of frequency programs is valid.
Isn't this what happens in a sale? If you want to get the best merchandise, you need to be there as soon as the store opens. If you miss the ad in the paper for the sale, you'll probably be disappointed in the merchandise selection if you get there late. If it's been a great sale, all the merchandise may have gone before you get there -- and the sale will be over.
The difference to me is that in a sale customers do not contract a business to go and grab everything on sale.
Crucial difference -- airline coupon brokering is against airline rules. This promotion was totally within the rules, and even more, was in the spirit of the rules. We exhibited exactly the behaviour that they were intending to reward.
I am not sure that you were complying with the spirit of the rules, as the Radisson Gold Rewards Program is only available to residents in the U.S., Canada, Mexico and the Caribbean (and you were offering miles to people living in those countries and to those who were living outside those countries).
But we are not using the Goldpoint exchange rate to get the airline miles. We are using the Radisson exchange rate. Your argument would be valid if you were using the Goldpoint rate of 1 mile per 10 points to get the airline miles. So the original point about hurting the health of frequency programs is valid.
Isn't this what happens in a sale? If you want to get the best merchandise, you need to be there as soon as the store opens. If you miss the ad in the paper for the sale, you'll probably be disappointed in the merchandise selection if you get there late. If it's been a great sale, all the merchandise may have gone before you get there -- and the sale will be over.
The difference to me is that in a sale customers do not contract a business to go and grab everything on sale.
Crucial difference -- airline coupon brokering is against airline rules. This promotion was totally within the rules, and even more, was in the spirit of the rules. We exhibited exactly the behaviour that they were intending to reward.
I am not sure that you were complying with the spirit of the rules, as the Radisson Gold Rewards Program is only available to residents in the U.S., Canada, Mexico and the Caribbean (and you were offering miles to people living in those countries and to those who were living outside those countries).
#82
Suspended
Join Date: Sep 2000
Location: USA
Programs: HH Diamond, SPG Gold, PC Platinum Ambassador, Marriott Silver
Posts: 15,249
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by techgirl:
I think what this comes down to is an issue of ethics, not program rules.
I, for one, would love to move this topic over to a separate thread on ethics and frequency programs.</font>
I think what this comes down to is an issue of ethics, not program rules.
I, for one, would love to move this topic over to a separate thread on ethics and frequency programs.</font>
#83
Join Date: Sep 1999
Location: Agoura Hills, Ca USA
Posts: 470
I think that this ventrue is great for all of those who can use it. FT board is for all of us to realize ANY kind of opportunity in the airline FF industry. It HAS been looked at carefully by Randy. I say BRAVO
#84
Join Date: Dec 2001
Location: San Francisco, CA, USA
Posts: 53
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by techgirl:
I think what this comes down to is an issue of ethics, not program rules. </font>
I think what this comes down to is an issue of ethics, not program rules. </font>
However, after finding my way around FlyerTalk a bit, I find it surprising that so many people have "moral/ethical issues" about "working/taking advantage of" offers like this though staying within the official guidelines of the offer, yet there seems to be far less criticism ofCoupon Connection and things like "mutual gifting".
Once again, I personally have no problem with a <wink,wink> trade taking advantage of a large corporation's marketing program. However, if anyone has a moral problem with anything like Milespy, I'd think they'd be mortified by Coupon Connection.
Have I ever had a colleague use one of my soon-to-expire SWUs for an upcoming trip and have him give me one of his new ones in exchange? Maybe. Do I have a problem with that? Absolutely not - no harm, no foul, I say. Is that bartering and totally against program rules - ABSOLUTELY!
#85
Join Date: Sep 2000
Location: nurnberg, germany
Posts: 286
sfojfk1k,
It has been a while so you may not have seen some of my posts vis a vis Coupon connection and the delusion that goes by the recently coined term 'gifting.' It would seem to some that semantics can change barter into gift. Not only is it not true (there is no change in reality due to change in wording) but it's often an attempt at profit under the guise of generosity, which I find particularly apalling (by way of overstating the value of what you offer while understating the value of what you seek).
The same sort of moral/ethical gymnastics is used by some to argue that program gouging is a fair practice. For some, no gymnastics, just a 'tear off as much as you can' approach with no regard for broader consequence or consideration of what is fair to the business that is, after all, offering something rather generous. No consideration of intent. No objective analysis, free from consideration of self interest as to what is fair.
While that is a 'legitimate' point of view I think it is destructive, selfish (short term), and ultimately damaging to all (long term).
I still find amazing, while recognizing it is rather widely held, the view that any possible way to extract points from a program is 'good.'
Apparently, after all the legal (semantic? self interested?) arguments were done, Earl Warren put a decision on a case to one last test...
"but is it fair?"
It has been a while so you may not have seen some of my posts vis a vis Coupon connection and the delusion that goes by the recently coined term 'gifting.' It would seem to some that semantics can change barter into gift. Not only is it not true (there is no change in reality due to change in wording) but it's often an attempt at profit under the guise of generosity, which I find particularly apalling (by way of overstating the value of what you offer while understating the value of what you seek).
The same sort of moral/ethical gymnastics is used by some to argue that program gouging is a fair practice. For some, no gymnastics, just a 'tear off as much as you can' approach with no regard for broader consequence or consideration of what is fair to the business that is, after all, offering something rather generous. No consideration of intent. No objective analysis, free from consideration of self interest as to what is fair.
While that is a 'legitimate' point of view I think it is destructive, selfish (short term), and ultimately damaging to all (long term).
I still find amazing, while recognizing it is rather widely held, the view that any possible way to extract points from a program is 'good.'
Apparently, after all the legal (semantic? self interested?) arguments were done, Earl Warren put a decision on a case to one last test...
"but is it fair?"
#86




Join Date: Feb 2001
Programs: IHG Diamond, HH Gold, Marriott Silver
Posts: 4,345
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by PG:
The difference to me is that in a sale customers do not contract a business to go and grab everything on sale.
</font>
The difference to me is that in a sale customers do not contract a business to go and grab everything on sale.
</font>
#88
Join Date: Mar 2001
Location: Credit Card Award Travel Center, Boise
Posts: 512
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by wormwood:
I still find amazing, while recognizing it is rather widely held, the view that any possible way to extract points from a program is 'good.'</font>
I still find amazing, while recognizing it is rather widely held, the view that any possible way to extract points from a program is 'good.'</font>
I may not have read every post, but I don't recall seeing any fault placed on the people who organized these special offers. I think they're the ones who are ultimately responsible for this feeding frenzy that has taken place. If their main goal was to reach as many people as possible with this offer, they should have restricted the number of points that each customer could earn.
Since they didn't do that, and their inventory is limitless, I believe people have the right to assume they can order all of the magazines that they want! If the company underestimates the demand for their products, and are overrun with requests, they're the ones who have inconvenienced the customers.
Although I have no evidence, my guess is that MileSpy didn't cause this promotion to end on their own. Even if they've purchased $50,000 worth of magazines themselves -- this would only be approximately $45,000 worth of airline miles that Gold Points would be providing them. I'm willing to bet that $50,000 isn't even a drop in the bucket compared to the overall response.
I highly doubt that $45,000 would throw Gold Points into some sort of trouble. If it were a major issue, I'm sure that all of the Gold Points reps would have carefully scripted verbiage to use when speaking with ValueMags customers. This hasn't happened, apparently. It just isn't an urgent priority.
I just don't see anything unethical about purchasing any desired amount of a limitless supply of products from a company that obviously is in business to sell as much as possible. If they decide not to set any limits or rules - - how can we possibly blame the consumer!

